People ask: is there a difference between Aliexpress in Russian, which is available at ru.aliexpress.com, and Aliexpress in English, which is available at aliexpress.com?
Sometimes there is an opinion that the store’s website, which opens with the ru prefix on the left side, is not a real aliexpress.com at all, but Russian intermediaries outbid.
Let's try to figure out whether there is any fundamental difference between ru.aliexpress.com and aliexpress.com without the ru prefix on the left. In order to understand and see the fundamental differences between these versions of aliexpress (if they exist at all), let’s go to both versions of the store and compare sellers’ offers and prices for the same product.
I access aliexpress from Russia and the ru.aliexpress version in Russian always opens automatically for me. This is what the main page of Aliexpress for Russia looks like. Everything is in Russian, high-quality translation.
Now let's go to the main page of aliexpress.com in English, this version of aliexpress is also called global. If any of you have been buying on Aliexpress for several years, you probably remember that initially the store was only available in English.
By the way, now you won’t be able to access the English version of Aliexpress from Russia by simply typing aliexpress.com in your browser. Buyers from Russia are automatically transferred to the Russian version of the store.
To get to the global English version, you need to click on the link in the upper right corner of the store page - Go to Global Site (English).
This is what Aliexpress looks like in English. The difference from the Russian version is not big - the advertising banners on the main page of aliexpress.com are optimized for English-speaking buyers and the product categories on the left are arranged in a slightly different order.
Apparently, buyers from Russia have three of the most popular product categories - clothing and accessories, electronics and auto products, which are at the very top on the Russian version of ru.aliexpress.
For English-speaking buyers in the aliexpress.com version, the most popular products from the categories are electronics, clothing and accessories, and goods for home and garden.
To be fair, it must be said that for the buyer there is no fundamental difference in what order the categories are located. Buyers are more interested in prices and assortment.
To understand whether prices differ in the Russian version - ru.aliexpress and the English version - aliexpress.com, let’s take and compare the price of the same product in each version of the store.
For example, I took this product - a women's bag, and chose the first thing that caught my eye. In the ru.aliexpress version, this bag costs $12.01. with free shipping.
By the way, Aliexpress makes it possible to view, order and pay for goods in rubles.
We will not consider prices in rubles, this is a completely different topic, if anyone is interested, in the article you can read how the conversion occurs and in which currency it is more profitable to pay for the goods.
Now let’s go to aliexpress.com and see how much the selected product costs in the English version. How to log in? The Go to Global Site (English) link no longer works in this case. No, of course it works, but not as expected, if you click it, you will not be taken to the English version of the product, but to the main page of the English version of Aliexpress.
How can you now find the product you are looking for on the English version - aliexpress.com? To do this, you will have to use a workaround - from the product page in the Russian version, go to the main page of the seller’s store and remember the store number (everyone has a number). It is indicated on the store's home page and in the store's address bar in the browser.
The store address of each seller on Aliexpress looks like this: aliexpress.com/store/хххххх, naturally, instead of “x” there will be numbers. By the way, in the Russian version of Aliexpress the address will be like this - ru.aliexpress.com/store/xxxxxxx. The only difference is in the prefix ru.
We remember the store number on Aliexpress, go to aliexpress.com by clicking on the Go to Global Site link and type the store address in the browser line. To make typing easier, you can open the main page of any store on Aliexpress and instead of the number of this store in the browser line, enter the number of the store you are looking for, and then press the Enter button.
In my case, I ended up on this page. The bag I was looking for - the price for which I want to compare - was in the first row on the main page of the store. If it weren’t on the main page, you would have to browse through the categories in the seller’s store.
And this is the main page of the same store only in the Russian version. As you can see from the pictures: the prices for the product and even its location on the main page, both on ru.aliexpress and on aliexpress, are absolutely the same.
Absolutely, for the purity of the experiment, let’s go to the page of the previously selected product - a women’s bag. Maybe there are some differences there?
This opens the English version of the page for the previously selected product. What do we see? The price of the product is absolutely the same as in the Russian version, delivery is also absolutely free, ratings and comments are also the same in both versions.
To summarize, I can say for sure: there is no fundamental difference between the Russian version of aliexpress - ru.aliexpress.com and the English version - aliexpress.com! You can buy goods in exactly the same way on both versions.
Choosing the Aliexpress version is not a question of benefit in price or assortment, but a question of ease of use of the site. Someone doesn’t understand English at all and the Russian version of the store will be much more convenient for such a user.
For example, I am well versed in both the English and Russian versions of Aliexpress and for me it makes no difference at all in which of these languages the site opens.
These days, purchasing goods online has become commonplace. And a significant part of these purchases is made in Chinese online stores, the largest of which is Aliexpress. According to the well-known statistics site alexa.com (a subsidiary of Amazon), about 22% of Aliexpress visitors are residents of Russia. Why has Aliexpress become so popular in Russia? The answer is quite obvious. In ordinary Russian stores, the shelves are filled with goods from China with a huge markup. And on the Aliexpress website you can buy the same products much cheaper. Moreover, delivery is often free, and the quality of goods can be assessed thanks to many reviews with photographs. The Aliexpress product catalog is in Russian, which makes the shopping process as convenient as possible for us. Numerous discounts and promotions are another reason for the enormous popularity of Aliexpress in Russia and the CIS countries.
Official website of Aliexpress in Russian
Aliexpress is an online hypermarket where you can find almost any item. Electronics, household appliances, clothing, cosmetics, dishes - absolutely everything is here. The site features not only Chinese brands. On Aliexpress you can buy, for example, original Nike sneakers or a Samsung smartphone. And if you don’t want to overpay for a brand, then in the catalog you can find various high-quality replicas (copies) made in China. In the product catalog of the Aliexpress online store, original branded products cost about the same as on official websites. However, the availability of free shipping allows you to save a lot of money. Chinese copies of products from well-known brands deserve special attention. In terms of quality, they are not much inferior to the originals, and at the same time they are sometimes several times cheaper. Aliexpress offers a huge number of such replicas. And these products are extremely popular among those who do not want to pay a lot of money for just one brand. Aliexpress is not exactly a store, but rather a platform. There are a huge number of stores operating within this site. Most of them, of course, are Chinese. However, there are also stores from other countries, including Russian ones. Descriptions of all products on Aliexpress in Russian (in the product catalog and on the lot pages). Each store has a rating, which can be used to judge how conscientiously the seller does his job. The rating includes the percentage of positive reviews and the average user rating for three parameters: - compliance of goods with their description;
- responsiveness of the seller during personal communication;
- delivery speed.
The website also lists the age of each store. All these indicators allow you to minimize risks and order goods only from reliable sellers. By the way, the rating is very important for the seller, since it directly affects the number of buyers. Therefore, sellers on Aliexpress bend over backwards to do their job well and receive the coveted five stars from the buyer. Often, sellers even put small gifts in parcels: socks, flashlights, headphones, stickers, etc. Prices in rubles on the official website of Aliexpress, Russian language and Russian stores
One of the advantages of Aliexpress is its internationality. The site is aimed at foreign buyers, so the site has the following functions: - switchable display of prices in rubles, dollars, hryvnia, tenge, euro and other currencies;
- automatic translation of product descriptions into any language;
- technical support in different languages, including Russian.
You can view prices in rubles in the Aliexpress product catalog (on the Russian website) at any time by switching the currency in the upper right corner of the page. Aliexpress automatically translates everything into Russian, and this is very convenient. Even if the machine translation is a little clumsy in some places, even in such cases it is not difficult to understand what is written. Everything is translated into Russian - from the main menu to product characteristics and customer reviews from other countries. You may only need knowledge of English when communicating with the seller. However, most often communication is not required. Aliexpress has a “Mall” section, which presents Russian stores. By ordering goods from these stores, you will receive them much faster, since they are sent from Russia. The advantages of the Mall also include the presence of a guarantee on goods and Russian-speaking sellers. In the “Mall” section of the official Aliexpress website there is a catalog of goods in Russian. This section does not use machine translation, and all product descriptions are written correctly and clearly. Aliexpress product catalog
Searching for products on Aliexpress is quite convenient. It allows you to quickly find the required lot not only by name, but also by various parameters of the product. When searching, you can sort products according to the following parameters: - price range;
- brand;
- availability of free delivery;
- product rating;
- number of orders, etc.
When searching in a specific category, there are additional options by which you can sort products. For example, if you are looking for clothes, you can choose the size, material, color and even pattern you need. If you are looking for a smartphone or laptop, then in the search parameters you can immediately select almost all the technical characteristics of the device. There are a huge number of items in the product catalog of the official Aliexpress website, and searching by parameters significantly saves time. Recently, a new function was introduced that allows you to track the history of changes in the cost of a specific product. On the product page, under the “Buy Now” and “Add to Cart” buttons, there is a special window showing price dynamics. This is a very useful feature, since some sellers often offered fake discounts, simply increasing the cost of the product. Now this has become an absolutely useless exercise, since buyers can clearly see the history of price changes. This window also displays the level of customer trust in the seller and other indicators that previously could only be viewed on the store page. An example with the addition of the above function perfectly shows that Aliexpress is constantly improving. Already now Aliexpress is a site where the rights of the buyer are reliably protected, and it is almost impossible to be deceived. And it will only get better. Buyer Protection
As we wrote above, sellers care about their reputation and try to responsibly fulfill all obligations to customers. But there are also sellers who try to deceive customers. To make sure that the seller is reliable, you can go to the store’s page, and then look at its rating and the percentage of positive reviews. In the product catalog of the official Aliexpress website, the names of the lots are written in Russian, and under them you can find a link to the store. The Aliexpress system provides buyer protection from the actions of scammers and various errors on the part of sellers and delivery services. The customer protection system allows customers to get a refund if the package has not been received. You can also get a refund if the product turns out to be faulty, the seller made a mistake with the color or size of the clothing, or sent a different model of the product. There are quite a lot of insurance cases, and the system will almost always be on the buyer’s side. If you have not received the package, then usually you do not even need to provide evidence of this. Sometimes you may be asked to take a photo of a faulty product or take a video of the product. Often, sellers agree to return the money or resend the product, and the matter does not even come to arbitration. The fact is that disputes opened by customers negatively affect the store’s rating. In general, shopping on Aliexpress is a safe process. You just need to be careful and not be afraid to open a dispute if something happens and demand your money back. The process of opening a dispute is fully automated. You do not need to personally communicate with the seller and extract money from him. The system will do everything for you. Moreover, the seller will not receive the money until the buyer confirms the successful receipt of the goods. All this time the money is in the system, and it will be returned to the buyer if there is something wrong with the parcel. Shipping and tracking
Under the price of most lots in the product catalog of the Aliexpress website in Russian it is written “free shipping”. Free shipping is one of the main advantages of Aliexpress. Free delivery is provided by various Chinese postal services. The timing of such delivery may vary greatly. For example, goods can reach Moscow in a couple of weeks, but it can take a month to get to Khabarovsk. If you need the product urgently, it is better to choose paid delivery. For example, delivery by EMS. Free delivery can take a very long time. But you just need to order goods in advance, and they will arrive on time. For example, if you decide to give a loved one a gift for the New Year, then you should not wait until December. It is better to order a gift in November or even October, then you will definitely have time to put it under the Christmas tree. To find out the approximate delivery times, go to the product catalog of the Aliexpress store, and then to the page of the selected lot. After that, in the “Delivery” column, click on the hyperlink, and a window will open with all available postal services. This window will indicate the approximate delivery time. When the seller sends the goods, he provides the buyer with a track number with which you can track the movement of the parcel. With free delivery, the parcel can usually be tracked to the border of Russia and China. After this, further delivery of the goods is undertaken by the domestic post office. Track numbers of paid delivery services often allow you to track a package until it arrives at the post office. You can track your parcel on the Chinese website provided by the seller, or on one of the RuNet postal services. Discounts, coupons and sales
There are always discounts on Aliexpress. And if previously they were often fake, then with the introduction of a new system for tracking price dynamics, the situation has changed. Now any buyer can easily distinguish a real discount from a fake one by looking at the history of changes in the price of the product. In order to popularize its application, Aliexpress offers additional discounts to customers who order goods through mobile devices. Therefore, you can save a lot of money by making purchases through a mobile application. In the Aliexpress catalog, prices of goods (on the Russian website) are indicated taking into account discounts. Several times a year, grand sales are held on the Aliexpress site. For example, on Black Friday you can buy goods at a very low price and win various prizes by participating in competitions and promotions and completing special tasks. Usually on sales days you can earn internal currency - coins, and then exchange it for discount coupons. These coupons are one of the features of Aliexpress. During sales, many shoppers spend a lot of time completing various tasks in order to collect more coupons. Using coupons is a real way to save significant amounts. Coupons for Aliexpress are different. There are merchant coupons that provide a discount on purchases at a specific store. There are coupons that can be used at any store. Most coupons represent a discount on a product over a certain amount. For example, a $2 coupon for items $8 or more cannot be used on items that cost less than eight dollars. There are also unlimited coupons. With the help of such coupons, you can buy goods without spending a penny of your own money at all. It is worth noting that the information on the coupons is written in English, and the amounts are indicated in dollars. If your prices are in rubles, it is better to view the Aliexpress product catalog if there are coupons after changing the displayed currency to dollars. Coupons can be obtained in different ways. During sales, they can be purchased using won coins or obtained by participating in various promotions. Coupons can be received by new users or those who visited the site after a long break. In general, there are quite a few ways to get discount coupons on Aliexpress. Prices in dollars, euros and rubles in the Aliexpress product catalog
The popularity of Aliexpress is based not only on low prices, customer protection and ease of search. This site sells goods that are in no way inferior in quality to their Western counterparts. Even outright fakes of products from well-known brands are often very good, and they cost several times less than the originals. Moreover, on Aliexpress you can buy incredibly interesting products, the analogues of which you will not find in any regular store. Summarizing the above, we can highlight the following advantages of Aliexpress: - a huge selection of goods in various price categories;
- availability of free delivery;
- discounts, sales and coupons that allow you to save big;
- buyer protection system;
- convenient search through the product catalog of the Aliexpress website;
- translation of the interface and product descriptions into Russian;
- switching prices from dollars to rubles or other currencies;
- Lots of reviews with photos.
This online store is one of the most popular in the world for a reason. People from all over the world make purchases on this site every day. Even residents of the most developed countries willingly order clothes, electronics, cosmetics and other things from China on Aliexpress. In the catalog on Aliexpress, there are, of course, more cheap goods than expensive ones. But there you can also find expensive electronics, products made of precious metals and stones, branded clothing, shoes, large household appliances, furniture and much more. But still, for buyers from the CIS countries, Aliexpress is primarily a store of inexpensive goods with free delivery. In an era of constant financial crises and non-stop price increases in regular stores, Aliexpress has become a real outlet for the domestic consumer. It’s not without reason that almost a fifth of the site’s audience are Russians. And if you have never made a purchase on Aliexpress before, we recommend that you try it. You will discover a whole world of inexpensive and high-quality things. One of the most popular Chinese online stores today is the Aliexpress website in Russian and prices in rubles. In our country there are many satisfied customers who purchase most of their goods here, but many consider the downside that the Chinese online store is not always convenient to use and not everyone knows that there is an Aliexpress website in Russian. Indeed, this Chinese site is the largest online store, in the assortment of which you can find a wide variety of products - from clothing to electronics. The site gained particular popularity due to the low prices of goods. In addition, making purchases on such a site is convenient and quick, since you can do it without leaving the couch. It is important that AliExpress accepts any bank cards of Russian banks for payment. Delivery of many goods to Russia has become much easier since this Chinese online store has opened warehouses in the country.
How our improved search and the official Aliexpress website work together in Russian and with prices in rubles
Our search gives you the opportunity to use all the services and capabilities of the official AliExpress. The service operates officially within the framework of an affiliate program with AliExpress and based on data provided by the Chinese online store. But at the same time, we tried to simplify the search for products for you, taking care of important things in advance:
- The search selects products with names in Russian only from high-quality suppliers who have a high rating. For a more accurate match, we use the Yandex.Translation service, which processes your search phrase and transmits the exact translation to AliExpress.
- No one is stopping you from searching for product names in English. The fact is that all product names on AliExpress are initially stored only in English. And Russians are shown based on automatic translation. This also applies to product descriptions. You can often find “tablets” in Russian, although they mean tablet (in English tablet)
- Out of thousands of products, you are offered only those that have the largest number of sales, have high ratings and customer reviews. You probably know that the same products are sold on AliExpress by different sellers. Some of them are not very good at their responsibilities. As a rule, their rating is low or non-existent, as is the number of sales. Our search filters them out and does not show them.
- By selecting a product and clicking on it, you will be taken to a website where the price and description will immediately be indicated in Russian. We provide only an improved search service and do not interfere with the ordering process.
- You make payment for goods only through the AliExpress.com website. No middlemen or false promises of cashback. At the moment when you make a payment, we no longer have any influence, we don’t know what you buy and how you pay. This is your private life, and we respect its privacy.
Product catalog in Russian
On this page you will find a complete and corrected list in Russian of product categories on AliExpress. We had to correct some names, we clarified some categories. This had to be done due to the same automatic translation on the official website. Sometimes, after seeing the name, it was not easy to understand what kind of products were hidden in such a section.
By clicking on the name of any section, you will immediately be taken to the official AliExpress website in Russian and with prices in Russian rubles.
Some features when purchasing on AliExpress
One of the problems that may arise when placing an order through the Aliexpress online store is confusion with sizes. Even if Aliexpress sizes are indicated in Russian, they are still very different from the Russian size range. There are often situations when the product received does not correspond to the required size. The main problem is that Chinese manufacturers make clothes in different size ranges. The same size from different manufacturers can have significant differences.
In order to get the right products on Aliexpress, you need to study the size table. Most stores attach such a table to the product information; it indicates the dimensions in centimeters or millimeters, so you can choose the size according to your parameters.
However, some manufacturers do not provide any additional information about sizes, so it can be very difficult to understand which size to choose. In such cases, you can read the comments on the product page, where often buyers who have already ordered the product indicate its real parameters, including in Russian. Or you can write to the store and ask how to determine the parameters of each size. You can also attach your parameters in the comments to the order so that the seller can use them to guide you when sending the desired product.
Free shipping
Don't forget to choose free shipping when purchasing. In most cases, the parcel will not take much longer than the paid one. And the money savings can be significant.
It is very convenient to purchase not only clothes, but also electronics on our website. It is not possible to study all the technical characteristics and subtleties of the product on the English version of Aliexpress; even the online translation distorts the essence. It is simply impossible to purchase expensive equipment without first studying all the parameters. That is why our page becomes a good assistant in choosing electronics.
Tracking parcels from AliExpress
In order to track your order and see where the package sent to you is located. All you need to know is the tracking number of your parcel.
Delivery
Delivery of goods from the supplier to the buyer is carried out by the state post of China - China Post Air Mail (abbreviated CPAM, which, in general, is not far from the truth), Hong Kong Post - Hong Kong Post, Singapore Post - Singapore Post or international courier carriers - EMS, UPS, DHL Express, TNT, FedEx, etc. Available transportation methods are determined by each seller individually and usually 3-4 carrier companies are available.
More than 80% of sellers offer free shipping via China Post Air Mail, Hong Kong Post or Singapore Post. These carriers do not differ in delivery speed and if time is not a big concern for you, choose free shipping. If you need to receive the goods as quickly as possible, then choose courier services, but just pay attention to the peculiarities of their work in your country. Courier delivery is significantly more expensive and the cost depends on the weight of the parcel.
Please keep in mind that orders from different sellers are not combined into one package, so you will have to pay for each one separately. Even from the same supplier, different goods may well arrive in different parcels. Each parcel is assigned a tracking number in postal systems. This number is assigned only after the parcel has been sent; the formation of the parcel may take time from 2 to 7 days. Many scammers on Aliexpress.com provide non-existent tracking numbers that are not tracked by official postal services. In this case, you need to wait 10-14 days after providing the track number and contact the buyer protection system with a request to understand the situation.
Delivery time by state postal operators can range from 14 to 60 days and the parcel is delivered at the post office of your country. Courier services usually meet delivery times of 5 to 14 days and deliver parcels to your home. The delivery time is set by the seller, and this is often done with a large margin - 60-90 days.
99% of parcels look like a box with a product wrapped in bubble wrap and tape, so if the item is fragile, ask the seller to pack it better. And be sure to open parcels at the post office or in the presence of the courier to avoid loss of order, money and nerves. If the attachments are damaged or do not correspond to what was ordered at all, then draw up a report and send it back to the seller. If you have the appropriate document and photo/video recording (it’s better to do it), the money will be returned to you in a short time.
Do not forget about restrictions on sending goods to your country without additional customs clearance.
Ordering goods on Aliexpress.com
Selecting and ordering the required product on Aliexpress.com will not be difficult and will not take much time thanks to a friendly interface, a carefully thought-out search and sorting system, an intuitive shopping cart and a simple payment step. The main language of the site is English, but for residents of Russia and the CIS countries there are options for Aliexpress.com pages in Russian. The store’s currency is the American dollar (however, again, Aliexpress is available to users in rubles in Russian). All information about yourself at the stage of registration, entering the delivery address, etc. must be filled out in letters of the Latin alphabet (transliterated). We will step by step analyze the process of searching, selecting and placing an order for a product on the Aliexpress.com trading platform. The scheme is as follows.
Step 1. Home page and new client registration
We follow the Aliexpress.com link and find ourselves on the main page of this store. The main page provides access to all services and capabilities of the site - searching for a product by name, selecting a product by category, accessing and managing your personal account, offering the best and most profitable offers, introducing the features of the store and the conditions for providing customer protection. Thanks to the translation of the main page into Russian, navigation is very easy to understand. There are several main blocks (see figure) through which the entire purchasing process in the store can be carried out.
- Login to the store and access your My Aliexpress account.
- Wish list.
- A shopping cart containing items awaiting purchase.
- Product search bar with the ability to reduce the search area by selecting the appropriate product category. Search queries are entered in English.
- Access to the Aliexpress Buyer Protection program section, buyer forum (there is a large Russian-language thread).
- The main list of store product categories, with more detailed sorting into subcategories.
- Super Deals section, where the most favorable offers of the day, week, month are presented.
- A menu of store recommendations with new products, season trends, coupons and other useful information.
The rest of the home page space is occupied by all sorts of advertising banners with the best-selling products and products with big discounts.
Screenshot from Aliexpress.com
To have full access to the store, you must register. Click the link Register in the upper right corner of the site and enter the necessary data into the registration form. It is not necessary to enter your real data in the First and Last Name field; it is enough to use nickname.
Screenshot from Aliexpress.com
After filling out the form, a letter will be sent to your e-mail address to confirm your registration - check your e-mail, find a new letter from Aliexpress and click on the long link. You will be redirected to a website page with a notification about successful registration. That's it, you are now an official customer of the store.
Screenshot from Aliexpress.com
Your account can be accessed via this link My Aliexpress. The account displays all the information about you - the history of completed purchases and current orders, the contents of the shopping cart, the Wish list, delivery addresses, information about disputes, correspondence history, etc. In your account, you must enter the details of the address to which the order will be delivered - Shipping Address. The data is entered into a special form in Latin letters; in total, you can save up to 5 delivery addresses.
Screenshot from Aliexpress.com
Step 2. Searching and sorting goods
Finding the right product on Aliexpress is quite simple, thanks to a developed search and sorting system. All products are divided into categories according to product type and additional characteristics; a list of main categories is available on the main page.
Screenshot from Aliexpress.com
The fastest way to find a product is by organizing a search query. For clarity, we will analyze the process of searching and selecting a product such as a wireless computer mouse. On the main page, in the search bar, enter in English - wireless optical mouse and set the search. It is worth noting that the search on Aliexpress is predictive, that is, the system itself determines the category and related products by keywords or even syllables. A search query leads to a product selection page on which all products that satisfy the request are presented. Let’s take a closer look at this page, because it has a lot of sorting tools for quickly and accurately selecting the right product by price and quality, delivery method, screening out unreliable sellers, and much more. This page is already completely in English.
Screenshot from Aliexpress.com
We have identified several main blocks on this page, which we will carefully consider.
- Links to products that are related in type but have different characteristics.
- Selecting key sorting conditions:
- Keywords– the ability to add or change query keywords.
- Price– set a price range.
- Quantity– set the number of goods available for sale.
- Ship to– show goods shipped to the country selected from the list.
- Shipping method– select a delivery method from the list.
- Free Shipping– show products sent free of charge.
- Top-Rated– products with the highest ratings.
- 1 Peace only– show products offered for order from one unit.
- Sale Items– show discounted products.
- Seller On-line– show products whose seller can now answer questions online.
- Sort by best offer Best Match, by the number of orders sent by the seller Orders, by date of adding products Newest, according to seller ratings Seller Rating(from highest rating to lowest) and by price including delivery Price(from smallest to largest, and vice versa).
- Currency– convert prices into the currency of your country (it is better to leave them in dollars).
- View– show products in a list or table.
- Category tree, you can switch between subcategories.
- Sorting goods according to their specific characteristics (material, shape, color, technology, manufacturer, etc.).
- A brief overview (preview) of each product from the entire list. Here we see the full name of the product, price per piece/lot, product rating on a 5-point scale based on customer reviews about it Feedback and number of orders Orders, cost and delivery method Shipping, the name of the seller and his personal rating (medals, crystals, crowns - you can read more about these regalia in the article), whether the seller is available for online communication at the moment (yellow head icon - Online, gray head - Offline), add the product to the wish list Add to Wish List.
Step 3. Selecting a product. Personal product page
We set the sorting parameters and, from the proposed options, select, in our opinion, the optimal one. Let's choose a wireless mouse with a high rating and a large number of orders, offered by a major seller with almost 60 thousand reviews. We will carefully study the personal page of the product, because the completeness of the data provided largely determines the success of purchasing the product without problems with delivery and receipt of high-quality (naturally, Chinese quality) goods in the future (there are more than enough scammers and cunning sellers on Aliexpress).
Screenshot from Aliexpress.com
We will again divide the page into several blocks and parse them.
Feedback– reviews from real customers about this particular product. It is extremely important to know how people who have already received it respond to the product. In the expanded tab, we see the overall product Average Star Rating, based on the number of reviews over the past 6 months. The block on the right shows information about the number of positive Positive, neutral Neutral and negative Negative reviews. In our case, everything is fine and positive feedback is more than 90%. Below are brief customer reviews and their personal ratings of the product and delivery. Reviews can be sorted by date and review rating Sort by …
Negative and neutral reviews are required to be read in order to avoid controversial situations in the future.
Screenshot from Aliexpress.com (click to enlarge)
Shipping & Payment–
information about available Shipping Company methods (each seller sets a list of available transport companies), Shipping Cost and Estimated Delivery Time for each delivery method. Important! Shipments via China and Hong Kong Post may not be tracked and may be lost (but this is not your problem, the money will still be returned) .
Processing time for an order before it is shipped Processing Time is usually 2-7 days and is set by the seller, but this period can be increased by mutual agreement with the seller or the order can be canceled after it has expired. In the Packaging Details section, you can find out about the type of package, its weight and dimensions. In the Payment section, information about payment methods supported by the seller is available.
Screenshot from Aliexpress.com
Seller Guarantees –
guarantees and returns policy, both from the seller and from the Aliexpress administration, as part of the Aliexpress Buyer Protection program. Almost all sellers have the same policies and are within the rules of the Aliexpress store; there may only be differences in terms.
The Return Policy states that the seller agrees to accept a product that you are not satisfied with due to its low quality and promises a full refund. You return the goods at your own expense, but you can keep it and agree to return the share of the money spent offered by the seller (we open a dispute, but you CANNOT confirm receipt of the goods). If the seller is absolutely confident in the high quality of his product, then he can provide long-term Longer Protection, and in this case it is possible to demand a refund 15 days after the transaction is closed, but this is already out of the realm of fantasy. The seller also guarantees a refund if the goods are not received after 60 days from the date of dispatch. All refunds are possible only through opening a dispute in the Aliexpress Buyer Protection system, which can be found via the Learn More link or in our article on dispute management.
Screenshot from Aliexpress.com
By following the Detailed Seller Rating link, you can find out the detailed history of the seller’s work on Aliexpress and how he performed during this time. To quickly visually determine the level of the seller, a graphic system of reward signs has been developed - medals, crystals and crowns, which are awarded for a certain number of reviews - each positive review gives 1 point, each negative one subtracts 1 point. The seller’s work is assessed according to three criteria - satisfaction with the quality of his Item as Described product, the level of Communication, and the speed of delivery Shipping Speed. In the history of reviews you can see how many and what kind of reviews the seller received for 1,3,6,12 months and the entire period of work; by clicking on the rating numbers, descriptions of the reviews are available.
- First, we look at the overall rating of the product and the number of reviews about it. 4-4.5 stars and more than 10 orders and positive reviews about it are already good.
- The price is for one piece, you can also see the price when purchasing several pieces Bulk Price.
- A block in which you can select a country and a delivery method to it from a list of possible options set by the seller, color (in our case) or size, material and other characteristics, quantity, total price (summed up if the quantity of goods is more than one piece). Button press Buy Now will take you to the ordering stage, Add to Cart will add the item to your shopping cart. You can also add the product to your wishlist Add to Wish List.
- Returns policy and seller guarantees in case of failure to receive the parcel on time and the product does not correspond to the description. The maximum delivery time is given (usually 60 days).
- Tabs with a detailed description of the product Product Details, where we carefully read all the information provided about the unique characteristics of the product, which must completely coincide with the product received in the parcel. We look at the product images in detail.
- Information block about the seller, from where we find out the official name of the outlet on the Aliexpress platform and the location of the seller (China, province, city), the seller’s personal rating based on customer reviews of all his products and the level of service provided, we can visit the seller’s store with all of its assortment – Visit Store and contact the seller via Contact Now or l ivechat (the seller must be online).
Screenshot from Aliexpress.com
Step 4. Cart of goods and placing an order
Add our product to cart Add to Cart and go into it. A total of 100 items can be placed in the cart, both from one and from several sellers, awaiting an order for them. In the Cart we can again select the delivery country from the drop-down list Ship my order to ,
for each product, select a delivery method and find out its cost, change the quantity of the product Quantity or even remove it from the Cart Remove ,
find out the cost for each product and the total cost of goods in the Subtotal Cart ,
simultaneously pay for all Buy all goods (the system itself will send orders to each seller) or buy goods separately from each seller Buy all from this seller .
Screenshot from Aliexpress.com
There are two things in our Basket, but we will buy one - a mouse, for which we click on the Buy all from this seller button and go to the Confirm Order confirmation page, where we again very carefully check the order parameters and change them if we missed something , select the delivery address from the saved ones or enter a new one +
Add a new address. If there is a discount coupon, you can enter it – Use Coupon .
You can also write a Leave a message to the seller and ask him to pack the goods well and be efficient in sending the parcel. Place your order by clicking the button Place Order, and then comes the payment stage.
Screenshot from Aliexpress.com
Step 5. Payment for the order
At the stage of paying for your order, the Aliexpress online store offers you to choose a convenient payment method from the list of available ones. For residents of Russia and the CIS countries, it will be most convenient to pay using Visa, MasterCard or Maestro payment cards, but you can also pay through the Webmoney service (but buyer protection will not apply due to the peculiarities of Webmoney) and QIWI wallet. We will pay with a MasterCard bank card and enter the requested card information (see screenshot). We check all the data and press the button Pay my Order.
Screenshot from Aliexpress.com
When you select Webmoney as a payment method, you will be redirected to the payment server of this system. If you use a QIWI wallet, enter the phone number to which the wallet is linked. Payment through direct bank transfers or Western Union is the least preferable, as it incurs additional and considerable expenses, increased payment processing times, the need to visit the bank, as well as problems with refunds.
That's it, your order has been placed, a letter with order details will be sent to your email (we save it), the system will process the payment within 24 hours and transfer the order to the seller for processing. As you can see, the Aliexpress website is very friendly to sellers.
Screenshot from Aliexpress.com
The seller is obliged to ship the goods within 7-10 days (you will see a time counter in your My Aliexpress account), otherwise the order will be canceled automatically. But you can extend this period yourself Extend Processing Time, setting a new deadline or unilaterally closing the order Request Order Cancellation.
Screenshot from Aliexpress.com
All you have to do is wait for changes in the order status and parcel tracking number for tracking. All emerging issues must be resolved as quickly as possible with the seller through correspondence, but you should not expect lightning-fast processing and delivery of the order by the Chinese, especially if delivery is free.
After receiving the goods on time, you must make sure of its performance, functionality and quality, and if everything is fine, then close the Confirm Order Received transaction in your personal account within 5 days from the date of receipt of the parcel (after this time, the order will be closed automatically and you will not be able to open a dispute) Only after this action the seller will receive the money. We will consider your actions in the event of problems with delivery times and product quality in the article on managing disputes on Aliexpress.
A huge assortment, very low prices, free or low-cost delivery and a well-functioning and truly working customer protection system, the Russian version of www.aliexpress.com in rubles - all these positive qualities attract tens of millions of customers to the Aliexpress store. The success of purchases largely depends on careful selection and scrupulous study of goods and sellers, since there are also plenty of careless businessmen who openly deceive customers. The quality of a product in almost 100% of cases directly depends on its price, so there is no need to be under any illusions when buying things for mere pennies. The general level of product quality is good (by Chinese standards), otherwise there will be no customers at all. Various electronic devices deserve special attention - phones, tablets, video equipment and accessories, characterized by good characteristics and positive reviews. A smart and attentive buyer will find a real Klondike for himself and his loved ones on Aliexpress.