Many mobile phone users often encounter the problem of being unable to receive an incoming call or make an outgoing call.
As a rule, at this moment the message “Your domain is prohibited from calling regular numbers...” appears on the device screen, which confuses inexperienced users. Of course, the user can continue to use a faulty mobile phone, but such a device will be of very little use.
Moreover, it will add to the above problems complete ban to send or receive SMS messages, as well as subscriptions to various mobile services. Sometimes the message about barring calls to regular numbers appears only a couple of times
How to solve this problem?
There are several options to resolve this error.
- in this case, the phone’s operating system is cleared and the device starts working again. A universal method for all mobile phones and smartphones.Reset your phone to factory settings- a more radical method in which the device is returned to its original state at the time of purchase. Involves partial and or complete loss of data (photos, audio and video recordings, personal documents, etc.).
Owners of Android devices can perform a factory reset using Recovery Mode. To do this, you need to click on the Wipe data/Factory Reset and Reboot system now items, which will return the phone to the basic settings and lead to the deletion of all personal information of the user.
Default number- to activate this option, the user needs to enable the “Default” item in the “Show my number” section, which is located in the “Settings” menu, then “Applications”, “Calls” and finally “All calls”.
Disabling the service to bar incoming calls- some cellular operators, such as Megafon, provide a special service that limits incoming and outgoing calls (international or domestic) at the user’s discretion.
This ban applies to absolutely any phone model, regardless of where the SIM card was installed, so calls, subscriptions and SMS messages will be blocked until the user himself refuses this service.
To remove the ban, the user needs to enter the combination #35* personal password#, which will return the number and tariff to their original state. If the user is abroad, then entering the combination #351* personal password# will cancel the barring of incoming calls.
Enabling/disabling Flight mode- the simplest method that briefly puts the device into offline mode. When activated, the phone will be unable to transmit or receive signals, and functions such as Wi-Fi, mobile Internet and Bluetooth will be unavailable.
Forced mode switching from 4G to 3G or 2G- by default, all mobile devices operate in automatic network switching mode, but sometimes the user needs to choose a more suitable network due to a weak signal or its absence. Changing the current network is done through “Settings”. Then the user needs to go to the “Connections” tab, and then click on “Mobile Networks”.
In the context menu, the user will have four options to choose from: “Data roaming”, “Access points”, “Network mode” and “Operators”. By clicking on " Network Mode» select the item “Only 3G” or “Only 2G”.
Disabling antivirus(for owners of Samsung phones) - an unpleasant feature of these devices is the Dr.Web antivirus, which can block incoming calls. The user can either find an alternative and remove Dr.Web from the phone, or activate the “Receive all calls and SMS” item, available in the “Profile” tab.
Replacing the SIM card- if the device does not accept incoming calls and the user cannot call other numbers, and transferring the SIM card to another device does not give any results, then the user should contact the service center of the company providing telecommunications services.
Choosing your operator- by default, Android-based mobile phones automatically detect the operator, but the user can select his operator manually in the “Network Operators” tab, which is available under the “Settings”, “Mobile Networks” path.
Finally, it is worth noting that the message about barring calls to regular numbers may appear only once, and then the phone will continue to receive calls reliably.
However, if the occurrence of this message becomes more frequent, and the signal level from time to time significantly decreases (or disappears completely), then the user should definitely contact the company that is responsible for providing telephony services.
The call barring protection service for subscribers of the mobile operator Megafon is included in the database of Megafon's basic mandatory services.
Megafon subscribers should not be afraid of accidental errors when making calls, sending expensive text messages, USSD commands, or limit themselves from unwanted incoming calls, messages, faxes.
The service will help you set a ban on any incoming calls, unwanted spam, SMS messages, subscriptions, and incoming fax data.
Description of the “Call Barring” service of the mobile operator “Megafon”
For the list of call barring covered by the service " Call barring", coded numeric names have been established.
For outgoing calls the communication code 33 All calls are indicated by the code 331 – international calls to a specific country, code 332 – calls to Russia and only within its borders, while roaming. Option available in all tariffs:
- and in the rest
For incoming communication code 35 indicates all incoming communications; code 351 indicates all incoming communications in foreign GSM networks. Where only incoming calls are possible on the territory of the Russian Federation on the Megafon network.
To establish a ban on various types of calls, their input encoding is adopted, so under the code 10 – a ban is set on all types of calls, 11 – for all voice calls,13 - prohibition on receiving or sending fax messages,16 – prohibition of SMS messages and other data.
For codes 10 And 11 the ban is set for the specified calls, with the exception of emergency numbers.
Cost of the Call Barring service, connection and disconnection conditions
The Call Barring service is a basic option and is provided by the Megafon operator free of charge. By default, it is activated by entering the set common password 1111 .
- The subscriber can independently, at his own discretion, set his own password, and for this he needs to use the following combination of digital commands - ** 03 * 330 * (current password) * (new password) * (repeat new password) # (Call).
- The installed service is checked using the following combination - *# (service code) # (call)
- To activate the barring mode for calls of all types, the subscriber must dial the following digital command - * (barring service code) * (personal password) # (Call). And to select calls of a certain type, use the dialing combination - * (barring service code) * (personal password) * (call type) # (Call). Disabling the call barring mode of all types is done by dialing the command # (barring service code) * (personal password) # (Call).
To block calls of a certain type, use the command# (barring service code) * (personal password) * (call type) # (Call). The subscriber should pay attention to the following feature of this service when interacting with other basic Megafon services.
It cannot be connected if you are a user of the Call Forwarding service. In this case, you must disable the forwarding service, and only after this, the Call Barring service can be installed on your mobile device.
Those. these two services are mutually exclusive. But it is possible to use these two services, precisely when the subscriber uses the operator’s forwarding service. In this case, the subscriber can set call barring of any type.
The mobile company Megafon allows all its customers to use the Call Barring service. This feature will help you avoid outgoing spontaneous calls, block unwanted incoming calls and control the receipt of unnecessary SMS.
This service is provided to all Megafon SIM card owners absolutely free of charge. To activate this service, the subscriber must send the necessary request to restrict calls.
Ban options:
- blocking outgoing calls;
- stopping calls abroad from another GSM operator;
- all international outgoings;
- banning all incoming visitors;
- disabling incoming calls from other operators.
Features of the service:
- You will not be able to use the Call Barring service if call forwarding is already enabled on your cell phone.
- To activate Megafon call barring, you must first completely disable call forwarding. But there is this option: you can use these two services if operator forwarding is enabled on your mobile phone, i.e. “Who called” option.
If the user stops using this service and no longer needs it, then call barring can be disabled. Let’s take a closer look at how to do this.
Just go to your Megafon Personal Account, to do this, enter your phone number and the received password. Use the application to disable this option.
Often we may receive calls from people with whom we have no desire to talk, or we generally intend to take a break from annoying incoming calls. We may also face another situation if we want to save money on our mobile account, for example, if we go abroad, for which we need to limit outgoing calls. For this purpose, Megafon provides network subscribers with the necessary option. The Call Barring service will allow you to block both incoming and outgoing calls on your mobile phone. This option is included automatically in any Megafon tariff package and does not require payment.
Using this function, you will be able to restrict the following communication functions:
- All incoming and outgoing calls to your number;
- Outgoing calls to numbers in other countries;
- Incoming calls to your number in roaming;
- Incoming calls that a subscriber makes while on another GSM network.
You will be able to activate the option using a standard code using the menu in your mobile phone. The standard password that is used when connecting to the service is 0000 or 1111. However, to avoid possible troubles, we advise you to change the standard password.
Changing the default password
To change the password during the Call Barring connection, you must enter your password in the appropriate field that will appear on the screen of your device. Another way to set an option is to type a universal code: **03*330*standard_password*your_password*your_password#. After you enter your password into the menu, you will receive information about changing it. At the same time, you must be careful, because after entering the incorrect password three times, you will no longer be able to use the service from this mobile number. In order to resolve any issues that may arise, you will need to contact the Megafon service center.
How to manage the function?
Subscribers can control the option depending on the type of calls they want to restrict to a specific number. Each option has its own combination in order to activate it.
331 – restriction of all outgoing international calls. At the same time, you will still have the opportunity to make calls within the borders of another country and to Russia.
33 – restriction of outgoing calls. Using this service, you will only be able to receive incoming calls, and outgoing calls will be limited.
35 – incoming limit. If you install this feature, you will not be able to receive all incoming calls.
351 – barring incoming calls only in roaming. In this case, you can use your mobile phone to make outgoing calls.
How can I activate or deactivate this feature?
- Each subscriber of the Megafon network has the opportunity to activate it by dialing a simple combination: *code_of the service_you have chosen*password#.
- To check the operation mode of the option, you should dial a combination in the format: *#option_code*password#.
- In order to disable the “Call Barring” mode, you must enter: #service_code*password#.
Other Features
You can limit a certain type of function of the Megafon mobile network. In order to select the required mode, you need to dial the following combination:
*service_code*password*function_type#, where the code corresponds to the above, and the type corresponds to the type of service being blocked:
- 10 – voice communication, as well as the transmission of SMS messages;
- 11 – voice calls only;
- 16 – sending SMS messages;
- 21 – data transmission on the network.
If you want to disable this service, you need to dial a similar combination: #service_code*password*function_type#.
In order to check its status, you need to enter: *#code*password*type# .
How does Call Barring interact with other options?
Among the services provided by the Megafon network, there are those that are incompatible with Call Barring; for example, you will not be able to use call forwarding. If unconditional or any other conditional call forwarding has been activated for you, you will not be able to connect it. To activate the service, you will need to first deactivate the forwarding mode. Also, and vice versa, any type of forwarding cannot be activated while call barring is in effect.
How to disable call barring on your smartphone? To correctly find a solution, you must first determine where and how exactly the option is installed. We'll tell you how to do this.
Blocking options - supported by operators
The concept of call barring includes the following options:
- barring incoming calls- all incoming calls are blocked;
- barring outgoing calls- you cannot make calls from the phone;
- blocking incoming calls from certain numbers - “black list” phones (installed on the phone);
- blocking international outgoing messages (provider function);
- blocking calls from and to phones of a specific operator (provider function);
- blocking incoming calls while roaming (operator option).
Some functions can be configured on the mobile device together with forwarding or separately. For example, this could be a telephone for communication with a child’s nanny or a caregiver, a service connection with security, but communication with other numbers is disabled. Banning outgoing calls installed, for example, on hotline telephones.
Why is the ban happening?
If the function is accidentally or automatically activated, the problem may become almost unsolvable. When this might happen:
- the option can be installed accidentally in the user’s personal account;
- activated with other options;
- Some operators install the function for tourists when traveling abroad with insufficient funds in their account.
Usually, roaming calls are limited, and outgoing calls are also disabled (for example, when activating an SMS communication package).
Mobile users who encounter this problem often buy a new SIM card and are already interested, but such restrictions can be lifted at any convenient time. How to do it?
How to fix the problem
First, check the status of the “black” lists on your mobile device. Next, you need to see what mode the phone is set to. Some operators allow you to block a number in your Personal Account.
You can configure call barring for a specific group of callers or for all subscribers without exception. In this case, you don’t have to turn off your phone, and you can safely use the Internet. Using the call barring feature, you can only receive calls from loved ones.
After checking the modes and lists, you can begin checking the provider options.
Kyivstar
Kyivstar allows only contract subscribers to use this option as a service.
The Ban service from Kyivstar will help limit the use of a mobile phone when it is transferred to third parties - relatives, children, acquaintances. The service will also protect you from accidentally dialing long-distance and “paid” numbers.
Unfortunately, the operator does not publicly provide information on disabling the service. Subscribers will have to contact the operator from their number. If outgoing messages are blocked, you can do this through the website by entering your number in the support chat.
The main problems are related to the fact that subscribers activate the ban function on their mobile phone.
Vodafone
Offers connection, disconnection and checking the status of the call management service to all subscribers, including individuals. Activation of the outgoing blocking service can be done using ussd commands: *#33#, all incoming messages can be blocked using *#33#. The service is available with a password. The default code is 1234. To connect and deactivate the outgoing blocking service, you need to enter *33*1234#. The code for incoming calls is entered in the same way. The subscriber can change the password.
MTS also supports standard connection codes like Vodafone.
Life
Life also provides a call management service. Banning and unblocking outgoing messages is also available using the code *33*password#. Blocking/unblocking incoming messages using the code *35*password#.
Please note that information is subject to change. It is better to find out in advance how to contact your operator when blocking calls from your phone.
