Where the track is specified on the check number. Tracking Parcel of Russian Post

To track the parcel, you need to make a few simple steps.
1. Go to the main page
2. Enter the track code in the field, with the title "Track Mailing"
3. Press the "Track parcel" button to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Learn the result, and especially the last status.
6. The predicted delivery period is displayed in the track code..

Try it is not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under tracking status.

If there are difficulties with status statuses in English, click on the link with the text "Translate to Russian", which is located under the status of tracking.

Carefully read the "Track Code Information" block, there you will find the estimated delivery time and other useful information.

If when tracking, the block is displayed in the red frame, with the title "Please note!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of answers to all your questions.

If in the block "Note!" It is written that the track code is not tracked in the destination country, in this case the tracking parcel becomes impossible after the parcel goes into the country of destination / after arriving at Moscow Distribution Center / Item Arrived At Pulkovo / arrived in Pulkovo / left Luxembourg / left Helsinki / Sending to the Russian Federation or after a long pause in 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. At all in any way \u003d)
In this case, you need to wait for the notice from your post office.

To calculate delivery time in Russia (for example, after exports, from Moscow to your city), use the Calculator of the Delivery Timelines "

If the seller promised that the parcel arrives in two weeks, and the parcel goes more than two weeks, this is normal, sellers are interested in sales, therefore misleading.

If there was less than 7-14 days from the date of receipt of the track code, and the parcel is not tracked, or the seller claims that I sent a parcel, and the status of the "The Item Pre-Advised" / "Received Electronic Notification" received several days, this is normal, More details you can read by clicking on the link :.

If the status of the postal shipment does not change 7 - 20 days, it is not necessary to worry, this is a normal phenomenon for international mail.

If your past orders come for 2-3 weeks, and the new package goes more than a month, this is normal, because Parcels go to different routes, in different ways, can wait for shipment by air 1 day, and maybe a week.

If the parcel came out of the sorting center, customs, intermediate and new statuses, not within 7 - 20 days, do not worry, the parcel is not a courier who is lucky to make a parcel from one city home. In order for a new status, the parcel must come, unload, scan, etc. In the next sorting point or post office, and this requires much more time than just get from one city to other.

If you do not understand the meaning of such statuses as reception / export / import / arrived at the place of delivery, etc., you can see the decoding of the basic statuses of international postal shipments:

If 5 days before the end of the protection period, the parcel will not be delivered to your post office, you have the right to open a dispute.

If on the basis of the above, you did not understand anything, read this instruction yet, and again, to full enlightenment;)

Publication date: 01/19/2018

Any recorded postal departure, be it a parcel, parcel or registered letter, has an individual track number. Using the track number, the sender or recipient, or any other person knowing this code, can track the movement of the parcel or registered letters from the reception until the final addressee is obtained. But how to know the track number of the parcel sent by mail?

So, after registration of the parcel in the Russian Post Office, the shipment is assigned a unique track number. The track code is indicated in the receipt check, which is mandatory, the mail operator issues the sender.

The number of interest to us consists of 14 digits. At the same time, sometimes the last digit is indicated through the gap - it must also be considered.

The track number in the check can be specified after the words: " PPO number ....», « Mail ID number" etc. But in any case, find the combination of 14 digits you need will be easy.

If you are a recipient of sending or registered letters, then for tracking, find out the track number from the sender. Online shopping and private sellers are very often providing a tracking number for themselves, without an additional request from the buyer.

How to find out the track number of the parcel if I lost the check

It happens that the check was lost or someone thrown out of households. After all, few people keep checks out of the store, but what is the mail check better?

A check receipt that is issued in the mail should be maintained not only in order to find the track number at the right time to find the track number, but in case of a loss of the parcel - the check will be needed to write an application for wanted list.

So how to find out the track number of the parcel if the check was lost? The only option in this case is to apply to the Russian Post Office, from where you did send, and ask for a track number based on your last name and the date of sending the parcel. If you do not remember the date, then you can find the data by last name. The smaller the time passes from the moment the parcel is sent, the greater the chance that the data you need will be found.

At the same time, as they write on the forums, the mail operator's duties are not included in the search for sending data if he was lost a check. That is, in this case, it is necessary to hope only for the responsiveness of the mail employee. True, in some regions there is a paid additional service in the post office to restore the lost check.

To track the parcel, you need to make a few simple steps.
1. Go to the main page
2. Enter the track code in the field, with the title "Track Mailing"
3. Press the "Track parcel" button to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Learn the result, and especially the last status.
6. The predicted delivery period is displayed in the track code..

Try it is not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under tracking status.

If there are difficulties with status statuses in English, click on the link with the text "Translate to Russian", which is located under the status of tracking.

Carefully read the "Track Code Information" block, there you will find the estimated delivery time and other useful information.

If when tracking, the block is displayed in the red frame, with the title "Please note!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of answers to all your questions.

If in the block "Note!" It is written that the track code is not tracked in the destination country, in this case the tracking parcel becomes impossible after the parcel goes into the country of destination / after arriving at Moscow Distribution Center / Item Arrived At Pulkovo / arrived in Pulkovo / left Luxembourg / left Helsinki / Sending to the Russian Federation or after a long pause in 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. At all in any way \u003d)
In this case, you need to wait for the notice from your post office.

To calculate delivery time in Russia (for example, after exports, from Moscow to your city), use the Calculator of the Delivery Timelines "

If the seller promised that the parcel arrives in two weeks, and the parcel goes more than two weeks, this is normal, sellers are interested in sales, therefore misleading.

If there was less than 7-14 days from the date of receipt of the track code, and the parcel is not tracked, or the seller claims that I sent a parcel, and the status of the "The Item Pre-Advised" / "Received Electronic Notification" received several days, this is normal, More details you can read by clicking on the link :.

If the status of the postal shipment does not change 7 - 20 days, it is not necessary to worry, this is a normal phenomenon for international mail.

If your past orders come for 2-3 weeks, and the new package goes more than a month, this is normal, because Parcels go to different routes, in different ways, can wait for shipment by air 1 day, and maybe a week.

If the parcel came out of the sorting center, customs, intermediate and new statuses, not within 7 - 20 days, do not worry, the parcel is not a courier who is lucky to make a parcel from one city home. In order for a new status, the parcel must come, unload, scan, etc. In the next sorting point or post office, and this requires much more time than just get from one city to other.

If you do not understand the meaning of such statuses as reception / export / import / arrived at the place of delivery, etc., you can see the decoding of the basic statuses of international postal shipments:

If 5 days before the end of the protection period, the parcel will not be delivered to your post office, you have the right to open a dispute.

If on the basis of the above, you did not understand anything, read this instruction yet, and again, to full enlightenment;)

In this section, you will find a modern and convenient service for rapid and accurate tracking of parcels and postal shipments delivered by the Postal Operator of Russia FSUE "Mail of Russia". The enterprise "Post of Russia" from 87 branches in which more than 350,000 employees work. "Mail of Russia" is a large enterprise that is constantly improving and has a wide range of postal and financial services to the population. The main direction of its work is the reception, sending, transportation and delivery of parcels and postal shipments in the Russian Federation, as well as abroad.

With this service, in just a couple of minutes you can track the exact location of the parcel or postal shipment delivered by "Russian Post".

How to track down the parcel number?

Trackping the carriage and delivery of the Parcel "Russian Post" is quite simple: To do this, you need to enter a barcode identifier in the "# tracking number" window. It may contain 13 or 14 characters, among which letters and numbers. Find this identifier or alphanumeric mail number can be on your settlement document or receipt. When Introduction, pay attention to the fact that capital latin letters should be used. After its administration, click on the "Track" button or the Enter key.

What are the numbers to track?

In order to track the parcel number, you need to know a unique track number. Such a number is assigned to each package in accordance with the standard S10 of the World Postal Union. It may contain 14 digits if the carriage is carried out within Russia, or contain a combination of 13 alphanumeric characters when international dispatch occurs. With international shipping, the track number consists of 13 characters. The first are the letters of the Latin alphabet, meaning the marking of departure. Tracking is subject to only numbers beginning with the letters R, C, E, V, L. The second symbol will be any letter of the Latin alphabet, which ensures the uniqueness of the number. The following nine characters are numbers. The last two characters are the Latin letters denoting the country code in S10 format, for example, for Russia these are the letters of RU.

Examples of track tracks:

  • SE098765432EN - for international shipment.
  • 13243564758695 - For departure within the Russian Federation.

What statuses may be

When tracking parcels and postal shipments delivered by "Russian Post" may be the following status options:

    Reception. - This status means that the postal shipment entered the overseas post office, where he was assigned the specified track number.

    Arrival in MMPO. - This status means that the postal departure arrived at the place of international postal exchange for customs clearance and preparation for sending from the sender's country (export).

    Export. - This means that the departure is transferred to the carrier for delivery to the territory of the Russian Federation. Between statuses, exports and imports to track postal post "Mail of Russia" is impossible.

    Import. - This status means that the postal departure arrived in the sorting point of "Mail of Russia", and was also registered in Russia. Postal departments come to Russia through international exchange sites (MMO), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

    Transferred customs. - This status means that postal departure was transferred to the Federal Customs Service. There all packages and departures pass x-ray control.

    Customs clearance completed. - Such status means that the postal shipment has successfully passed a customs check and returned to Russian Post.

    Detained customs. - This means that postal departure was detained by customs. The reason may be in exceeding the monthly logination limit of a one postal address (1000 euro or 31 kg). If there is a given excess, the goods are subject to a custom duty in the amount of 30% of the cost of goods, but not less than 4 euros per 1 kg.

    Leaving MMPO. - Similar status means that the parcel left MMPO and goes to the sorting center. From that moment on, there are regulated delivery times in Russia. Delivery time depend on the type of departure and fluctuate from 7-11 days for the parcels hit the territory of Russia by airmail, 8-20 days for parcels received by land transport.

    Arrived at the sorting center. - In this center, the parcel is distributed from the main routes of Russia, sealed, packaged and sent to the destination.

    Leave the sorting center. - This means that the parcel was sorting and left the sorting center.

    Arrived at the sorting center. - This status means that the parcel arrived in the next regional sorting center.

    Left the sorting center. - The parcel left the regional sorting center.

    Came to the place of delivery. - This status means that the parcel entered the post office of the recipient. According to the rules of "Russian Post" on the same day, the notice is discharged that the parcel is in the post office. No later than the next day, the postman should deliver a notice to the recipient.

    Delivery to the addressee. - This is a final status that means that the postal is awarded to the addressee under the signature.

How to get a parcel or post office?

In order to get a parcel or postal sending you need to be in the appointment of the "Post of Russia" specified in the appointment and make a document certifying your identity. This may be a passport of a citizen of the Russian Federation, a passport, a military ID, a certificate of liberation or other identity card, temporarily replacing the passport.

To find out where your parcel or letter is located, enter the track number on the site. You can also use the mobile application, and you will receive notifications about moving your parcels.

Where to find a track number

Track-number tracking you get when sending parcel, custom letters, custom package or custom postcard - it is indicated on the check.

Track-number of shipments in Russia consists of 14 digits. It is introduced without gaps and brackets.

Example: 35005145009747

If the parcel, the letter or parcel sent you - the tracking number you need to learn from the sender (online stores usually indicate it on the order page). When placing orders, as possible, ask the seller to execute the registered departure.

Tracking international shipments

The track number of international shipments consists of 13 characters, it uses Latin capital letters and numbers. It is also injected without gaps and brackets. Example: CA123456789RU

According to the World Postal Union Technical Standard, only international registered postal departures can be tracked, the track numbers of which begin with the letters R, C, E, V and L.

Simple departure from abroad cannot be traced in Russia - it is not registered in the mail information system.

Russian Post Tracking Service takes most international track numbers. If the service does not accept your number - try tracking the country's post office.

International departures can go through transit points (for example, a parcel from New York can go through Berlin, which is displayed in the tracking system).

Problems when tracking tracker

If you have no information on your track number, it may have passed too little time from the date of sending, and the information will soon appear. Try to try again later. In order to receive up-to-date information on your package, register on the Russian Post website and subscribe to notifications on your track number.

If you do not have the track number, track the parcel or the letter will not work. The address and surname of the recipient are not suitable for this. In this case, try contacting your post office: it is possible that the parcel or letter has already been delivered.

If a lot of time passed, and the parcel, parcel or the letter did not profit, you need to apply for the search.

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