Requires an apple id what to do. ICloud asks for password from old Apple ID - what to do

Do you know the situation when after or your iPhone asks for the password to the Apple ID, but you completely forgot it? Or maybe you bought a "second-hand" iPad that was blocked by the seller's Apple ID, which you forgot, or you deliberately did not log out of your account and now you cannot activate your device? Today we are going to show you how to reset your Apple ID password.

Apple ID password requirements

  • Must be 8 or more characters long.
  • Must contain uppercase and lowercase letters.
  • Must contain at least one digit.

Remembering such a password is not easy, and it is not surprising that many people often forget it.

It's impossible without an Apple ID password

  • Buy or download for free and, iPad and iPod Touch (iOS) in the App Store.
  • Buy or, Movies and TV Shows from the iTunes Store and Apple Music.
  • Buy or download free and Mac (OS X) games from the Mac App Store.
  • Buy or download free e-books and magazines from the iBook Store.
  • Enter . Apple ID password and iCloud password are the same thing.
  • Disable on iPhone, iPad and Mac.

There are 2 ways to reset your Apple ID password:

  1. By .
  2. By answering.

This can be done on any smartphone, tablet or computer with any operating system (Android, Windows 10, Linux), as well as on an iPhone and iPad with iOS and a Mac computer with OS X.

How to Reset Apple ID Password by Email on iPhone and iPad

Make sure that the email "Reset Apple ID Password" came from Apple, that is, from the address [email protected] If such a message came from a different address not associated with the apple.com domain, in any case do not follow the links in the message and do not enter your Apple ID - this is a phishing attack and your account is being tried, for example, to.

Apple's original "Reset Apple ID Password" has the following content:

“Hello, your name and surname!

You recently requested to reset your Apple ID password. Follow the link below to continue.

If you did not submit this request, it is likely that another user mistakenly entered your email address and your account is still protected. If you believe that unauthorized persons have gained access to your account, immediately change your password on the Apple ID account page https://appleid.apple.com.

Sincerely,
Apple Support "

If this message is not in your Inbox in either your backup or your primary mailbox, check the Spam folder and the Spam filter settings in your mail service. It is recommended to disable the latter at the time of password reset (possibly, but not in all mail services). To ensure that the message does not fall under the spam filter, add the address [email protected] to contacts.

How to reset Apple ID password by answering security questions on iPhone and iPad

The same can be done on a computer, though a little more complicated.

How to reset Apple ID password on Mac

For instructions on how to reset your Apple ID password in OS X:


Save time, do the same, but faster and easier:


How to reset Apple ID password on an Android smartphone, tablet, or Windows or Linux computer

The procedure is the same as on a Mac computer:


Exceptional case

Maybe you:

  • You do not have access to your main e-mail or it is blocked.
  • Don't remember your date of birth.
  • Don't remember the answers to security questions.
  • Your Apple ID does not have a backup email connected or has not been verified in your Apple ID settings. Hence, you will not be able to reset security questions.

In this case, you will not be able to reset your Apple ID password using the standard methods, the last one remains - contact Apple Support.

Submit your purchase receipt for an official iPhone, iPad, or Mac that used your Apple ID, and you'll be given your account ID and password.

As you can see, you can reset your Apple ID password yourself in 99.9% of cases. If you have any difficulties, questions or additions, write in the comments, we will certainly help you.

Activation Lock is a built-in iPhone (iOs version 7 and higher) feature that protects personal data from unauthorized access and prevents the device from being resold. Turns on if you enter the password incorrectly for the account. Next, we'll show you how to remove iPhone Activation Lock if you've forgotten your Apple ID.

Apple ID recovery

Activation Lock is enabled if the iPhone is tied to an Apple ID, and the user entered the wrong account information. If you forgot your username or password for your account, then try to restore it. To do this, follow these steps:

  • If you do not remember the identifier, you can view it through the iCloud, iTunes Store or App Store settings. But only if you are successfully authorized on another device.
  • You can also view the ID using materials previously purchased from iTunes. To do this, select the file through the library and go to the "Edit" - "Info" menu. Here go to the file tab and find the line "Buyer".
  • Recover Apple ID using the official website. To do this, you will need to indicate your full name, estimated e-mail address.
  • If you forgot your password, please reset it. The procedure differs depending on the selected authentication method. The recovered password will be sent to the email address specified during registration.

Once you restore your Apple ID account details, try bypassing iPhone Activation Lock. To do this, enter a new ID and password. After that, you will get access to the device.

Unblocking via iTunes

If you previously used aytyuns to synchronize data and the required Apple ID remains in the program, then you can remove the block using the following actions:

  1. Connect your smartphone to your computer with a USB cable (use only original cords).
  2. Turn on iTunes and wait for the device to appear in the active list. It is not necessary to lock the screen.
  3. A system notification will appear on the smartphone screen, where it will be said that the iPhone is in recovery mode.
  4. Confirm the action and agree to a full recovery.

After that, the user data will be automatically destroyed, and the latest version of iOs will be downloaded to the phone. If you have used the backup function before, then the information can be transferred back.

IPhone unlocking is available only to the owner. If Activation Lock was enabled through Lost Mode (using the Find iPhone service), it will be impossible to restore it.

Checking Activation Lock Status

The status of an iPhone or any other iOS device can be found using the official Apple website. If you want to check iPhone by IMEI for activation lock, then follow these steps:

  1. Log in to iCloud and go to the Activation Lock page.
  2. Enter the serial number or IMEI of the device you want to check.
  3. Additionally, enter the code from the picture to confirm the action.

After that, the tab will automatically update, and the activation lock status (enabled, disabled) will appear on the page. It is recommended to use the service before buying an iPhone "hand-held".

Contacting support

If you cannot remove Activation Lock and restore your Apple ID, you can remove it by contacting the official Apple support service.

Contact a specialist of the company through the form on the website (but best of all by phone) and prove the fact that you are trying to restore a device that belongs to you.

To do this, provide all the necessary documents, including a photo of the box with the serial number, iPhone data and other information (do not forget the purchase receipt). If everything is in order and the smartphone is really yours, then the staff will remove iCloud Lock or help restore access to Apple ID.

Bypass blocking

If you are using someone else's device, then "Activation Lock" may appear if the previous owner did not remove the iPhone from the list of linked ones. To reset the lock, ask him to do the following:

  1. Log in to the official icloud website and enter your Apple ID details (identifier, password).
  2. Go to the "Find iPhone" tab and select "Show all linked devices" (at the top of the page).
  3. A list of available iPhones, iPads and other iOs-based devices (which are linked to the account) will open.
  4. Select the iPhone that you want to unlink from the icloud service and click "Remove from account".

When the previous owner takes the described actions, the smartphone must be turned off and on again. After that, activate it like new. To do this, create your Apple ID or use an existing one.

When you have the box and receipt that you are the true owner of the iPhone ready, you need to take a photo. Use an inexpensive "soap box", put the back cover up on the table next to the iPhone, a receipt and a box with a sticker, fit the three components into one frame! The first letter must be written by e-mail [email protected] If you receive an answer that your iPhone is locked through the Find iPhone or Find My iPhone function, and for Apple it means that the device is stolen, then write to the e-mail [email protected] In the subject line, indicate Case 1281671. Activation Lock. Purchase Validation. Where 1281671 is the number of your first contact with Apple Support. How do I get it? Go to the website http://www.apple.com/ru/support/contact/. Fill out the contact form, click Start, choose a device. Install a Service Request and Troubleshoot where you select the phone cannot be locked or unlocked. Choose to schedule a call, indicate the serial number of the iPhone, your phone number, last name, first name and e-mail, to which to duplicate the response to the appeal. Within a few minutes you will receive a letter with the assigned Case number, and you will also receive a call that you can answer, but it will not solve the problem with the Activation Lock release. Apple letter template in order to untie Activation Lock and change Apple ID. Hello. Case 1281671. I have a problem with activation my iPhone 5. I have bought the iPhone in a shop one week ago and update iOS 7.0.4 yesterday. After update iPhone has an activation screen and asks previous owner's Apple ID and Password. I don’t know Apple ID and Password; I haven’t communication with him. I can not use my iPhone 2 days. I am so disappointed this situation. Can you help me to disable this function, please? Serial No of my iPhone is 82034F66A4T and IMEI is 013208054085611. I attach photos of the box and the sales receipt. Best Regards, I have approblem. You will receive an answer in 3-7 days, depending on how busy the Apple support staff are. The first answer will be the standard message that your problem has been assigned a number in the system. You must wait for a letter from Apple with the following content: Hello. Thanks for sending the proof of purchase for this product. Product: iPhone 5 Serial number: 82034F66A4T After reviewing the provided documentation, we unlocked the product. If you need help, use Contact Apple Support to start your support request online and get connected to an expert. After answering from Apple, you will be able to activate the iPhone with your new Apple ID. If you do not receive an answer, then repeat sending again to your e-mail [email protected] If you still have questions on how to activate the iPhone and change the Apple ID, join our VKontakte group and discuss the topic of Activation Lock.

After updating the security policy iOS Apple said that from now on, the thief will not be able to use the stolen iPhone or iPad. This became possible thanks to the introduction of binding an iOS device to by activating the function Find iPhone(Find my iPhone) in the menu iCloud annexes Settings.

In contact with

If this function is enabled, then neither a flashing nor a full factory reset will help to remove the binding of an iPhone or iPad to a specific one from the cloud. Apple ID.

Recently, very often with the problem of bypassing the activation of the function Find iPhone(Find my iPhone) users who bought a second-hand iOS device, the previous owner of which did not untie the device from Apple ID before selling. In this case, the simplest solution is to contact the old owner and ask him to untie the device. The procedure is simple and similar to. For this you need:

1 ... Go to the application iTunes installed on the computer and click To come in.
2 ... Enter password from Apple ID.
3 ... Go to section Account.
4 ... Go to the section " Device management" In chapter iTunes in the cloud.

5 ... Press the button " Delete»Opposite the device to be unlinked from the account.
If this is not possible, then use Apple Support. To do this, follow the link and, having selected the desired category of appeal, find the section related to Apple ID... It is possible to call the hotline or order a call back.

  • Support Phone Apple in Russia: +7 495 5809557

This method is only available in countries where Apple provides customer support.

For example, in Ukraine or Belarus, this method will not work. You will need to contact support in writing. To do this, you will have to send a letter to the email address: [email protected] ... In it, in English, describe the essence of the problem and indicate the topic of the appeal " Activation Lock - Purchase Validation". Next, you will need to attach a photo with documents confirming the purchase of the device to the letter. It is desirable that they have the seller's contacts and the serial number of the device.

In other cases, unfortunately, there is no 100% guarantee of successful unlocking. It is possible to correspond with Apple support and refer to the fact that the documents have been lost or try to send data on the purchase of a similar device. Judging by the information available on the Web, some of our compatriots have successfully untied locked devices even with the help of forged documents or thanks. But that's another story ... Good luck!

Why does my iPhone keep asking for my Apple ID password? Usually, this problem occurs after updating or restoring the iPhone. Also, this problem can arise in other circumstances. The iPhone is not loaded, the password was entered correctly, and there are no problems with your account, but you continue to receive an annoying notification that makes using the gadget unbearable.

This usually happens when there are unsuccessful downloads that are not displayed directly on the main screen. Sometimes this issue is due to a misconfigured iCloud, iMessage, FaceTime, or App Store account.

So what to do when your phone keeps asking for your Apple ID password?

From time to time, often after a major iOS update, you receive iCloud notifications that require you to sign in. This goes on over and over. And if at the beginning the use of the gadget is tolerable, then after a few days it becomes unbearable and the iPhone constantly asks for the Apple ID password. However, this problem is easy enough to fix, for this you need to:

1. Open "Settings" on your iPhone or iPad.

2. Click "iCloud".

3. Scroll down to the bottom of the page and click Exit.

4. Click "Exit" on the pop-up menu.

5. Tap "Remove from My iPhone" on the second pop-up menu.

6. Choose whether to save your browser data, news, reminders and contact data on your phone.

7. Enter your password to disable Find My iPhone (if enabled).

8. Wait until the download is complete and restart the gadget.
On the iPhome 8 / X, press the power up and down buttons, then hold down the power button.


On iPhone 7, press and hold the power button and volume down button until you see the Apple logo.
On iPad and iPhone 6 and below, press and hold the Power button and Home button.

Restarting your iPhone can solve many problems, including our problem "The iPhone is constantly asking for your Apple ID password." This is easy for iPhone users, especially those with more recent models. You just need to press and hold the power button for at least 10 seconds. Then slide the slider that appears to the right and wait for the smartphone to restart.

Reset

A factory reset may fix our problem. To do this, you need:

  1. Go to the "Settings" section and click "General".
  2. Scroll down the page and click Reset.
  3. Finally, select "Reset All Settings".

You can also try a factory reset without erasing your data. If iPhone still asks for your Apple ID password, skip to the next solution.

Checking for app updates

All you have to do is open the App Store and check the history of purchased apps. Make sure there is nothing currently downloading or updating. They may not appear on your home screen, so the best way is to check everything yourself.

Then you can open your Recording Settings in iTunes and App Store (Settings → iTunes → App Store) and report your Apple ID. After that, register it again. This can help you find the problem and track down the cause.

When you sign in, if you find that you cannot sign in to your account, then there is some problem with your Apple ID password. If this happens, try resetting your password and logging back in with your iPhone or iPad.

Check iCloud / iMessage / FaceTime

It's always important to check your iCloud account. Check frequently to see if it is configured properly. See if you were logged out of your account when you deleted it. Before doing this, you need to prepare all your iCloud and iTunes backups.

When you go to "Settings", tap the account field, erase the previously written password, enter a new one. After that, try to log in. This should fix the problem.

If the problem (the iPhone constantly prompts for the Apple ID password) is still not fixed, you need to check the settings and. These two apps always use your Apple ID, even if you haven't launched them.

In this case, there may be problems with the activation of your account or with its information. You must re-sign in and with your new Apple ID and password.

Change your Apple ID

If the problem: “The iPhone keeps asking for your Apple ID password” is still not resolved, then try changing your Apple ID. This can be done as follows:

1. Open Settings by scrolling down and select iCloud.

2. At the bottom of the page, click "Exit" and confirm your choice (If you have iOS 7 or earlier, you need to click "Uninstall").

3. Click “Keep on My Device” and enter your Apple ID password. In this case, your phone data will remain in iCloud and will be updated after you sign in.

4. Now you need to go to "My Apple ID" and enter your current ID with your Apple password.

5. After entering your Apple ID and password, click the Change button next to your Apple ID and primary email ID. If you have any security issues, you need to solve them first.

6. You will need to change your Apple ID to your iCloud email ID.

7. Finally, sign out of "My Apple ID".