Unable to communicate with synaptics driver. Download touchpad driver - for laptop touchpad

To work on a laptop, having a mouse is not a prerequisite. All its functions can easily be replaced by a touchpad. But for stable operation it needs special software. In addition, the installed drivers will help you fine-tune the touchpad and use its maximum potential. In this lesson we will tell you where to find software for the touchpad of ASUS laptops and how to install it.

There may be several reasons for installing touchpad drivers. An error that appears or simply the inability to enable or disable the touchpad itself may lead you to such a decision.

We invite you to familiarize yourself with the options for solving this problem.

Method 1: ASUS website

As with any drivers for ASUS laptops, the first place to look for software is to go to the manufacturer’s official website.

Let's go to
On the page that opens, look for the search area. It is located in the upper right corner of the site. In this field we need to enter the laptop model. If a match is found as a result of entering the model, the results will be immediately displayed in the drop-down menu. Choose your laptop.

As a rule, the laptop model is indicated on a sticker next to the touchpad

and on the back of the laptop.

If the stickers have worn off and you are unable to make out the inscriptions, you can press the keys "Windows" And "R" on keyboard. In the window that opens, enter the cmd command and click "Enter". This will launch the command prompt. It is necessary to enter commands into it one by one, pressing again "Enter" after each of them.

wmic baseboard get Manufacturer
wmic baseboard get product

The first code will display the name of the laptop manufacturer, and the second will display its model.

Let's return to the ASUS website. After you have selected your laptop model from the drop-down list, you will find yourself on a page with a description of the selected model. There are several subsections at the top of the page. We are looking for a section with the name "Support" and click on it.

On the next page you need to select a sub-item . As a rule, he is the very first. Click on the name of the sub-item.

At the next stage, you need to select the OS version, taking into account its bit depth. In the drop-down menu, look for your operating system.

In the list of driver groups, look for the section "Pointing Device" and open it. In this section we are looking for a driver "ASUS Smart Gesture". This is the software for the touchpad. In order to download the selected product, click the inscription "Global".

The archive will begin downloading. After it downloads, open it and extract the contents into an empty folder. Then open the same folder and launch a file from it called "Setup".

If a security warning appears, click the button "Run". This is a standard procedure, so you don't need to worry.

The first thing you will see is the Installation Wizard welcome window. Press the button "Next" to continue.

In the next window, select the folder where the software will be installed. In addition, you can specify users who will have access to the program's functionality. To do this, you need to tick the required line in this program window. After all this, press the button "Next".

In the next window you will see a message indicating that you are ready to begin installation. Click "Next" to start it.

After this, the driver installation process will begin. It will last less than a minute. As a result, you will see a window indicating the successful completion of the process. Press the button "Close" to complete.

Finally, you will see a request to reboot the system. We recommend doing this for normal operation of the software.

This completes the software installation process from the ASUS website. You can verify that the installation went smoothly using "Control Panels" or "Device Manager".

To check using "Device Manager" the following is required.

Press the above keys "Win" And "R", and in the line that appears, enter the command devmgmt.msc
IN "Device Manager" find the tab "Mice and other pointing devices" and open it.
If the touchpad software was installed correctly, you will see the device in this tab "ASUS Touchpad".

Method 2: Driver Update Utilities

We talked about such utilities in almost every lesson on drivers. A list of the best such solutions is given in a separate lesson, which you can read by following the link.

In this case, we will use the DriverPack Solution utility. To install touchpad drivers, we recommend using this one, since other programs have had problems finding similar equipment.

You can find out more detailed information about how to install software using this utility from a separate material.

Method 3: Search for driver by ID

We have dedicated a separate lesson to this method. In it we talked about how to find out the device ID and what to do with it next. In order not to duplicate information, we suggest simply reading the following article.

This method will help you bring your touchpad to life. It is especially useful in cases where previous methods did not work for one reason or another.

Method 4: Installing software using Device Manager

If the touchpad flatly refuses to work, you can try this method.

One of the methods we described will definitely help you enjoy the full range of touchpad functions. You can disable it if you connect a mouse or set special commands for certain actions. If you have any difficulties using these methods, write in the comments. We will help you bring your touchpad back to life.

The touchpad is a century-old feature, long ago replacing the alternative mouse controls. With it we can completely control our device, be it a laptop or a hybrid tablet. Many laptops (Acer, Asus, HP, Lenovo, Dell) have problems with the touchpad. What to do if the touchpad on a laptop does not work in Windows 10? Let's look at 5 ways to solve this problem.

1. Re-enable the touchpad using the Fn key

One story happened to me when I turned on WiFi on my laptop and accidentally disabled the touchpad. For a long time I searched for the reason, without immediately realizing what had happened. It turned out to be simple, laptops have an additional functions button called Fn at the bottom left of the keyboard. To enable any function on a laptop, press the combination of the Fn and F1...F12 buttons. On these same buttons F1-F12, pictures or symbols are drawn to apply the parameter. For example, to enable the touchpad, you need to press Fn+F7; on the F7 button itself there will be an image of something like a touchpad. You can press all the buttons in order Fn+F1...F12, but remember that there is a function to turn off the display; press again the buttons on which the screen went dark.

On some HP laptops, the touchpad is turned on and off by double-tapping the edge of the touchpad itself. Asus and acer brands may have a separate button next to the touchpad. If the touchpad still does not work, then move on.

2. Removing Other Mouse Drivers

There are times when you have had a whole bunch of drivers connected from different mouse devices in the past and never removed them. Some drivers from mouse manufacturers automatically disable the Touchpad themselves. Go to device Manager by pressing a combination of buttons Win+R and enter in the line devmgmt.msc.

Find the line indicating mice and other pointing devices, click on the tab to expand the category and remove all mouse drivers in order until the touchpad starts working on your laptop. If it doesn't work, try rebooting the system after removing all drivers. Touchpad not working? Let's move on to the next point.

3. Update or rollback the touchpad driver

Try updating or rolling back the touchpad driver. Go to the same device manager as described above. Find the device Touchpad, usually it is called the same as the brand of laptop (Dell TouchPad, Lenovo TouchPad, Synaptics, HP TouchPad, Acer TouchPad, Asus TouchPad.) Right-click on your driver and select properties. Next, click Update to see if there are any useful updates for your touchpad.

Many people have reported on the Microsoft forums that the Touchpad stopped working after updating Windows 10, for this you need to select rollback the driver. If your Rollback button is not highlighted, it means you do not have a previous version of the driver.

In many cases, the device manager does not work to enable TouchPath on a laptop. If your TouchPad still does not work on a laptop in Windows 10, then go to the mouse properties.

Dial mouse in the windows search bar and go to Mouse Settings.
Click Extra options mouse, in the window that opens go Device Settings, tab Touchpad or as in the picture.
Find your Touchpad and click "enable".

5. Disable touch screen input service for hybrid laptops

If your laptop is a hybrid (laptop and tablet in one with a touch display), there is a chance that the touch screen input service, which controls the functionality of the stylus, is interfering with your touchpad.

To disable the service press win+R then enter services.msc and in the list of services find TabletInputService or Tablet PC Input Service. Right-click on it, then disable it. A very inconvenient solution for those who use a touch screen and touchpads, but you can then be smart and try to remove the drivers, roll back, update and then restart the service.

If the touchpad on your laptop does not work, then the first thing you need to do is look at the driver and, if necessary, download and install it.

There is no universal driver for the touchpad. Laptops are not only different, but hundreds of models can have the same names.

For example, asus, asus eee pc, x101ch, x550c, 5750g, n56v, k56c, x751l, k53s, x53s, r510c, k56cb, x502c, x200m, 751mj, x751l, x55a, k55v, k52jt, f402c, x75a , k73e, n56v, 1015n, 1015b, f83t, s56c, k50ab, f80s.

Acer aspire e15, v3 571g, 5750g, es1, e1 571g, e1 531, v3 q5wv1, e15 511, es1 512, 5560g, e3 112, e5 571g, e1 572g, 5552g, v5 5 series, e5 511.

HP pavilion g6, dv6, probook, g7, dv7, 17 p003ur, 630, g7 2329sr. lenovo, lenovo g580, b570e, v580c, g500, g570, g550, g700, g505s, b560, m5400, b570, b50.

Packard bell easynote entf71bm, entg81ba, te69hw. Dell inspiron n5110, m5110, n5050. Toshiba satellite, l300, Toshiba, c660, a215 s7437

Samsung np355v5c, np300. Sony vaio vgn ar51mr. Emachines. Msi ge70. Fujitsu and many others.

Moreover, different operating systems can be installed in it: windows 10, windows 7, windows 8, windows 8.1, and with different bit depths - 64 bit or 32 bit.

Therefore, here I will describe in simple language universal ways to download the driver for scrolling the touchpad touchpad, which is located under the keyboard.

The highest quality option to download a touchpad driver for a laptop

The ideal option to download a touchpad driver for a laptop is undoubtedly the manufacturer’s official website - everything is free there.

But not all manufacturers are conscientious about supporting their products and often it is not possible to download from there.

Then it is advisable to use the official website of the developer of the touchpad itself to download the driver.

Immediately take into account that he is not alone - there are three of them. Accordingly, the drivers are completely different.

How do you know which one is yours? To do this, click on the “mice and other pointing devices” section.

There you should see two branches. You need the bottom one. Right-click on it and select properties. Then in the top line, click on the equipment ID.

In my case it is ACPI\VEN_SYN&DEV_0A06. You should only be interested in the characters highlighted in red in this line just above.

For me it is SYN - this means that my laptop needs to download a driver from the touchpad manufacturer SYNAPTIC.

If you see PNP, then you have a touchpad from ALPS, and if ETD, then from ElANTECH. Below you will find links to drivers from these touchpad developers.

Download the touchpad driver from the manufacturer SYNAPTIC:

Http://www.synaptics.com/en/drivers.php

Download touchpad driver from ALPS manufacturer:

http://www.alps.com/e/index.html

Download the touchpad driver from the manufacturer ElANTECH:

http://elantech.com

A universal option to download the touchpad driver

The option above has an important drawback. Manufacturers' websites do not support the Russian language, which is really bad.

Most readers will not be able to find what they need there, so I will offer a simplified universal version.

It is based on the device ID. This method is very simple and can be used by any beginner.

To do this, just read the short instructions (with pictures).

If this option doesn’t work, then there is another option. Below is a link to a site where you can download any driver for any laptop, including for the touchpad.

https://driver.ru/?C=43

What to do if not a single method helped. There is a solution here too. This is a comment describing the problem. Good luck.

First we need to explain what a Precision Touchpad is. This is a touchpad and drivers for it, developed jointly with Microsoft. What are they needed for? They allow you to fully work with touchpad gestures in Windows 10, which will be convenient for most users.

But there is one limitation - the touchpad in your laptop must be from Elan or Synaptics. Most often they are found in laptops from Acer, Lenovo, HP and MSI, but you can also check on laptops from other brands. It’s easy to check the touchpad manufacturer - you need to go to Device Manager > Mice and other pointing devices:

If you are lucky with the manufacturer, then now you need to download the appropriate drivers for Synaptics and Elan, unpack them and connect the mouse (you are not going to use only the keyboard when installing drivers for the touchpad, right?)

Now in Device Manager, right-click on your touchpad > Update Driver. Now you need to click on “Search for drivers on this computer” > Select a driver from the list of available drivers > Install from disk:

In the window that opens you need to select Autorun.inf or ETD.inf from the directory with the downloaded and unpacked driver, after which you need to select Synaptics (or Elan) Pointing Device and click “Next”:

Windows will complain about the driver (we agree with the installation), after which you need to restart the laptop and voila, the settings for touchpad gestures should appear in the parameters:

10, the touchpad just needs to be turned on.

Enable the touchpad on a Windows 10 laptop

In order to enable the touchpad, you need to press a special button on the laptop keyboard. This is the Fn button. We hold it down and, while holding it, press the F7 key (in other laptop models this may be F4).

However, in some cases, this problem can be solved using the touchpad settings. To do this, click “Start” and right-click on “Control Panel”.

From the list of required parameters, select “Mouse”.

The Mouse Properties window opens. Go to the “ClicPad” touch panel tab.

Uncheck the "Disable internal" checkbox. decree: device when connecting an external decree. USB devices" and click "Enable". If these steps do not work, click “Restore default”.

A new window will open. Click “Restore all settings to default”.

Afterwards we reboot the PC.

Update drivers for touchpad

In order to update the driver for the touchpad, you need to open the “Device Manager” and go to the “Mice and other pointing devices” section. Next, select the touchpad and right-click “Update Driver”.

In the new window, click “Automatically search for updated drivers.”

A search for drivers for the touchpad will begin.

The system will notify you about the installation or availability of the latest version of the software.

If automatic driver search fails to solve the problem. You need to go to the laptop manufacturer's website and find the driver for the touchpad.