The State Duma adopted in the third final reading the so-called "anti-terrorism package" of laws, which, in particular, offers changes to the laws "On Communications" and "On Information, Information Technologies and Information Protection" concerning the storage of data by operators about calls and reports of citizens.
According to the text of the bill, the operators must store text messages to users of communication services, voice information, images, sounds, video, other messages of communication services - up to six months from the end of their reception, transmission, delivery and / or processing. Order, timing and volume of storage This information is established by the Government of the Russian Federation, it is stated in the document.
In the original embodiment, the draft law was proposed to keep this data for three years - thus, as a result, the term was reduced. For three years, operators will have to store "information on the facts of reception, transmission, delivery and (or) processing of voice information, text messages, images, sounds, video or other messages of users of communication services".
In addition, the amendments to the Internet company will issue keys on the request of the FSB to decode users' messages. The FSB also should have access to information systems: "The federal executive authority in the field of security is entitled to receive free of charge from state bodies and state extrabudgetary funds necessary to fulfill the duties assigned information systems and (or) databases, including by receiving The possibilities of remote access to them, with the exception of cases where federal laws are banned for the transfer of such systems and (or) databases of the federal security authorities, "the document says.
The text of the amendments has repeatedly changed to the third reading, they all caused a lot of disputes among the business and the professional community.
The bill in the third reading was adopted by 287 votes against 147 with one abstained.
The draft law by the Chairman of the Duma Security Committee of Irina Yarov and the Chairman of the Committee on the Defense of the Federation Council Viktor Ozerov.
"The adoption of the Federal Law will not require additional expenses of the federal budget," they write the authors of the bill in an explanatory note to it. Estimation of the cost of operators to storing telephone conversations during three years is not given.
The annual costs of telecom operators to fulfill the norms of the draft law in its initial form could amount to about 870 billion rubles in 2017 and about 2 trillion rubles by 2019. For comparison, the annual income of the entire Russian industry from communication services in 2014 amounted to about 1.5 trillion rubles.
Earlier, the government on the offer to oblige operators to store information about telephone conversations within three years.
Digital technologies allow you to control all conversations without exception. Our article will help you figure out how to print the history of telephone conversations and where to take the details of someone else's room.
About the presence of a free personal account in all operators knows most of you. If there is a need for a printout of telephone conversations, the subscriber will certainly go to his personal online account. It is not necessary to contact the office at all - to get the details of calls for the time of interest you can, without leaving home or office.
If you are a subscriber of the MegaFon network, your service-guide personal account, the user "Beeline" will help "My Beeline", the MTS subscriber - "Internet Assistant", Tele2 - My Tel2
How to get a printout of conversations by phone via the Internet
1. Printing MegaFon
Enter your phone number in the field on the login page of the "Service Guide" system https://sg.megafon.ru/.
If you have never used the system, and you do not have a password to enter, order it using the USSD command * 105 * 00 #.
There are other ways to install a password for the service guide. Many functions depend on your region and are submitted on the page when entering the system with detailed instructions. Log in and select the "Facial Account" section in the list on the left list - "One-time detail". Select a period for which you need a printout.
You can order detailed reports for the current month and for two previous ones.
Specify where to send a report. You can get a finished printout on email or read in the Personal Cabinet "Service Guide". Choose the most convenient to your format: HTML, PDF, XLS. In addition, it is possible to archive the report to the zip file and install the secret password for the archive.
Click on the "Order" button located in the lower right corner of the page window, and wait some time until the printout is ready. If you ordered the delivery of detail to the "service guide", you will find it in the "Facial Account" section by reference "View ordered reports".
2. Beeline conversation details
Go to https://uslugi.beeline.ru/. Enter your login and password in the input form fields. If you have never used the "My Beeline" system or forgot your password (you use your phone number in a 10-digit format as a login), order a temporary password using a USSD request * 110 * 9 #.
Wait for SMS with a temporary password and log in. Select the Financial Information section. Set the time period for which you want to obtain the detail, and the format in which you will be more convenient to view it: XLS, PDF, TXT. Order a report and wait until it is formed. You can also download the financed printout in the Financial Information section.
3. Prints of MTS calls
Go to the https://ihelper.sib.mts.ru/selfcare/ page and enter your login - phone number and password in the input form fields. If you don't have a password or you forgot it, then send to the number 111 SMS with the text in the form: 25 (space) Your_pol.
Log in and click on the link "Talk Details". Select a period of time for which you need a printout. Next, specify the delivery method - by email, by fax or in the "Internet assistant". Choose the most convenient document format: PDF, HTML, XLS, XML.
Confirm your order and wait a while he is ready. If you ordered the delivery of printouts in the "Internet Assistant", view the Ready report in the "Account" section - "ordered documents".
After that, you can log in. Next, on the "Talk Details" tab, you need to select the period and method of delivery, perhaps several options: E-mail, fax, "Internet assistant". Then you should choose the optimal option for printing (XLS, PDF, XML, HTML). The request is processed, and the results will be delivered to the specified manner.
4. Printout of numbers from messengers - WhatsApp, Viber
Many are interested not only how to make a printout of phone calls, but also how to listen to the conversation in Skype. A conversation in Skype can be equated to a telephone conversation. However, it is harder to listen to it than to remove the printout of phone calls. This is possible only with the help of a cunning mechanism and when implementing a program - Trojan. Many companies offered very effective methods for controlling Skype telephony. It is worth noting that full control and listening to the conversation to provide without the knowledge of at least one interlocutor is very difficult. But, you can check the history of communication by printing telephone conversations.
In the rest of the messengers there is no possibility to get information without the help of specialists. Prints of someone else's WhatsApp or Viber number is our specialization.
Detailing of telephone conversations of someone else's room
Make the details of someone else's calls without access to the phone is independently impossible. The only way to get a free printout of SMS and calls is to take someone else's phone and scroll through the menu. It is possible that the information is not deleted, and you will read other SMS messages. Otherwise, go to the orders section where you can always order the details of any subscriber's calls for an adequate price. All communication operators are available - MTS, Beeline, MegaFon, Tele2, Yota.
Of course, printing phone calls provides detailed information with what subscriber and when the owner of the number is associated, at what time and duration of communication.
SIM card, number, tariff
- online : Select a new rate, click on the button "Go to the tariff" button;
- in the MegaFon or Personal Account.
- How to unlock the number?
- If the money ended on the score and the number is blocked, top up your balance . The number is activated after debt repayment.
- If you did not use the number more than 90 days, it can be blocked. To restore the number, contact your passport salon MegaFon . If the number during this time has not passed to another subscriber, you will receive a new SIM card with the same number.
Find out if you can restore the number by sending a free SMS with a valid SIM Megaphone on. In the message, specify the number you want to restore the name of the owner. - If the number is blocked after the loss of the SIM card, you can get a new SIM card with the same number, contacting your passport in salon MegaFon.
- If you are installed blocking The number is unlocked automatically in your chosen ending the end of the blocking.
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- How to get a new SIM card while saving your phone number?
Contact your passport in any salon MegaFon In the home region, on the territory of which the contract is concluded. You can get a new SIM card for free and continue to use your number. The tariff and all service conditions remain the same, to conclude a new contract for the provision of communication services is not necessary.
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- How to save the number?
The room remains yours until the balance is positive. If you do not use the number and do not connect the service lock , NOT less often than once in 90 days you need to use communication services: outgoing calls, incoming calls, send SMS, sending and receiving MMS, Internet access. If you do not use communication services longer than 90 calendar days in a row on rates for calls and longer than 180 calendar days in a row on tariffs for the Internet, it starts to write down the subscription fee for saving the number daily.
In the event of non-use of communication services on any of the subscriber numbers combined on one personal account, more than 90 (ninety) calendar days in a row, a contract for the provision of communication services in terms of this subscriber number is considered terminated at the initiative of the Subscriber.
The size of the subscription fee for preserving the number, the conditions for its write-off and the term at the end of which the contract for the provision of communication services will be terminated and the number can go to another subscriber, specified in the description of your tariff. You can find it in the section Tariffs or Archive of tariffs.
If you do not use communication services for more than 90 days at a zero or negative balance of the personal account, the contract is considered terminated by your initiative. If the number was not transferred to another person, it can be restored by filling out the application in salon MegaFon.
If you plan for a long time (more than 90 days) do not use mobile communications, block your number.
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- Use the service Telephone codes of mobile operators . Enter your mobile number in the search bar and click the "Check" button. Under the search bar, the names of the telecom operator and the region will be displayed.
- Dial the command * 629 # . Then enter in any format the mobile number to be checked. Information about the operator and the region will appear on the screen.
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- How to re-inform the contract or change the number?
You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
Pick up a beautiful, easily memorable number in the online store or in salon MegaFon.
Room cost depends on class class: simple, bronze, silver, gold, platinum, and type of numbering: federal or urban. Read more about the cost of the room in the description of the service Number selection.
The service is operating in two modes:
- one-sided: the caller will hear the message "The subscriber's device is turned off or outside the network coverage";
- bilateral mode: the caller will come SMS with your new number.
For any mode, you will receive an SMS with a person number that called your former number.
The service does not work if the balance on the old number is negative or zero, and also if the old SIM card is blocked.
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- What do I need to determine the caller numbers?
To do this, you have the service "Aon", it allows you to determine the numbers of those who call you. The service does not require connection and the subscription fee is not charged for it.
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- Why didn't I have a number?
The number may not decide if the service is connected to the caller Antiaon . There may also be no customer numbers of other operators or megaphone clients of other branches.
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To find out the name and conditions of the current tariff, go to your account and select the "Tariff" section or type a free command. * 105 * 3 #
You can change the tariff
You can go to any tariff other than archival. The cost of the transition is indicated on the page of the selected tariff.
When changing the tariff connected as part of the current tariff packages, SMS and the Internet will "burn up" and will not act on the new tariff. The responsible subscription fee is not recalculated.
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Services, Options
- Go to the residues section by service packages in the Personal Account.
- Open the Respections section by service packages in the MegaFon application.
- Set up a widget.
Take advantage of any convenient way:
Widget - element of the MegaFon application Personal Account. It is not necessary to enter the application - the remains of minutes, SMS, megabyte, the balance of the personal account will be displayed on the screen of your smartphone.
To work the widget, install on your smartphone / tablet application MegaFon Personal Account . For the Android OS, the application must be installed in the memory of the smartphone, and not in the SD memory. Go to the settings of your smartphone and activate the widget.
The appearance of the widget and the number of residues that will simultaneously appear on the smartphone screen differ depending on the OS.
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Mobile Internet
- What if the mobile Internet does not work or the speed has decreased?
- Check the balance and replenish it if necessary. To check the balance, type the command * 100 # Or go to your personal account. The Internet works only with a positive balance sheet. If you recently replenished the score, wait a few minutes so that the Internet earned again.
- Check the balance of the Internet package. Open the MegaFon application or go to your account and in the "Services" section, select Remains by Service Packets. If the included Internet is turned on, plug one of the options for extension of the Internet.
- Check if you have a mobile Internet service connected by typing the command * 105 * 4 * 4 #
- Make sure you enabled data transmission mode. You can check this in the smartphone or tablet settings in the "Data Transfer" section, "Connection for Data Transfer" or "Mobile Network" (the name may differ in different devices).
- Restart the device (turn off and turn on).
- Disconnect Wi-Fi on your smartphone / tablet (when using a router from a Wi-Fi megaphone should remain enabled).
- Rearrange the SIM card to another device. If mobile Internet does not work in another device, contact your nearest salon MegaFon With an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
To find out the address of the nearest salon Open the megaphone application. - When using the Internet via a modem / router: Reinstall the Megafon Internet application, try connecting the modem / router to another USB port of the computer, update your modem / router. Latest software versions You can download free in the megaphone online store. Find your modem or router in the directory and go to the Files tab.
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- What is 4G +, how to start using and how does the transition from the 2G / 3G network in 4G +?
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- How to replenish the account?
Choose any convenient way:
- Explore your account from a bank card or e-wallet in the section Payment.
- On the main page of the Personal Cabinet, you can replenish your account, as well as the account of another subscriber of MegaFon by a bank card.
- Set up Avtopriblazh Alone in the Personal Account on the site or contact a specialist in salon MegaFon . With this service balance will be replenished automatically from your bank card.
- If it is not possible to pay right now, use the service promised payment.
- Another megaphone subscriber can translate you money from its account using the service Mobile translation . To send a request to another subscriber, use the free service Pay for me.
- If you are client Sberbank and your bank card is tied to the phone number, specify the desired amount in SMS and send to the number or use the Sberbank-online application.
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- How to stay in touch with a negative or zero balance?
- For what period can I get the detail?
You can order a one-time detail in one or more days, periodic - for a calendar month or receive a brief summary of all charges and payments monthly.
Your detailing is stored 36 calendar months (even after termination of the contract).
If you are connected to the "Periodic Account Detail" service, the detailed report enters your email once a month (approximately the 10th day of each month). You can receive the report for the next month after the service is connected.
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- free in the Personal Account or application "MegaFon";
- free by e-mail;
- by mail, service cost - 100 ₽ per month;
- in the nearest salone In this case, the cost will be 50 per each day of ordered detail.
- Why can not all information be specified in the detail?
The subscription fee is debited in accordance with Provision of subscription.
To find out which subscriptions are connected, go to your account, select "Services and Options" section, "My" subsection, which displays a list of connected subscriptions connected to your room.
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- How to refuse to subscribe?
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- Can I listen to the recording of my phone conversation?
Megaphone does not record subscriber calls.
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- How to set call forwarding?
Install or cancel forwarding You can in the phone menu or in your account. Conditions and installation cost forwarding Look on the service page.
If the installed forwarding does not work, check if you do not work on your room bans And the number is true.
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- What is Volte technology and what needs to use it?
The service is available to megaphone subscribers on all tariffs, provided in both the home region and roaming.
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- Your service is automatically connected. S. called me . You will receive a notice in the form of a missed call from a person who tried to reach you with an indication of the time and number of calls. Service is free.
- Connect the service Who called +. . SMS will come about the missed call or voice messages on the answering machine. When connecting "who called +" service "I called S" will automatically turn off.
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You have already connected to the service zero problems with which you can receive SMS, calls in the home region and call free rooms and 8 800 550-05-00 in Russia.
The service is connected free of charge, the subscription fee is not charged.
The service is available only in the home region within 30 days from the moment of locking. It does not work in roaming.
To call with insufficient balance, use the service Call due to friend And your interlocutor will pay a conversation. Type " 000 »And the number of the subscriber, starting with" 8 " or " 7 ", eg: 000792xxxxxxxx..
The service is valid only for calls to megaphone numbers.
To enroll in the account of the case at any convenient time and continue to use mobile services, activate Promised payment By typing command * 106 # . The service is paid.
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In a detailed report, there is all information about calls, SMS, MMS and Internet outputs with a date, time, duration and cost for a certain period. You can also find out information about roaming costs.
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You can get it in several ways:
In a personal account you can order a detail for the last 6 calendar months. Information for an earlier period can be ordered in the nearest salon.
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To find out who called you while the phone was turned off, was out of the network zone or until you could answer, connect the service Who called +. . You will receive an SMS about the missed call on behalf of a person who tried to get through. SMS will indicate the number and time of calls.
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- For what period can I get the detail?
Emergency help
- How to call emergency service?
Single emergency call number:
1 - Fire Department;
2 - police;
3 - emergency;
4 - emergency gas network service.
Emergency telephones:
Emergency - ;
Calls to emergency rooms are free. You can call if the score does not have money, but on the number even from the phone without a SIM card.
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- What if the phone is lost or was stolen?
Block the number.
Free blocking time - 7 days. Then begins to be written off subscription fee . All communication services on the room before connecting the lock you are paid by you. If your phone is stolen or lost, let us know as soon as possible. It is necessary for the thief or a person who finds your phone, could not use money on your account.
Get a new SIM card with your former number.
Try to find the phone.
Contact the police and write a statement about theft. Perhaps your phone will be able to detect.
If you have lost your iPhone or iPad, use the Find Iphone function.
If you lost your Android OS phone, use the device search function.
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- How to protect yourself from scammers?
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- How are communication services available for emergency situations?
- Where to call with questions about coronavirus and quarantine?
- How to call emergency service?
Roaming
- How to use communication services on rides in Russia and the world?
In travels in our country there are no additional actions to use communication services are not required. The only condition - you must have a positive balance.
When you leave for other countries, as well as to the Republic of Crimea and G. Sevastopol, where there is no Megaphone network, you need to make sure that you are connected to the roaming service. It is needed that you can use communication services in networks of other operators.
- 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
- Personal Account or MegaFon Application;
- contact megaphone salon with passport.
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- call support by number 8 800 550-05-00 in Russia or by number +7 926 111-05-00 from anywhere in the world;
- write to chat with support in your Personal Account or MegaFon application;
- contact megaphone salon with passport.
- How to connect and disable roaming services and spend less?
The easiest and most convenient way is the Mobile Application MegaFon or Personal Cabinet. You will be able to check the balance, connect or disable the services and options, order the value detail and ask a question to chat.
In roaming, you do not need to change the settings of the mobile Internet.
Note!
Some phones can limit the transfer of data in roaming. Go to the settings and check if your mobile Internet is included in roaming.
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- Why does mobile Internet do not work in roaming?
- Not enough money on the score. Check the balance and if necessary replenish it.
- The phone does not find a network.
Try to restart the phone and select the network manually. Go to the settings, find the "Network / Operator" item, select "Manually" or cancel "automatically". Select a network from the proposed list. When the phone connects to the network, Internet access will appear. - In the phone settings, data transmission in roaming is disabled.
Go to the settings and check if your mobile Internet is included in roaming.
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The cost of communication services in traveling in Russia may differ from the cost in the home region. Detailed conditions you can find out in your personal account, in the description of your tariff or using a free team. * 139 #
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In the Republic of Crimea and the city of Sevastopol there is no Megaphone network, so make sure the service "roaming" is connected before the trip. It is needed that you can use communication services in networks of other operators.
How to find out whether roaming is connected on your room:
Cost of services you can learn on page or in the description of your tariff.
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- How to use communication services on rides in Russia and the world?
- What if the mobile Internet does not work or the speed has decreased?
The communication technology on the Internet, known as IP telephony, is used not only to establish communication, but also to improve the efficiency of the company. One of the most sought-after services is to recording conversations. It allows you to track the professionalism of managers when communicating with customers, solve controversial moments and save the data obtained during the conversation.
On our site you can choose the current virtual number for your company and connect this service to fix outgoing and incoming calls. You can configure the recording at your discretion, for example, only during working hours or on specific devices.
All information about the service "Records"
The "Record Record" service allows you to record both incoming and outgoing calls. Next, they are saved, recover on your email and you can listen at any time convenient for you. It is very convenient, since in any incomprehensible situation with the client you can listen to old recording of conversations and solve the problem. Records can be sorted.
Companies that work with clients is very necessary this service. This applies to firms that have technical support. Also, the head can listen to talk to find out whether employees with customers are polite, do conflicts avoid conflicts, are tactical in their statements. You need a service if you want to improve the service service.
Record phone calls are suitable for such considerations:- Control of the work of employees of the company;
- Fixing important information (for example, received information about the order);
- Solving conflicts and controversial moments;
- Improving customer service quality.
If you want to know how your employees communicate with clients, then you need a "recording conversation" service. So you will increase the quality of customer service, and therefore the number of satisfied customers will increase. Entries of all conversations are stored in the archive on your email - you can listen to them at the first need.
How does a virtual number work with the configuration recording function?
Virtual numbers function at the expense of the routing of incoming calls to any state of the world for a certain direction. Routing settings are set in the personal account and can be changed at any time. You can redirect calls from your company's virtual number to: analog urban or mobile phone, SIP (application or IP phone), Skype.
Work scheme service recording conversations
The program for recording telephone conversations is connected to the number after its activation. To do this, you must order this service in the Personal Account and configure the recording settings. For example, you can record only outgoing calls or clarify the time of day, after which the record will be automatically stopped. Additional services can be found in detail.
How much is the service "Records"?
Prices for the purchase of virtual numbers and subscription for their use can be viewed in the "Tariffs" menu. After activating the number, you can connect the service to recording telephone conversations and configure its parameters in the Personal Account. The cost of using this service is $ 10 per month. Choose any payment method convenient for you. Pay attention to the cost of the virtual numbers that are specified.
How to order a virtual number with the configuration recording function?
The service can be installed immediately after connecting the virtual number. You need to choose the number of the country that you need. To order a virtual number you need to do the following:
- Sign up and access your personal account;
- Replenish your balance to connect the virtual number and this service;
- Order number;
- Write a request from a personal account to our technical support to connect this service.
In case of problems, contact our round-the-clock technical support. With our experts you can talk through Skype, online chat, email or call at the specified number. Freezvon is always ready to help you at any time of the day. Our employees will advise you with pleasure, because do not be afraid and
