What does it mean the parcel has not been received from the sender. Track ZA ... LV

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I don't see much point in knowing a detailed description of a particular postal status. The meaning of most of them is clear from the name, the meaning of others is not that important (again, for me).

Nevertheless, many users want to understand what the status of the parcels that they see when tracking means. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Handing over to the addressee / Handing over to the recipient

The parcel was received by the addressee (at the post office or delivered by the courier)

Flew to destination country

The parcel will be handed over to the mail of the destination country. Then it will be delivered to one of the places of international postal exchange for subsequent import / export operations.

Departed from the airport

The parcel departed from the airport of the country of origin and is being sent to the country of destination. The status will not change immediately upon arrival at the airport of the country of destination, but after the parcel has been processed by the postal service. This may take 3 to 10 days.

The parcel departed from the airport of the country of origin and is being sent to the country of destination.

After the parcel leaves the territory of the country of the sender, and arrives in the country of destination, it will be assigned a new track code, which is not registered anywhere. Accordingly, the package will not be tracked.

Issued by customs

The customs clearance procedure is completed, in the near future the parcel will be handed over to the mail of the country of destination for further delivery.

Ready to ship

Ready to ship

Means that the parcel is packed, marked and will be shipped soon.

Detained by customs

This operation means that the parcel was detained by the customs officers to carry out measures to determine the destination of the parcel.

Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on processing the items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, found an error and redirected it to the correct address.

Import of international mail

Operation of receiving a shipment in the recipient's country.

All mail arriving on the territory of the Russian Federation from flights begins its journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment entered the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where exactly the international shipment will arrive depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

  • New delivery attempt
  • The parcel will be deposited on demand or until the circumstances are clarified
  • Return to sender

What to do if this status is received:

  • It is necessary to contact your post office and find out the reason for non-delivery.
  • You must independently contact the post office to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at a waypoint

Processing at the sorting center

The Processing status in the sorting center is assigned in the process of delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

Means that the parcel is packed, marked and will be sent out soon.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is on its way to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the parcel was handed over to the mail of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards the logistics company or the post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

The shipment is ready to ship

Means that the parcel is packed, marked and will be sent out soon.

Sent by

Generalized status, meaning the sending of a parcel from an intermediate point towards the recipient.

Sent to Russia

The package will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Sending in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note! The next status will not be displayed immediately, as soon as the parcel is in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient.

Read also:

As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

Transferred to customs

In the country of the sender

In the recipient country

Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport

Preparation for shipment is complete

Means that the parcel is packed, marked and will be sent out soon.

Preparing for shipment

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender The package has departed from the airport of the country of origin, and is being sent to the country of destination. The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient country The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The package was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipment within Russia begin to operate.

According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days, the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the postal terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The parcel has left the sorting postal center and is being sent towards the recipient.

Left the transit country

The parcel left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing

Received information about the postal item in electronic form

It means that the seller has registered the parcel (track code) on the postal (courier service) website, but in fact, the parcel has not yet been handed over to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to “Receiving” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Parcel registered

It means that the seller has registered the parcel (track code) on the postal (courier service) website, but in fact, the parcel has not yet been handed over to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to “Receiving” or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Means the arrival of the shipment at the post office of the recipient, which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the post office

Means the arrival of the parcel at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Means the arrival of a parcel at an intermediate postal center for sorting, route selection and sending to the recipient.

Arrived at the sorting center of the destination country

The parcel has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The parcel arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the small package processing center

Means the arrival of the parcel at the mail distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The parcel arrived in Russia for further import and shipment to the recipient.

Reception

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be violations of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the shipment.

Admission to customs

In the country of the sender The package was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be violations of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the shipment.

Receiving from the sender

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special barcode (Track number, Track code). It is in the check (or receipt) issued when the parcel is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Accepted by the carrier

Means that the sender (seller) has transferred your order to the local carrier. At this time, the shipment is assigned a unique postal identifier - a special barcode (Track number, Track code). It is on the check (or receipt) issued when the shipment is accepted.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the country of the sender The package was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with a merchandise enclosure undergo X-ray control. By the decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be violations of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the shipment.

Customs clearance completed

This operation means that the customs have checked the shipment and returned it to the Postal Service. In many MMPOs, customs work around the clock: this is the only way to check the colossal volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, in the direction of the recipient.

Package

Means that the parcel is packed, marked for further shipment.

Export

Export (content check)

The package was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Export (packaging)

The parcel has successfully passed inspection, is packed and is ready to be shipped to the country of destination.

Export of international mail

Indicates the actual dispatch of the parcel to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit use and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

Indicates the actual dispatch of the parcel to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it by land or air transportation to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit use and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Electronic registration of parcels

It means that the seller has registered the parcel (track code) on the postal (courier service) website, but in fact, the parcel has not yet been handed over to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to “Receiving” or similar.

What do the statuses of postal updates mean in English?

That on Aliexpress, that on popular trackers, all statuses of mailings are translated into Russian. So you will not come across statuses in English often. Nevertheless, I decided to add here a translation and transcript of the most popular of them.

A complete list of decryption of the statuses of international mailings on our website site

Parcel delivered

The record means that the recipient has received the postal item.

Parcel returned

The postal item has been received by the sender. The main reason for the return is the expiration of the storage period, or the reason may be an incorrect address or the name of the recipient.

The parcel is returned to the sender

The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned a number (track code) to the postal item on the website of the postal (courier service), but the parcel has not yet been accepted at the post office. It can take up to 10-14 days from the moment of registration to the moment of the actual dispatch of the postal item.

Arrived at the destination

The postal item arrived at the post office (OPS) of the recipient. Further, the FSA sends a notice (notification) to the recipient's address that the shipment is at the department.
This status means that the recipient can independently apply to the GPT to receive the shipment without waiting for a notification.

Arrived at customs

By the decision of the customs inspector, the postal item can be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial batch, the fact that there is no customs declaration (filled in incorrectly). The postal item is opened by two operators in the presence of a customs inspector, after which an act of customs inspection is drawn up and attached to the item.

Left customs

Package accepted

The postal item is accepted for processing at the local post office from the sender (or seller). It has been assigned a unique identification number (track code, tracking number), by which you can further track the location of the shipment.

Unsuccessful attempt of delivery

This record means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the shipment and find out the reason for non-delivery, or independently contact the post office to receive the shipment without waiting for notification.

On the way - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further sending to the recipient.

Tracking resumed

For a long time, the statuses of the mail item were not updated, and after this period, new tracking information appeared.

The tracking code of the parcel has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further sending to the recipient.

Delivery service changed

The postal item has been transferred to another postal service for processing and further sending to the recipient.

Arrived at the customs of the country of departure

After sorting, all parcels are sent to customs inspection, where they pass through an X-ray machine.

By the decision of the customs inspector, the postal item can be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial batch, the fact that there is no customs declaration (not fully completed). The postal item is opened by two operators in the presence of a customs inspector, after which an act of customs inspection is drawn up and attached to the item.

Left the point of receiving the parcel

This status means that the parcel was sent along the recipient's delivery route.

Left the customs office of the country of departure

Customs checked the item and returned it to the postal service.

The package is being prepared for shipment to the country of destination

This entry means the packaging, labeling, loading into the container and other procedures necessary for sending the mail to the country of destination.

Transferred to the postal service

The postal item was handed over to the local postal service for processing and further sending to the recipient.

Parcel issued for delivery

The postal item arrived at the post office, the postman received a notice of the arrival of the item for delivery to the addressee.

The record may mean that a parcel has been sent to the recipient's address for home delivery, or a notice of the receipt of the parcel has been sent to his address.

The package is being prepared for delivery

Means the receipt of the postal item at the recipient's post office, which must deliver the item.

Information on further statuses is not provided

The postal item was sent with a track code (tracking number) that cannot be tracked at the recipient's territory.

Problems at customs

The postal item was detained by the customs authorities to carry out measures to determine the purpose of the postal item.

When receiving goods in international mail within a calendar month, the value of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, it is necessary to pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent by mail is absent or does not correspond to the actual ones specified in the customs declaration, then it becomes necessary to conduct a customs inspection and document its results, which significantly increases the time spent on processing the items.

Error in the route of the parcel, the parcel will be redirected to the correct address

The parcel was sent to the wrong zip code or address, found an error and redirected the parcel to the correct address.

Package in transit

A status indicating that the postal item has been sent to the recipient's address.

The package has not yet been received from the sender

The seller has registered the postal item on the website of the postal (courier service), but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

A lot of time has passed since the last update in tracking a mail item. And because of this long interval, the track code will not be automatically tracked. Also, the delivery service could inform that further tracking of the postal item will be stopped after it leaves the territory of the sender's country and enters the country of destination.

Generalized status, which may imply return, dispatch, temporary storage and other status.

On the way - Left the waypoint

The postal item was sent from an intermediate post office and is directed towards the recipient.

On the way - Arrived at the waypoint

The postal item arrived at an intermediate post office for sorting, route selection and sending to the recipient.

Export from the country of departure

Means the actual dispatch of the postal item to the country of destination.

The postal item is handed over to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (MMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the choice and agreement of the most optimal (cheapest) route for the carrier for the delivery of your mail item. At this stage, neither the sender nor the recipient can track the exact movement of the shipment over the Internet.
An export operation takes an average of 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since the moment of receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and submit an application for search.

Questions of the speed of delivery of goods with Aliexpress are always the most relevant. Fast delivery is important both for buyers to receive the goods faster, and for sellers and the Aliexpress administration in order to receive money faster. Therefore, the site is constantly starting to cooperate with new delivery services that are not yet loaded with the flow of parcels and can quickly deliver items to Russia and the CIS countries.

And one of these services has recently become the post of Latvia. Nowadays a lot of buyers receive tracks ending in LV. Parcels go from China to Riga and then to Russia. And they are delivered further by Russian Post.

Track ZA… LV. Tracking

This track number is an unregistered package with partial tracking. That is, you will see the statuses in China, then the status of receiving the parcel in Latvia. And then about arriving at the post office and receiving the parcel.

That is, this method of sending is budgetary. With all the risks involved.

If a ZA ... LV format track is not tracked

  • - If there is no tracking record within 2 weeks after sending the parcel, then write to the seller, perhaps he forgot to send the parcel or it was lost in the post office.
  • - If no tracking status appears 14 days after sending, and the seller did not help, then you can
  • - If the parcel is stuck at any of the delivery stages, then you will need to open a dispute no earlier than 2-3 days before the delivery deadline.

Latvian mail parcel with track ZA ... LV hung up

Basically, at the first stages of delivery, when the parcel is transported by Cainiao from China to Latvia, tracking statuses change very vigorously. And there are a lot of them. Further, after receiving the parcel in Latvia, there will be very few tracking records. And there are only two statuses in Russia. Therefore, shoppers get scared when tracking freezes. But in fact, the parcel goes according to the recipient country. It just doesn't show up in tracking. And the journey can take from 3 to 21 days. Depending on the region and mail load.

But you need to follow the track number. As soon as the status “Arrived at destination” appears in the order details for Aliexpress, and you will receive an email notifying you of this status to your e-mail, this will mean that the parcel has arrived at your post office. And you can go and receive the shipment. Or wait for a notification for a large parcel. The small package will be put right in the mailbox.

Tracking statuses:

In China:

  • - Information about the parcel received- the seller has booked a track number
  • - Parcel accepted- the seller handed over the package to the postal company

Problematic statuses:

  • - The package has not yet been received from the sender- the seller has not yet sent the parcel to the post office
  • - Parcel returned- the post office has returned the parcel or the booking of the number is canceled.

Statuses on the passage of intermediate points:

  • - Transferred to the postal service
  • - Left the waypoint
  • - Arrived at the waypoint on Aliexpress

Export-import stage:

  • - Export from the country of departure - the parcel left China
  • - Import to the country of destination - the parcel arrived in Latvia

Tracking statuses in Latvia:

  • - Parcel accepted by LV - the parcel is registered at the post office of Latvia
  • - On the way - Transit point - the parcel goes through the territory of Latvia

In the recipient country:

  • - Parcel accepted - the parcel arrived at the mail of the recipient country
  • - On the way - Left the waypoint
  • - Arrived at the destination - parcel at your post office
  • - Parcel delivered
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