In the process of working with Windows 10, users often encounter Store malfunctions. It either doesn't start, displaying some error number, or automatically closes when you try to do something. The Windows Store is a very useful and convenient application, it has a large number of different universal programs developed for the latest Windows 10. Therefore, many users are wondering why the Store does not start in Windows 10 and how to solve this problem.

Ways to fix the Store

To begin with, it is worth explaining that the Store application is part of the Windows 10 system itself and it is impossible to reinstall it separately from it. Therefore, we will use the following methods to fix it.

Using troubleshooter

Her tasks include:

• reset Windows network settings;
• reinstall apps using PowerShell commands (including resetting the Windows Store);
• checking the integrity of system files using DISM;
• launching the installation of updates and programs for Windows 10;
• restoration of the power supply scheme;
• Clean up space by deleting obsolete Windows backups.

After fixing, you will need to restart your computer.

Checking and restoring system files

Let's run a system file checker. For this:

As a result of these operations, all system files will be checked, and if damaged ones are found, they will be replaced.

Advice! The second command takes a long time to complete and it may feel like it's stuck, so be patient and wait for it to finish its work.

The Windows 10 Store may not work due to a full cache. To reset it, you need:

1. Launch the Run window (Win+R).
2. Enter the "wsreset" command.

After the reset, an attempt will be made to launch the Store application. If after that it does not start, then we move on to other methods.

Re-registering the Store using PowerShell

Here we need to run the re-registration command in a special PowerShell tool, for this:

At the end, you should reboot the system and check the operation of the Store.

Create a new account

If the above methods did not help solve the problem, then we try to create a new account with Administrator rights and try to launch the Store from it. In order to quickly create a new profile in Windows 10, run the command prompt as Administrator and enter the following two commands without quotes:

1. "Net user NEW USER_NAME /add".
2. "Net localgroup Administrators NEW USERNAME /add".

NAME_NEW_USER replace with any name we choose.

If the problem with the Store was solved in this way, then we delete the old user. And if errors still occur, then you need to delete this created profile and start System Restore.

System Restore

If none of the methods helped to solve the problems with the Store, then the last method remains - this is the launch of a system restore. To run this tool you need:

1. and select Restore.
2. In the window that opens, click on the "Start recovery" link and follow the instructions.

Removing (disabling) a store using PowerShell

If you do not use the Store, you can delete it, but standard tools will not be able to do this.

To do this, we need PowerShell:

1. Let's open the PowerShell tool as Administrator.
2. Let's enter the command Get-AppxPackage *windowsstore* | Remove-AppxPackage and press Enter.

After that, the Store in Windows 10 will be disabled.

Restoring the Store after disconnection

Since Windows does not remove system applications, but only cancels their registration, it is possible to restore the Windows Store. To do this you need:

Based on the results of the actions taken, the Store application (Windows Store) will be restored.

Conclusion

The store in Windows 10 can be either disabled if it is not needed, or restored. If problems occur: it does not open or hangs, you can always find the right solution if you try a number of user-verified methods to restore the Windows Store.

Without the Store, it is not possible to experience all the novelty of Windows 10.

Trouble running the Windows 10 store? This trouble has already touched you. If not, then you have a unique opportunity to get to know her outside the scope of her action. In other words, be careful.

So why might this happen. And the reasons are:

A pirated operating system is often the cause of problems with the operation of the Windows 10 store. Since the store is a program, and its operation directly depends on the quality of the system. And that is why it is so important that the operating system is activated and only licensed. Since every user knows that pirated operating systems are not so high quality and often fail. This is what leads to the non-working state of the Windows 10 store. Even if the pirated assembly is of high quality, it will not be able to work with the store. The solution to this problem is extremely simple. You just need to reinstall the system and make it not pirated, but activated licensed. And only in this case everything will fall into place and the system will work.

The next reason is some account issues. They also occur at least for other reasons. Since it is through the account that the path to the program occurs, it must be configured according to all the necessary parameters and work without failures. And here's how you can check if your account settings are correct:

• "Control Panel";
• "Accounts";
• "family safety"

And in the last menu, you need to check the control parameters. The degree of security at this level is adjusted using the slider. With the upper point of the installation of the slider and security will be at the highest level. At the lowest - at the lowest. Or just disabled. Moreover, security must be optimal. Too high is simply useless. And setting it to the minimum value, that is, bringing the slider indicator to zero is also not recommended.

Among the common reasons, you should consider in more detail technical work during which the application may not function. But this will be a temporary indicator. As soon as the technical work is completed, it will again work properly.

Many people have already heard about the Internet. But that's what incompatibility means. This concept means some inconsistency. And it can manifest itself when updating the operating system. When the device has not rebooted yet, but the system has managed to update.

If none of the above reasons worked, you should solve the reason for the lack of work of the Windows 10 store by other methods. And here are some suggestions.

By using troubleshooter

1. Download the troubleshooter utility, run it.
2. Checking work.

Software Repair Tool

This utility was released on the 20th of August 2016. And the utility offers a comprehensive troubleshooting solution. She will independently create a restore point and, through analysis, begin to correct errors.

Tasks of the Software Repair Tool:

• Reset network settings for Windows;
• Reinstalling applications through a command from PowerShell;
• System files are checked with DISM;
• System for launching updates and programs from Windows 10;
• Restoration of the power circuit;
• Freeing up space by getting rid of obsolete backup copies.

Restoring and checking system files

Run check:

1. Open a command prompt as administrator (right-click the start button and select the desired partition), then enter the command "sfc / scannow".
2. Restarting the computer.
3. Enter the following command "DISM.exe /Online /Cleanup-image /Restorehealth".

This operation helps to check all files in the system. And as soon as the damaged files are found, they will be replaced.

And here is a little explanation, for those who started the check, but ran into this problem. There was some curling of the second program. This didn't really happen. It just takes a lot longer than the first one, and it feels like an unexpected error happened, which actually didn't happen. Everything is going according to plan. And just a little of your patience and the program will complete what it started.

Reset cache

The store may also not work due to a banal cache overflow.

Here is the solution, sequence:

1. Launching the Run window (Win + R).
2. Enter the "wsreset" command.

After that, you can try the performance of the store.

Other ways to solve the problem

Use PowerShell to re-register the store. And for this action, you just need to run the command in a special tool from the PowerShell program to re-register.

Here is the sequence:

1. Program launch. And select "Run as administrator".
2. Next, execute the following command: Get-AppXPackage -AllUsers | Foreach . And we enter enter.
3. As a result of the work, errors highlighted in red may be displayed. And they should just be ignored.

Create a new account

Just create a new profile on behalf of the administrator. And enter two commands:

1. "Net user NEW USER_NAME /add".
2. "Net localgroup Administrators NEW USERNAME /add".

And where the words “new user name” are displayed, enter the name that is most convenient for you. And further, if the problem could be solved using this particular method, then simply delete the old profile.

System Restore

1. In the control panel, use the "Recovery" item.
2. In the window that will then open, select the "Start recovery" link and now follow the prescribed instructions.

Reinstalling the store using PowerShell

If the store malfunctions, it can simply be removed. But it's simply not possible to remove it as a standard. Here's how to do it:

1. As an administrator, open PowerShell.
2. Let's enter the command Get-AppxPackage windowsstore | Remove-AppxPackage and apply with the enter key.

This action will disable the application.

Recovering from a store outage Here's how to get the store back up and running again:

1. Run the PowerShell application as an administrator.
2. We enter a list of all applications that Windows sees through the Get-Appxpackage -Allusers command.
3. Find Microsoft.WindowsStore in the list of applications, and then copy this PackageFamilyName parameter to the clipboard.
4. Add-AppxPackage -register "C:\Program Files\WindowsApps\XXX\AppxManifest.xml" -DisableDevelopmentMode This command is for registration, but instead of XXX, you will need to enter the parameter value, which was copied in the previous step.

This is how easy and simple it is to restore the application.

Application download error

We perform the following actions:

1. After closing the application, we type wsreset in the search, and run it as administrator.
2. Then the store will already be launched automatically.
3. If this instruction did not work, then exit both the store and the account. We open the account again, and tries to repeat all the actions.

Troubleshooting feature

List of actions:

1. Control Panel.
2. "Find and fix problems", then "troubleshooting".
3. "View All Categories".
4. Run troubleshooting for both the store and the update center.

Reset Update Center

We start this method by turning off the Internet. And further steps:

1. Run command line as administrator.
2. Enter the net stop wuaserv command.
3. The command move c:\Windows\SoftwareDistribution c:\Windows\SoftwareDistribution.bak.
4. Next, net start wuaserv.
5. Close the line and restart the computer.

The app is not working, what should I do?

Reset the application. The data (cache) of the application itself is simply reset. In the following way:

1. Settings - system - applications.
2. Select the desired application from the list.
3. Then "Advanced Options".
4. Reset settings and reset storage.

Reinstalling the application and re-registration

Be careful, in some cases, new problems may simply be added to current problems. This can only be done using the PowerShell program.

You need to run the assistant program as an administrator. Next, copy this command Get-AppXPackage | Foreach and press confirmation with the enter key.

If you have started to follow the suggested steps, but you cannot start the PowerShell application in any way. That should go to this from the other side. You should first simply go into the folder located at C:\ Windows\ System32\ WindowsPowerShell\ v1.0 . powershell.exe. We launch this application and wait for the action to begin. Next, we accept everything on behalf of the administrator and similarly enter the command AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml">. It again needs to be confirmed by pressing the enter panel key. And again we are waiting for the end of the team work process. We reboot the device. And now it remains to check the action of the program that did not work. Whether this method helped in solving the current problem or not.

But if this method did not work, then do not despair. All is not yet lost. There is also the most advanced method of exposure.

Initially, you need to remove all those applications, the launch of which seems too critical. You can simply reinstall these applications. The method of reinstalling the application has already been described in the previously stated paragraphs. Just do the same with each of the critical applications. Moreover, it is not always necessary to perform all the same identical and boring orders of influence for each specific application. You can do this automatically, and a program called FixWin 10 has already been developed specifically for this purpose. You just need to select one of the proposed items called Windows Store Apps not opening in the Windows 10 section itself.

Store cache reset

This is another useful action that can also solve the problems provided. You need to try to reset the cache at the store. Everything from the Windows 10 application. And this process was also described earlier in full and in detail. If this step did not solve the problems, then it remains only to reinstall the store itself. Perhaps something went wrong during its first installation, and therefore there were problems with the work. Try to install again.

As it became clear from the reviews on various forums, there is no great love for the Windows Store and this is justified - these are bugs, an unfriendly interface. The whole UWP scheme that the store is based on seems like a hard way to get people to use it. Whatever the Windows store, it also has a share of good things - these are good free applications, mini games for children, and most importantly, the absence of viruses in applications. Not only are these fixes useful for the windows store, but most of them can be applied to any UWP app. Let's analyze the solutions why the store in windows 10 does not work, how to reinstall and restore the windows store.

Before proceeding with the correct fixes, there is a small list of things you should check before proceeding:

• Windows updated
• UAC (User Account Control) enabled
• Your video cards/graphic drivers are up to date

Clearing the windows store storage cache

The easiest solution is to reset the Windows 10 store cache, which can become cluttered with files over time.

• Press button combination Win+R and type wsreset.
• A command prompt will open, wait for it to close itself and automatically launch the windows 10 store. (I waited about 2 minutes)
• Open your store to check its performance, if the windows store does not work, then move on.

Reinstall Windows Store

A radical way with reinstalling the windows store application itself can help fix various errors with the store. You will need to uninstall the Windows Store via Powershell.

• Run PowerShell on behalf of the administrator.

• Next, enter the following command in the window get-appxpackage -allusers.
• Find the entry now in the big list Name: Microsoft.WindowStore and copy the information in the line " PackageFullName" to the clipboard, or better to a text document.

• On a new line in PowerShell, type remove-appxpackage followed by a space and the code you copied to your clipboard. I got something like this, but yours may differ depending on the version of the application itself. Press Enter and the microsoft store app will disappear, after which restart your computer.

remove-appxpackage Microsoft.WindowsStore_11801.101.4.0_x64__8wekyb3d8bbwe

• After restarting the PC, you need to reinstall the Windows Store. You need to return to Powershell as an administrator and enter the following:

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11801.101.4.0_x64__8wekyb3d8bbwe\AppxManifest.xml" -DisableDevelopmentMode

Disable Proxy Server

If you have a proxy server or VPN, then it could be the culprit behind windows 10 store not working because your PC's IP address doesn't match your Windows account details.

• Disable or remove VPN and proxy server if you have an installer.
• Check the default built-in proxy. Click " Start" > "Options" (gear icon) > " Network and Internet" > "Proxy" and disable.

Reset windows store

Starting with the Anniversary Update, you have the option to reset the Windows Store app, which will clear the cache and data, essentially making it new. This is more drastic than the "WS Reset" option above, as this will clear all your preferences, logins, settings, etc. (Don't worry, you'll still keep the app you installed from the store).

• Open Options > Applications > Applications and features.
• Find on the right in applications " Score" and press Extra options.
• In the new window that opens, click Reset.

Re-register Windows Store Apps

Another way to reset the store app is to force it to re-register on your computer, laptop.

• Run command prompt as administrator. Type in " search", near launch cmd and click in matches right click and run from administrator name.
• At the command prompt, type the following command to re-register the store app and hit enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& ($manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + "\AppxManifest.xml" ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest)"

Many users, after installing the updated operating system, found a problem when the store does not open. The malfunction is an error when starting the utility, or it may close when the user is working with the application or does not start at all.

Why is the store not working in windows 10

The problem may occur as a result of a failure of the program settings in the registry or blocking by an antivirus. It is not uncommon for such a problem to appear after the next OS update. If a system service called WSService fails, the program may not open at all. Since it is responsible for its correct functioning.

How to check and repair system files

• Try resetting the app store settings.

To do this, you need to right-click on the Start menu icon. Launch the command line, doing it under the name of the admin. In the window that appears, enter the value "sfc / scannow". This command will run a check. At the end of it, you need to reboot.

Then open again and write the value "DISM.exe / Online / Cleanup-image / Restorehealth". All corrupted files that are on the PC will be found. They will be replaced automatically.

• Reset cache

By pressing the buttons in combination "Win + R" turn on the "Run" tab. You will need to enter the “wsreset” command in the search row that opens. This command will remove cached files. Then self-load the store.

• Reset update center

First you need to disable the active network connection. Then re-enable the line by calling it with administrator rights. Run the first command you need "net stop wuaserv;", then the second: "move c:\Windows\SoftwareDistribution c:\Windows\SoftwareDistribution.bak", and then the third "net start wuaserv".

Then restart the computer. After turning it on, see if the application works. At the same time, try to run the installation of any application to check the performance.

• Re-registration using the PowerShell application

When this utility does not start on Windows 10, you can try re-registering the application in a tool called PowerShell. To enable the tool, you need to write PowerShell in the search box. After writing, right-click and click on the result displayed, then select the item called: "Run as Administrator". After enabling the tool, you will need to enter the following phrase: “Get-AppXPackage -AllUsers | Foreach(Add-AppxPackage -DisableDevelopmentMode

• Register "$($_.InstallLocation)\AppXManifest.xml")". Then you need to click "Enter".

During the execution of the process, errors may occur that will be colored in red, but they can be ignored as unimportant.

Restart the system when the process is complete. Then test the application.

• Use the Troubleshoot tool

Windows 10 has integrated special utilities that help you find and fix problems and their causes.
First you need to enter the "Control Panel".
Then write "elimination" in the search bar. Then launch an application that will start searching for problems and fix them right away.


Select "Windows Store App" first, then "Windows Update". This is necessary for troubleshooting related system utilities.


When the diagnostic tools complete their work, the store should open, but you must first turn off and boot the computer.

• Redownload the Windows Store

You will have to download the store using the command line, enabling it on behalf of the admin. You can start reinstalling the application by writing the following phrase: "PowerShell -ExecutionPolicy Unrestricted -Command "& ($manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest)" »

When the process of restarting the computer is completed, check the functionality of the program.

If none of the options has been able to fix the problem, you can try running System Restore. To do this, you need to open the Control Panel. Then select the item called "Recovery".
Then click on "Start Recovery".
Then follow all the instructions.


Restart your computer.

If you have not been able to change anything using all the methods described above, try creating another account for yourself, but with admin rights.
A positive result when registering another user is not guaranteed. Then try to remove the antivirus.

Another simple troubleshooting:

Many users of the “dozens” have already fallen in love with the Windows application store because you can quickly download and install high-quality and interesting programs from it. Sometimes failures can occur in the operation of the Windows Store - it becomes completely or partially inoperative. The user immediately loses access to the application database. What measures to take to resume the previous functionality of the store?

Why does the Windows Store stop working?

The built-in Windows Store app store can fail for a variety of reasons:

How can problems with the store be expressed? For example, the store icon may disappear from view altogether - the user cannot find it in the Start menu. The store may refuse to launch its interface - nothing appears after clicking.

In the error notification, you can see the problem code

After launch or already during operation, small windows with errors may appear, which usually come with a certain code: 0x80072efd, 0x80073CF9, 0x80d0000a, 0x80072ee7, 0x80070005, 0x800706d9, 0x8024401c, 0x803f8001 and others. At the same time, the program may terminate its work ahead of schedule or continue to work, but already very slowly.

With some errors, the store may continue to work, but already more slowly - while the necessary applications will not be downloaded and installed

Problem Solving Methods

Below we will talk about the most popular and effective methods of solving that are suitable for various errors that have occurred in the Windows Store. However, before applying them, be sure to restart your computer - perhaps the problem arose after a single failure in the system.

Diagnostic and Troubleshooting Tool

Not all, but many problems in the operation of various programs can be solved by the built-in Windows diagnostic tool. The system already has pre-installed tools for troubleshooting various services - Update Center, Internet Connection, Windows Store and others. Let's start the procedure:

1. Press and hold Windows and R on the keyboard - the Run panel appears on the display. On it we type the word control and click on the button to start the command execution.
   Write control and click on OK
2. On the "Control Panel" we immediately print the search query "elimination" so as not to search for the desired section for a long time. We pass on the first big link "Troubleshooting".
   Go to the "Troubleshooting" link
3. In the left column, click on the second line "View all categories".
   Open all categories by clicking on the second link from the left
4. We are waiting for the panel to find and show us all available packages for diagnostics.
   Wait for the search to end
5. In the list, select the diagnostic tool "Applications from the Windows Store".
   Launch Windows Store Apps
6. It can also be launched differently: open the "Windows Settings" window (gear in the "Start" menu or the keyboard shortcut Windows + I).
   Click on the gear to open "Settings"
7. Go to the Security Update tile.
   In Settings, click on Update & Security
8. In the fourth tab "Troubleshooting" scroll down the list of tools to the tool dedicated to the store. Click on it with the left mouse button.
   Click on the Store Apps tile
9. Click on the gray key to launch the tool.
   Run the diagnostic tool
10. We are waiting for the program to find problems related to the Windows Store.
    We are waiting for the completion of the search procedure
11. The tool may immediately prompt you to perform an action to resolve the problem found. We agree to perform.
    If a tool offers a solution, apply it
12. After that, the tool will search for additional problems. As a result, you will receive a report on the work carried out by the tool, which will indicate the problems and their status - fixed or not. If everything is fixed, click on "Close" and check the operation of the store. If some problems remain unresolved, you can try restarting the diagnostic tool.
    Read the report on fixing the found errors of the store
13. In the same way, run the Windows Update tool, as problems with its operation may indirectly affect the functioning of the Windows Store.

Recovery of damaged files

"Windows Store" is part of the "OS", so the operation of the store directly depends on the integrity of system files. The latter can be severely damaged due to the "destructive" activity of various viruses, improper uninstallation of programs, and other reasons. You can restore the “health” of these files and, in general, check for damage to documents as follows:

1. We open the "Command Prompt" console, but only with administrator rights: in the universal search line of your system, write a query (name or cmd code).
   Enter in the line "Command line" or cmd
2. We right-click on the desired line in the results - click on the first option that mentions the administrator.
   From the context menu select "Run as administrator"
3. If you don’t have a search bar on the Taskbar, it doesn’t matter - we hold down R and Windows and write the cmd command. We execute it by pressing three buttons at once: Shift + Ctrl + Enter. If a window appears asking for permission, click on "Yes".
   Run the cmd command in the "Open" line
4. In the editor with a black background, paste or manually type a simple command sfc /scannow - press "Enter" to start its execution. First, the system will check for integrity, and then replace the "broken" files with new ones. The procedure can take a long time - half an hour or more. When it completes, restart the PC and see if the problem with the store has been resolved.
   Paste sfc /scannow in the editor and press Enter
5. If at the end of the procedure you saw in the report that not all files were cured, or if the diagnostics did not bring a positive result, open the console again as an administrator and run another command DISM.exe /Online /Cleanup-image /Restorehealth.
   Run the command DISM.exe /Online /Cleanup-image /Restorehealth in the console

Video: how to "cure" Windows system files

Reset cache "Windows Store"

No program is able to function normally if its cache is full. The dozens app store is no exception. If you have never reset its cache data, this may be the reason for the problem. Do the following to clear the cache of "garbage":

1. We press at one moment on Windows and R (it does not matter which layout is the current one). On the panel in the "Open" line, write or paste the wsreset code. To run it as an administrator, press Shift + Ctrl + Enter at the same time.
   Paste the wsreset command and click on OK
2. The same can be done through the "Search" panel (search bar or magnifying glass icon on the left side of the "Taskbar"). We select the same team.
   You can start wsreset execution via "Search"
3. We right-click on the line that appears in the results - we make a choice in favor of executing the code on behalf of the administrator.
   Run wsreset as administrator
4. The "Command Prompt" console will open on the "Desktop" - nothing will happen in its interface (there will be just a blinking underscore). We are waiting for some time.
   Wait for the wsreset cache clear command to complete
5. When the reset is completed, the console itself will complete its work - the Windows Store will start. We check it immediately for errors.
   After the cleaning procedure is completed, the store will start

You can clear the cache of the store and delete other data that was collected gradually during its operation through the Windows Settings menu. This method is suitable for versions of Anniversary Update and higher. Please note that using this method you will delete the saved authorization data, all changed settings, and so on. Applications downloaded earlier, of course, will be saved. To perform a more thorough cleaning, follow the steps:

1. Through the keyboard shortcut Windows and I, launch "Windows Settings", and then open the "Applications" tile. In the first tab with the possibilities, we are looking for the line corresponding to the store. For some versions of Windows 10, the app will simply have the name Store.
   An item on the list can simply be called "Store"
2. If there is no such line, we are looking for the Microsoft Store.
   Find Microsoft Store
3. If you find it difficult to find an item or do not want to scroll through the list for a long time, enter the word store in the search bar at the top.
   You can quickly find the Microsoft Store item through the line at the top of the page
4. Open by clicking the left button and go to the menu by clicking the link "Advanced options".
   Follow the link "Advanced Options"
5. Scroll the page with the wheel and click on the "Reset" button.
   Reset all parameters with the corresponding button
6. We confirm the reset in a small gray window.
   Confirm that you want to delete the data
7. We are waiting for all the data to be cleared - for some time the download icon will be spinning next to the button.
   Wait for the reset to finish
8. When the reset is successfully completed, a checkmark will appear next to the key. Close the parameters window and check the store for operability.
   When the reset is complete, a check mark will appear.

Video: how to clear the Windows store cache

Re-register Windows Store via PowerShell

Many store errors can be eliminated by re-registering (reinstalling) it on the current computer. You can carry it out through the familiar "Command Prompt" console or through a similar program for "dozens" of PowerShell:

1. Open the PowerShell interface on behalf of the device administrator: click on the icon that opens the "Start" menu on the "Taskbar" on the left with the right mouse button - click on the line approximately in the middle of the "Windows PowerShell (administrator)" list. Allow the console to change the settings in your "OS" in the system window.
   Click on the line Windows PowerShell
2. Copy and then paste the command Get-AppXPackage -AllUsers | Foreach (Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"). Press "Enter".
   Paste the command into the console and press Enter
3. During the re-registration of the store, red inscriptions on a black background will appear in the interface. These are the bugs that will be revealed in the Windows Store. We do not pay attention to them.
   Wait for the command to run in the blue console
4. When the process is complete, you will see a new white line in the blue editor with system32 at the end, indicating that the program has executed the code and is ready to run another command. We close the console and check if the store error has disappeared.
   The white line indicates that the execution of the previous command has been completed.

Adding a new account on PC

Try to create a new "account" on the PC and go to the store through it. If this method works, then delete the old account and work in the system through the new one. You can create an account through the "Command line":

1. Run the console as an administrator using the detailed instructions in the "Recovering Corrupted Files" section of this article. Type the Net user "new_user_name" /add command first. Instead of the name of the new user, write the name of your new profile that you thought up in advance. For example, it could be Net user katherine /add. Press "Enter" and wait for a notification about the successful operation.
   Run a command like: Net user "new_user_name" /add
2. Enter the following formula now with the same name Net localgroup Administrators new_user_name /add. In our case it will be Net localgroup Administrators katherine /add.
   Run a command like this in the black editor: Net localgroup Administrators new_user_name /add
3. You can also add a new "account" through the "Windows Settings" window - in the "Family and other people" section in the "Accounts" block.
   Add a new account in the "Family & other people" tab
4. Close all windows, log out of your current "account" and go to the new one through the "Start" menu. In the new account, open the Windows Store already. Usually, in new accounts, the store icon is already located on the "Taskbar" so that the user has quick access to it.
   Sign in to your new account through the Start menu

Video: how to create a new account in Windows 10

Checking network access or turning off the proxy server

If you previously had a proxy server enabled and an error occurred while working in the store mentioning the server, you need to disable it, as the problem arose due to a conflict. Before that, of course, check if your Internet is working in principle - perhaps the reason is the lack of access (open any browser and some page in it). If the site is loading, proceed to shutdown:

1. In the "Windows Settings" window (called by the I and Win buttons held down at the same time), run the "Network and Internet" block, and in it go to the last tab with proxy server settings.
   Switch to the "Proxy Server" tab
2. Scroll down to the manual proxy settings. If set to "On", click the toggle switch to disable proxy usage.
   Close the options window and see if the error is gone

System Restore

If you are unable to solve the problem using the described measures, you should resort to the recovery method. You can use the tens options: Start Again, Restore to Initial State, or Restore to Point. We will consider the latter method, but it can only be used if there is at least one restore point on the PC (they are usually created by the system before updating and other important actions in the “OS”). The course of action will be as follows:

1. The most efficient method of launching the desired system utility for restoring to a point is using the Run window. We hold R and Windows - we type rstrui.exe and click on OK.
   In the "Open" line, run the command rstrui.exe
2. If this method does not help, open the "Control Panel", and on it - the "Recovery" section.
   Click on "Start System Restore"
3. The third way - right-click on the "This PC" shortcut - click on the "Properties" line.
   Select the second item on the home screen
4. We are looking for the desired point in the list (decide first, approximately in what period of time there were no problems with Windows Store), select it with the left mouse button and click on "Next".
   Select a system rollback point
5. We get acquainted with all the data regarding the restoration to the previous state of the system and click on "Finish".
   Confirm you want to rollback
6. First, the recovery initialization will begin, then the PC will go into boot mode - you will see the progress of the rollback as a percentage on the display. When the procedure is successfully completed, you will receive a notification when loading the "Desktop".
   Wait for the rollback procedure to complete - do not click on anything on the PC

Video: do a rollback to a restore point in the top ten

If most errors occur in the operation of Windows Store, clearing the cache of the store or deleting all data and settings in general in Settings, a built-in diagnostic tool, restoring damaged files in the Command Line console, re-registering the Store on the current PC, as well as logging in to the store through another - a clean new "account". If you have a connection problem, disable the proxy server in the Settings window. If the problem persists, go to a rollback to a restore point.