Locked iPhone writes connect to itunes. IPhone is disabled, connect to iTunes: the meaning of the notification, and how to unlock the smartphone


As you already understood, today we will talk again. Like any other modern smartphone, each iPhone has a high degree of protection. For example, in the same iPhone, you can set a password to enter the system. Such a password can be either a set of numbers or a pattern. After entering the password multiple times, the device is locked. What to do in such a situation?

Very often in such a situation, the inscription "iPhone is disabled" may appear on the screen of your iPhone and a little below "repeat in 5 minutes". this problem can be solved using iTunes.

It is advisable that before that your iPhone was previously synchronized. You need to do an iPhone system recovery. To do this, first of all, connect your iPhone to your computer (with which you have previously synchronized). There are situations when to reset the password on the iPhone, it is enough to simply connect it to the computer.

If, after synchronization, a message about blocking also hangs on the screen of your device (iPhone is turned off, etc.), then you need to proceed as follows.

In the left pane of the iTunes program, look for your iPhone and right-click on it. Here you need to select the item " Synchronize". But we do not need to start the synchronization process, so as soon as this process begins, then we immediately stop it.

What happens after these actions? The password counter will be reset and you can try to enter the password again. You can also reset your password, but if you did not make a backup copy from your iPhone, you will lose all the information that is stored on it.

To reset your password, you need to repeat all the above steps until synchronization. In this case, you need to run the full synchronization process. After the end of synchronization, you must select the item " Restore iPhone".

After that, you may receive a message of a similar plan "Automatic check for iTunes and iPhone updates is disabled. Do you want iTunes to check for iPhone software updates?" You will need to enable automatic check for updates, and you can do this in the " The main"and in the settings of the iTunes program, select the item" Check for software updates automatically".

If you have such a message, then you need to click on the " Verify". Then another window will appear in which you need to select the item" Rebuild and update". As a result of all these actions, a system update should start on your iPhone, and in the end you will need to activate your iPhone. Here we select the item" Set up your iPhone like new". Immediately you will be prompted to set a new password or not set it at all. Any problem related to the iPhone can be solved. You just need to be patient and time consuming.

One of the main features of Apple gadgets is the increased requirements for the security of personal data. That is why access to the device itself, as well as to various services, for example, iCloud, AppStore is protected by a lock password and a personal account. If this combination is forgotten for some reason, then the owner of the gadget will have exactly 10 attempts to enter it correctly. Otherwise, the treacherous message "iPhone is disabled, connect to iTunes" will appear on the screen. How to act in such a situation and how to unlock your gadget, we will try to figure it out further.

Existing solutions to the problem

Despite the fact that forgetting a 4-digit combination is extremely difficult, in practice it is not at all uncommon. Moreover, a child can easily pick up a smartphone and replace the existing combination. Obviously, in such a situation, even in 10 attempts it is hardly possible to guess the password, unless you guess it.

To restore access to a locked gadget, you will have to reset the combination. This can be done as follows:

  • Try to reset the retry counter;
  • Use the iTunes service;
  • Use the iCloud cloud resource.

Separately, we will have to consider the situation when the message "iPhone is disabled, connect ..." appears on the gadget with the jailbreak procedure.

Reset counter

The first possible solution to the problem is the classic manual selection of the combination. This approach has at least three obstacles:

  • Firstly, any iPhone has a security system or a counter, which means that there will be only 10 attempts, and then the gadget will be disabled with a reference to iTunes.
  • Secondly, the selection of the correct combination by hand is from the field of probability theory. Using simple arithmetic calculations, you can determine that it may take up to 60 days or more to iterate through a 4-digit combination.
  • Thirdly, to carry out the procedure, you need another gadget, preferably a PC, which is authorized in iTunes and synchronized with the problem smartphone.

The option, of course, is dubious, but since it already exists, it is worth considering. The first step is to connect both gadgets via a USB cable and launch the application on your PC. When the program recognizes the smartphone, you need to start synchronization.

After that, the message "iPhone is disconnected, connect ..." should disappear. A regular reboot will not give such a result, and this must be taken into account.

Removing restrictions through iTunes

This method allows you not only to reset the attempt counter, but to completely reset the lock password. When the notification “iPhone is disabled, connect to iTunes” appears, the first step is to turn off the gadget and activate DFU (Device Firmware Update) mode. To do this, simultaneously press and hold the central button (Home) and the power button (Power) for about 10-20 seconds. After that, the "Power" button is released, but the central one will have to be held until the gadget is fully turned on.

In this mode, you need to connect your smartphone to a PC using the bundled data cable (USB). It will not work to unlock the gadget via a wireless connection and this must be taken into account. ITunes should recognize the device in recovery mode - a notification will appear on the screen asking for confirmation.

The use of cloud technologies

Any modern Apple gadget has the ability to activate the "Find ..." function and geolocation mode. If it is activated, and the smartphone itself is connected to the Internet when the message "iPhone is disabled ..." appears, then you can unlock it through the iCloud cloud resource, from any computer or phone.

On the official website of the service, in the appropriate tab, you will need to select the problem gadget. Recall that you can sync via iCloud several different products from Apple, which will be displayed in the list of devices.

Next, a map of the area will open with the location of the smartphone and a menu in the upper right corner of the screen. Here you should select the "Erase iPhone" icon, which activates the process of deleting all user data, including the set passwords.

At the same time, you need to remember that you can log into iCloud and confirm the data deletion procedure only with a password to your AppleID account. After rebooting, the request for the security combination will not follow, and all lost documents and programs can be restored through the cloud service (if, of course, a backup was created earlier).

Jailbreak and password reset

If the notification “iPhone is disabled, connect to iTunes” appears on the smartphone screen, and the gadget itself has been jailbroken before, then you can remove the lock only under certain conditions. Formally, this is only one condition - iOS version up to 4.0 and no higher. In this case, there will be no need to even restore the phone, since everything can be solved by one of two simple manipulations.

You got the messages “iPhone is disabled, try again in 5 minutes” or even “iPhone is disconnected. Connect to iTunes ”? If you enter the wrong passcode five times in a row, your iPhone will automatically turn off within 1 minute and an error message “iPhone is disabled” will appear on the screen. And if you enter the passcode by mistake 10 times, your iPhone will shut down completely and you have to restore it with iTunes.

How to unlock an iPhone with or without iTunes

If you're unfortunate enough to have your iPhone completely disabled, don't worry; Below we will share the three main ways to unlock a disabled iPhone X / 8 / 8Plus / 7 / 7Plus / 6s / 6 / 5s / 5 via iTunes or without iTunes.

Method 1. Via iTunes to remove the password

If you've ever synced your iPhone with iTunes, you can restore it. including passcode from iTunes. This will erase the data on the device and its password.

Step 1. Connect your device to the computer on which the synchronization was performed.

Step 2. Open iTunes. If you are prompted to enter your password, use a different computer that also synchronized your device.

Step 3. Wait while iTunes syncs your device and creates a backup. After syncing and backing up is complete, click Restore [device].

Step 4. Click "Recover from iTunes Copy". Then select your device in iTunes. Look at the creation date and size of each backup and choose the one that suits you best.


If you've never synched with iTunes or set up Find My iPhone in iCloud, you'll need to use Recovery Mode to restore your device. Connect your iOS device to your computer and open iTunes> force restart> select "Restore."


Method 2. Unlocking iPhone via Find iPhone

One of the most widely used methods to disable iPhone without fixing iTunes is Apple's Find My iPhone feature. If you remember your Apple ID and passcode and Find My iPhone is enabled on your device. It allows you to track the device, as well as perform some remote manipulations with it, including erasing all information from the device. In order to unlock an iPhone without a password, you must:

Sign in to your iCloud account from a web browser> in the list of all devices, select the iPhone or iPad whose password you want to reset> Click "Erase iPhone" or "Erase iPad".

Method 3. Password forgotten how to unlock iPhone via Tenorshare 4uKey tool

It is an iPhone unlocking tool that allows you to unlock your iPhone / iPad without a password. This is the most efficient and easy way to fix disabled iPhone without iTunes backup.

Download and install Tenorshare 4uKey on your PC / Mac before we get started.

Step 1. Launch Tenorshare 4uKey and connect iPhone / iPad to computer via USB cable.

Step 2. After 4uKey recognizes your device, you can press “Start” to remove the iPhone passcode.


Step 3. Before unlocking iPhone passcode, download the latest iOS firmware over the Internet.


Step 4. When the software is downloaded to your computer, you can click “Start Unlock” to start restoring iPhone without passcode.

Many users often face problems related to. Message "IPhone is disabled" appears in the event that, for example, a child repeatedly made an incorrect input or the user himself simply forgot the digital code after a long period of using another device - situations are different. But, there may be only a few solutions, let's consider the most relevant of them.

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“The iPhone (ifpad) is disabled. Connect to iTunes ": How to unlock your iPhone (iPad) after entering the lock screen password incorrectly multiple times

Naturally, the lock screen passcode, like any other security feature, limits the number of attempts to gain access to the device. Depending on the version of the iOS operating system installed on the iPhone, iPad or iPod Touch, after several attempts to enter the wrong code, the screen displays “ iPhone is disabled. Repeat in one minute», « iPhone is disabled. Repeat after 60 minutes», « iPhone is disabled. Connect to iTunes" etc. So, let's conditionally divide the solution to the problem into two methods - brute force and password reset.

How to unlock an iPhone or iPad by guessing the lock screen password

The main feature of this method is that when it is used, all information is saved on the device, which is especially useful in case of absence. There is also a significant drawback - from time to time you will have to reset the number of attempts in the program. iTunes so that the system does not block the device.

To do this is quite simple, you need to connect your smartphone or tablet to a computer with the program installed. iTunes(you can download it at the very bottom). The timeout specified on the iOS device will be reset automatically, however, it is important that this device have already connected to this computer before... Otherwise, iTunes will ask for permission to access the device.

When you click on the " Proceed», The system will wait for a response from a smartphone or tablet, which, for obvious reason, you cannot perform.

In other words, you can reset the counter on the iPhone or iPad screen only on a computer, with which this iOS device was previously synced.

When buying, we most often choose reliable devices, but in the process of using we often encounter all sorts of errors. Some are caused by software glitches, while others are caused by misuse. Usually, the screen displays: "iPhone is disconnected, connect to iTunes" - if the passcode was entered incorrectly several times, which removes the screen lock.

How to set a password on an iPhone

For security, almost all mobile devices are equipped with the ability to protect personal information from the hands of others, including gadgets on iOS. In the settings of the device, in order to make it possible to set protection, the "Password protection" tab is provided. There you can set any protection configuration, for example, set the time period after which the device is blocked. An interesting feature is the ability of the device to self-destruct all data if the password is entered incorrectly 10 times. However, it is not recommended to use this function for those who have a lot of necessary information in the device. This menu item appeared on the iPhone 5, iOS 7.1 of the operating system, which appeared in March 2014.

What happens when the password is entered incorrectly. "IPhone is disabled, try again in an hour"

In order to correctly determine the algorithm of actions, it is necessary to look in practice what will happen if the password is entered incorrectly. The data below is for an iPhone 5 with iOS 7.1.

  • After 6 incorrect entries, the device displays a message that it is necessary to try the entry in a minute.
  • After 9 wrong code entries, the device will be temporarily blocked for 1 hour. The message will look like this: "iPhone is disabled, please try again in an hour."

The limit of attempts is set on almost all devices, it can be different. The number of attempts depends on the model and type of device. As soon as the limit is finally exhausted, you will see the following inscription on the screen: "iPhone is disconnected, connect to iTunes". Many novice users worry that it will be difficult or impossible to restore the device to work.

How can I reset the password entry counter

If you have not made backups of your data in advance, then in order to save the information, you need to select a password manually. It is possible to bypass the set limit by resetting password entry attempts. So, the device writes: "Connect to iTunes", and full formatting and resetting to factory settings is impossible due to the fact that unique or important information is stored in the memory. Most often, users do not want to lose data from a tablet on which a message appeared: "iPad is disabled, connect to iTunes." In this case, you need to connect the device to your desktop computer and reset the password entry counter.

How to install iTunes

In order to download the software installer for working with the device through a personal computer, you need to go to the official website of the Apple manufacturer. There you can download the latest version of the software, in which all bugs are fixed and the newest services are added. You can install this program on both Mac and Windows, and it is distributed completely free of charge. To start downloading, you must click on the "Download" button. At the end, if you do not want to listen to music through iTunes by default, then you must remove the marker from the corresponding item before finishing work with the installer.

ITunes sync issues

The need to restore access to the device may arise at any time outside the home, far from the computer with which the gadget has already been synchronized. The rollback of the password input counter, as mentioned above, occurs using iTunes. Usually this method is accessed after the message “iPhone is disconnected, connect to iTunes” appears. If at the moment access to your PC is not possible, then you can try to establish a connection with another. When you connect to a copy of iTunes with which the gadget was not previously synced, you will see a notification asking you to allow the computer to access the information stored in the device's memory. After you allow access, the program will try to synchronize, but for its successful completion, you need to respond on the smartphone or tablet itself. In the event that there is a message on the screen that the iPhone is disabled, it is impossible to make a response from it. Since this is impossible in your case, it is possible to quickly restore access to the device only when the device is detected in the program or by performing a complete reset (in this case, the information will be lost).

How to reset the password counter if the device is detected

To begin with, as in the first described case, you need to connect the device to your desktop PC and run iTunes on it. Use the supplied cable to connect. In some cases, the inscription "iPhone is disconnected, connect to iTunes" may disappear immediately after authorizing the device in the program; in this case, no other manipulations are required. If this does not happen, then you need to continue working. To interact with the program more conveniently, you must turn on the left one. After the connection is established, an image of the phone will appear on this panel, as well as basic information about it. Right-click on the picture symbolizing the device, and select "Synchronize" from the context menu. The top panel will notify you about the start of the synchronization process, a bar and a message about the start of the process will appear on it. However, there is no need to wait until the end, and the synchronization must be canceled by clicking on the cross. Usually, after this procedure, it is possible to restart the password guessing. You can do the same with the tablet if a message appears on it: "iPad is disabled, connect to iTunes."

How many times can the counter be reset

You can carry out the procedure any number of times. Users have verified that the reset occurs whenever the gadget interacts with iTunes. After the number of attempts has expired, you can reconnect the device to the computer and reset the counter. By the fact that "iPhone" asks to connect to iTunes, the manufacturer prompts us to solve the problem of a forgotten password. If you even vaguely remember what the password was, or hope to quickly remember it, then this method will suit you. However, if it was not possible to remember the password after a long time, it is necessary to resort to a complete reset of the device. If you have it, after the reset, you can restore the information.

Data backup

There are two ways to create a copy of information from any gadget:

  • Through an app on the iCloud device itself.
  • Using iTunes.

For the first method, you will need to register an Apple ID account, the information will be stored on a "cloud" server. It is possible to synchronize the device with it only with the help of authorization in the application. In order to store a copy of your information in iTunes, you need to sync your device with it. The developers recommend that the owners do this procedure periodically so that the information in the computer is up-to-date. If the iPhone is disabled and needs to be restored, the data will not be permanently lost.

Putting the device into DFU mode

Update Mode - device debugging mode, in it it is possible to restore the factory settings of the device. When switching to this mode, it is possible to install the operating system of the device from scratch. In the instructions for restoring the device, if the iPhone asks to connect to iTunes, this mode is often mentioned.

To go into recovery mode, you need to do the following manipulations:

  • Connect your device to your PC and launch iTunes.
  • Press the power button and hold it in this position for a few seconds.
  • Then, while continuing to hold the power button, press Home and hold them together for a while.
  • After about 10 seconds, release the power button and keep holding Home for a while.

If all the manipulations are done correctly, then the iTunes program will display a message stating that the device is found in DFU or recovery mode.

How to restore access to a device using recovery