When Battle.net does not install games, it obviously indicates that something is wrong with the software from Blizzard, or something is wrong on your computer. For the most part, Battle.net rely on the program called Agent, which serves for the goals of the download / update of the installed games.

Unfortunately, many battle.net users report that this utility, i.e. Agent loses the ability to download any content from Battle.net services or install games. Because of this, Battle.net client simply loses its functionality, and you stay with a broken heart.

However, it is not worth worrying, since in this article guide we will tell you about how to "repair" Battle.net, the process of agent and force the client to download and install toys, as he, actually, and should do.

Method number 1 Restart your computer

Let's start, naturally, from the simplest action that you can perform - reboot the computer. This step is simply restarting the Agent process, which can correct the situation with its failure. Try to restart the system and maybe your Battle.net client can download and install games.

Method number 2 Transition to a wired Internet connection

We all know that the wireless connection to the network is quite unreliable and sometimes even unstable. Just such an unstable Internet connection and may stand for the inability of the Agent process to start downloading the desired content from the Battle.net servers. If you have access to a wired network connection, be sure to try to switch to it and check the problem. Often, many connectivity problems are solved in this way.

Method number 3 Turning off or removing all third-party protective utilities

Third party software or firewalls can enter the conflict with the Agent process, which leads to the impossibility of the last download and install games from Battle.net. If you think the problem is to conflict between the antivirus / Firewall and the Agent utility, then delete or disable it. As soon as you get rid of protective software, then try to download something in Battle.net.

Method number 4 Relevance of updates

In the absence of certain updates for your operating system, the situation in which Battle.NET does not install games could well arise. To check available updates and downloads, do the following:

• Open "Start"
• Go to "Settings".
• Click "Update and Security" in the left pane.
• Then click "Check for updates".
• Wait for checking and ending installing updates, if any.
• After installing updates, restart your computer.

Method number 5 Disconnect Addon to the game

Some addons to certain projects for some reason may interfere with the download and, as a result, Battle.net does not install games. For example, such often happens due to the fault of various managers for World of Warcraft. Try to turn off the addons for the downloadable game, since, perhaps, the reason was covered in them.

Method No. 6 Removing Agent and Forced Reinstalling through Battle.net

The damaged Agent can also stand for the reason that Battle.net does not install games. In this case, you need to turn off the application (or client) Battle.net, then delete the Tools folder in the Battle.net folder. Then run the client again and make it download the latest version of Agent.

Method number 7 Secondary entrance to the system

The secondary input service is incredibly necessary for both the Agent process and its launch. Accordingly, if this service has been disabled due to some external influences, then the agent will not work, and this leads to the inability of Battle.net to install games. It is possible to correct this by activating the secondary login service. To do this, do the following:

• Click Win + R., Enter Services.msc. And press ENTER.
• Find the "Secondary Login to System" in the list of services.
• Set the startup type - automatically. "
• Also make sure that the service is running at the moment. If it is suspended, then click on "Run".
• Then click "Apply" and "OK".
• Close the service window and restart your computer.

If the reason was exactly the fact that the "Secondary Login to System" service was disabled, then the above steps you definitely fix the situation.

Method number 8 Browser and Flash player update

To work Agent, and therefore for Battle.net, the latest versions of your browser and Adobe Flash player are required. Check what versions you possess. If this software requires updates, then update it, and then check the problem. It is possible that Battle.net does not install games precisely because you had outdated browser versions and Adobe Flash Player.

Quite often, it is not possible to install or update Battle.net, during installation issues the BLZBNTBTS0000005C error. Let's try to figure out how to solve this problem.

For the beginning, Blizzard offers to do the following:

Failed to run the desired program (Agent). Please wait a minute and try again. If this error is repeated, restart the computer and try again.

It does not particularly help, but it is worth trying, perhaps this is your case. If it did not help - let's try to understand the problem.

According to technical support Battle.net may arise in the following cases:

• if there are no files in the directory with the BLIZZARD UPDATE AGENT or damaged
• installed Old version of Adobe Flash
• the "Secondary Login to System" is disabled in Windows

Also, firewall and antivirus can consider the Battle.net agent authorization module as a malicious program and block or delete it. Due to the large zoo of various firewalls and antiviruses, we will not dwell on them. But it is worth viewing the settings and logs of firewall for blocked applications and check the logs and quarantine antivirus searching for remote applications associated with Battle.net.

Update Adobe Flash.

1. we go to the Adobe website and download Flash Player;
2. in the first menu, select your operating system;
3. in the second, the second selects "Firefox" (NPAPI);
4. download and run the Adobe Flash update;
5. run Battle.net

Check the service "Secondary Login to System"

1. Press the Windows + R key combination.
2. In the window that opens, enter Services.msc and click on OK.
3. In the "Name" column, find the "Secondary Login" service and right-click on it.
4. Select "Properties".
5. In the "Startup Type" section of the drop-down list, select the option "Automatically".
6. Click on the OK button.

Delete Battle.net files

1. Close all applications and Battle.net processes
1. Run Task Manager Having CTRL + SHIFT + ESC key combination
2. Switched to the Processes tab and are looking for all processes associated with Battle.net and click on the "Complete Process" button
2. Go to the C: \\ ProgramData \\ directory and delete the "Battle.net" folder

After that, the Battle.net client has been updated without errors.

P.S. After a couple of days, the BLZBNTBTS0000005C error appeared when updating Battle.net. This time it helped restart updates, without dancing with Flash update and delete files.

When Battle.net is not installed on a computer, it becomes a real tragedy for all Blizzard studio fans. Other ways to download the games of their production or input simply no. Many users are confronted daily with a similar problem and is looking for solutions. In fact, all errors can be solved with the help of several simple tips. Then the utility will be installed, and it will be possible to spend the clock again in favorite fantastic universes.

Client description

The program is a whole directory of functions and features. It is important to know that if Battle.net is not installed, you will not be able to download yourself installations, run the game, access the company store. Most developers studio projects extends to a conditional free system, so it is important to pay monthly contributions on time. This feature is also present only in the program. The internal interface is made up of several windows. The application automatically collects the latest information on the company's games and shows the user. The store has the opportunity to buy additional content. Any user should know why Battle.net is not installed and how to solve this unpleasant situation.

Why problems arise with the application

The developers themselves talk about several possible causes of errors. First of all, when changing the operating system, residual files in the registry can remain on the computer. When they are rewriting, the process sometimes gives failures, and Battle.net is not installed. The second logical explanation is incompatibility of technical data. This concerns those cases when too old laptops use long-standing versions of Windows. No less rarely, the installation fails occur with the long operation of the computer. At the same time, there are many processes, and then the utility lacks allocated memory for a comfortable load.

The most frequent solutions of problems

First of all, when Battle.net is not installed, you should check all the browser updates, a flash player and check the status of the system in the "Task Manager". If there are many programs, they managed to take the right amount of memory. Try to restart the computer and download the client again from the official site. If it did not help, it is worth checking the firewall and antivirus. These programs could block some files, as they counted them with malicious. It is worth downloading and installing this software or put an exception for this client. Perhaps the Internet connection gives failures, then Battle.net will not be established correctly. Make sure you communicate with the network and only then start the installation.

If all of the above tips could not help, then should look for the cause more deeply. Install the software that checks the presence of all drivers, and look at the latest updates. Often Battle.net is not installed precisely due to the inconsistency of any system parameters. After that, check for viruses and malicious content on your computer. The program is implemented by the defense algorithm, and therefore it will not be established in the presence of applications by the stealing of information. Installation of the Battle.net client itself takes part additional utility called Agent. Perhaps the computer remains some of its damaged files. You should delete them completely and reinstall anew. This method is most often helped by users who have once already stood the described software. If the problem continues to be relevant, you should contact BLIZZARD support. For several days, the representative will contact you and tries to help you in troubleshooting.