The tracking number of the shipment is lost. Track number without letters in an order from China

    It is impossible to track the exact location of the parcel without a tracking number. You can, of course, use services like waitpost, but it’s not a fact that your parcel will be confused with someone else’s, because everything is processed manually, so the information about the parcel may be incorrect. Therefore, to be on the safe side, it is better to order goods from abroad with a tracking number. Although I constantly order without it and do not track anything, and all parcels are delivered.

    I believe that it will be problematic to track your parcel without a track number, since all parcels go through a lot of preliminary shipments, which you can’t keep up with. For example, when I didn’t know my parcel number, I called the post office and asked them to find my parcel by name. The good postal employees made me happy that the parcel arrived. But maybe I was just lucky with the staff.

    I'm afraid that without a track number it will not be possible to track the parcel. After all, all sites for tracking postal items require a track number, which is assigned to the parcel when it is sent. It is this number that must be entered in a special line to search for the parcel. Without knowing the track number, there will be nothing to enter in the search line. Therefore, you just need to wait for trackless parcels and trust that they will arrive)

    I don't think so. All that remains is to wait and check your mailbox for any notifications for the parcel that have appeared. And so the track code is given to each parcel when it is sent. Waiting becomes much easier, especially when you are waiting for a parcel from afar or from abroad.

    For the second time I send a registered letter at the local post office, they issue a check with a track number, when tracking via the Internet it turns out that in both cases my letters were received by mail more than a year ago and long ago delivered to the addressee, only not to the address that I indicated, but It’s not at all clear where. Although at the top of the identifier there is my address and the correct address of the recipient. In the first case it worked out, it arrived fine, although with such problems. And the last one hangs somewhere, the check was carried by a child, I can’t find it. How now track the letter?

    Indeed, at first glance it may seem that track a parcel without a track number impossible. However, after scouring the Internet, this is what I found. It turns out that there is a website called Waiting for Parcels, where you can track parcels not only those whose track number is known, but also those whose track number is unknown to the recipient of the parcel. Here you can find parcels sent not only from China (today, Russians are increasingly ordering goods directly from Chinese sellers), but also from

    • Belarus
    • Israel
    • Germany
    • Kazakhstan
    • Belgium
    • Spain
    • Italy
    • Canada
    • Turkey
    • Lithuania
    • Latvia
    • Portugal
    • Thailand
    • Ukraine
    • Finland and other countries.

    In addition, here you can also find out information based on the results of the day, how many parcels left the sender’s country, arrived in the recipient’s country, how many were handed over to customs and released by it,

    how many parcels were delivered and how many were returned to the sender.

    There are two options - use sites like this one, where information is updated, but based on the statistics of the senders or recipients themselves. And the second option is to find out the exact address of the sender, then on the Russian Post website see what the target delivery time for the parcel from this city to your city is. For example, a parcel takes 10 days from Moscow to Perm. After this period has expired, you can safely contact your Russian Post office with your passport and ask if the long-awaited parcel has arrived.

    Recently, more and more people are making purchases through online stores in China, the USA, Europe and other countries. Tracking parcels that were sent by online stores via postal services is possible using a tracking number. If there is no tracking number, it is probably impossible to track the location of the parcel.

    I think without a number identifier you still can’t do it, so most likely you will need to contact the post office where the shipment was made. And there, using your passport data, you will be informed of that same cherished postal identifier. Next, look at the website.

    A track number is not issued to every parcel, but only to a registered one or with a declared value. Those who decide to save money on this matter are not assigned a postal ID. And without it it is impossible to obtain information, at least at the office. Russian Post website. I don't know any other ways.

    A track number must be assigned to each parcel upon dispatch. It's unclear from your question why it doesn't have a track number. If it is a package sent by a private person, ask the person who sent it to find out the ID from the post office where they sent it. But, most likely, we are talking about the delivery of any order placed through an online store, with free delivery, in the absence of a track number to minimize the seller’s postal costs. In this case, by placing such an order and agreeing to such conditions, you initially assume the risk. Therefore, just be patient and wait, but such a parcel cannot be tracked.

    Tracking the location of a parcel without a track number is an almost impossible task. After all, in order to receive information about your parcel, you need to enter certain data in the cargo search field, in this case the track number.

    The tracking number is very convenient, especially now when people make a huge number of orders via the Internet. Thanks to it, you can find out when the parcel left the point of departure, when it arrives at the destination, where it is currently located, how much its delivery costs, etc. Also, some services provide a notification function via SMS.

Let's consider a situation where the seller from Aliexpress, after sending the parcel, provided you with a track number without letters, that is, he gave you an incomprehensible track number consisting only of numbers.

Naturally, having bought a product on Aliexpress and immediately paid money for it, you want to see what stage your parcel is at, but such a tracking number will not give you complete information.

Why do sellers do this, giving us a simple tracking number?

There are several reasons for this:

First reason They do this in order to save on postage. Most often, this method of saving is beneficial to both him and you. Because the price of the product includes the cost of delivery, and if the parcel is trackless, then the cost of delivery is quite low.

So it turns out that inexpensive goods are usually sent without a track. After all, it would not be reasonable to buy an item for a couple of dollars and also pay 1-2 dollars for the parcel to come with an international tracking number.

Why is the parcel considered trackless if there is still some number? Yes, because Ali’s site requires issuing a number and the seller indicates the track number from the ceiling. Such a parcel will not be tracked at all and you will learn about its arrival at your post office from the notification.

But again, if you want such a package to be tracked, choose a paid delivery method with tracking information.

The second reason – the seller, wanting to save money, chooses one of the cheap international transport companies, for example SF Economic Air Mail, this service assigns your parcel a track number from numbers and safely sends the parcel to your country.

But the problem is that such a parcel number will only be tracked within China. Once the parcel leaves the country of departure, it will no longer be tracked. And then your parcel goes either by the state postal service (without tracking), or by another courier company, which will assign it its own track number - for example, Nova Poshta, if it happens in Ukraine. More details in the article - delivery.

Third reason – the seller may try to deceive you by giving you a “left” tracking number from numbers and indicating a “left” website for tracking. A very rare case, but it happens.

In this case, watching your shipment, you can see that your package is being safely tracked along the entire route. Even after leaving the territory of the Celestial Empire, information about its movement continues to arrive (this should not happen in the case of a track number made only of numbers!).

Therefore, be careful, follow the deadline and if problems arise, open a dispute. Read about opening a dispute –

How to track a parcel with a track number without letters

You can track parcels whose numbers consist of numbers in the same place as parcels with an international track number - in “My Orders” in “Details”, or click the “Check tracking” button

In a new window you will have access to information about the movement of the parcel within China, or if there is no information, you need to go to the website specified by the seller

And finally

If you received a simple tracking number, don’t worry, the parcel will reach you in 95% of cases. You risk nothing, and if the delivery is lost somewhere and the protection period is coming to an end, just open a dispute and get your money back.

All you have to do is monitor Buyer Protection and open a dispute at the right time.

The AliExpress website sells a lot of useful little things. I want to buy a lot of things. And the goods are relatively cheap.
When purchasing an inexpensive product, buyers are faced with a situation where the parcel is sent either without a track at all, or with tracks from courier services that are not tracked in the recipient’s country. And the buyer just has to wait until the postman drops the treasured notice in their mailbox that a package is waiting for them.

And everything would be fine, but it happens that the notification does not arrive for some reason. And the package, although inexpensive, is long-awaited. And it will not be stored in the mail for a long time. It will lie in the post office for 30 days and will be sent back. What to do then? You can open a dispute because the package was sent back to China, return the money and order the product again. But this will take a lot of time. And oh, how I want to receive my cherished purchase early.

In such situations, experienced buyers advise visiting the post office once every 2 weeks with a smile, sweets and a passport. For the postal worker to look for the package in your name.

But unfortunately, the candy trick doesn't always work. Postal workers are informed that without notification or without a normal track, they are not obliged to search for the parcel. This happens very often in Russian post offices. And, to be more precise, you will be very lucky if the postal worker begins to help you.

The question arises: Is the post office employee required to search for your package when presenting your ID?

We can find the answer on the official website of the Russian Post:

“If you do not have a notice or a tracking number, upon presentation of your ID, you can ask a Post Office employee to find the item by the name and address to which it was sent.” https://www.pochta.ru/support/post-rules/receiving-sending

As we see, this text is posted in the “Postal Services and Rules” section. That is, according to the rules of the Russian Post, you can officially contact a postal employee with such a request.

Therefore, when a smile does not help, and a postal employee refuses your request, you have to use the “heavy artillery”, namely, show the employee this information from the official website of the Russian Post, and also ask him to write a written refusal. This trick usually helps, and the postal employee reluctantly searches for your package using your passport and without a tracking number.

By the way, you can also find information on how to leave a complaint against a postal service employee on the Russian Post website https://www.pochta.ru/support/claims/leave-a-complaint

We wish you to meet only kind and helpful employees at the post office. Enjoy the shopping!

If you have any other secret ways to influence postal workers so that they look for packages without a tracking number, then write about them in the comments!

Have a question? Write it in the comments or chat

In the section on the question: Is it possible to recover a lost track number of a sent parcel at the post office? the best answer given by the author is No receipt? In the computer programs of each post office, you can open a window for a specific date and the name of the postal item, and there will be archives of all postal items. If you remember the sending date, then restoring the barcode is quite easy. This is a few clicks of the mouse if there is free time (on the operator’s work computer). I had to open several days while searching.
For some reason they refuse? You can also write a statement indicating the date and destination address of your parcel. Write the application addressed to the head of the post office and give it to him for signature. They will look at the address I have already indicated above or search using other paper documents. This is a daily diary recorder of all cash transactions of the operator. The whole difficulty is to get the cash report from their archive cabinet.
We are heavily criticized for not resolving the issue on the spot and creating conditions for a statement,
Can. We do this on the spot.
Source: I know professionally.


Answer from ANDREI ATANOV[newbie]
That's what they told me - we changed the program, it is impossible to restore the track number, there was no need to lose the receipt with the number!


Answer from Salt[guru]
In general, physically, this is possible. If you come across an operator who is not stupid and not lazy, if you know the day the parcel is sent. You can ask nicely, but most likely they will refuse you (they will say that it is impossible). There is simply no such service (search for track number). But again, it depends on which operator. I would not only find it, but also print a duplicate of the check, but there are only a few such good and conscientious workers, most likely they will answer you: “That’s your problem.”

To find out where your parcel or letter is, enter the track number on the website. You can also use the mobile application and you will receive notifications about the movement of your parcels.

Where to find the tracking number

You receive a tracking number when sending a parcel, registered letter, registered parcel or registered postcard - it is indicated on the receipt.

The tracking number of shipments within Russia consists of 14 digits. It is entered without spaces or brackets.

Example: 35005145009747

If a parcel, letter or parcel was sent to you, you need to find out the tracking number from the sender (online stores usually indicate it on the order page). When placing orders, whenever possible, ask the seller to issue a registered shipment.

International shipment tracking

The track number for international shipments consists of 13 characters and uses Latin capital letters and numbers. It is also entered without spaces or parentheses. Example: CA123456789RU

According to the Universal Postal Union Technical Standard, only international registered mail items with track numbers starting with the letters R, C, E, V and L can be tracked.

A simple shipment from abroad cannot be tracked throughout Russia - it is not registered in the postal information system.

The Russian Post tracking service accepts most international track numbers. If the service does not accept your number, try tracking it on the post office website of the country of origin.

International shipments can go through transit points (for example, a parcel from New York to Moscow can go through Berlin, which is displayed in the tracking system).

Tracker tracking issues

If there is no information on your track number, perhaps too little time has passed since the moment of sending, and information will appear soon. Please try again later. In order to receive up-to-date information on your parcel, register on the Russian Post website and subscribe to notifications using your track number.

If you do not have a track number, you will not be able to track your parcel or letter. The recipient's address and last name are not suitable for this. In this case, try contacting your post office: perhaps the parcel or letter has already been delivered.

If a lot of time has passed and the parcel, parcel or letter has not arrived, you need to submit a search application.

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