How to fully register for the State Services? How to independently register a personal account for public services Identity confirmation at the MFC, Rostelecom and with the help of CEP.

Now it is very easy to use public services! First you need to go to the site www.gosuslugi.ru, register and start using a convenient service without leaving your home.

Through the public services portal, you can make an appointment with a doctor, queue up for a kindergarten, find out about tax or court debts, get or change a passport of a citizen of the Russian Federation, as well as a foreign passport, register a vehicle, and much more. You can find the full list of services by clicking on the link https://www.gosuslugi.ru/category/.

So, first you need to register on the portal.

STEP 1. PRE-REGISTRATION

We go to the site and in the upper right corner click on the button Personal account.

After clicking, the following window appears on your screen:

And at the very bottom you need to click on REGISTER.

You should have a registration field where you need to enter your data: last name, first name, mobile phone or email address.

After entering the data, click on the REGISTER button.

You will get the following window, which notifies you that an email with a confirmation code has been sent to your email.

If you specify a mobile phone number, then after pressing the REGISTER button, an SMS with a confirmation code will be sent to your number, which will need to be entered in the required window.

Here you need to come up with a password and write it 2 times, then click the DONE button.

Now simplified status on your account and you can use a limited number of public services.

To use the full range of public services, you need to fill in personal data and verify your identity, thereby increasing the account level.

STEP 2. PERSONAL DATA

After notification of completed registration, the system will automatically direct you to a page where you will need to fill in your personal data: passport information and SNILS data.

After entering valid data, click on the CONTINUE button. Your data will be automatically verified.

STEP 3. VERIFICATION OF PERSONAL DATA

After you fill in your personal details, they are sent for verification, which takes from a few minutes to 5 days.


After the end, a message about the results of the verification will be sent to your email address or mobile number, and this can also be seen in your personal account.

Congratulations! Now your account status is - standard and even more public services became available to you!

Namely:


If this list does not contain the services you need, then you need to verify your identity. What we will cover in the next step.

STEP 4. IDENTIFICATION

To fully use public services via the Internet, you need to confirm your account by entering a confirmation code.

There are several ways to get this code:
1. Personal appeal.

This method involves a personal visit to one of the specialized service centers. You must have a passport with you, the data of which you entered in your personal account.

2. Through the mail of the Russian Federation.

If you specify this option to receive the code, then you will need to enter the correct address and within two weeks you will receive an email with the code.

After receiving the letter with the code, you will need to enter the code in the box on the main page of your personal account or on the identity verification page.


3. Electronic signature or UEC

You can also confirm your identity using an electronic signature or a universal electronic card (UEC).

To use UEC, you need a card reader and related software.

So, if you have successfully verified your identity, the following services will become available to you:


We wish you success in your work with the gosuslugi.ru portal!

The first step when working with the gosuslugi.ru portal is to register a user and enter the Personal Account. Without this, the functionality of the site will not be available. All that a portal visitor can do is view information about various services, but he will not be able to receive any of them. At the same time, registration of an individual in the Personal Account of the State Services website takes very little time. The procedure for creating a new account has its own nuances, which will be discussed in this article.

How to register on the site?

If a person has registered at least once on Internet portals, then he probably already has an idea of ​​\u200b\u200bhow the registration of an individual on the State Services portal takes place. By going to the official website, on the main page, the user can see a block with two large buttons - Login and Register. If you don't have an account on www.gosuslugi.ru yet, you need to click on the second button.

Important: everyone can register on the site and gain access to the Unified Identification and Authentication System, the service is provided free of charge.

Next, you will see a standard form for the registration procedure on most sites, in which you must enter a valid (real) name, surname and contact details (email address or phone number) in the correct format.

Attention: when registering, you will need access to the specified phone number and email address.

After clicking on the blue button Register, an individual will be sent a letter to the specified e-mail or SMS with a combination of numbers to confirm registration on the State Services website.

Important: if a mobile phone is used for registration, it is better to keep it at hand, since the code sent to the specified number will be valid for only 300 seconds, after which it will no longer be possible to enter it in the account confirmation column.

After activating the account in one of the ways (using an SMS code or a link in an email sent to you), you will need to create a password to enter the site.

The profile on the State Services will contain personal data, in particular information from the passport and SNILS, so it is important to protect your account with a strong password. In order for a password to have a high degree of security, it must be composed taking into account the following points:

  • the minimum password length is 8 characters;
  • it must contain Latin capital letters;
  • the password must contain numbers;
  • identical signs should not be adjacent;
  • punctuation must be used in the password, for example, !?;)
  • special characters * and # must not be present in the password.

Under the field for entering a password, a hint will be visible indicating its degree of strength. A password that meets all of the above criteria will have a very high degree of strength, which means that personal data will be protected from unauthorized persons.

User account

After completing these simple steps, the user will see a message about the successful completion of registration and will be automatically redirected to the site after 3 seconds.

Simplified notation

At this stage, the person is the owner of the simplified account. It provides an opportunity to view information about services, contact the portal support service, pay traffic police fines, find out court debt and pay it off online. But all other services will be unavailable, so then you need to “raise” your account from simplified to standard.

standard notation

As you can see, just registering on the Gosuslugi.ru portal is not enough if you want to use all the functionality of the official website. It will become possible to receive public services only after entering personal data into the profile and confirming the identity. To convert an entry to a standard one, it is enough to indicate passport data and.

Note: foreign citizens residing in the territory of the Russian Federation also have the right to create a standard type account. But the condition for this is to receive SNILS from the Pension Fund at the place of registration.

A wider range of services is available to owners of a standard account, in particular, it becomes possible to draw up an extract from the pension fund and register a vehicle. After the introduction of passport data and the indication of the SNILS number, the verification of the received information and their reconciliation with the base in the Pension Fund and the Federal Migration Service will begin. This procedure may require about 15 minutes of waiting.

Confirmed Entry

After receiving a standard type account, registration on the State Services cannot yet be called 100% completed. To get full access, you need to have a verified account. After entering all the data in the Personal Account, you need to confirm your identity in one of the ways provided for this:

  • visiting the MFC in person (you need to have a passport with you);
  • using ;
  • using the access code received by registered mail.

Attention! Registration on the single portal www.gosuslugi.ru with a verified account allows you to use all the functionality of the site without restrictions. It will be possible to draw up documents (foreign passport, driver's license, etc.), enroll children in kindergarten, register at the place of residence, and much more.

If you choose to verify your identity by mail, please note that the services provided by the Internal Revenue Service will not be available. In addition, to receive a letter, you will have to visit the post office, so this method is considered the most inconvenient.

Since only a few users have an electronic signature, the most popular way to verify an account is to contact the customer service center in person. During registration, the public services portal of the State Services will offer to find the nearest MFC branches on the map.

Before registering on the State Service website, it is useful to read the step-by-step instructions presented in this article, and then there will be no difficulties in going through this procedure. It is necessary to enter data into the Personal Account and get the status of a verified account. This will save much more time and effort on paperwork and obtaining various public services in the future.

Since the foundation of the official website of the State Services, it has become much easier to obtain the necessary documents and make an appointment with various authorities.

Before you start using the service, you must create a personal account, individuals and legal entities can register for the State Services.

The instruction is very simple, any person with basic knowledge of a personal computer will be registered, the main thing is to follow all the steps step by step.


Free legal advice

Keep in mind, you will not be able to start and complete the registration procedure if you do not have the necessary documents, as well as a mobile phone or email, you need:

  • installation data from the passport;
  • number of insurance certificate SNILS (if not available);
  • mobile phone to receive SMS confirmation;
  • valid email.

Step by step registration of individuals

For individuals, there are three types of accounts on the public services website - “simplified”, “standard” and “confirmed”, they can only be obtained in this order through.

Simplified account

Step 1. To start the simplified registration procedure, go to the site gosuslugi.ru, the widget is located on the right, click the "Register" button.

Step.3 After you enter the data and check their correctness, click the blue button "Register", a verification code will be sent to your phone, you must enter it in the next window, and click continue, if you used mail, to confirm you need to go to link in a letter received from public services.

Step 4. At the next stage, you need to come up with and enter a "password", be careful, it will be used for further authorization and access to the "personal account" on the site, so in order not to forget it, it is better to copy it into a notepad.

Step 5. At this stage, the registration procedure is completed! Your account is assigned a "simple" level, which has many restrictions.

Standard account

As soon as you do this and press the "save" button, the account will receive the "standard" level, as a result of which, you can use electronic services with almost no restrictions.

If, for some reason, you cannot immediately fill out this information, then you can do it later on the personal data page, go to the “fill out profile” tab.

As soon as you fill in all the points, the system will automatically send the SNILS credentials to the pension fund of Russia, and the passport data to the Department of the Ministry of Internal Affairs for verification.

The duration of the scan depends on the workload of the system, usually it takes from 5 minutes to a day. In any case, you will receive an SMS informing about the end of the procedure on your mobile phone or an email with the results.

With a standard account, you will have access to services such as registration, appointment with a doctor, vehicle registration, replacement and many others.

Verified account

Step 7. Persons who have passed the identification procedure can use the State Services portal to the full extent and without restrictions, there are three options for verifying an account:

  1. Personal visit to the Russian post office, or Rostelecom branch, with a passport and SNILS.
  2. On the website of the State Services, order a letter with a verification code, which will be sent to the post office, to the address of permanent registration or place of residence specified by you during registration. Since the status of the letter will be “registered”, only you, according to your passport, can pick it up, thereby confirming your identity.
  3. Identification using a digital signature, or in one of the certification centers.

Login to your personal account

You can enter your personal account on the official website of public services in three ways:

1. Using "login" - this is a mobile phone number (e-mail address) and a password.

2. By the insurance number of an individual personal account (SNILS) and a password.

3. Using a special digital signature key connected to the USB port of your computer.

Free legal advice

If suddenly, you forget or lose the password from your personal account, you should not be upset, there are several ways to create a new one, you need to click on the special link "recover password" under the authorization tab.

By mobile phone number or email

The system will prompt you to enter the mobile number or email address that you specified during registration.

As soon as you click the "Find" button, you will need to enter the answer to the security question, if it was not specified during registration, this step will not be.

If you use a phone, you will receive an SMS notification with a code.

The code must be entered on the site, then specify a new password.

If you restore by email, you will receive a letter with a link, by clicking on which, a form for entering a new password will open, after which you click "create" and a message will appear.

By SNILS number

In some cases, it is not possible to use the phone and mail, if the system writes that “the account was not found according to the specified data”, then you need to use the SNILS number to recover the password.

By entering the certificate number, the system will accurately find your account, then recovery instructions will be sent to your mobile or mail.

How to register on the State Services for a legal entity

You are in your name, now you do not need to visit the Federal Tax Service separately to register on the State Services portal.

First of all, you need to register a personal account using the instructions described above, go through all the steps, and get a verified account of the head of the organization.

The easiest way for a legal entity to do this is through the digital signature of your company, the procedure will not take more than 5 minutes, all the necessary information is in this video.

In the personal account of public services for legal entities, you will have access to many functions, including access to government organizations and institutions that support small and medium-sized businesses, banks, and other financial institutions.

Registering a vehicle, issuing a foreign passport, checking for tax debts - all these procedures used to require significant investments. Moreover, in this situation we are talking more about investing time than money. And it is the prospect of spending hours or even days in queues and in the process of collecting the necessary documents that makes many people postpone important matters until later. There is no need for this anymore! The state initiative, namely the creation of the State Services portal, has significantly improved the situation. How? What is this portal? What is the correct way to register on it? We will discuss in more detail later in this article.

This resource is actively discussed by citizens. Opinions about him vary. One of the common problems was the following: “I can’t register on the State Services. What if you also encountered the same difficulty? This article will provide all the necessary information on how to register on the State Services. Be careful.

Popular Services

So, what benefits can you get if you register in the "Gosuslug" account? You will be able to use the following services:

  • Submit documents for registration of a foreign passport.
  • If you register with the State Services, you can get all the necessary data from the traffic police about what fines were issued for violating traffic rules.
  • Register and register a newly acquired vehicle.
  • Check if you have tax debt.
  • Find out information about the status of a personal personal account opened with the Pension Fund.
  • Sign up for an appointment with the doctor.
  • Pay utility bills.

Registration methods

So, how to register on the "Gosuslugi"? There are several ways, namely:

  • Using SNILS (insurance number of an individual personal account) opened with the Pension Fund (to complete registration, you will need to obtain a special activation code, which can be provided to you at Rostelecom offices or by Russian Post).
  • Using an EDS (electronic digital signature), which was previously recorded on any suitable digital medium (it can be purchased at any Rostelecom office).

And if everything is clear regarding the second method of registration (all the necessary instructions will be provided to you by an employee of the corresponding branch), then the first method should be discussed in more detail. First, you must have created an email. You will need it during the registration process. In addition, you will need personal passport data, as well as SNILS.

What you need

What needs to be prepared before registering for "State Services" for an individual? It is important to have the following information handy:

  • E-mail address.
  • Passport data.
  • Cell phone number.
  • Eleven-digit number of the compulsory pension insurance certificate.

If everything is ready, just open the appropriate portal in your browser and then click on the "Register" button.

registration

Now you will need to enter some personal data in the fields of the form that you will see on the screen. Namely: first and last name, your email address, as well as a valid mobile phone number. After you have correctly entered all the necessary data, confirm the action by clicking on the appropriate button.

What to do next? How to register for "Gosuslugi"? Next, you need to verify your email address or phone number. How does it work in practice? An SMS message will be sent to your mobile phone, in the text of which you will find a special code, which you will need to enter in the field indicated on the page. When you're done, click on the "Continue" button. If everything was done correctly, the system will open a page where you will be asked to come up with a password for your account. It will need to be entered twice. The password should not be too simple, because it is he who will protect your personal account opened on the State Services portal from prying eyes. You can also register by e-mail, which will receive a special letter. All you have to do is follow the link it contains.

Now you know how to register on "Gosuslugi" and create a simplified account. With its help, you will be able to receive all the information you need for reference, as well as use a certain (somewhat limited) range of government services. This list includes those services for which identity verification is not required. If you need to use the full list of features, then registration is not yet completed for you. Many people say “I can’t register on “Gosuslugi” at this very stage. Why? Having created a simplified account, they cannot use the service for which they registered, and they think that they did something wrong. But you just need to increase the account level by filling in the required personal data and verifying your identity.

Data input

So, the main thing that will help you register correctly and quickly is the instruction. How to register on "Gosuslugi", we figured out, but how to get access to all the functions of the portal?

To do this, you must enter personal data. The system will automatically redirect you to the appropriate page. There you will need to fill in several lines, including the SNILS number and passport data. It is good if these documents are already at your fingertips. After the required personal data is entered and carefully checked by the system, the account level will be automatically upgraded to Standard. From this moment on, your opportunities on the resource in question will increase significantly. It is important to enter the specified information as accurately and carefully as possible. When you're done, don't forget to click the "Save" button. This is how the registration process on the Gosuslugi portal (Moscow) takes place.

You can register without entering personal data. In this case, the system will redirect you to your personal account. In it, you will see that your account has the status "Simplified". The system will also prompt you to complete the profile anyway and provide a description of all the benefits that you can get by confirming your account. This would give you the opportunity to use all the services that the portal in question provides without restrictions. You can enter personal data at any time later by clicking on the "Fill in profile" button.

Examination

What is the next stage of the mechanism of how to register on the portal "Gosuslug"? After you have entered personal information about yourself in the resource form, it will be automatically sent to the Federal Migration Service and the Pension Fund of the Russian Federation for a thorough check. It does not take much time, the user can get acquainted with its results in just a few minutes.

Occasionally, in order to carry out a check, the system takes much more time. How does the user know about the results of the procedure? This data will be sent to his mobile phone or to his e-mail. Also, a similar notification will open directly on the site after the verification is completed.

Once all the above formalities are completed, your account level is upgraded to "Standard", which gives you the opportunity to use a wider range of services, such as registering a car or making an appointment with a doctor.

Confirmation

In order to freely use the full range of public services that are available for use through the Internet portal "Gosuslugi", it is not enough to register in your personal account. It is also important to verify your account. To do this, you must enter a confirmation in a special form on the resource of your personal code, which you can only receive personally using one of the available methods.

So, before proceeding to the implementation of the procedure, click on the "Confirm" button. Now you can choose the method of personal identification that suits you. Among them:

  • Universal electronic card or electronic signature.
  • Post office. It is important to note that this method does not provide an opportunity to create a taxpayer's personal account on a special portal. Using this method, you will receive a registered letter with a code to the postal address you specified. In practice, this means that you will be sent a notice of receipt at a certain branch of the Russian Post, where it would be convenient for you to pick it up. To receive with you, you must have any document that confirms your identity, and, in fact, a notice. On the portal, you need to enter the address to which the letter with the code should be delivered in the field specially designed for this. Interestingly, within a day after the answer is sent to you, you can track its location using a special form on the Russian Post website. A letter with a code, as a rule, reaches the addressee in four days. Once you receive it, enter the code in the appropriate form on the portal in question.
  • Contact in person. To do this, you must independently visit one of the service centers intended for this (the office of Rostelecom or one of the branches of the Russian Post). This can be done at any time convenient for you, without wasting it in vain waiting. To complete the procedure, you will also need to present SNILS and a national passport. You can find a list of centers where you can verify your identity on the portal in question. You can also find their schedules there.

As soon as the code is entered and verified, you will have access to any service on this resource. This is also reflected with the help of a specialized mark in your personal account. Among other things, you will receive a notification on your mobile phone that the procedure has been successfully completed.

Why do I need full registration on the State Services website? In order to simplify the receipt of many documents and a lot of useful information without long trips to the relevant government agencies, without queues.

For example, this can be obtaining a passport with an electronic chip (for 10 years) or without a chip (for 5 years), replacing a passport of a citizen of the Russian Federation, replacing a driver's license due to its expiration, registering vehicles, making an appointment with a doctor, to kindergarten, to school, as well as issues related to taxes, etc.

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The registration procedure on the State Services portal is also called: register, register, register, create (create) a personal account of public services, an electronic cabinet of public services, create your account, create an account.

How to register on the State Services website? The step-by-step instruction below includes 3 (three) steps:

  • simplified account,
  • standard and
  • verified account.

To have access to all the features, you need to go through all three stages and eventually get a verified account.

The login and password from the verified account on the State Services portal can be used to enter the PFR (Pension Fund of Russia) website.

In other words, once you confirm your account on the State Services website, you can later use the same login and password to enter the PFR website.

You will need an email or mobile phone. If you use e-mail for registration, then any mail that you have, that is, any e-mail, will do.

  • When registering on the State Services portal, you need to enter your e-mail.
  • After that, a letter is automatically sent to the specified e-mail.
  • You need to go to your mail
  • find this letter there,
  • click on the link in the letter, and thereby confirm that you are the owner of this mail.

If you do not have your own mail, you can create it. I wrote more about how to create an account (mail) in Yandex.

Instead of mail, you can enter your mobile phone number. At the same time, you should have a mobile phone at hand, because an SMS with a confirmation code will automatically come to your phone. This code will need to be entered on the State Services website to confirm that you are the owner of the phone.

Simplified account

Rice. 1 Start of registration on the website of the State Services ru

1 and 2 in fig. 1 - To register, enter YOUR real surname and YOUR real name. My last name and first name, as shown in Fig. 1, do NOT enter.

Mobile phone number is not required. If you specify a mobile phone number, then this can be a great help in the future if, for various reasons, you suddenly have problems logging into the State Services website. Using a mobile phone number is usually the easiest way to restore access.

3 in fig. 1 - no errors, carefully type YOUR e-mail. If you enter the e-mail with an error, then the letter to confirm your registration on the State Services portal will go to the wrong place.

We press the blue button "Register" (Fig. 1), a message will appear:

Rice. 2 Email confirmation message

You should never shelve the confirmation of your registration, as they say, did the job, walk boldly. Therefore, we immediately go to our mail and look for a letter there to confirm registration on the public services website. The letter will look something like this:

Rice. 3 Letter to confirm registration on the website of the State Service

Open the registration confirmation email:

The letter reads, in part:

“On your behalf, an application has been submitted for registration in the Unified System for Identification and Authentication of the E-Government Infrastructure.

To complete registration, you need to confirm your email address and provide a password.

In this letter (Fig. 4), we click on a long link, and thereby confirm that the email is ours and that we have access to the mail.

Password for public services, example

You should not come up with a simple password such as your date of birth or such as 12345, it is hacked instantly. Better to use

Rice. 5.0. We use a password generator on the State Services website. It is better to write down the password in a notebook.

  • check the boxes in the generator above to use numbers, uppercase letters, lowercase letters, and specials. symbols (red number 1 in Fig. 5.0);
  • set the number 8 as the password length (number 2 in Fig. 5.0);
  • click on the “Create password” button (3 in Fig. 5.0);
  • we get not one password for the State Services, but password options to choose from. By the way, you can make small changes to the proposed passwords yourself. It is better to write down the password or save it, for example, in your browser.

The proposed options are reliable, but it is impossible to remember such a password if you do not write it down.

Rice. 5. Create a password to enter the State Services website

The same password must be entered 2 times (Fig. 5) and click on the blue “Finish” button. A message will appear: “Registration was successful. After 3 seconds, you will be taken back to the portal."

This password is sometimes called the ESIA code, which means the password for entering the State Services portal. It doesn't need to be told to anyone.

Congratulations, The first step for registration in the State Services has been made! You now have on the portal of public services simplified account. And there was access to services that do NOT require mandatory verification of identity. The number of such services is limited.

Access to information on taxes, pensions and most other necessary services will appear only after identity confirmation, that is, full registration is required on the State Services website.

The State Services portal states that:

Simplified The account allows you to receive reference and information services.
To access additional services, upgrade your account by completing the following fields in your profile:
- FULL NAME;
- floor;
– ;
- SNILS;
- passport data.
The data will be checked online (this can take from a few seconds to 5 days), and additional services will become available to you: checking traffic police fines, making an appointment with a doctor, registering a trademark and many others

Standard account

After entering the password, the system automatically transfers to the "Filling in and verifying personal data" window (Fig. 6).

If for some reason you were not able to immediately fill out your profile, you will then have to separately enter the State Services portal in your personal account, and then fill out your profile.

To fill in this information you will need:

  • SNILS (insurance certificate of the Pension Fund of the Russian Federation) and
  • the passport,

it is advisable to prepare them in advance.

By the way, if you still decide to indicate your mobile phone in your profile, then you will need to confirm it first with the ESIA code - this is your password to enter the State Services website, and then an SMS code is sent to your mobile phone for confirmation.

Rice. 6 (click to enlarge). Filling in and verifying personal data on the State Services portal before identification

  • 1, 2, 3 in fig. 6 - we print our last name without errors, our first name and patronymic, if any;
  • 4 in fig. 6 - click on the triangle in field 4. In the menu that appears, click on "Male" or "Female";
  • 5 in fig. 6 - click on the small calendar, select the month, date and year of birth. You can only enter your date of birth using the calendar. You cannot type it manually “from the keyboard”;
  • 6 in fig. 6 - the place of birth is entered as indicated in the passport;
  • 7 in fig. 6 - SNIL - short for "Insurance Number of an Individual Personal Account", issued in a pension fund (PFR). Below in fig. 7 shows where to look for your SNILS in the Insurance Certificate of the Pension Fund;

Rice. 7 Where to look for SNILS

  • 8 in fig. 6 - citizenship can be entered by clicking on the small triangle in field 8. A menu will appear in which you need to click on the appropriate option;
  • 9 in fig. 6 - click on the triangle in field 9. In the menu that appears, select an identity document;
  • 10 in fig. 6 - we print the series and number of the passport or other identity document. We enter all the numbers (series and number) in a row, without spaces, for example, 4008123456;
  • 11 in fig. 6 - the date of issue of the document must be selected using a small calendar in field 11;
  • 12, 13 in fig. 6 - enter "Issued by" and the unit code exactly as it is written in the passport or other identity document;
  • 14 in fig. 6 - After entering the data, we check everything again, after which we click on the blue “Continue” button.

A window will appear (click on Fig. 8 to enlarge):

Rice. 8. Message that identity verification is in progress

Verification of personal data for the State Services portal takes place in the Pension Fund of the Russian Federation and in the Federal Migration Service of the Russian Federation (Federal Migration Service). It can take several minutes, and in some cases up to 5 days. If you do not want to wait for the end of the check, you can close the page. A notification will be sent to the e-mail about the completion of the verification, that is, to the e-mail.

If you do not close the page and wait for the check to complete, then after that in the window in Fig. 8 the message "Verification of your personal data is completed" and the button "Login again" will appear.

If the page is closed, then it will be possible to continue working with the State Services portal using the link in the letter that will be sent to the e-mail after the verification is completed.

Verified account for full registration

Public services full registration will be obtained only after confirmation of identity. First, we make a decision on which method of identity verification to choose from the three options that are offered on the site. Click on fig. 9 to enlarge it, the second click on fig. reduces it.

Rice. 9 Identity verification at public services

Number 1 in fig. 9 – “Contact in person. Confirmation at the time of visiting one of the service centers. Read more about this method below, I chose this option.

Identity confirmation with a code from a letter from the Russian Post

Number 2 in fig. 9 - "Receive a confirmation code by letter."

The code will be sent to you by registered mail via Russian Post.

Before choosing this method, you should keep in mind the following information from the official website of the State Services:

"Attention! For confirmation, we recommend contacting in person! Please note that using the identity verification code from the letter, you will NOT be able to access the taxpayer's personal account on the nalog.ru portal. Also, the letter will need to be received at the post office.

The service is provided free of charge.
Average delivery time is about two weeks.
Re-sending the identity verification code is possible no earlier than 30 days later.

If you choose the option with a confirmation code by letter, then, as can be seen in Fig. 9, you should enter your postal address with an index and click on the blue "Deliver" button. If you forgot the index, click on the link "Do not remember the index?".

The option with a confirmation code means that the postman will drop a notice in the mailbox that a registered letter has arrived. Then, with this notice and with a passport, you will have to go to the post office in order to receive a registered letter. And then enter the received confirmation code on the website of the State Services. If the notification is lost or the letter does not arrive, you will have to re-order the receipt of the confirmation code no earlier than 30 days after the first application for the State Services for the receipt of the code.

As you can see, you still have to go to the post office with your passport, although the postman can drop the letter into your mailbox. I decided that it would be easier and faster to immediately go to the post office with a passport and verify my identity. True, not every post office can do this, more details below.

Identity verification at the MFC, Rostelecom and using CEP

In cities where there is MFC (Multifunctional Centers) or Rostelecom offices, you can get a confirmation code by going there in person.

If you are NOT able to enter the confirmation code received at the MFC or Rostelecom on the State Services website, then

CEP- short for " Qualified Electronic Signature».

Number 3 in fig. 9 - as you can see, identity verification at the State Services can be done using an electronic signature on a flash drive or UEC (universal electronic card). The issuance of a UEC card and its issuance are free of charge for all citizens of the Russian Federation. It allows you to use state, municipal and commercial services online, in electronic form.

The advantage of the CEP electronic signature option is that it is an instant confirmation of identity in the State Services, and also that some services require the user to have an electronic signature. The downside is the need to issue and obtain an electronic signature or a universal electronic card.

Confirmation of personal appearance at the Russian Post

It may seem that it is enough to take a passport and come to your own post office. But it's not. In July 2015, the agreement between the Russian Post and Rostelecom ended, and since then, not all post offices have managed to conclude a new agreement. Therefore, you first have to search for a Russian post office or Rostelecom branch, where they provide such a service as identity verification for the State Services portal.

When you register for the State Services and select the “Contact in person” confirmation option (1 in Fig. 9), the State Services website automatically offers available options for your location: first comes the closest option, and then more remote options.

Attention! It makes sense to verify your identity only if your profile on the State Services website is completed, its verification is passed and you have a standard account. With a simplified account, it makes no sense to verify your identity, nothing will work.

To confirm your identity, you need to take your passport with you.

At the post office (or at the office of Rostelecom), you must say that you need to confirm your identity on the State Services portal. After that, they gave me a piece of paper (Fig. 10, click on the image to enlarge it), in which I had to write in two copies:

  • last name
  • document type and number,
  • date,
  • signature.

Rice. 10 Identity confirmation form issued by mail

The postal worker checks the passport, looks on the computer that you have a standard account on the State Services portal and clicks on something. Confirmation by e-mail and by sms on the mobile phone comes immediately. For example, I did not have time to move away from the window in the Russian Post, when I heard an SMS message, I also thought that it was necessary, how quickly everything works.


Rice. 11 (click on the figure to enlarge). Public services full registration: Message on e-mail about account confirmation.

Public services full registration on this completed!

How to enter the State Services after registration

Registration on the State Services portal is carried out once. After that, you will only need to enter the site, but not registration.

Rice. 12 (click on the figure to enlarge). Button "Enter" in the State Services

We click on the "Login" button, we get:

Rice. 13 Enter the phone number or mail, and also be sure to enter the password to enter the State Services

After entering the phone number or mail (e-mail), as well as the password, you will automatically enter your personal account, which will be eloquently evidenced by the surname in the upper right corner on the State Services website (Fig. 14).

How to log out of the State Services website

Rice. 14 Button to exit the State Services website

You must exit the State Services Portal NOT by the red cross in your browser, but by using the special Exit button (Fig. 14). It is located in the upper right corner on the State Services website, next to your last name.

If you bring the mouse to the button (circled in a red frame in Fig. 14), then the pop-up inscription “Exit” will appear. We click on this button, we exit - this is the correct exit from the State Services website.

Where to apply?

When switching to a verified account on the State Services website, some users have problems, for example, that such a SNILS already exists, and there are enough other problems. Where to go in such situations?

In such cases, you should contact support on the State Services website, because that is where the database with customer data is stored. Employees of the State Services website can look at their database to find out what the problem of a particular client is. Most likely, an employee of the State Services can immediately solve the problem or, at least, offer some kind of solution.

Support (feedback) coordinates are on the State Services website, at the bottom, in the footer of the site. In order not to look for them, I give these contacts below:

Feedback on the State Services website by e-mail: [email protected]

If you write an e-mail, describe your situation in as much detail as possible so that you are understood correctly and helped to solve the problem.

Can call public services, choose the option that suits you:

8 800 100-70-10 - free phone in Russia,

7 499 550-18-39 - for residents of Moscow or according to the tariffs of the operator,

115 (for calls from mobile phones) - free of charge in the Russian Federation.

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