When you try to reinstall the Sberbank Online application on your smartphone, the Google Play service may display an unknown error with code 24. It usually occurs if the previous version of the application was uninstalled incorrectly - without erasing the residual data; also software glitches in the operating system can cause the problem.
Error 24 occurs when reinstalling the Sberbank Online application on Android
The reason for error 24 is simple: Google Play sees that there are already files of the installed application in the smartphone's memory, and does not know what to do with them. To fix this problem, the excess data must be deleted. I will tell you how to do this and how to fix error 24 when installing the Sberbank Online application on Android.
How to fix error 24 in Sberbank Online?
There are three main ways to delete unnecessary data from the smartphone's memory - one automatic and two manual. To manually fix the error, you will need to unlock the superuser (root) rights. This should be done with care so as not to damage the files required to keep the Android operating system running.
Automatic data cleaning
Error 24 is automatically fixed by clearing the cache of Google Play services. This operation is used to fix most of the problems that occur when installing various applications on Android; additionally, this frees up a certain amount of smartphone memory. Clearing the cache is completely safe and does not require unlocking administrator rights.
To clear your Google Play cache, you need to do the following:
- Open smartphone settings.
- Go to the "Applications" section.
- Open Google Play Store options.
- Press the button "Clear cache", then - "Erase data".
In most cases, clearing the Google Play cache helps fix error 24
After that, a similar procedure should be carried out with the Google Play Services application. When everything is done, restart your device and try to install the Sberbank Online application on Android - error 24 should stop appearing.
Deleting Sberbank Online data manually
To manually fix the problem, you will need Root rights and any file manager - for example, ES Explorer or Root Explorer. With their help, you need to find two directories:
- data / data- if the application was installed in the internal memory of the smartphone;
- sdcard / Android / data / data- if Sberbank Online was installed on a memory card.
In them you need to find the ru.sberbankmobile folder and delete it. After that, error 24 will disappear.
You can manually delete the Sberbank Online folder using any file manager
Another manual way is to use the ADB tool (the Android debugger that comes with the Android SDK). To delete data using it, you need:
- Install ADB.
- Connect your smartphone to your computer with a micro USB cable.
- Open Windows Command Prompt or Linux Terminal.
- Change to ADB directory with cd c: \ adb \ command.
- Delete unnecessary data with the command adb shell rm -R -f /data/data/ru.sberbankmobile or adb shell rm -R -f /sdcard/Android/data/data/ru.sberbankmobile, depending on the location where the Sberbank application is installed online.
This can be done without root rights.
Using SD Maid
SD Maid is an analogue of CCleaner for Windows. The application is used to remove various garbage from the Android system. It also requires root rights, but cleans up the data automatically - you don't have to manually search for the problematic directory.
SD Maid allows you to quickly remove junk from your smartphone's memory
To solve the problem using SD Maid you need:
- Launch the application and go to the "Trash" tab.
- Press the "Start" button.
- When the app finds all the leftover data, click Clear All.
The advantage of this method is that, in addition to error 24 when installing the Sberbank Online application on Android, it will also solve other problems that you may not even know about. In general, the system will become more stable.
If all else fails, the only solution is the so-called. Hard Reset - return the device to factory settings. In this case, the smartphone's memory will be completely cleared.
In contact with
Like any popular OS, Android sometimes throws unexpected difficulties for users. For example, when installing an application from a regular store, various errors may appear. The hero of this article is a message that the program is not supported on your Google Play device: how to fix it, why it occurs and is it worth it to be afraid.
Possible reasons why Google Play is not supported
The lack of support can be attributed to:
- malfunctions in the market application itself or in the saved data cache;
- global failures in store services;
- a ban on the use of the application in the country by users with a specific language on specific devices or devices with some types of hardware components.
Correspondingly, the methods of correction are also changing.
Cache or data problems on your device
Here's what to do if Google Play Services is stopped:
- Try rebooting, it might be enough.
- If it doesn't work, open the application details in Settings - Applications -, then clear the cache and data. Clean the Google Play Services and Services Framework in the same way.
- If that doesn't work, you can reinstall the services.
Global crashes and how to fix them
In some cases, the reason lies not in the operation of the device, but in problems on the side of Google or the Internet infrastructure (for example, due to massive blocking of subnets of cloud services). Usually, this situation is accompanied by a flurry of questions on Internet forums and specialized sites. So, if Google Play services are not supported for many users, you can just wait. Alternatively, use a VPN - it is possible that the connection will work fine in another country.
Restrictions by region, language or device
Now let's figure out what to do when Google Play Services are not supported on your device: what to do to fix it. Let's start with georeferencing. The fact is that the authors of some applications choose only certain countries or groups of users with a particular language as a target audience. For example, only the US or only English speakers.
To disguise yourself as them, you can switch the language on the device and use a VPN. The program interface may differ, the main thing is that you can select a server in the desired country through which the connection will go, which will temporarily "register" the device there.
Important! You may need to create an additional Google account and use it to install the application (Settings - Accounts).
Once installed correctly, you can usually turn off the VPN and go back to your main account. But not all applications allow it, some will not work after disconnection.
It is more difficult if the smartphone model is not supported. Here, the disguise of the country will not help. But you can change how the device calls itself - after all, Android grew out of Linux, where almost everything is possible. "Renaming" can be done through the MarketHelper program or its analogues.
Please note that this application will require root access for this application to function properly as the device ID is stored in the system files. Advanced users can independently edit build.prop through the file manager (the file is located in the System folder).
In MarketHelper, all you have to do is select the desired device model from the list of options. Better to take the flagships, since most programs are installed correctly on them.
A more subtle approach, usually applicable for games, is adjusting the displayed graphics accelerator. This can be done through the GLTools program (also requires root). When installing, you must agree to the terms.
Indicate what should be configured for it.
And choose a GPU model.
Install via apk
When difficulties arise solely due to the Play Store, it is often possible to install an application from an apk file, having previously allowed third-party sources in the security settings. You can find the installer you need on w3bsit3-dns.com or other solid resources.
Most often, Google Play refuses to install an application for one of the following reasons:
- According to the developers, the hardware stuffing of your device does not provide the comfortable operation of their application.
- The app is not available for installation in your country.
- You have the wrong version of the operating system.
Changing the device model manually
You can bypass hardware restrictions on your own and without using additional software, if you have superuser rights.
All Android smartphones have a special build.prop file that defines the device model. If you have one, then you can edit this file and present your device as a completely different device. Of course, physically, your budget smartphone will not miraculously turn into a branded flagship, but you can install programs that are marked as incompatible with your device.
Market helper
Market Helper makes the process of changing a device model faster, easier and safer, as it does not affect the build.prop file. The app requires and, for obvious reasons, is not available on Google Play. Therefore, you have to download the program from the developer's site.
In addition to bypassing hardware restrictions, Market Helper allows you to spoof the used mobile operator. Pretending to be a resident of the country in which the required application is available, you can install the utility on your device.
VPN
In some cases, bypassing regional restrictions is possible using a virtual private network (VPN - Virtual Private Network), which replaces your real location.
W3bsit3-dns.com
The easiest and fastest way to get the application you need without using superuser rights is to download the distribution kit as an APK file from the w3bsit3-dns.com website. Just enter a Google query like "[application name] w3bsit3-dns.com".
Before downloading the file, make sure that you are doing it from the w3bsit3-dns.com site. There are many resources on the Internet that distribute "modified" distributions with malicious code.
To use the downloaded APK file, you must enable the device to install applications from third-party sources.
Please note: even w3bsit3-dns.com, despite its reputation, cannot be a guarantor of the security of distributions hosted on it. Installing an app from an unofficial source is always a risk. Only you are responsible for the consequences.
APK Downloader
There are web services that can download applications as APK files directly from Google Play.
Android is the most popular mobile operating system in the world and is renowned for its openness. Thanks to this, the user can install applications from various sources, as well as customize the appearance and functionality of the device to his liking. It is not uncommon for Android users to encounter the message “The application is not supported on your device” in the app store. However, this limitation can be circumvented if you know how.
As a rule, the inability to install an application on an Android device can arise for three reasons:
1. Your device does not meet the required specifications;
2. The Android version on the device is not supported by the app;
3. The app is not available for your country.
How to install an application if the device does not meet hardware specifications?
If the application is not installed on the smartphone due to the unsuitable characteristics of the device or Android version, then this limitation can be bypassed by editing the build.prop file.
Please note that in order to perform further actions, you must obtain Superuser (root) rights on your device. Without them, you won't be able to make changes to the file.
To edit the build.prop file, the easiest way is to use the Market Helper application, which will allow us to edit the file we need without any special risks.
To do this, download and install the application on your device using the link below from the developer's official website (it is absent, so the device must be allowed to download and install from third-party sources).
Launch the application and select the appropriate device model to which the application you need will go. After that, you just have to press the button. "Activate" and go to the Play Store to download the application.
Download Market Helper for free
How do I install an application that is prohibited for use in your country?
Things are easier if the requested application is not available for your country. Here you do not need to have root rights on the device.
You will need to use the TunnelBear VPN app, which is the perfect solution to bypass regional restrictions on your Android device.
To use TunnelBear, download and install the app from the link below.
You will need to go through a short registration and setup procedure, after which your device will determine your location as USA or UK.
And you just have to go to the Play Store and try to download the application again - it will definitely be crowned with success.
When plans collapse, it's bad. I just heard about the opportunity to land on Erangel from the phone, went to the application store, clicked on the cherished game, and there ... PUBG Mobile is not supported on your device. And they will not move either to the right or to the left. But don't be sad. This mistake is only a minor obstacle on the way to the TOP-1. We offer you three ways to deal with this problem.
This message comes out for two reasons. The first is some kind of bug in Google applications. Second, you are trying to set up Battle Royale on a piece that is not included in. If solving the first is very simple, then the second is a more difficult task ...
Clear Google.Play cache
This is the first step worth taking because it is the least expensive in terms of time and effort. Sometimes there is a bug that different Market files accumulate, which is why some software cannot be installed precisely because of the error we are considering.
- Open your device settings;
- Go to the "Applications" section;
- Find the Google.Play icon there;
- Clear the cache (if its number is 0, then go to the next section) - the button is at the very bottom.
If that doesn't work, use the second method.
Download APK
The second method is to bypass the official Google store and get the game on the side. Whether it will work with you without lags is another question. But everything has its time.
- Download first;
- Now you need to get it. Throw it along the path "sdcard / Android / obb" using the file manager. If there is no "obb" folder, then create it - nothing bad will happen;
- After that, launch the apk and enjoy.
Change device model
The most difficult and time-consuming way is for those who are afraid to download something from the outside. The bottom line is that with the help of special software, you will change the model of your smartphone through the settings. Google.Play will think that you have something powerful, cool and will allow you to download the game.
By the way, the same method will help if you have.
For this solution, you must be root.
- Get the "Market Helper" program and open it;
- In the "Select Device" section, choose something solid - some Samsung Galaxy S9;
- Click on "Activate";
- After rebooting, go to MH again and check if the manipulations worked;
- Go to the Market and download PUBG Mobile without "not supported on your device";
- After downloading, return to "Market Helper" and check "Restore" everywhere to return the original model.
