At any point of VivaCell-MTS 3G coverage.

CONNECTION QUESTIONS

ABOUT MOBILE BROADBAND INTERNET

How fast is mobile broadband internet speed?

The speed depends on the coverage of the broadband network (3G or 3.5G). Even if you are in a 3G coverage area, the internet speed may change depending on the conditions. mobile broadband is a wireless service (for example, nearby electrical interference can interfere with the signal). Usually, the maximum speed is indicated in the description of your tariff plan, which means that the speed that will be available in your region may be lower.

Also, it is worth noting that even with a 3G signal, using the phone as a modem instead of a special USB modem can reduce the maximum data transfer speed, especially if you connect the phone to a computer using Bluetooth.

Is your mobile broadband internet speed sufficient for online gaming?

Mobile broadband internet can be used for online games, but the quality of the game will greatly depend on the quality of the signal you receive. Mobile broadband generally has a higher latency rate than fixed broadband, which can play a role if you are playing a responsive online game. To ensure proper gaming, the time it takes for data from your computer to reach the game server and back (also known as "ping" or response time) should be between 100 and 500 milliseconds. Under good conditions, mobile broadband internet signal latency can be negligible - up to 50 milliseconds - even for high-speed shooting games, but with a weak signal it can be over 500 milliseconds when only strategy games can be played like "World of Warcraft".

The MTS operator has released a new mobile application for self-service of its subscribers called "My MTS". The old one - "MTS Service" is still alive and available for installation, but its service will be discontinued from January 18, 2016.

"My MTS":

Let me remind you that this program is available for various mobile devices - based on Android, iOS and Windows Phone. With it, you can:

• Manage your account and tariff plan
• See the balance and consumption of packages (minutes, SMS, traffic)
• Order detailing
• Activate and deactivate services and options
• Manage content (subscriptions)
• Use the "MTS Bonus" program
• Use the "Mobile ticket" service (if you have NFC and an appropriate SIM card)
• Pay the bill
• And something else.

The app is, of course, free. On my own behalf, I recommend it to all MTS subscribers - it is really very convenient and clear. The need to strain the call center with calls will decrease significantly. A kind of Personal Account (Internet Assistant) right in your mobile. It's a pity that for a number of functions, the application transfers us to the operator's website in the device's browser, and does not execute them in its own interface.

Actually, the main advantage of the My MTS application is viewing the consumption of minutes, SMS-messages and Internet traffic. Their statistics are visible immediately after opening it. To update the data - just swipe down from the top (like in a mobile browser).

I rarely used the rest of the functions in it (earlier in the MTS Service). Except that you can pay your account by card without getting up from the couch. However, everyone has their own needs and concepts of convenience. The full list of program features can be seen from the screenshot:

Accordingly, with its help, you can change the tariff and connect the service you need, and familiarize yourself with the costs.

However, not all functionality in "My MTS" is still complete. For example, not all rewards are available in the "Bonuses" section. For example, I did not find the option "Zero without borders_bonus" here. However, it is still present in the stationary web-interface of MTS Bonus. Keep in mind.

"My MTS" vs. MTS Service: differences

Actually, the only significant difference I noticed between the old and the new application is entering the security code (PIN - 3 attempts) when starting My MTS. Otherwise, everything is the same as in MTS Service. Minimal design differences (see the first 2 screenshots above and find 10 differences).

True, after installing My MTS, unlike MTS Service, I was only able to log in to it yesterday on the 4th attempt: “The service is temporarily unavailable. Please try to log in later. " In the spirit of MTS.

The question is: why was it then necessary to produce a new application, instead of a banal update of the old one? The ways of MTS are inscrutable. They know better.

However, a minimum of body movements is required from us - just put “My MTS” on your smartphone or tablet and use it to your health.

What can cause a situation when the service is blocked for the sender of the MTS transfer? Sometimes there is no ATM or bank branch nearby, but you urgently need to dump a small amount of money on your phone balance. The wife is at the ticket office of the station, and the money on her phone has run out? Does the child come home from school? Is mother sick and is the connection extremely important to her? In such a situation, getting a message about the blocking of the service is like death.

The service is blocked for the sender for a long variety of reasons. The first step is to check if you fall into the category of one of these:

• If the recipient is a subscriber of another operator or does not live in your region, the MTS money transfer service will not work;
• You can transfer to another account no more than 300 rubles, while your own account must have your own 90 rubles. Otherwise, the translation will fail;
• The amount of money that can be transferred per day is limited. Its maximum is limited to 1500 rubles for the sender;
• The limitation also applies to the recipient. The maximum amount that can be thrown onto your phone is 3,000 rubles. Other translations will not work;
• The money transfer service is not valid for all subscribers. Unfortunately, rates for corporate use are not intended for transfers. Clients with a tariff plan under the loud name "Super Zero" cannot implement them either.

If all the conditions for the question "Why is the money transfer service blocked?" considered, the obstacles were removed, and the service still remains unavailable, you will have to take into account that any technique has its own misfires. You can also top up through the terminal.

What if the service is blocked for the sender of the transfer?

Of course, you can find a decent exit solution from any situation. You can ask acquaintances (and strangers) about the transfer, returning them the required amount in cash. Or use another card of another family member (company).

If the card is corporate, work with your personal subscriber card.

To eliminate the error, use the following algorithm:

1. Dial the command * 112 *;
2. Enter the number to which you want to transfer;
3. Indicate the amount of money that you want to transfer to the subscriber in the transfer within the range of 1-300 rubles;
4. Press the call button and wait for the message, how the operation ended by you;
5. If the number is local to the MTS company, and the transfer could not be completed, notify the technical service and wait until the technical problems are settled. This usually takes little time, only 5-15 minutes.

Some are outraged by so many additional conditions, but they are a means of protecting the company's customers from possible fraud. It has become very difficult to steal, and it is absolutely impossible to steal for a large sum.

Some owners of the MTS mobile operator may receive SMS from an unfamiliar number 6996, which contains the details of an unknown payment, as well as an offer to send an SMS with text to 6996. If you have not made any purchases on the network using your mobile number before, then , apparently, you are dealing with scammers who, using the MTS "Easy Payment" service, are trying to make a purchase at your expense. In this article I will tell you what number 6996 is, what it is intended for, and how to disable it.

Mobile number 6996 is a special MTS service number designed to confirm passwords and make payments. When making any payments, a confirmation SMS is sent from this number, and the user sends an SMS there to confirm the payments.

Most often, this number works with the MTS service called "Easy Payment". This service allows you to make payments in the network using the "Personal Account" on the MTS website, and the money is debited both from your mobile account and from your bank card (if the user has linked it to making mobile payments).

The MTS operator takes a percentage (usually 5-10% of the payment amount) for transferring money through Easy Payment.

Service "Easy Payment" makes it easy to send money

Number 6996 and scammers

In recent years, the number 6996 has gained notoriety, since the specifics of the Easy Payment operation allow fraudsters to massively steal money from users' mobile accounts. Therefore, it is very important to know what the number 6996 means and for what purposes it can be used. The fraudster enters the payment details, where, among other things, he indicates the phone number of the person from whose mobile account it is planned to withdraw money. Then the payment is made, and an SMS from number 6996 is sent to the number of an unsuspecting person.

Then the fraudster calls an unsuspecting citizen and asks for the code of this SMS under various pretexts (an error when entering data, an MTS employee, etc.). If a person dictates this password, then the money from his account is debited towards the account of this purchase.

Also, the withdrawal of money from the user's account can be caused by the presence of a virus program on the smartphone, which is able to independently send SMS to the number the fraudsters need.

If you receive an SMS from 6996 with the message "Not enough funds", then, apparently, the scammers want to make a purchase, the price of which is higher than the funds available in your account.

Fraudsters massively use the MTS "Easy Payment" service

How to disable 6996

After we figured out what number 6996 is, now let's figure out how to prevent theft of money using the number 6996. I recommend using the following guidelines:

• Never send any SMS to 6996 if you have not made purchases online before;
• Change the password to the "Personal Account" on the MTS website on a regular basis (if any);
• Install a mobile antivirus on your phone (for example, AVG);
• Check your PC for virus programs (Dr.Web CureIt will help!).

To deactivate the Easy Payment service, which is usually used for debiting money, do the following:

Conclusion

In this material, I analyzed the value of the number 6996, and how to disable it. If you do not make purchases online using the Easy Payment service, I recommend completely disabling this service, as well as unlinking your bank card from your mobile number - this will make it impossible to steal money from your account.

Blocking content distribution provides invaluable benefits for the user in the fight against paid information, due to which money disappears from the mobile account. You can remove the ban on MTS payments if you disable this function. But in order to carry out such a procedure, it is necessary to study in detail the instructions for removing restrictions.

What is a ban on MTS payments

This is the setting of restrictions on the receipt of paid content on the mobile. So, the "Content Ban" option allows you to disable all kinds of paid mailings such as horoscopes, news and acquaintances, which the phone user did not order, however, funds are withdrawn from the account when they are received on the phone. At the same time, this option does not allow the subscriber to send SMS and MMS messages to paid numbers that are engaged in such mailing. However, internal services and functions remain available for use.

Such blocking is used for various reasons:

• setting restrictions on the child's mobile phone so that adult content is not available to him;
• lack of all kinds of auto payments for accidental connection to the entertainment portal;
• eradication of unnecessary mailing from a mobile phone;
• in addition, such a limitation is important for retirees who may make erroneous subscriptions or payments.

Important! The service is connected completely free of charge, the payment for the day is 1 ruble. It operates on the territory of Russia and neighboring countries.

Payment in favor of this service is not available to you MTS: what to do

This option is an excellent controller for restrictions on any connections from paid portals, it is much more convenient to use than to independently control the account and the presence of any connections. At the same time, you can activate the service in several available ways:

• SSD command * 984 # and call button;
• call to the help center at the operator number 0890;
• contacting the MTS office with a passport.

If payment in favor of this service is not available for you and your region or did not work, you need to use Antispam and send a malicious SMS to the number for complaints 6333.

Are you tired of constantly writing off funds from your mobile phone? Tired of news subscriptions and entertainment such as "Anecdotes" or "Humor"? - You are offered to turn off all existing services on a paid basis in your mobile phone in order to save significant amounts of money on paying for mobile communications.

To rid yourself of paid options and services on MTS, you can:

1. Call the free number MTS 0890. Here you can follow the instructions of the autoinformer, or contact the operator;
2. Disable all services in the Personal Cabinet via the Internet Assistant;
3. Contact the MTS salon with a passport.

For a list of paid options and methods for disabling them, see below.

If you want to know how to disable paid MTS services, you are invited to familiarize yourself with the information below, which will help every interested visitor in solving these problems. The portal site has created detailed descriptions of effective ways by which you can always turn off paid subscriptions on your cell phone.

IMPORTANT: Do not forget that information may become outdated over time, so it will not always be possible to solve problems with the methods described below. That is why you are invited to refer to the official portal of MTS LLC for the most recent information in case you visited our project after the data became irrelevant.

How to remove paid MTS services: detailed solutions to the problem

Today, the number 1 mobile operator in Russia offers each subscriber several possible and equally effective ways with which you can deactivate all paid subscriptions on your phone.

• Call to technical support. Perhaps, this option will be one of the most reliable, because, as they say, “on the spot”, a telecom operator will always be able to solve matters faster than you will try to independently step over the issue of deactivating paid services. So, dial on your phone a number like "0890" + "0" and wait for the operator's answer.

IMPORTANT: Do not forget that, as a rule, the dialing time is very long, since thousands of subscribers can dial up to the operator at the same time as you. Be patient, wait. They will answer you and help you solve the problem.

• Paid services can be checked through working with an autoinformer. Dial the number "0890" on the phone. As soon as the information robot answers you, get ready to listen to all the commands available in the system to carry out operations. Among them you will hear what numbers you need to dial in order to check the status of paid subscriptions. However, you will be able to determine what you need to click in order to disable paid subscriptions on your phone.
• Contacting the office of MTS LLC. This option, like option # 1, will also be extremely effective, since employees will always come to the rescue of a subscriber who is interested in solving the problem. Remember that before leaving the house, you must take your passport or driver's license with you, because "on the spot" you will be asked to present any document proving your identity. As soon as the necessary nuances are settled, all the necessary paid subscriptions on your phone will be removed.
• You can withdraw paid services through the "Internet Assistant" system. To do this, you need to go to the official portal of MTS LLC, where at the top enter your login and password (issued during registration). Then you will be taken to the options page. Next, on it, select "Services and services", followed by "Services and services management" and cancel all paid or free subscriptions that are present on your personal number.
• You can also cancel paid services on MTS by sending the required SMS message to the number "8111" with the text like "1" - to receive information about paid subscriptions on your number. "0" - to get information about the status of free subscriptions on your phone.
• And finally, we come to the final option for disabling services called "USSD request". Below we provide a detailed list of key combinations that will help each subscriber refuse to provide one or another option on a paid basis:

Removing connected paid services means saving money

Of course, to stop using paid services on your mobile phone in time means to significantly save your money resources. Agree, for what purposes do you need "Anecdotes" or "Humor" if you do not read them? Perhaps, in Moscow - a city crowded and congested with public transport - such services are useful in the form of distraction from the constant hustle and bustle and "crush", but in smaller cities such services are extremely inappropriate.

The standard subscriber unavailable message is "The subscriber's device is turned off or is out of the network coverage area"... However, sometimes you can hear another message as well: "The subscriber is temporarily unavailable, call back later"... Many subscribers have a question, what is the difference between these two messages.

In fact, they mean the same thing: at the moment, the device on which the SIM card with the called number is active is not registered in the network. But there are some differences:

• The message "The subscriber's device is turned off" sounds if the phone was switched off by default (that is, by the power off button) or is out of the network for a long time. As a rule, this message is played almost immediately after dialing the number, since the network already "knows" that the subscriber is not active, and immediately reports it. In addition, this hang-up signal sounds if your number is blacklisted.
• The message "Subscriber is temporarily unavailable" sounds if the phone was recently online, but at the moment no base station can “reach” it. As a rule, this message sounds after a pause: you dial the number, wait a little, and only then hear the message. This means that the network was “looking for” a subscriber, and his absence was a “surprise”.

Under what circumstances can the message “Subscriber is temporarily unavailable” sound?

Most often, we hear a notification that the subscriber is temporarily unavailable in the following situations:

• The person is in the zone of uncertain reception, and the connection on his phone sometimes disappears, then appears. Accordingly, even from a change in the direction of the wind, or from moving a meter deep into the building, it may depend on whether a person will be in touch.
• The subscriber uses a phone with two (or more) SIM cards in alternating mode. It becomes “temporarily unavailable” for the operator during a conversation on other phones. In this case, this message can be regarded as "busy".
• The subscriber's phone was discharged and the device turned off. Accordingly, it can be assumed that the device turned off relatively recently.
• A person moves along the subway or is in a semi-basement room, where, due to poor signal quality, communication has disappeared.

However, these are the most common reasons for this message. But there are other reasons as well.

Exotic reasons for the "Subscriber is temporarily unavailable" error

• The phone may be barred from incoming calls. For example, if a person is in roaming and does not want to pay for incoming calls, he can deny them. In this case, it will become “temporarily unavailable” for all subscribers.
• The phone can be forwarded to another phone number, which for some reason does not work. In this case, a message will also sound that the subscriber is temporarily unavailable.
• A variety of call blocking programs can run on your smartphone. This means that the phone has become a victim of a virus or you have been blocked.

In addition, it is important to monitor whether there is an established connection (whether seconds are not counted). Since at one time fraud was widespread in Moscow: an advertisement with a very attractive vacancy was given in the newspaper and a paid premium number was indicated. After that, the scammers included the message "Subscriber is temporarily unavailable" when calling. As a result, people who called this number several times paid for the connection and for the entire time of listening to this message.

Use call alert services

Mobile operators offer services that automatically send SMS as soon as a subscriber who "was temporarily unavailable" appears on the network. This is a convenient way to track the appearance of the desired subscriber, and the simplest solution to the problem of interruptions in communication.

Modern life spoils us. Everyone has already developed the habit that you can contact a person at any moment by mobile phone. Therefore, when the device answers us that the subscriber is out of the network coverage area, there comes a moment of confusion, frustration and even anger. The number is not available, what does it mean at Megafon not everyone knows.

Causes

When autoinformers report that the subscriber is unavailable, this may be caused by problems with the phone or network. Here is a more detailed list of the reasons for the lack of cellular communication:

1. No operator has 100% coverage. The network may not catch in certain places: the subway, basements, underground passages, in an airplane.
2. There are rooms equipped with special screens. This is done so that communication is not caught in this zone. Examples of such places are theaters or concert halls.
3. Outside the city, the concentration of towers is not so high - this means that the signal may be interrupted, and in some areas even be absent.
4. Line congestion can also interfere with communication with the subscriber. This phenomenon is observed on holidays or in traffic jams.

Read also How to find out the number of SMS center Megafon

Now let's find out what problems with the phone can become an obstacle to communication:

1. Lack of a SIM card.
2. The device is discharged.
3. The device has broken due to impact or water ingress.

Action pattern

There are several scenarios of behavior if you were informed on the phone that the subscriber is not currently available:

1. Please try to call this number later. There is a high probability that the subscriber will return to the network coverage area or charge the phone.
2. Send an SMS. It will notify the user that you have called him, and the content of the message will help to orientate about the purpose of the call.
3. Leave a message on your answering machine.

Voice mail

Those who want to be always in touch, regardless of the circumstances, can activate an additional service from Megafon - Voice Mail. Its action resembles a regular mailbox. Subscribers who could not get through to you have the opportunity to leave you a voice message. Such messages will be collected and stored until you listen to them. You can connect this option completely free of charge. The daily user fee is 1.7 rubles.

Surely many of us have previously had to deal with a situation when, when we call another person, we hear a message that he is not available. So, which means "the subscriber's phone is temporarily unavailable", and what are the reasons for this? Let's figure out this issue, noting right away: it's not at all a fact - later, you might be able to get through to the phone.

The other subscriber's phone is temporarily unavailable: what does this mean?

Most often, we hear a message that the user is unavailable, for a completely trivial reason. For example, another subscriber could simply turn off his phone, or be outside the coverage area of ​​the cellular network. The latter situation is possible somewhere in a remote area, as well as in the subway, basement, elevator, plane, abroad, etc. Often, the user simply runs out of battery and turns off the mobile device. In any case, as soon as the device is turned on, this subscriber will receive a message about the missed incoming call.

So, now we know what it means "the subscriber's phone is temporarily unavailable." This situation can happen for a variety of reasons. It happens that the mobile device of another subscriber is simply lost, or someone has stolen it. What are the most common reasons?

Another subscriber's phone is temporarily unavailable: the most common reasons

So, if another person's mobile device is temporarily unavailable, most likely, it is simply discharged, and there is no way to recharge it at the moment. Of course, she could not play a role in this. Often, the subscriber is actually located where the signal of the cellular network is extremely weak or not at all.

Often, base stations are overloaded, and we simply cannot contact several clients of a particular operator at once. This can be observed on holidays. Sometimes malfunctions can even be caused by unfavorable weather conditions - for example, snowfall or heavy rain, which damages digital transport channels.

Oddly enough, the above situation is no less common, in which the subscriber himself turns off his mobile device. The reasons can only be known to him alone; one way or another, his number becomes temporarily unavailable, and no one can get through to him.