How to conduct tenders and purchases on the Sberbank-AST trading platform and where to get started: detailed instructions for beginners. Sberbank ast plug-in is not available, possible reasons for the failure Sberbank ast plug-in error is not available

To conduct online trades, it is required to install a special add-on that provides the formation and verification of an electronic digital signature. It works synchronously with a web browser that supports authorization or confirmation of actions via EDS. Sometimes an error occurs when the notification "Sberbank AST plug-in is not available" appears.

The electronic digital signature is used to manage the Sberbank-AST universal trading platform. After installation, the CryptoPro plugin is quickly integrated into the browser. It is compatible with most programs - Internet Explorer, Google Chrome, Safari, Opera. The plug-in is supported by all PC operating systems. The add-on is also compatible with a number of mobile operating systems. The signature is used to certify such data:

documents downloaded from the user's computer;
autocomplete data;
electronic documents;
business correspondence.

Possible causes of failure

An error when opening the "Error Sberbank AST" storage may occur for the following reasons:

The browser is outdated. The instructions contain the versions of the programs on which the add-in can be installed. Some outdated versions also support the plugin, but there are frequent crashes. Working with such a browser is dangerous - the data may become available to third parties.
Plugin is not installed. The list of downloaded extensions can be viewed in the web browser settings. If the plugin is missing, it is downloaded from the official site. Before starting the installation, all applications on the PC are stopped. After the installation is complete, the computer is restarted.
Incorrect browser settings selected. If an extension is added but not available, it is worth changing some settings. Google Chrome is activating the Netscape Module Support Tool. All additional plugins are deactivated in Internet explorer. All actions are performed using the menu located in the upper right corner of the page.
Root certificate missing. You can get it at a certification center that issues an electronic signature. Installation is carried out by double-clicking the left mouse button on the file. The system asks for confirmation of the action or prohibition to download. After installing the certificate, the computer is restarted. The browser may report that the certificate has expired. This indicates that the wrong date has been set on the PC.

If none of the above reasons were identified, you need to contact the technical support of the trading platform. The message contains the names of the operating system and browser, the date of issue of the electronic signature.

General information about EDS

documents downloaded from the user's computer;
autocomplete data;
electronic documents;
business correspondence.

Possible causes of failure

An error when opening the "Error Sberbank AST" storage may occur for the following reasons:

The browser is outdated. The instructions contain the versions of the programs on which the add-in can be installed. Some outdated versions also support the plugin, but there are frequent crashes. Working with such a browser is dangerous - the data may become available to third parties.
Plugin is not installed. The list of downloaded extensions can be viewed in the web browser settings. If the plugin is missing, it is downloaded from the official site. Before starting the installation, all applications on the PC are stopped. After the installation is complete, the computer is restarted.
Incorrect browser settings selected. If an extension is added but not available, it is worth changing some settings. Google Chrome is activating the Netscape Module Support Tool. All additional plugins are deactivated in Internet explorer. All actions are performed using the menu located in the upper right corner of the page.
Root certificate missing. You can get it at a certification center that issues an electronic signature. Installation is carried out by double-clicking the left mouse button on the file. The system asks for confirmation of the action or prohibition to download. After installing the certificate, the computer is restarted. The browser may report that the certificate has expired. This indicates that the wrong date has been set on the PC.

The rules for installing the CryptoPro CSP plugin in Mozilla Firefox differ depending on the browser version - 52 and higher, or older.

Mozilla Firefox versions below 52

To sign documents in Mozilla Firefox:

Disable automatic updates. To do this, go to “Menu” ⇒ “Settings” ⇒ “Additional” ⇒ “Updates” (Fig. 1).

Rice. 1. Location of the update settings in Mozilla Firefox

Install version 51.0.1 from the official Mozilla Firefox website.

To install the CryptoPro Browser plug-in, you need to do the following:

Download the installer from the official website of the Crypto-Pro company www.cryptopro.ru/products/cades/plugin and run the executable file.

2. In the CryptoPro Browser plug-in installation window, click the "Yes" button (Fig. 2-a).

Rice. 2-a. Installing CryptoPro Browser plug-in

3. Wait for the installation to complete (Fig. 2-b).

Rice. 2-b. Installing CryptoPro Browser plug-in

4. Click the "OK" button and restart the Internet browser (Fig. 2-c).

Rice. 2-in. Installing CryptoPro Browser plug-in

Important

After installing CryptoProBrowser plug- init is necessary to check if the add-on for working with electronic signature CryptoPro EDS Browser plug-in for browsers is installed in the browser.

5. Open the browser, click the "Browser menu" button, select the "Add-ons" section (Fig. 3).

Rice. 3. Browser menu

6. Click the Plugins tab. Opposite the "CryptoPro CAdES NPAPI Browser Plug-in" plug-in, select the "Always enable" option in the drop-down menu (Fig. 4).

Rice. 4. Add-on management

7. Restart your browser.

Mozilla Firefox version 52 and higher

To install the CryptoPro Browser plug-in, follow the steps:

Follow the link www.cryptopro.ru/products/cades/plugin, then select "browser extension" (Fig. 5).

Rice. 5. CryptoPro website

2. Click "Allow" (Fig. 6).

Rice. 6. Request resolution

3. Click "Add" (Fig. 7).

The universal trading platform Sberbank AST is an electronic type system created for holding open auctions at the federal level to obtain bidders the right to conclude state contracts for the supply of goods, performance of work and provision of services. The site is the leader in purchases in the domestic market, and is of great interest to many companies and individual entrepreneurs who want to get a profitable order. Those users who have an electronic digital signature and have been registered are eligible to apply for participation in the auction.

The service is regularly updated to improve existing services and add new features for its users

Before applying for the status of an accredited participant, you will need to collect the documents according to the list and prepare them electronically. Practice shows that a package of documents prepared according to the requirements increases the applicant's chances of timely approval of the application. Otherwise, the application will be rejected and the user will have to re-submit it, wasting time.

4 main areas of work of the system

Legal entities and individuals have the right to connect to the service. Before going through the accreditation procedure for Sberbank AST, you should submit copies of the following documents:

for legal entities

an extract from the Unified State Register of Legal Entities not older than six months;
constituent documentation;
power of attorney for the one who will be engaged in registration and bidding;
protocol on the appointment to the post of director.

for individual entrepreneurs

TIN assignment certificate;
extract from EGRIP;
a document confirming the authority of the person involved in registration and trading, if the individual entrepreneur will not perform this function.

To work with the site, you need to equip your workplace based on the recommended requirements

for individuals

certificate from the Federal Tax Service on registration;
identity document;
if another person is registered and participates in the auction on behalf of an individual, a power of attorney will be required for him.

All documentation must be readable, each copy is sent in a separate file (no more than 16 MB).

For successful accreditation, you will need to prepare a workplace. It must meet the following requirements:

Pentium II processor (not lower);
the volume of the hard disk is at least 2 GB;
RAM not less than 32 MB;
screen resolution - at least 1280 by 800;
Windows 2000 SP 4 or XP SP 2 Professional and later versions are installed;
editors for working with texts MS Office, MS Excel, WordPad;
RAR, ZIP or WINZIP archivers;
Internet Explorer browser at least version 8 or any other commonly used;
for using digital signatures - Crypto Pro CSP 3.6 and Crypto-Pro Browser plugin
install User certificate and CA root certificate.

In addition to the documentation, the participant must have an electronic digital signature, which is the key: it is impossible to work in the system without it. And you will also need to install the root certificate of the CA and the User certificate.

Further registration takes place in the following order:

the participant's EDS is initially checked;
an application for participation is drawn up;
checking e-mail;
sending a signed application to the operator;
the confirmation;
access to the Personal Account.

How to register for Sberbank AST

All registration consists of going through two stages:

as a user in the open part of the site;
as a participant in the trade section.

The platform's website has step-by-step instructions on how to register

Let's consider how to independently register for Sberbank AST. The registration algorithm in the open part is as follows:

go to the Sberbank AST website;
go to "Registration with electronic signature";
specify the participant's form on the page for selecting organizations;
then "Continue";
on the page that opens, fill in the registration fields (a significant part of the information is in the certificate);
to automatically fill in the rest of the information, you will need to select your certificate;
as confirmation, click on the "Read" button;
then you will need to download electronic copies of all documents;
click "Attach", select the desired file with the document and open it, then download it;
download all documentation in a similar way;
after filling in all the fields of the form, be sure to check the correctness of filling;
then click on the "Sign and Save" button.

The submitted application is sent to the operator for verification, which will take up to 5 days. After that, the potential participant receives a notification of the decision. After the application is approved and registration was successful, you can enter your Personal Account and submit an application in the trading sections.

It is very important to follow the order of the procedure and not make mistakes, as the application may be rejected and the user will not get a chance to participate in the auction.

Review of USP trading sections

Direct supply showcase - providing information to Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the transaction process

Universal trading platform (USP) is a service for organizing trades without limiting lots and industries. Platform participants can act as organizers and, at the same time, participants. USP unites dozens of electronic trading sections into a single system.

The following trading sections are available to users:

Purchases at 223-Ф3 - the whole range of purchases is offered.
Rent, privatization and sale of rights - property auctions for the sale, lease of non-residential premises for municipal purposes, apartments, non-stationary objects, land auctions, obtaining licenses for communication services, sale of shares.
Sale of property of bankrupt enterprises.
Purchases of PJSC Sberbank for the internal needs of the bank and its subsidiaries.
Fish market - tendering for the sale of fish products.
Purchases and sales for commercial organizations.
Direct supply showcase - providing information to Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the process of concluding contracts for the supply of goods and services.
Implementation of block cargo transportation.
Personal trading sections of large companies (Central Bank, Russian Railways, Rostelecom, Gazprom, Russian Post and others).

How to work for Sberbank AST for a supplier

If the user plans to act as a supplier, then it is inappropriate to rely only on luck. It is important to know how the supplier should proceed in order for the bidding to be successful. First of all, you need to develop a strategy that will bring the user a guaranteed result. This includes preparatory work, study of ETP offers, assessment of the volume of trades, identification of interesting clients, and a comprehensive analysis of competitors. An approximate plan of action is as follows:

preliminary selection of ETP;
accreditation on the platform;
participation in multiple tenders or requests;
evaluation of the effectiveness of trading.

Pre-selection is influenced by the availability of customers who may be of interest to the supplier. A potential buyer should be assessed in a complex:

study its history;
analyze the results of trades where he initiated;
actions of the winners in the selected product group;
what procurement procedures were used;
how was the enforcement of contracts;
study the plan and volume of purchases of the customer;
inquire about the existence of litigation, and who the customer was - the plaintiff or the defendant.

The "Loan in 60 Seconds" service allows suppliers and buyers to be more mobile during tenders

All these points will become decisive when deciding on further cooperation. The effectiveness of the supplier's work on the ETP will be evidenced by the number of sales, the level of price drop, participation costs, and the number of purchased customers.

What to do if the plugin is not available

The "Plugin not available" error is the most common error when working on the service. To avoid it, you need to install the CryptoPro plugin on your computer. How to do it:

download the plugin;
find this file in the "Downloads" section;
"Install CryptoPro EDS Browser-plugin" will appear in the window;
give consent to the installation;
click on the downloaded file;
the program will automatically install, after which a message about the completion of the operation will appear on the screen;
restart the browser.

If such a problem occurs in Internet Explorer, then you need to act in the same way with the only difference that you first need to disable all non-standard add-ons. At the end of the work, also restart the browser.

Loan service in 60 seconds

Since September 2019, a new service has been launched for suppliers registered on the electronic platform - obtaining pre-approved financing for participation in the auction. Buyers receive limits on loans from Sberbank-AST operators, which are carried out online. The advantages of the service are as follows:

loan processing speed takes only half a minute;
the procedure is carried out completely electronically;
participants are not required to provide any documents;
payment of the commission for the provision of borrowed funds is reduced to a minimum (money is debited from the participant's card or from his personal account on the ETP).

Borrowed funds are provided automatically immediately after the deadline for filing an application for participation in trading operations on the site.

At the moment, the transfer of funds is possible only to special accounts of Sberbank opened by suppliers in a banking institution.

The Loan in 60 Seconds service allows suppliers and buyers to be more mobile during trading on the ETP and to conclude profitable deals in a timely manner.

Conclusion

Summing up, we can say that Sberbank AST allows both to participate in the auction and to receive significant benefits from this procedure. This is a significant reduction in the cost of purchasing goods or services, as well as the opportunity to profit from an auction that sells and leases property. Registration and work on the site presents no difficulty, since the service is understandable for users.