IPhone 6 Proximity sensor not working cause. What to do if the proximity sensor on the IPhone does not work? How to fix iPhone proximity sensor problems

Why is the proximity sensor not working on the iPhone (4, 5, 6, 7, 8, X and SE), what should I do?

I assume you've heard about the proximity sensor and you know why you need it. However, for those who are not aware of what it is about, we will very quickly tell you what it is. The proximity sensor was first introduced in 2007. Its main task is to detect objects brought close to the screen.

What for? It blocks accidental and involuntary presses, for example, when you call, holding the phone to your ear, you will not be able to take out a loan, sell a car or call the Ministry of Emergencies. Don't you find a useful function? In addition, during long calls, it helps to save battery by putting the screen to sleep. So why isn't the proximity sensor working on iPhone 5, 6, 7, 8, X?

Determining the cause of the malfunction without preliminary testing is quite problematic. After all, the problem may lie in software malfunction or physical damage. We will list the most common causes of the cause of the malfunction.

Replaced iPhone screen malfunction - Typically, this problem occurs when the screen breaks and is incorrectly replaced. Let's imagine a situation, you dropped your iPhone, it was without protective glass and its screen cracked very badly. You have a desire to replace it, but after finding out how much it costs to replace at Apple and how long it will take, you give up this idea and decide to replace it yourself.

And here, you may encounter two problems, which most likely you will not even know about. First, you can buy a cheap, low-quality screen that doesn't support half the functions of the original iPhone screen. And second, you may not connect it correctly.

Physical damage is a common problem. Try to remember how long ago the proximity sensor stopped working, whether you dropped your iPhone at the time or exposed it to moisture. If so, then most likely the reason is precisely this. The only way out of this situation is repair at Apple.

iphone proximity sensor test

Buying a broken smartphone - Apple is one of the largest companies in the world, with a huge number of buyers and it becomes a responsibility to produce quality goods. However, this does not mean that there is no marriage. In any production, people are responsible for quality control, and they tend to make mistakes. If you come across a defective iPhone, contact an Apple Service Center as soon as possible.

Malfunctioning software - sometimes, the problem may lie in a buggy iOS update or incorrect installation of an application. It is quite easy to solve this problem, but you risk losing all the files on your smartphone.

How to fix iPhone proximity sensor problems?

Remove the cover and protective glass

Perhaps this is the simplest, but often not very effective way. However, try removing the cover and protective glass from your smartphone and test if the problem persists.

Reboot your smartphone

As absurd as it may sound, a simple restart of the iPhone helps to fix half of the problems. In order to restart your iPhone, you need to:

  1. Hold the power button for a few seconds until the “Power Off” slider appears.
  2. Move the slider to the right and wait 2-3 minutes.
  3. Press the power button until the Apple logo appears on the screen.

Hardware Reset


IOS update

Updating the operating system can fix many problems. including the iPhone proximity sensor not working. With each new update, fixes of previous bugs are released, performance improves. sometimes updates are made to the design and new features are added. In order to wrap iOS, you need to:


Reset

If none of the above methods work, then you can reset all settings on your iPhone. This usually fixes problems with iPhone 5, 6, 7 proximity sensor glitches.

In order to do this, you need:

  1. Open "Settings".
  2. Tap "Basic".
  3. Select the function "Reset" → "Reset all settings". After entering the password, click “Reset All Settings” to complete the process.


Resetting all data and settings

This method will erase not only all settings, but all data, including apps, photos, videos, etc. Please back up your data before proceeding. In order to reset, you need to:

  1. Open "Settings".
  2. Tap "Basic".
  3. Select the function "Reset" → "Reset content and settings". Enter your password and then confirm your actions.

IPhone Recovery

IPhone proximity sensor not working after update? What is the difference between this and the previous step, you might ask. After all, both methods erase data and reset all settings. In fact, the difference is not great, but it is. The recovery process will format and reinstall the OS as well.

  1. Connect iPhone to Mac / PC with usb cable.
  2. Make sure you have installed the latest version of iTunes.
  3. Open iTunes.
  4. In the summary tab, click the "Restore" button.
  5. Further, it remains only to wait for the completion of the procedure.

You can do the recovery using the program. There were errors while restoring, listing and fixing them.

What to do if the proximity sensor on the IPhone does not work?

The proximity sensor in the IPhone is one of the main elements of the phone. It is needed for:

  • adjusting the display backlight during calls;
  • to dial a number;
  • to enable Siri voice service;

Accordingly, users cannot use all of the above functions if the proximity sensor on the IPhone does not work. A particular inconvenience is the constantly backlit screen during a call. Due to the inoperative sensor, buttons and icons are pressed, which can interrupt the call.

Causes of malfunction

A non-working sensor can be the result of:

  1. mechanical damage (due to falling or hitting an iPhone);
  2. wear of the loop;
  3. excessive dust on the sensor;
  4. if moisture gets into the phone case. In this case, you should disassemble the phone and dry all display components separately;
  5. problems after firmware update.
Note! In some cases, the inactivity of the sensor can occur due to the cover that covers it. Poor quality safety glass can also interfere with the proximity sensor.

Rollback firmware

Often a sensor problem appears after installing updates. Developers do not always have time to fix all bugs. If you do not want to wait for a new firmware version with a solution, you can rollback the OS to the previous version. Follow the instructions to revert to a previous OS version:

  • connect the device to your PC and open the iTunes application;
  • Hold down the Shift key on your personal computer and at the same time click on "Restore iPhone". On OS X, hold down the Alt key;

  • Select the most recent backup. Wait until the installation of the components is complete. It will take no more than 40 minutes.

Sensor stopped working after replacing display - solution

If you changed the iPhone screen and after that the proximity sensor stopped working, this indicates that the position of its frame has been violated. As a consequence, the sensor cannot fulfill its function. You can adjust the position of the element yourself. Disassemble the phone (use only iPhone-specific tools - picks, five-sided screwdriver, suction cup, Phillips screwdriver, spudger). Detach the back cover of the device, first disconnecting all motherboard cables.

Find the Proximity Sensor Holder:


Dismantle the sensor frame and reinstall it. Remember, the element must be positioned exactly in the frame of the case.


A correctly installed frame is shown in the figure:


Replacing the loop in the IPhone

Using the instructions below, you can replace a non-working sensor yourself. Before buying a new ribbon, pay attention to its labeling. The original product contains digital and symbolic codes, QR codes and the manufacturer's labels with the corresponding symbols. Genuine IPhone flex cable looks like this:


As a rule, the breakdown can only be corrected by replacing the loop part. It contains the phone's front camera mechanism and the proximity sensor. Detach the back cover from the iPhone display module and start replacing the part.

Place the module on a flat surface and unscrew the screws shown in the figure:


Disconnect the top speaker cap and then the speaker itself.


Use a spudger to disconnect the front camera and proximity sensor cable.


Using tweezers, carefully remove the sensor (painted in purple tint) from the cable and replace it with a new part. You can also replace the entire ribbon cable.

When you attach iphone 6s, iphone 5s, iphone 6, iphone 4, iphone 6 plus, iphone 5, iphone 4s, iphone 7, iphone se, etc. to your ear during a call, the screen turns black.

Thanks to this, there are no problems with pressing unwanted buttons on the touchscreen when we are talking on the phone.

Over time, it may happen that the proximity sensor does not work, for example, after an update, although of course there may be other reasons.

Yes, you can replace the broken part, but take your time even if you have a new proximity sensor handy.

Proximity sensor does not work - possible causes

Mechanical damage: the proximity sensor is located on the top of the front panel, next to the microphone and camera. Therefore, strong pressure on this area can cause damage.

Corrosion: a very dangerous enemy. Sometimes it is not enough to completely remove traces of corrosion from the loop to fix the device - you have to completely change the part.

Dust: initially, the device body is as tight as possible. Various loads are capable of violating its integrity. In such a situation, ingress of harmful dust will damage the indoor unit.

Problems with the software: such a problem is solved as quickly as possible - a simple flashing of the device, but malfunctions in the operation of the software are quite rare - more often the problem occurs due to a broken loop.

A broken loop is the main reason why the proximity sensor does not work and in most cases the damaged loop is to blame.

If you have the appropriate experience and the tool, you can try to replace it yourself.

How can you fix a damaged proximity sensor in an iPhone yourself?

If your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 6 Plus, iPhone 4s or another has stopped working the proximity sensor, then you can often revive it without Apple services.

Of course, if you need to replace a component, you like it or not, you will have to go on a hike, although you can use it without it.

Let's start the procedure together. First of all, we remove the cover and protective glass - this is a simple, but not always successful way. However, try it and check if the problem persists.

Another easy maneuver is to thoroughly clean the display. How to clean? It will be very good if you have a cloth for cleaning your glasses on hand.

If there is no success, then let's move on to a little more complex actions - to reset. On 8 / X models, press “Volume up” + “Volume down”, and “Power”.

On the 7th model, keep "Volume down" and "Power", and on the 6th and below "Power" and "Home". We hold the buttons for at least 10 seconds (until the Apple logo).

Also, one of the best ways to fix not only a non-working proximity sensor, but also many other fix problems is a complete reset through the settings. I have detailed instructions about him -

The last way I want to share is to reflash my smartphone. To do this, you need a computer, USB cable, and iTunes software.

However, so as not to repeat yourself once again, just go to the already created instruction,

Note! All solutions above can fix the proximity sensor only when the problem is not in the hardware. Good luck.

What to do if it doesn't work

proximity sensor

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What to do if the proximity sensor on the IPhone does not work?

Proximity sensor

in the iPhone, it is one of the main parts of the phone. It is needed for:

  • adjusting the backlight of the monitor in due course of discussions;
  • to dial a number;
  • to enable Siri voice service;

Accordingly, users do not have a basis for using the above functions, if not

sensor is working

zooming on the iPhone. A particular inconvenience is the constantly illuminated screen during a conversation. Due to the inoperative sensor, buttons and icons are pressed, which of course interrupt the call.

IPhone six Proximity sensor not working / Repair is easy!

A simple method to make sure it works proximity sensor on a mobile phone.

How

verify

proximity sensor on the phone

How check proximity sensor on iPhone. proximity sensor on iPhone 6s The screen on the iPhone goes off.

Causes of malfunction

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Inoperative sensor and possibly as a result of:

  1. mechanical damage (due to a fall, as it is also called the impact of an iPhone);
  2. wear of the loop;
  3. excessive dust on the sensor;
  4. if moisture gets into the phone case. Then it is necessary to disassemble the phone and dry our client, leaving the display components separately;
  5. problems after firmware update.

You need to pay attention! Sometimes the inactivity of the sensor can occur due to the cover that covers it. Poor quality safety glass can also interfere with the proximity sensor.

Rollback firmware

Often a sensor problem appears after installing updates. Developers do not often have time to fix our client bugs remain. If you do not want to wait for a new firmware version with a solution, you can roll back the OS to the previous version. Follow the instructions to revert to a previous OS version:

  • connect the device to your PC and open the iTunes application;
  • Hold down the Shift key on your personal computer but click on "Restore iPhone". On OS X, hold down the Alt key;
  • Select the most recent backup. Wait until the installation of the components is complete. It will take less than forty minutes.

Sensor stopped working after replacing display - solution

If you changed the iPhone screen and after a while the proximity sensor stopped working, this means that the position of its frame has been violated. As a natural result, the sensor is unable to perform its function. You can adjust the position of the element yourself. Disassemble the phone (use only iPhone-specific tools - picks, five-sided screwdriver, suction cup, Phillips screwdriver, spudger). Unfasten the back cover of the device, before disconnecting what remains to be done by our client mb cables.

Find the Proximity Sensor Holder:


Dismantle the sensor frame and reinstall it. Remember, the element must be located exactly in the frame of the case.

A correctly installed frame is shown in the figure:


Replacing the loop in the IPhone

Using the instructions below, you can replace an inoperative sensor yourself. Before buying a new loop, carefully examine its markings. The original product contains digital and symbolic codes, QR codes and company labels with corresponding symbols. Genuine IPhone flex cable is as follows.

Why isn't the proximity sensor working on iPhone 6? What to do when you need it urgently replacing the light sensor on the iPhone 6? DIY instruction and repair will it fit or do you need the help of experienced specialists of the Telemama service center?

Instruction: In the above problem, there may be several variants of breakdowns at the same time and, accordingly, different options for their elimination.

  1. The light sensor loop on the communicator in question is out of order. We will advise you to replace it with the original analogue.
  2. Light sensor harness is damaged. In such a situation, a professional repair of the named component is suitable.
  3. The printed circuit board provokes the incorrect behavior of the mobile phone. As a rule, the board deteriorates from bumps or falls, or getting the device wet. Before starting the repair, you will have to carry out computer diagnostics.

Outcome: The first option can be done without any problems at home on your own, but if you find the 2nd or 3rd options, then you can really deal with them only in the service center.

We offered you 2 options for solving the problem that arose - choose which one suits you best.

Repair at the Apple Telemama service center

Self repair

Our advantages

  1. We will always offer original, high quality spare parts.
  2. Price. We order all parts in bulk from the manufacturer, and then we sell them to you at reduced prices.
  3. Repair time. It takes 20 minutes or more to replace connectors, speakers, displays, etc. Another 20 minutes is taken by the diagnostics of the cell phone, if there are complex problems.
  4. 1 year warranty.

If your mobile iPhone 6 is out of order, then we will cope with the elimination of the malfunction in question as soon as possible. Drive up to us yourself to hand over the device to the masters, or use the help of a courier delivery service.

Diagnostics of devices in our SC Telemama is carried out free of charge. After that, we will agree on the cost of the work with the client and then we will begin the repair. Professional engineers install only original components of the highest quality for replacement. This is confirmed by the obligatory statement of the long-term guarantee.

After repairing your phone, you can personally come to the service for it, or the courier will deliver the iPhone 6 to you. Long-term warranty (1 year valid) is provided without fail. In the future, you and your friends will be served with a discount, for which you just need to name your order number.

We have many years of experience in repairing iPhone 6 communicators and selling spare parts for the said equipment. Also, our employees conduct consultations for self-repair of these devices at home.

The price list details the prices for the services of specialists and for parts for installation. You can only diagnose your iPhone 6 in the service, and personally connect the components purchased here at home.

Regular customers do not need discounts, because they are offered minimum prices for everything every day. Under the terms of our promotions, which we regularly hold, you repair your equipment at cost price with a one-year warranty.



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