Cancel or turn off the automatic extension of Microsoft subscription. Cancel or shutdown of automatic extension of Microsoft subscriptions What to do if the subscription is ended with the Word

Just yesterday there was news that. This article is devoted to those who have already issued or going to issue a subscription.

So, after making a subscription, a letter comes to us at the end of which, that many usually skip and remove the letter, there is such a product information:

Office 365 Personal -

Thank you for buying a 12-month subscription to Office 365 personal.
Now from the account of your credit card will be written off money. If you do not cancel the extension before the renewal date, at the end of the date the subscription will be automatically extended, and the amount will be written off from your account in the amount of the price at that time (the price may change).
You can manage your subscription on Office.com/Myaccount page

To begin with, to cancel the subscription, we pass on the Office.com/MyacCount link, we pass by authorization, then select "Account Management".

Then at the top of the page, you will see the inscription that you will lose access to the Office 365 package and everything else, which entered this package, looks scary, but after clicking on "continue cancellation" we will see more detailed text.

As you can see, everything is not so scary, as it seemed on the previous page. Here, we are explained that we will lose access to the subscription only after the subscription is not automatically extended. Boldly click "Confirm the cancellation".

That's all, now your free subscription has become completely free without any tails of the type of automatic extension (who acquired a paid subscription by planning to use it only a year, just pay attention to whether you have a car extension).

- \u003d bonus \u003d -

We click on the automatic extension (if necessary, enter data for authorization) and see the following:

If you want to receive an additional month subscription (why not?) That click on the "enable automatic update" (nothing terrible, after we get our extra month, we will turn it off again)

As it should be expected, instead of April 20, 2017, the subscription will already be valid until May 20, 2017. Now turn off the automatic extension as described above.

That's all \u003d)

  • You can cancel subscription And get a refund within 30 days from the date of purchase.
    • Go to the Services and Subscriptions website. You can see the input request.
    • Find a subscription and select Payment and billingCancel. If you do not see subscriptions, make sure you entered the correct Microsoft account for this subscription.
    • Choose Confirm cancellation. In folder Incoming Find a letter confirming.
  • If you do not see the cancellation option and passed less than 30 days from the date of the subscription, try the following solutions:
    • Check if there are no debt to another Microsoft subscription. If yes, you must pay the balance before you can cancel the subscription.
    • Make sure your subscription is prepayed. It will end with the date of expiration and do not need to do anything. Pre-paid subscriptions cannot be canceled, and for them cannot be disabled regular billing.
  • If you try to cancel the subscription, but it passed more than 30 days from the date of purchase, the fee for the entire subscription period is charged. Disable the automatic update so that the fee is not written off after the expiration of the subscription.

Disable automatic subscription extension

Follow these instructions for all Microsoft subscriptions, including Xbox and Office.

  • If you want to stop a subscription, and more than 30 days have passed since the purchase, turn off the automatic update so that the fee is not written off after the expiration of the subscription. You can use a subscription until it stops. You will find the date of the expiration date in the email message that was sent at the time of purchase of the subscription.
  • Disable automatic update:
    • Go to the Services and Subscriptions website. You can see the input request.
    • Find a subscription and select Payment Management Accounts and billsChangeDisable regular billing. If you do not see subscriptions, make sure that the correct Microsoft account for this subscription is entered.
    • Click Confirm cancellation. In the "Inbox" folder of your mailbox, find a letter with confirmation.
  • If the automatic update function does not turn off, follow these steps:
    • Check if there is no Microsoft debt on this or other subscription. If so, you must pay the balance before you can disable automatic extension.
    • Make sure your subscription is prepayed. It will end with the date of expiration and do not need to do anything.
  • If, after disabling the automatic extension, the subscription is charged for the next month, the shutdown could occur after the expiration date.

Subscription 365. or office subscription It is the possibility of acquiring Microsoft product over a month or one-year payment for use.

Most people have a question why pay every month or for the year when you can buy a boxed product and use it forever.

Benefits of subscription 365.

The answer is obvious subscribe to Office 365 The house offers a wide range of Microsoft products for everyday work (Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access), in addition to this, there are also important bonuses in the form of 1 TB of disk space in the ONEDRIVE cloud storage, 60 minutes of long-distance calls every month, The ability to simultaneously edit documents by several users and the right to use on mobile devices.

Office 365 for the home allows you to install on five Windows or Mac OS computers, five tablets and five smartphones, but you do not need to forget that you can use only 5 accounts / users.

How to get a trial version of Office 365 subscription for home

We turn to the authorization process on the official Microsoft website. To enter your account, you need to specify (email, phone number or Skype username). After authorization, the system will ask you to choose a monthly or annual subscription, then the mandatory parameter for filling will be the form of payment, the Visa card was indicated (by the way, Microsoft reserved 30 rubles from the card, but I think that it will return after the end of the trial period, and the money came back on Map 20 days later).

The Microsoft client application is downloaded, which is opening with a double left mouse.

A familiar window appears to perform preparation for installing components.

And as it turned out to be installed Office 2016, which is quite obvious.

After some time, the installation will be completed and you can open, for example, Word 2016, go to the "account" and see that the product is distributed via the Microsoft Office 365 subscription.

And at the end, it can be noted that with an active subscription 365 you have the opportunity to receive the latest packages. You will have the right to free transition from Office 2013 to Office 2016 and so on.

november 2016.

Existing payment options Microsoft Office 365:

I. Direct model.

Office 365 subscription payment is made by the client in rubles directly to Microsoft, namely in Microsoft Ireland Operations Limited.

Payment is possible in one of the following ways:

  • Payment by credit card. At the time of making a subscription from a credit card, a sum of 30 rubles is written off, which is subsequently returned to the card account. For several days, a credit card checks. If the check has been successful, the amount corresponding to the cost of the subscription is written off from the card account (approximately within 10 days after the date of the invoice). Checking the card occurs every time the next payment period occurs. If the card checking has not passed, the client - the Customer Payment Administrator - will receive a corresponding notification indicating the identified problems with the credit card and request to provide another card or adjust the amount on the map for making a payment. Microsoft will check the map within a month. All this time, the client will be able to use the subscription. If, at the end of the monthly period, payment is not made, the subscription will be translated into limited functionality mode. In this case, the client will still have to pay Microsoft a month of using a subscription, which is not paid.
  • Payment with money transfer. This method is possible with a sum of one-time payment equal to or exceeding $ 250 US dollars (or 8250 rubles). For example, this is a payment of 25 or more subscriptions of the E1 plan with monthly payment or, for example, payment of 6 subscriptions to Exchange Online with a one-time payment of the annual subscription. At the time of activation of the subscription, the client must indicate that he wants to pay for this in this way. When paying money transfer, the payment is made in favor of a foreign legal entity (MIOL) through a local agent with a settlement account in the Moscow bank. The client must pay the score within a month from the moment of the subscription activation. During all this time, the client is given a subscription. If after a month payment is not made, the subscription will be translated into limited functionality. In this case, the client will still have to pay Microsoft a month of using a subscription for which payment is not made. "
    Microsoft online payment recommendations from IAMCP

II. Box versions (FPP).

Microsoft Office 365 are available in the current Microsoft Price List.

Choose the necessary SKU products and place an order according to the standard Microsoft Product Order Scheme (if you have any questions, please contact [Email Protected]).

Features FPP Deliveries:

  • The term of the subscription is for a year. The annual validity of the subscription is counting from the moment of activation of the key.
  • Payment immediately for the year for each user. No automatic extension.
  • The term of the subscription is for a year. The annual validity of the subscription is counting from the moment of activation of the key.

  • Each user requires a separate key.
  • Product keys can be used for additional jobs and extensions.
  • Activated subscription cannot be canceled.
  • The maximum number of users in one subscription (one tenant) - 25.
    Target audience - up to 10 users.

III. Corporate licenses (OLP / OV / OVS).

Microsoft Office 365 are available in the current Microsoft Price List. Choose the necessary SKU products and place an order according to the standard Microsoft Product Order Scheme (if you have any questions, please contact [Email Protected]).

Features of delivery of blank licenses:

  • The term of the subscription is for a year. Payment immediately for 12 months. In OV / OVS price sheets, the cost of a subscription is displayed for the month, but you need to pay immediately for the year.
  • The annual validity of the subscription is counting from the moment of activation of the keys.
  • None of the programs provide automatic extension.
  • The minimum order Open License is 1 license. Order even one license initiates the Open License agreement.
  • You cannot conclude a new OV or OVS contract only on Office 365. You can add to existing contracts as an Additional Product.
  • Maximum number of users in one Office 365 - 300. Target audience - up to 250.
  • Keys purchased in the set (5, 25, 50) are activated at the same time; You can not buy a set and part "buster" for subsequent activation.
  • No discount for the order volume.
  • Buying additional licenses and extending the subscription in Open License is made at a price at the time of purchase / extension. In OV / OVS, the price of the purchased SKU is fixed for the validity of OV / OVS (even in the case of lower prices).
  • Licenses for which keys are missing can be returned according to the standard Open license rules. If the keys are activated, the return of licenses is not possible.
  • Office 365 must be placed by a separate order.

IV. Electronic keys (ESD).

On our site news about the possibility to connect a cloud storage from Microsoft with a 1 TB volume when subscribing to Office 365, probably would not be abandoned from such a "gift". And this article is just for them. It describes how to do everything right and do not spend a penny. 😎

Immediately, let's say that you need to carefully read letters that send Microsoft to an email box. After subscribing to Office 365, which Microsoft presented you, just comes such an email. It says that if the user does not cancel the automatic extension of the subscription, upon the occurrence of this period from the bank account, the corresponding amount for the use of the service will be spiked. Therefore, the first thing you need to do is remove car repression.

  1. Go to Office.com/MyacCount, log in and click on the "Account Management" item.
  2. Select an office application in the available list and click "Disable Auto Extension".

  3. Despite the frightening warning recordings of Microsoft, confirm the actions, since the cancellation of the subscription will entail the loss of access to the service only after it is not extended (and it will happen only in a year when you decide whether it needs you at all 😉).

  4. After confirming actions, the subscription has become really free and you can not be afraid that unexpectedly from a bank card spikes a round sum.

  5. A pleasant surprise awaits those who will re-enter the Office.com/Myaccount account management site after the actions described above. Before the user, a message will appear:
  6. Click "Enable Automatic Extension" and read the pop-up message:

  7. Confirm the actions by clicking "Enable Auto Extension". This will extend the life of the free version of Office 365 not yet one month.

P.S. Do not forget after receiving an additional free subscription for one month, turn off its automatic extension upon completion of the trial period.

Excel for Office 365 Word for Office 365 Outlook for Office 365 PowerPoint for Office 365 Publisher for Office 365 Access for Office 365 Visio Plan 2 Visio Professional 2019. Visio Standard 2019. Visio Professional 2016. Visio Standard 2016. Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 OneNote 2016 Publisher 2019 Access 2019 Project Professional 2019. Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Publisher 2016 Access 2016 Project Professional 2016. Office for business Office 365 for administrators Office 365 for home Office 365 for Small Business Office 365 for small businesses - for administrators Office.com Project for Office 365 Less

If when you start Word, Excel or other Office application, a notification appears that you need to buy, extend or re-activate a subscription to Office 365; You will need to take steps to continue using Office.

How to get rid of notifications

Select an error message to view instructions

"Extend subscription" or "Subscription expired"

Exterior notice

The reasons

The term of your subscription on Office 365 is approaching or expired. To continue to use Office, you must extend the subscription to Office 365.

To extend the Office 365 subscription, do one of the following:

    Extend subscriptionClick the button Buy And follow the instructions.

    If the yellow warning strip is displayed Subscription expiredClick the button Activate repeated and select BuyTo update a subscription to Office via the Internet. If you have purchased a new one who has not previously used the Office 365 product key, select Enter key.

"Product Notice<Приложение> It was not activated. To continue using<приложение> Without interruptions, activate it no later than the next date:<дата окончания срока действия>"

Exterior notice

So, proceed

The reasons

Activation Office.

"Product notification Most features<приложение> were disabled because the product has not yet been activated "

Exterior notice

At the top of the application window, a yellow or red string with such a message can be displayed. The screen can also be displayed. So, proceed With appropriate commands for trial, purchasing and activating Office using the product key.

The reasons

If Office was pre-installed on a new device, it is necessary to place a trial subscription to Office 365 for home or buy Office.

How to get rid of notification and continue working with Office 365

For an Office Activation Help on a new device, see the Office Activation article.

"Product is deactivated"

Exterior notice

At the top of the application window, a yellow string with a warning can be displayed:


The reasons

Installing Office on a computer was interrupted or disabled using the instruction from the Office 365 installation. This is usually done to log in to another Office device (Office 365 for home) or completing the Office installation (Office 365 for business).

How to get rid of notification and continue working with Office 365

Choose To come in And enter your Office 365 account. This activates Office. If the time limit is reached for the input (Office 365 for the home) or in the absence of available Office settings (Office 365 for business), you can exit or deactivate another Office setting using the actions in the Office 365 installation defact.

"Failed to check the subscription"

Exterior notice

At the top of the application window, a yellow string with a warning can be displayed:

In addition, a dialog box may appear that looks like this:


The reasons

To work with Office does not require a permanent Internet connection, however, it is necessary to periodically connect to the network so that Office applications can make sure that your subscription is still active. If the status of your subscription fails for a long time (usually about 30 days), a message appears Fails to check the subscription And Office goes into limited functionality mode.

How to get rid of notification

Restore the Internet connection and click Repeat.

"Account notification or update required. Office 365 subscription has unfinished changes"

Exterior notice

At the top of the application window, a yellow string can be displayed with one of the following messages:

"Account notification. In the Office 365 subscription there are unfinished changes. To continue using programs without a break in the work, complete the subscription design."

"Update is required. In the Office 365 subscription there are unfinished changes. To continue working with applications, apply this change."

The reasons

After moving your organization to another Office 365 plan for business, you may need to install the version of Office, which is part of the new plan. If you are using Office 2016, you can simply update Office. If Office 2013 is used, you will need to delete and re-install Office.

How to get rid of notification

For instructions on reinstalling or updating Office, see the article after switching Office 365 plans in Office, "Account Notification" appears.

"Account notification. There was a problem with your subscription on Office 365, to eliminate which your help is needed."

Exterior notice

At the top of the application window, a yellow string can be displayed with the following post:

"Account notification. There was a problem with your subscription on Office 365, to eliminate which your help is needed."

The reasons

This message is often caused by issues with payment of subscriptions on Office 365. For example, your payment could be rejected due to an overdue or canceled credit card, and the subscription could be overdue or suspended.

What if notifications continue to appear and after extending or buying a subscription to Office 365

You may need to enter the product key if you purchased a box version of a set or a code card in the store. The acquired subscription will not be activated until you enter the product key specified on the box or card, or do not follow the link in the email. For information on using the product key to extend the subscription to Office 365, see the article extension to Office 365 for the home.

Check the subscription status on the Internet before contacting the support service. To find out if your subscription has been extended, check it out. If the end date is incorrect, contact Microsoft Support.

Have additional questions? Contact support.

For Office 365 for home, Office 365 Personal or Office 365 for students, contact your support.

If you are using Office 365 at work or in an educational institution, contact your Office 365 or IT administrator.

Tip: In the meantime, you can use free Office Online applications in a web browser. The free version is available on Office.com.