Viber is not installed on windows xp. All the nuances of installing Viber on a laptop

In the operating room Windows system 10 opportunity appeared quick installation Viber apps from Rakuten Viber. This is a mobile messenger that can now be present on laptops as a full-fledged application.

The official version of the program can be downloaded at Microsoft Store- basic, preinstalled program in Windows 10. But sometimes users do not install Viber on their computer, and sometimes it does not even download. Below we will look at the most popular problems and how to solve them. Why might Viber not install on a computer?

Reason 1: Viber downloaded from a third-party site

Installation errors can often occur if the installation file downloaded from a third-party site is used, and not from an official source. To save yourself from possible difficulties on the shore, download official version applications.

Ready. Now you can enter the application directly from the Microsoft store, or pin Viber on the quick launch bar.

Reason 2: The application is blocked by antivirus

Sometimes programs or applications can be blocked by antivirus programs after installation. In this case, add them to " White list". In general, such a list can be called differently, it all depends on the antivirus you are using. Consider an example of solving the problem in the Avast program Free Antivirus.

With Viber installed on stationary computer or laptop rarely have problems, because the application is hosted in the official Microsoft store, and the OS also belongs to them. Therefore, compatibility should be maximized. And the solutions described above should finally eliminate all possible problems.

In this article, we will show you in detail how to install Viber on your computer and phone.

Is an application for a smartphone or Personal Computer, which allows you to make calls completely free of charge, as well as exchange messages, pictures and videos. Considering that you only need to pay for Internet traffic, we can say that with Viber you can really save on cellular communication... By the way, the application itself, for any platform, is free.

The main advantages of Viber:

High-quality communication
Doesn't load the system
Saves battery power
Automatic adding of contacts through the phone book (only those who already have Viber)
Real savings on phone calls

2. How to install Viber (vibe) on the phone

And so, if you have Android, go to the site Google play and find Viber there and click the "" button, or download the apk file.

After that, the program will provide you with a list of zones, for access to which the program requires your permission. Click the " Accept »

After that, the program will be downloaded and installed on your phone. This, in principle, is the whole installation. Next, you need to enter small settings required for the application to work. On the welcome window, click the " Proceed»

Enter your number cell phone and, if Viber did not do it automatically, indicate your country.

You must enter a number without a code. Be careful.

When you indicate your country and number, click the button " Proceed »

After that, confirm the correctness of the number you dialed and wait for an SMS with an access code. Viber will recognize the message itself and insert the code in the required field.

If the SMS did not come, find and select voice activation in the settings and wait for the call. According to the usual telephone connection, regardless of the availability of the Internet, the robot will call you and tell you 4 digits of the activation code. You just have to remember them and enter them manually.

Ready! Viber is installed on your phone too... Customize the application for yourself and enjoy communication.

3. How to install Viber on a computer (PC)

In order to install Viber on your computer, you must first download it. Go to the official website of the program Viber.com and press the button " Download Viber».

Before installationViberon your computer, you need it to be installed on your phone. Otherwise, the activation code will simply not come.

After the installation file is downloaded, click with the mouse on the shortcut that appears on the desktop. We accept license agreement by clicking the "Accept & Install" button

Next, the download of the installation files will begin, and then automatic installation... When the program is installed, it should automatically launch. If this does not happen, click on the shortcut on the desktop.

When you start the program for the first time, you will need to bind your cell number to the Viber client on the computer. If you already have Viber on your phone, click the "Yes" button and in the next window specify your country, enter your cell number and click the "Next" button

Attention! InstallationViber must be done from under an account with administrator rights. Otherwise, the program will not install.

After specifying the country and phone numbers, click the "Next" button and expect an SMS with a code. When you receive a message with a four-digit code, enter it in the appeared activation field and click the " Sign in to Viber»

That's all! Viber has been successfully installed on your computer and is ready to go.

If the article was helpful, say thanks!

It seems that you do everything according to the instructions, but still Viber is not installed on your computer or just does not open? Then read on! We will look at the most common reasons why the application does not work, and how to fix them.

Oleg (17.01.2019 at 14:31)
I can not install viber on my computer XP, SP3 error "The entry point to the GetThemeTransitionDuration procedure was not found in DLL UxTheme.dll "Reply ↓
1. Alexander (15.02.2019 at 01:14)
  Good day, Oleg! I have the same problem. tell me did you manage to fix it? if so, please tell me how to do it! Thanks in advance, Alexander! Reply ↓
  1. help of a friend (06.03.2019 at 15:53)
    put live pack 19 Reply ↓
Svetlana (11/23/2018 at 14:04)
I can not install vibe. At the time of loading, 98% gives an error: Error writing to file C: / .... verify that you have access to that directory Reply ↓
Alla (17.10.2018 at 00:18)
Good afternoon. I install it on win8, I register, but the application is not installed anywhere, I close the window and that's it, I can't find it, how to start it? Reply ↓
1. Site administration (16.10.2018 at 08:28)
  Try to find the application through the search Reply ↓
aln (02.10.2018 at 00:16)
What if I don't have a smartphone and need a vibe on my pc? Reply ↓
Zoya (08/29/2018 at 16:22)
The program categorically refuses to install, cleaned the computer, there is enough space, I registered everything, turned off the firewall, the antivirus program, too, using CCleaner cleaned the registry and everything that was possible, periodically deleted the downloaded file and loaded a new one ... after downloading the program, a white window opens " the program does not respond "... what to do? Reply ↓
1. Valentine (16.01.2019 at 21:13)
  I have the same, are you our solution? please tell me Reply ↓
Oleg (08/25/2018 at 19:34)
Vin7x64 system. The installation went through but does not start. It hangs for a few seconds in the processes and crashes. Reply ↓
1. Anna (08/31/2018 at 22:12)
  Download the XP version and it will work. Reply ↓
  1. Helena (09.24.2018 at 12:17)
    didn't help me. more correctly installed, but after scanning the code says that something is wrong, scan again. and so on in a circle Reply ↓
  2. Alla (11/18/2018 at 16:53)
    Yes, the viber version for XP was installed on Windows7. Thanks! Reply ↓
Oleg (08/25/2018 at 19:27)
It was installed on Vin7x64, but it does not start. In the processes, it will hang for a few seconds and disappear. Reply ↓
Helena (08/02/2018 at 20:10)
I cannot activate with a code, because the camera does not work. But I can't press the item "the camera does not work" in the Viber window, since the window does not stretch and I cannot see this item (I found out about its existence on the Internet). Reply ↓
Max (07/06/2018 at 21:56)
The program was installed on the computer, but when you open a white window appears without any "continue" buttons / pointers, and actually nothing else happens. What to do? Reply ↓
Ksenia (06/20/2018 at 17:58)
The program was installed on the computer, but when you open a white window appears and actually nothing else happens. What is the reason? Reply ↓
1. Valery (07/02/2018 at 13:04)
  Control Panel \ All Control Panel Items \ System \ Device Manager \ Display Adapters and update hardware configuration or update drivers Reply ↓
  1. Valentine (16.01.2019 at 21:18)
    can you please make a screen the control panel has opened, and then Reply ↓
Vyacheslav (06.06.2018 at 14:07)
The computer is NOT installed, what should I do? writes (Error writing to file: C: \ Users \ Tom \ AppData \ Local \ Viber \ iconengines \ qsvgicon.dll. Verify that you have access to that directory.) Reply ↓
metalpipeman (05/12/2018 at 16:20)
As far as I understand, Viber no longer works with x64 architecture. Reply ↓
1. Oleg (08/25/2018 at 19:29)
  I have the same problem. Installed, start-up, a few seconds in the processes and crash. Reply ↓
Olga (05/06/2018 at 17:11)
Viber is not installed on HP and writes an error The entry point to the GetThemeTransitionDuration procedure was not found in the Ux Theme.dll DLL. What should I do? Reply ↓
earring (04/07/2018 at 10:46)
the application is completed after pressing the ctrl + c keys, such an inscription appears when I want to install the vibe on the computer Reply ↓
1. Alexander (02.07.2018 at 11:07)
  Good afternoon. Windows xp, 3 service pack is installed on my computer. When installing the vibe, it gives an error: gettheme transition duration. Is it possible to solve this problem without reinstalling Windows? Reply ↓
Irina (30.03.2018 at 23:59)
After the connection is established during the installation of the program, Viber stops responding ((((if I turn off and then try to log in again, then it writes that the Viber program has stopped working, Windows can search for the elimination of this error on the Internet, it tries to find a way, only to no avail ((((Reply ↓
Vitaly (26.02.2018 at 16:50)
Viber is installed on the phone, the calls are passing, I can not install the vibe on the PC downloaded from the official website, installed, I enter the phone number to activate the vibe, nothing happens. Reply ↓
1. Site administration (01.03.2018 at 12:29)
  Check the memory on your device, perhaps it is corny that it is not enough) If it still does not work, you can always contact Reply ↓
Sergey (12/25/2017 at 16:21)
Hello. After I installed the vibe at startup, it gives an error The entry point to the procedure LCIDToLocaleName was not found in the DLL KERNEL32.DLL. I have windows xp sp3. What to do? Reply ↓
1. Dmitriy (02.01.2018 at 20:51)
  Hello Sergey. I have the same problem on Vista (32-bit). Did you manage to solve your problem? Reply ↓
Natasha (04.12.2017 at 17:42)
Viber is not installed on my windows xp. Writes the program willfully stopped working, contact the support service. And all this at the post-entry stage phone number... But before that, the vibe was a little plowed but worked. Help solve the problem. Reply ↓
1. Site administration (12/07/2017 at 15:04)
  DD! Look here Reply ↓
Yaroslav (11/26/2017 at 13:55)
I downloaded it from your site, installed it correctly as always, but still does not want to work. Writes no connection, how this is possible is a mystery to me. OS windows 7 64bit Reply ↓
1. Site administration (11/29/2017 at 13:42)
  DD! The new Viber does not support Windows 7 - download another file on your PC using a file hosting service. Reply ↓
Alexey (09.11.2017 at 10:31)
If you just run Viber for PC, then it is offline all the time, and messages do not go through. There were no problems with the Internet and no (dedicated line, direct connection) and everything worked before. When you try to update, Windows writes that the program performed an incorrect operation. Updated manually to version 7.0. Then I launch Viber on a PC under the admin, enter the phone number, the activation code comes to the smartphone, but there is nowhere to enter it on the PC! The waiting waiting arrow is spinning. What to do to make the desktop work Reply ↓
1. Site administration (11/10/2017 at 14:22)
  Good day! What version of Windows OS? Reply ↓
Yuri (10/10/2017 at 15:13)
please tell me, I install the vibe, downloads the installer during installation, looks for some path, and writes the error 0x80070643 what to do ??? Reply ↓
1. Site administration (10/11/2017 at 15:40)
  Good day! Try it and follow the steps as in the instructions. Reply ↓
  1. Andrey, Krasnodar (12/23/2017 at 20:43)
    GOOD EVENING! HELP PLEASE UNDERSTAND WHAT THE PROBLEM IS PROPERLY .. CHANGED THE OPERATION TO W-7 HOME BASIC (VIBER, BEFORE STANDING). THE APP DOWNLOAD, CLICK, INSTALL, - Nothing happens !!! HOW IN THE ABOUT .. MAYBE ANY DRIVER IS ABSENT? THANK YOU IN ADVANCE! Reply ↓
    1. Site administration (12/29/2017 at 14:57)
      Check for viruses on your computer and make sure that antivirus program does not block the application. If this does not help, write a request to those support. Reply ↓
Evgeniya (10/01/2017 at 17:08)
Good evening, I downloaded the vibe on my PC, activated it with a QR code. Now when I try to send messages to a contact, it says that there is no network connection. Although the internet is stable. Couldn't help. Reply ↓
1. Tolik (10/02/2017 at 16:17)
  Check your computer settings - maybe something is blocking the output. Reply ↓
  1. Irina (11/12/2017 at 21:46)
    What settings should I watch? I have the same problem, writes that there is no network connection. Although the internet is stable. Reply ↓
    1. Yaroslav (11/26/2017 at 13:31)
      the same situation, the Internet is there and the vibeer writes that there is no connection. Viber is needed for work. horror how this situation infuriates Reply ↓
Svetlana (09/28/2017 at 13:25)
As usual, I downloaded the vibe to my computer, installed it where it was necessary, entered the phone number, clicked "continue" and throws it to the page "do you have a vibe on your phone", click "yes" and it returns me to the page "enter the number" (although it does and registered in the field) I press continue and everything is according to the previous scheme, a vicious circle. And on the installation page, there is no ordinary Windows in the choice of operating systems, only mobile ones. Reply ↓
Vadim (08.24.2017 at 09:38)
It gives me: "error connecting to the viber service" when sending a message. How to solve? Windows 7 64 bit, did not ask for the QR code when installing. They sent a code to the vibe on the phone. I installed a vibe on the laptop, I go to the Internet via a CDMA modem. Reply ↓
1. Site administration (08/25/2017 at 15:28)
  Good day! After entering the code - should there be a QR code, have you entered the numeric code correctly? Reply ↓
Vadim (08.24.2017 at 09:30)
Viber on Windu was made with feet ... Such a UG still needs to be looked for. I generally keep quiet about activation ... Reply ↓
Maksim (07/14/2017 at 08:46)
Hello! Viber does not open on the computer. Writes an error: "not a Win32 application". I have Windows XP SP3. I downloaded the version specifically for Windows, updated the NO-framework, completely uninstalled the antivirus, but nothing helped, I keep writing the same error - "is not a Win32 application". Reply ↓
1. Dmitriy (07/15/2017 at 13:32)
  Take the setup file from https: //site/viber-dlya-windows-xp.html. Try again. Unsubscribe how things are. Reply ↓
  1. Natalia (08/14/2017 at 14:33)
    Good afternoon. Like Maxim, I get the error "Not a Win32 application" when I open the program. I downloaded the installation file from your link. Reply ↓
    1. Lesya (08/17/2017 at 13:09)
      There is a difference between Windows versions- there is a 64-bit one, and it is not a fact that such a system will support applications that are designed for 32-bit systems. Try to open the program in compatibility mode Reply ↓
Alexey (07/08/2017 at 11:25)
When I try to install Viber on Windows 7, I get an error: 0x80070 - The file or folder is damaged. Reading is not possible. Disabled antivirus, did not help, please tell me what to do? Reply ↓
1. Dmitriy (07/11/2017 at 13:12)
  1. Right-click on installation file(ViberSetup), which you downloaded, then click on "Fix compatibility problems", then "Use recommended settings", then "Run the program". The installation should begin. 2. If point 1 did not help, remove the antivirus completely, install the application, then return the antivirus. Good luck. Unsubscribe, it worked or not. Reply ↓
  1. Akex (11/30/2017 at 17:03)
    Thanks! Everything worked out! Reply ↓
2. Basil (07.22.2017 at 12:27)
  I also had such an error! (Nothing helped! And no wonder the problem with the registry! So My solution: Open the Autoruns program run from Admin !!! and find the VIBER registry line and Delete !!! and after that, the installation will work fine! ) Reply ↓
Yuliya (06/19/2017 at 10:33)
Good day! I can not install vibe on my computer. I downloaded it from the website vibber.com. When requesting the code, I twisted the download. But it did not load. Now he writes that the limit has been reached? What to do? Reply ↓
1. Lena (06/21/2017 at 13:11)
  what is your windows? Reply ↓
Natalia (06/15/2017 at 11:41)
Good day! I tried to install the application on the laptop and asked for a QR code. But it didn't work out. How to solve this question Answer ↓
Vitaly (05/11/2017 at 11:49)
Good day, tell me, if the vibe on the phone is not turned on or the phone is broken (flash memory flew out), can I download the vibe to the laptop and see the latest information there. I download the vibe, install, reboot the beech - a window pops up with a vibe and it hangs, does not respond to the mouse. Reply ↓
1. Karina (05/12/2017 at 13:12)
  without a phone, you still will not enter it. Reply ↓
ONLE (12.04.2017 at 11:00)
I installed the application on my computer. After entering the country and entering the number, it writes an error. What should I do? Reply ↓
1. Vania (04/13/2017 at 08:53)
  you probably have lost the time and date settings on your computer (time zone), update the information Reply ↓
Paul (03/06/2017 at 16:04)
Windows 10 - 2 errors while installing vibe: 1) The installer has encouranered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503. 2) The installer has encouranered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2502 Reply ↓
1. Dmitriy (08/01/2017 at 23:26)
  A similar problem! The tambourines are over ... (Reply ↓
Dmitriy (12/17/2016 at 06:51)
I downloaded Viber on my computer, installed it, when you open it, where you need to enter a phone number, scan a barcode - nothing is visible in the window. If you fold and unfold several times, some details of the overall picture appear, but still it is not possible to work. Reply ↓
1. Timofey (12/18/2016 at 10:49)
  Contact Reply ↓
Maryana (11/27/2016 at 19:46)
help, please, I installed the vibe on the panel, but when I enter the phone number, it says that I should contact the vibe support service. Reply ↓
1. Mark (28.11.2016 at 17:00)
  Well, contact :) Reply ↓
2. Maryana (11/28/2016 at 19:13)
  help please, during installation it gives an error: 0x80070005 - access denied Reply ↓
  1. COFFEE (11/29/2016 at 10:36)
    Contact Reply ↓
  2. ret (03/22/2017 at 11:15 am)
    poke the right mouse button on the installation file that you downloaded (ViberSetup) and click on "fix compatibility problems", then "use the recommended parameters" then "run the program" and it starts to install! Reply ↓
Helena (08.11.2016 at 17:26)
Hello, I'm downloading a file to my laptop, opening it, asking to start the application? I choose ok, the window disappears no more signs. used to be and work. then deleted it, it works well on the phone. Reply ↓
1. Hilary (10/09/2016 at 17:03)
  Contact Reply ↓
Anna Feeva (10.29.2016 at 21:41)
Well, it is being established, which I just did not do. And removed and installed step by step as written here. Writes an error during installation: verify that you have acess to that directory Reply ↓
1. Alexandria (01.11.2016 at 09:43)
  Contact Reply ↓
Evgeniy (09/28/2016 at 15:43)
It looks like the vibe on the PC will no longer work, do I understand correctly? Writes on this moment 3 versions of Android, iPhone, and Windows iPhone are available Reply ↓
1. Slider (09/29/2016 at 12:30)
  Works great on a computer. Who writes what is not on the computer? Reply ↓
Dmitriy (09/16/2016 at 16:22)
I put the vibe on the PC as a phone using bluestack. the pc issues a key, copy it. but I can not open either in the bluestack browser or in the phone Reply ↓
Anatoly (09/06/2016 at 09:02)
This activation just infuriates me, I have a phone to make calls, not a smartphone, for other purposes I have tablets and PCs, now every time I have to look for a smartphone from my friends, and with a full-size SIM card, why can't you just send a code to SMS, so if an intruder takes possession of my smartphone (which I do not have), then the QR code will scan without any problems, it's ridiculously simple! Reply ↓
Kirill (08/27/2016 at 10:20)
The activation code is not sent to the mob. telephone. Reply ↓
Dfkthbz (08.22.2016 at 12:11)
Good afternoon, viber was installed on the phone and 2 pcs, I wanted to install it in 1 more phone, but he writes to update to the latest version, from 2 pc to deleted accounts, but in the phone she deleted the program without deleting the account. As a result, I can not start from any device, everywhere I write update to new version? Is there a solution to this problem or is there anyway for this number ??? Reply ↓
Kirill (08/17/2016 at 15:18)
When installing on a computer, when you need to confirm the phone number, it says "Something went wrong. Please try again or contact Viber user support". I'm fine with the Internet Reply ↓
Ruslan (08.08.2016 at 15:14)
Hello, I can't install viber on windows 7 in any way, after clicking on the agreement, it issues error One or more issues caused the setup to fail.please fix the issues and then try setup. tell me how to fix it ?! Reply ↓
1. Sukhrob (10/27/2016 at 19:37)
  the same, there is someone who will help Answer ↓
  1. Atashev (10/28/2016 at 15:56)
    Contact Reply ↓
Maksim (07/17/2016 at 22:38)
Help, when installing on windows 8.1 gives error 2502, 2503 Reply ↓
1. RU (07/18/2016 at 15:08)
  Contact Reply ↓
Tatiana D. (07/05/2016 at 19:46)
Tell me, what could it be!? The Viber program was terminated ... it worked fine, then it hung up, rebooted the laptop, but it wrote to me, deleted the program, but I can't reinstall it ..... Answer ↓
1. Zhenya (07/06/2016 at 15:44)
  I also had: you need to delete all the data of the old vibe and upload it again! try again Reply ↓
Michael (07/04/2016 at 20:19)
Good day. When installing, it gives the following error 0x80070057 - The parameter is set incorrectly. What could be the problem?! Reply ↓
Dmitriy (07/01/2016 at 14:50)
Viber is installed on my phone !!! Why, when I enter my phone number into Viber on my computer (during installation), it offers to install it on my phone ?! I ALREADY HAVE IT ON THE PHONE !!! And at this moment, I cannot enter Viber via PC! What to do? Can I somehow tell you my phone number for verification, and get my code to activate the application on the PC ??? Reply ↓
1. Pot (07/02/2016 at 10:54)
  Is Viber installed on your phone to the same number to which you are now registering Viber on your computer? Reply ↓
Olga (06/28/2016 at 08:18)
Sorry. I installed the vibe. I entered the country code, phone number, and I get an ERROR. What to do? Reply ↓
1. Vania (07/01/2016 at 15:46)
  what mistake? reinstall again, restart your computer - the simplest steps should help. Reply ↓
Alexander (06/15/2016 at 12:20)
I installed Viber on my Windows 7 computer. It always stood and worked on this computer. I deleted the old version and installed the new one. Now, when launched, it gives out the country code of the United States. I choose the code of Ukraine, enter the phone number, but constantly writes that there is no connection to the network. The computer rebooted, gave full administrator rights to the program, Kaspersky Anti-Virus Internet Security does not block the program. Standard firewall too. I do not know how to solve the problem .. Help please! Reply ↓
1. Ira (06/17/2016 at 15:50)
  Now the modern vibe is already running on Windows 10, it is better to download the old version of the APK Reply ↓
  1. Alexander (08/10/2016 at 20:50)
    1. I do not quite understand what has apk to Windows? Isn't that an extension of the Aderoid? 2. What version do you recommend for Windows 7 and where to download it? Reply ↓
    1. Oleg (08/11/2016 at 08:37)
      1) On Windows you can install apk file, which, indeed, is an extension for android, using the program Bluestacks..html Reply ↓
Natalia (05/27/2016 at 10:23)
Please tell me - I have a vibe for Windows 8.1. not installed. Writes - reboot the system. I overload the computer .. and Viber is not installed, everything also writes - overload the system. Many times I deleted the program, put it on a new one. Same problem. How to solve? Reply ↓
1. Maria (05/29/2016 at 15:52)
  but tried to disable the antivirus, and then load the viber Reply ↓
Vladimir (04/20/2016 at 11:47)
Good day! I have a Windows XP SP3 computer Home Edition and until today I had Viber installed and working perfectly (just yesterday). But, today I turn on the computer, but Viber does not start and does not give any errors. I decided to reinstall it - I downloaded it from the official site latest version Viber 6.0.1.5, I start the installation, I agree with the License, then the installation starts and at some point it stops and gives an error: 0x80070653 - it is not possible to open this installation package. Check that the package exists and can be accessed, or contact the program vendor to ensure that this installation is correct. Windows package... What to do? Viber is very necessary on a PC for work. Reply ↓
1. Dima (04.21.2016 at 12:48)
  You probably haven't completely uninstalled that version of the vibe. Clean your computer, cache! Reply ↓
Vadim (04/19/2016 at 13:28)
is it possible to install siber on nokia c5-03 if so how to do it? Thanks! Reply ↓
1. Gosh (04/20/2016 at 18:49)
  This phone doesn't seem to work! Reply ↓
Dmitriy (08.04.2016 at 13:30)
I can't connect to the computer ... He writes that something went wrong and you need to contact the support service Reply ↓
Nikita (04/03/2016 at 23:00)
Not installed. When installing, the installation failed. Then 0x80070666 Another version of the product is installed. But the vibera was not on the laptop. I found through the control panel in uninstalling programs that there is some kind of vibe, I open it - the "Reinstall, uninstall and close" window appears. I try to reinstall or delete, writes an error, then 0x80070005 - Access denied Reply ↓
Novel. (04/03/2016 at 17:55)
When entering the activation code on the PC, it writes that the code is not correct. I have reinstalled everything on my phone and PC 3 times already, nothing changes. The vibe works on the phone. Reply ↓
Natalia (03/30/2016 at 15:41)
Hello! I can't run vibe on my computer. Writes there is no connection to the Internet. Viber 5.2.0. Windows 7. There are no problems with the Internet. On the phone, too, there are no problems with it. How to be in this situation? Thanks! Reply ↓
1. Yuri (04/01/2016 at 16:55)
  do you have a dial-up connection? You can try the following: set the NDIS connection type in the modem settings. Then the connection will appear, it will be possible to send and receive messages, but the N \ a icon will remain Reply ↓
Tatiana (16.03.2016 at 00:56)
I can not install Viber. They send me the code, I enter it, they tell me that the code is wrong. Thanks Reply ↓
1. Veronica (03/16/2016 at 13:49)
  Try the methods listed in this article: If they do not help, then contact Reply ↓
Olga (08.03.2016 at 12:15)
Good day! The vibe was removed from the phone twice (by mistake, children). Now it is not installed in any way through the play market. I cleaned all the tails with a wedge by the master, looked for them through file manager- everything is clear. But the vibe is not installed - the error code is -24. On android. Advise what to do ?? Reply ↓
Michael (02/23/2016 at 12:14 pm)
Hello, please help, during installation it gives an error: 0x80070005 - access denied Reply ↓
Alexander (11.02.2016 at 12:11)
Setup successful - knocks out when installing the vibe .. please tell me what to do ?? Reply ↓
1. Sergey (02/12/2017 at 18:47)
  Good evening! Exactly the same problem as YOU. Successfully installed and that's it. And then he asks to close the window. I close the window and stand motionless. For two days now I have been fighting this problem. There is no just an intelligent programmer nearby. If you have solved this problem, I will be grateful for your help. Best regards, Sergei. Reply ↓
Artem (02/07/2016 at 20:45)
I'm trying to put on XP, the installation is 1 second and that's it! No VIBER! When reinstalling, it offers to uninstall! Reply ↓
1. Shot (08.02.2016 at 16:19)
  most likely something is blocking: antivirus or firewall, or some other third-party program. Reply ↓
Kate (01/29/2016 at 19:11)
One day, the vibe was deactivated on my own both on the computer and on the telephon, with a turnaround renewal, a code comes that I enter and writes that the code is not correct and so it has been for a week now, neither the auto-call of the vibe nor anything helps! Reply ↓
1. Andrey (02/27/2016 at 00:42)
  I have the same story. After installing the viber file, an SMS comes with a code, the phone does not accept it, it writes the wrong code. what happens .. the same when incoming call with code. writes the wrong code all the time. that's all. what to do? Reply ↓
Oleg (31.12.2015 at 02:18)
When the installation is complete, the PC displays the error "colnd not create key ....." after which the installation is interrupted and that's it .. Reply ↓
OLGA (17.12.2015 at 23:20)
Good evening, the vibe is installed and working on the phone, installed the program on the computer, entered the phone number, he writes to activate account Viber requires internet connection. Check connections. Although the Internet works well, I rebooted the computer, still nothing. Reply ↓
Ivan (12/14/2015 at 17:46)
Hello. I install the vibe on the PC and indicate that I had it on my phone before, after which it asks for my number, which I naturally write, and then I need to enter the code that should come to the phone number I indicated. But nothing comes to me! I rebooted everything a hundred times, etc. Tell me what I need to do. Thanks! Reply ↓
1. Trapper (15.12.2015 at 09:47)
  You said that you used to have it on your phone. Is he not there now? It's just that Viber on the computer is synchronized with Viber on the phone. Only after installing and registering the application on the phone, you can install it on your computer. Reply ↓
Alexey (12/13/2015 at 21:22)
Hello! When installing on a computer, it gives an error "0x8007064a - These settings for this product are corrupted. Please contact support." And further information with a log file. Reply ↓
1. Ethiopian (12/14/2015 at 16:32)
  Try a different version to install. If it doesn't help, then really contact support. Reply ↓
Alina (06.12.2015 at 23:39)
Hello. Installation of viber is very fast (4 sec.), And it is not requested mobile phone... After installation, it is not displayed in the list of programs. It is visible in the list for deletion, when you try to delete it, a window pops up with the possibility of deleting or correcting it. After deleting and new installation all the same is repeated. Windows does not treat it as a program. What to do? Reply ↓
1. Gavrik (07.12.2015 at 16:48)
  Such a joke can be if the version of the operating system is lower than the required one. Try upgrading. Reply ↓
Ruslan! (01.12.2015 at 16:33)
downloaded the installer! I start it, no action happens, it immediately writes that the installation was completed successfully, but the program is not installed anywhere, it is in the control panel and weighs 0.93 mb, I delete and reinstall it and the problem is the same! is there any solution? Reply ↓
Andrey (11/27/2015 at 14:16)
I'm trying to install Viber on my PC. Viber works on the phone, but on the PC when I enter the phone number, it displays the following error: I cannot activate Viber on the device, contact Support. What could be the reason? Region - Ukraine, operator Life. Thank you very much. Reply ↓
1. Garik (11/28/2015 at 16:59)
  Make sure you have a suitable operating system (sometimes it doesn't work because of this) .. html If all else fails, then, in fact, contact the viber support service. Reply ↓
Irina (11.24.2015 at 18:47)
I downloaded the file, when I open it I put a tick on the agreement and at the time of loading the message "could not access the Windows Installer service" pops up. I have XP, what should I do? Viber phone has Reply ↓
1. Guru (11.24.2015 at 17:02)
  It is possible that the installation service is incorrectly configured. Try the following: 1) Go to Control Panel - Administrative Tools - select "Services" - at the bottom of the pop-up window there is "Windows Installer" - open it by double clicking. A window has opened - select "General": - look at the line "startup type" - there should be "manual" - as an executable file: C: \ WINDOWS \ system32 \ msiexec.exe / V 2) Go to the "Dependencies" tab. It should read the following: "Remote Procedure Call (RPC)". 3) Perhaps the reason lies in the association of the program for the .msi files. To check this, open "Start" - "Control Panel" - "Programs" - then "Default Programs" - "Set Mapping". Matching is not specified, or there is no Windows Installer? Fix it. Any of this should help. Reply ↓
Udachina Tatiana (11/23/2015 at 17:25)
Hello. When activating an application on a computer (Windows 10), it asks if there is an application on the phone. The phone (Android) has Viber. I enter the phone number, but the application offers to install it on the phone first. What to do? Thank you in advance. Reply ↓
Victoria (11/20/2015 at 00:15)
Windows 7. installed all the rules. entered the code that came to the phone. Then the program does not open, a window appears with the inscription "Stopped work of the Viber program Windows may search for a way to eliminate this error on the Internet." and there are two ways to choose from: 1. Look for a solution to the problem on the Internet and close the program. 2. close the program The first way does not work for some reason. The second is useless. The whole procedure was repeated several times: from deleting everything related to the vibe on the computer to entering the code. the same thing is repeated Reply ↓
Inna (04.11.2015 at 10:37)
Vieber used to work well. Yesterday I demolished the program, installed it again and .... requires it to be installed on the phone, when the vibe is on the phone and it works Reply ↓
Nik (03.11.2015 at 20:49)
Good day! When installing Viber in Windows 10, there is such a problem: in the window where you need to enter the phone number, I enter it. Writes that to continue the installation, you need to install the program on the phone, although Viber is installed on the phone. What to do? Thank you in advance! Reply ↓
Alexander (01.11.2015 at 08:37)
Previously I tried to install Viber via Wi-Fi and the result was unsuccessful. Only when I connected the laptop to the network via a cable, I was able to install the vibe on the laptop. These are the interesting things. Reply ↓
Alexander (01.11.2015 at 08:12)
I constantly give out that the halyard is damaged. This is for a laptop with a seven. But on the stationary from the 10th I became without problems. Reply ↓
Alexez (10.29.2015 at 01:11)
The program does not send a password to the phone when installed on a laptop. Reply ↓
Tomi (09/04/2015 at 14:08)
deleted Viber from the computer, started installing a new one, but it is not installed and writes- A newer version of Viber 5.2.0.2546 is already installed - "A new version of Viber 5.2.0.2546 has been released already installed" what to do? Reply ↓
Irina (08/29/2015 at 15:32)
I can not install vibe, writes that version 5 ... is already installed, although I deleted the previous one (it did not work after the update). I checked all the disks, they are not installed anywhere, what can I do? Reply ↓
Andrey (08/27/2015 at 10:31)
there was a vibe on Windows 7, it worked well. when the vibe was started, it turned on command line, and everything hung on it. I tried to remove the vibe and run and install, but nothing works. now it is not installed at all and writes the inscription: a never version of Viber 5.2.0.2546 how to install it and get rid of this inscription? Reply ↓
1. Irina (08/29/2015 at 15:34)
  Andrey I have the same problem, did you get an answer? Reply ↓
2. Svetlana (08/30/2015 at 15:51)
  The same problem, only at 8 ... What to do? Reply ↓
Olga (08/02/2015 at 21:47)
Downloaded the installer, the computer issues: "The entry point to the procedure LCIDToLocaleName was not found in the DLL KERNEL32.dll. What should I do? Answer ↓
Egor (06/29/2015 at 20:43)
Same issue: Failed to create OpenGL context for format QSurfaceFormat (version 2.0, options QFlags () depthBufferSize24, redBufferSize-1, greenBufferSize-1, blueBufferSize-1, alphaBufferSize-1, stencilBufferSize-8, samplesInior2, sweepBehavter , profil 0). This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher, or, if this is not possible, make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll, libGLESv.dll and d3dcompiler _ *. Dll) are aviable in the application executable's directory or in a location listed in PATH. Moreover, OpenGL is installed on the computer Reply ↓
1. instadmin (06/30/2015 at 09:51)
  If OpenGL is installed, then you need to update its version. This is exactly what the message "OpenGL 2.0 or higher" says. Reply ↓
Olga (06/26/2015 at 11:55)
Viber used to work fine on a computer, but now it says: Failed to create OpenGL context for format QSurfaceFormat (version 2.0, options QFlags () depthBufferSize24, redBufferSize-1, greenBufferSize-1, blueBufferSize-1, alphaBufferSize-1, stencilBufferSize-8, samples-1, swepBehavior2, swapInterval 1, profil 0). This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher, or, if this is not possible, make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll, libGLESv.dll and d3dcompiler _ *. Dll) are aviable in the application executable "s directory or in a location listed in PATH. Tried to delete, then re-uploaded - it does not help. Reply ↓
1. instadmin (06/26/2015 at 13:13)
  Good day! To solve the problem with the OpenGl driver, you need to install it on your computer. To do this, look for a suitable driver by request like "opengl 2.0 download for windows 7". Once you find it, download and install this driver and everything should work. Reply ↓
  1. Olga (06/28/2015 at 01:41)
    could you help with the link? I do not really understand .. I have already searched, and did not find :) I am grateful in advance. Reply ↓
Vasilisa (05/19/2015 at 13:09)
The installation is interrupted and the program writes. this application failed to start because it could not find or load the QT platform plugin windows. reinstalling the application may fix this problem. reinstalled several times, it does not work Reply ↓
1. instadmin (05/19/2015 at 16:33)
  Vasilisa, good afternoon! .Html Reply ↓

We all know that equipment sometimes fails, and even the most reliable programs can get capricious during installation. Why isn't Viber installed on my phone or computer? We will try to sort out all possible problems.

Are you thinking "Why can't I download and install Viber on my Android gadget (let's say)?" The main cause of installation problems is poor or no internet connection. Whatever gadget you use, before downloading and installing the application, be sure to check how the router works and whether the mobile network is available.

This reason is, so to speak, common. Now let's figure out why Viber is not installed on different devices... Let's start with the phone.

Telephone

Often users complain "I can not install Viber on my phone, it gives a connection error." The system usually issues errors if there is a disconnect between the application version and the device firmware version. Very often, for this reason, Viber is not installed on the iPhone 4, because updates for this model have ceased to be released in the AppStore. If you use a gadget that came out several years ago, specify which version of the messenger will be relevant for him - and download it
The problem "I can't install Viber on my phone" is sometimes solved by simply clearing the device's memory. Sometimes users, especially owners of gadgets with a large amount of internal memory, simply do not think that the application may not be installed for this reason. But, nevertheless, it cannot be ruled out. Trust availability free memory, and, if necessary, get rid of unnecessary files and applications.
And Viber is also installed, but on Android devices of those users whose the account was blocked by the system. If you were blocked for mailing, even by reinstalling Viber, you will not be able to enter it until the administrator removes the block or the sim card is replaced
Problems can occur if the device already installed the application itself or saved files after it
It is not downloaded or installed for approximately the same reasons

Viber cannot be installed on a tablet for reasons similar to both a computer and a smartphone. Here you need to check how the Internet works, whether there is enough memory, the firmware version, and most importantly, whether the smartphone with an active messenger is turned on (if the tablet is without a sim card).

A computer

A problem when installing an application on a PC may be the fact that at this time a smartphone with an already activated messenger is disabled
Download the desired program sometimes the antivirus installed on the PC does not provide. Disable this program for a while and try to install it again
There is not enough free space on the drive to install the application. Check if this is so, and, if necessary, free up the required amount of memory for the messenger
When installing Viber on Windows, a firewall can interfere with the process. To solve this problem, add Viber to the list of exceptions.

By the way, for what reason, it is described in a separate article on our website.

Unfortunately, for one reason or another, it also happens that Viber is not installed on a computer or on mobile device... And there can be quite a few reasons for this. It is worth considering the most common ones.

Why Viber is not installed

Among the most common reasons for the failure of the Viber installation are the following:

An outdated version of the operating system on the device, or the outdated device itself;
Too weak connection to the Internet, or its complete absence;
Lack of free space on the drive;
The device already has previous version Viber;
Available system files prevent the installation of a new version of the messenger;
The faulty "broken" archive with the program was downloaded.

If you know why it is not installed on Android or any other operating system, then you can quickly and solve the problem.

What can be done if Viber is not installed

So, you need to act by the method of elimination, taking turns iterating over all possible options... Often, users try to install Viber on a device for which the messenger is simply not intended. For example, an outdated smartphone or computer. Although the list of systems supported by Viber is quite large (today it includes such operating systems as: BlackBerry OS, Series 40, Symbian, Bada, Windows Phone and, of course, Android and iOS), on some devices it, as they say, "will not work." The same goes for outdated devices. The conclusion is logical: you need to either update the operating system to a more current state, or change the device.

If Viber is not installed on a computer or phone, then you should also pay attention to the quality of the Internet connection. The installer downloads the necessary files from the Internet, so it is quite possible that at the moment there is simply not enough power of the Internet channel. An installation error may also be related to a lack of free space on the drive or hard disk. Accordingly, we get rid of unnecessary "junk" on the disk. It is possible that one or another version of Viber is already installed on the device. It is impossible to install two copies of the messenger within one logical partition on the disk. If there is a need to install two programs at once, you can advise to partition the disk into logical partitions and install each copy on its own partition. Or install one Viber on the built-in storage in the phone, and the other, for example, on an SD card.

Quite often it turns out that even before the installation of Viber, a different version of this messenger was already on the device. In this case, it is quite possible that the "junk" files left after deletion prevent the correct installation. old version programs. You can recommend using special system cleaners. You can, of course, delete all this system "junk" manually, but it is too long and difficult. But it copes with this task perfectly, for example, Ccleaner program... It is available in both computer and mobile versions.

Ccleaner is free. It will completely remove the program from the disk, and system registry clean it properly. Finally, there is a possibility that the so-called "broken archive" with the program was simply downloaded. So you should look for a working installer.

From the official website of the project: https://www.viber.com/ru/;
Or from the Google Play store: https://play.google.com/;
Apple device users can look into their iTunes store: https://itunes.apple.com/ru.

The program is downloaded completely free of charge and does not imply any additional payment for messaging and even for calls within the network. In the end, if nothing helps at all, then you can ask the question why Viber is not installed on the phone, in the service technical support users. At the same time, it is desirable to describe as concisely as possible but fully the essence of the problem that has arisen, system characteristics and the operating system used on the device. You can also attach a screenshot to your message. I. get ready to answer sometimes many questions. However, it is highly likely that they will really help to get out of the situation.