To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, don’t worry, the package is not a courier who brings the package from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If 5 days before the end of the protection period the parcel is not delivered to your post office, You have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

DHL Global Mail is a German courier company that delivers both small packages and standard items to Russia. It may also be called Global Mail by DHL or Global Post.

Brief information about DHL Global Mail

Average delivery time: 15-45 days

Reliability: low

Types of tracking numbers:

• GLBQ***************
• GM***************
• CNB***************
• CNA***************

Official website:dhlglobalmail.com

Tracking number: http://webtrack.dhlglobalmail.com

HDL Global Mail Parcel Tracking

Although DHL Global Mail is courier company, parcels sent this way take quite a long time.

The fact is that after the vases are imported into the country of destination, the order is usually transferred to state mail. For example, Russian Post. And the parcel will be assigned a different postal identifier, which you cannot recognize. Accordingly, the status “Import to the country of destination” ( ARRIVAL AT DESTINATION COUNTRY) will be the last to track the parcel. Then it will go without a track. Usually, after import, parcels travel across Russia within 1-2 weeks. When the package arrives at the post office, you will be sent a notification. Or, small package put in mailbox(if it fits in size).

Unfortunately, like all items without a postal ID, HDL Global Mail parcels are very often lost. And the percentage of losses can reach up to 40%. Including due to the fault of the post office, which does not send a notification, and as a result, the parcel is stored in the department for 30 days and sent back.

To avoid this situation, you can play it safe and 2 weeks after the “Import to the destination country” status, go to the post office with your passport and ask to see the parcels in your name. The average delivery time is 2-6 weeks. But according to customer reviews, some took 4-6 months to get there.

DHL Global Mail is part of the Deutsche post-DHL family, which is the world's 39th leading postal logistics group. DHL is the global leader in the logistics industry in this highly competitive market. DHL Global Mail provides postal service for postal items and small parcels at the most favorable prices, comparable to the postal service offered by government postal services.

How does DHL Global Mail work?

Local post offices are the main place where mail and parcels are processed. The parcel can also be sent to a DHL branch. From DHL, parcels or letters are then sent to the relevant IMPC branches.

From DHL, parcels are sent to the postal service of the destination country. And from there letters and parcels are sent directly to a regular post office. DHL usually works very quickly and parcels are delivered to the postal service in as soon as possible. And from there the parcels reach their desired destination.

Enter your DHL tracking number

• Documents subject to duty are maximum value RUB 170 per item based on DHL rates, and DHL international shipping rates vary depending on the item.
• Hazardous materials, which include shipments packaged in limited or excluded quantities, are not permitted for transportation.
• Live animals, including insects and fish larvae, are prohibited.
• Banknotes, coins or activated credit cards are not allowed for forwarding.
• Clinical or biological samples and lithium batteries are not accepted for shipment.
• You cannot ship tobacco, leaf tobacco products, or pre-rolled cigarettes.

DHL Global Mail Tracking, Insurance and Registration

DHL Global Mail Tracking tracks the exact location of the shipment, and provides the most accurate information to the customer upon request. Tracking DHL can track more than one shipment at a time. And we can even get updates to our package location via email by registering on their website or via message. To do this, we need to have a Global Mail tracking number from DHL, which will be provided at the time the package is dispatched.

Cargo insurance, in turn, is not the main service of DHL. DHL may in some cases provide private insurance of 3% of the value based on the declared value of the package. This comprehensive insurance covers damage, if any. But if damaged due to frost, it cannot be restored. This also does not apply to non-delivery or problems due to lack of certificates.

DHL Global Mail tracking

While parcels are ready for dispatch, they must have a "Missed" sticker and a green CN22 sticker, which shows us that the product has been tested and it fits perfectly. The green CN22 sticker is the same as the postal service. Parcels are checked and packaged very strictly, and they also provide us with more detailed description content. It may be advisable to have a phytosanitary certificate for the plants included in the consignment.

DHL Global Mail Tracking Number

The tracking number is the number provided to the customer by DHL at the time the package is shipped. This DHL Global Mail tracking number helps you track and know the current location of your delivery without any delay. Provide international track and trace services to make it easier to track mostly international postal shipments. We can easily track and trace the record using the DHL system. Simply enter your DHL Global parcel tracking number and press the enter button to track the parcel.

As soon as you click the Track button, you will receive complete information about the delivery and the current location of the parcel. The most common tracking format for DHL Global Mail Tracking is 10 digits (eg 9999 9999 99). Some other less common formats may also exist. To track DHL Global Mail, you should not use spaces or other (+ - / *? & =!) characters along with the number.

In some cases, there may be a situation where there is no record of your tracking number. This only happens when you enter an incorrect tracking number. It is recommended to check the number with the sender if we are not absolutely sure of the correct number. Parcels enter the tracking system within 24 hours.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)