The keyboard and touchpad turns off on the laptop. Keyboard and touchpad on a laptop: brands, models, operation characteristics, possible causes and tips to eliminate the problem

Modern laptops are a very convenient and practical technique, but due to the complex design, in which all devices are combined into one, various problems may arise that are most often associated with the keyboard or long-faced by all users of the touchpad. If the user does not work the keyboard and touchpad on the laptop, then you should not do from this tragedy, because if there is a problem, then there is a solution. The whole complexity of this situation is related to the fact that the laptop, keyboard and touchpad are one, which is why it will be difficult to get to the problem zone.

Common causes of keyboard breakdown and touchpad

The keyboard and touchpad on the laptop stopped working - what to do? The keyboard breakdown may occur for several reasons:

    Crash in the work of the drivers. Keyboard stopped working? Perhaps the reason lies in the incorrect operation of the drivers. To make sure that you need to start a laptop and press the F2 or DEL key, after which the BIOS system opens. If a person can use the keyboard in the system, then the problem will be solved independently. You can also try to upload the device in safe mode. If the user has an early Windows model (XP, 7, Vista), then you can start the system in safe mode with the F8 key, which should be clicked when you start, then select the appropriate section. In the new versions of Windows, you need to go to the administration section and check the box "Safe Mode" row, after which you restart the device.

    Drinks - laptop enemy. If the user has spilled a drink on the keyboard or touchpad, you must immediately disable the device, disconnect the battery and turn the laptop so that the fluid does not flood the motherboard. After the actions performed, you should disassemble the device, clean and dry damaged zones, and after a few hours it will be possible to start it again.

    Pin damage. Most often there are devices from users who are exploited for long years. Over time, the loop contacts are oxidized, or the user could damage them when trying to independently clean the laptop.

    Mechanical damage to the device or severe contamination can lead to a shipping of the keys. You can solve this problem: make cleaning the keyboard or replace the damaged keys.

Failure in the work of the touchpad may occur due to:

    Pollution of the touchpad surface is the most common problem, which can be solved by clearing the touchpad from the dust using alcohol.

    If the first reason does not apply to the case of a user, then you must try to start the touchpad using the FN + key combination from F1 to F12, with the image of the touchpad. If it did not help, perhaps there are problems in the BIOS operation: Launch it and find the Internal Pointing Device in the settings, check this item (if there is a disabled, you need to change it to Enabled). Next, save the settings and reboot the device.

    Oxidation, damage or shutdown of the loop of the touchpad from the motherboard. Solution - you need to disassemble the laptop and check the train.

    Mechanical damage to the equipment. Requires the master.

    If the keyboard was denied with a touchpad, then the reason lies in the faulty motherboard.

    Fluid from entering the device is a serious problem and requires immediate contact with the service center.

On HP Laptop

If the keyboard and touchpad on the HP laptop does not work, it is also worth paying attention to the manufacturer. Laptops of this model have their errors in the work. This happens if the device error turns into a tablet mode.

You must perform hardware reset. To do this, we translate the device to the laptop position, turn it off, disconnect from the network, then remove the battery, then hold the power button within 30 seconds, insert the battery back, turn on the device, check the keyboard operation. After completed actions, you need to give the device to the master.

If a touchpad refused on the HP laptop, you should use the following key combination - Fn + F5. If, after making this manipulation, the problem was not corrected, it should be logged in to the BIOS settings and in the device control panels in front of the Internal Pointing Device to set Enabled. Also, you may have to update the device drivers yourself or using the wizard.

On a laptop Lenovo.

If a touchpad and keyboard do not work on a laptop, you need to check the device for viruses. If this does not solve the problem, you need to go to the device manager, after which it is necessary to disable and connect the keyboard, you should also check the hardware drivers.

You can also roll back the OS settings to factory. If you fail to operate the touchpad on the Lenovo laptop, you must use the following key combination - Fn + F8 or Fn + F5.

On a laptop asus

For devices of this company, the problem is not rare and is connected with a large load on the device system. If a touchpad and keyboard does not work on the laptop, you must restart the equipment, after which you check the operation of the drivers.

Touchpad and keyboard stopped working - what to do?

If the touchpad and keyboard do not work simultaneously on the laptop, then the cause of the device's motherboard can be caused. To make sure that the motherboard works properly, you need to connect a third-party mouse to the laptop, go to the Device Manager, delete, and then restore the problem equipment. Next, reboot the device and check for performance. If it does not help, you need to connect an external keyboard, restart the laptop, go to the BIOS settings and turn on the equipment. If it does not help, then we try to roll back the system to factory settings or update drivers. In the event that not one of the above methods did not help, it is necessary to contact the service center, where the master will replace the motherboard.

Do not forget that laptops are a complex technique that requires care, so try to adhere to the following rules:

  1. Do not eat and do not drink when working with a laptop.
  2. Follow the cleanliness of the device.
  3. Do not engage in independent analysis of the equipment.
  4. Stably check the drivers for updates.

If you do not work the touchpad but a laptop, there may be several reasons for this.

Touchpad does not work:
cause - Disabled in the settings.

Depending on the model of your laptop, the touchpad can be switched on / disconnected in different ways. In general, this is done by pressing and holding the Fn + key with the F1-F12 buttons.

Each individual model includes / disconnecting options may differ. Look carefully on the keyboard and look for a touchpad designation near the buttons F1 ... 12. It looks like this:

Hold and hold the Fn + button to press the button indicating the touchpad. In most cases, this will help.

Touchpad does not work: the problem with the drivers

When you insert a mouse into a laptop, often the touchpad is automatically turned off. If you want it to start working again - pull out the mouse from the port.

Touchpad does not work: Disabled in BIOS

Some laptop models are automatically released with a disabled touchpad in the BIOS settings. To enable it, do this:

1. Restart the computer. During its download - click Del or F2. You will fall into BIOS.

2. Find the INTERNAL POINTING DEVICE and turn it on.

Touchpad does not work:
old / non-workers drivers.

1. Start - right mouse button on computer - properties.

2. Find the Mouse and Other Indicating Devices in the list of devices. Find the touchpad and go to its properties.

3. Go to "Driver" and update the drivers for this device automatically or download the latest version of the driver and install it.

Ready. One of the proposed ways will definitely solve the problem with a non-working touchpad on a laptop.

Today we consider how you can turn on the touchpad on a laptop in Windows 10. Many users do not know what to do if the sensory panel does not respond to the touch and pressing with fingers, and everything is simple:

  • there are problems with a diver device that is not uncommon after Windows 10 updates or drivers in automatic mode;
  • touchpad is simply disabled in the system settings.

Turn on the device

One of the F1-F12 function keys in most cases is also responsible for turning on / off the touchpad. What exactly the button does it, you can understand based on the designation of the function buttons (in the screenshot it is F7). To take advantage of this feature, you must simultaneously with the button and the FN key, located left from the space button (Space).

Typically, after that, a pictogram or an inscription appears on the screen that informs that the touchpad working (activated). When you press the device again, the device will be turned off again.


In most cases, if the scroll does not work on the Windows 10 touchpad or it does not respond to the touch, it will be enough to return to the ravis. In rare cases, the touchpad is required, especially when problems with scrolling arise. To do this, call the touchpad settings window.

1. Open the control panel through the search.


2. In the form "View", choose the type of visualization of icons as "small icons".


3. Call the applet "Mouse".


4. In the properties of the mouse, go to the "Clicpad" tab, usually located last.

Typically, the reason that the touchpad does not work, although it has been turned on by the hot keyboard keys, is here.

5. Turn on the device if it is deactivated in the control panel.

6. Remove the checkbox with an option responsible for turning off the touchpad when connecting an external USB control device (usually mice).

7. We return standard settings (this may solve the problem when scrolling does not function).

8. Go to additional "Parameters".


Here will open extended settings of the touchpad, although everything is configured optimal for most users. In the window, you can configure gestures for a touchpad in Windows 10, change the speed and other scroll parameters, configure the sensor reaction to click and so on.


First, it is necessary to reset the settings to the standard, and then you can change to your own. How to set up one or another parameter, we will not consider: there are no difficulties in this, and the process for each manufacturer of the touchpad is slightly different.

Upgrading device drivers

The second reason why the touch panel may not function or work incorrectly, it is outdated / incorrect touchpad drivers.

The fact is that with automatic updating Windows 10, the most suitable (in its opinion) drivers, downloading them from the Microsoft website, and ignoring official resources.

Automatic update

Let's start with a simpler option - installing the driver through the task manager.

In this case, it will be loaded from Microsoft, although the developer recommends reinstalling drivers manually by downloading their official versions from the support site.

1. Call the window through the context menu of the start, called Win → x.

2. Deploy the mouse point and other indicating devices.

3. Select the update point of the selected hardware drivers.


4. Indicate the automatic type of search for newer software versions.


5. We are waiting for the end of the search for the most suitable file.


6. Install it or close the window if the file version is the mostst.


Installing the driver from the developer site

If the previous version did not solve the problem or the new driver was not detected, it should be downloaded from a laptop support resource.

1. Go to the appropriate site.

2. Find your device.

3. Select the driver for Windows 10 installed on the PC of the corresponding bit.

4. Download the file.

5. Run the installer and follow the instructions.


Note: Sometimes after this method of updating the Windows 10 driver, it can replace it with its own, downloaded from Microsoft servers, and cause malfunctions from which you have just got rid of. In this case, you should load the SHOW OR HIDE UPDATES utility and use it to prohibit automatic search and loading drivers for the touchpad.

additional information

If the function key, which, together with the Fn, must activate the touchpad, did not work, should check the availability of specialized software from the laptop / netbook developer.

It is possible that the touch panel is deactivated in BIOS / UEFI. Explore the instructions for your portable device, find the option with the TouchPad word, located in the Peripheral Device section.

Touchpad Century feature, long ago replaced alternative control of the mouse. With it, we can fully control our device, whether it is a laptop or a hybrid tablet. Many laptops (Acer, Asus, HP, Lenovo, Dell) have problems when operating a touchpad. What if the touchpad does not work on a laptop in Windows 10? We will analyze 5 ways to eliminate this problem.

1. Repeat on the touch panel using the FN key

One story happened to me when I turned on WiFi on a laptop and inadvertently turned off the touchpad touchpad. For a long time I was looking for a reason without immediately realizing what happened. It turned out to be simple, in laptops there is a button of additional functions called Fn from the left of the keyboard. To enable some function on a laptop, a combination of the Fn and F1 ... F12 buttons are pressed. On the same F1-F12 buttons, pictures or characters are drawn to apply the parameter. For example, to turn on the touchpad, you need to press Fn + F7, on the F7 button it will be the image of the touchpad type. You can press all buttons in order Fn + F1 ... F12, but remember that there is a disable shutdown function, press the buttons on which the screen went out.

On some HP laptops, the touchpad turns on and off, double touching the edge of the touch panel itself. On the brands ASUS and ACER can be a separate button next to the touch panel. If the touchpad still does not work, then moving on.

2. Delete other mouse drivers

There are times when you have a whole bunch of drivers from different mouse devices and you never deleted them. Some drivers from the manufacturers of the mouse, automatically turn off the touchpad. Go to device Managerby pressing the combination of buttons Win + R. and enter in the string devmgmt.msc..

Find the line indicating mouse and other pointing devices, click on the label to push the category and delete all the mouse driver, while the touchpad does not start working on your laptop. If not earned, try after deleting all drivers to restart the system. Did not work the touchpad? Moving to the next item.

3. Update or rollback of the touchpad driver

Try updating or roll back the touchpad driver. Go to the same devices manager, as described above. Find the touchpad device, usually it is called a laptop brand (Dell Touchpad, Lenovo Touchpad, Synaptics, HP Touchpad, Acer Touchpad, ASUS TouchPad.) Right-click on your driver and select Properties. Next click Refresh to make sure there are any useful updates for your touchpad.

Many people reported on Microsoft forums that the touchpad stopped working precisely after updating Windows 10, for this you need to choose to roll back the driver. If you do not burn a dedicated button to roll back, then you do not have the previous version of the driver.

In many cases, the device manager is not triggered in order to turn on the touchpad on the laptop. If your touchpad still does not work on a laptop in Windows 10, then go to the mouse properties.

  • Dial mouse. In the Windows search string and go to the mouse settings.
  • Click Extra options mouse, in the opened window go Device settingsTab Touchpad Or as in the picture.
  • Find your touchpad and click "Enable".

5. Disable Touch Screen Input Service for Hybrid Laptops

If your laptop is a hybrid (laptop and tablet in one with a touchscreen display.) There is a chance that the input service is a touch screen that controls the functionality of the stylus, prevents your touch panel.

To disable the service Press WIN + R, then enter services.msc. and find the list of services TabletinputService. or Tablet PC Input Service. Right-click on it, then turn it off. A very uncomfortable solution for who uses the touch screen and touchpads, but you can continue to show a mixture and try to delete the drivers, roll back, update and re-run the service.

How to activate, deactivate the touchpad on Asus, Samsung, Lenovo, Acer laptops. Turn on and turn off the touchpad on the laptop. In some cases, TouchPad can be disconnected on portable PC for certain reasons. Sometimes users turn off the touch panel themselves, because it interferes when working with the keyboard.

There are a number of options, how to turn on the touchpad and keyboard on the laptop, however, when applying them, you need to take into account the brand of the computer device. After all, various activation methods are used for specific models.

In independence from the company's company, first of all, a reboot is required. Probably there was any error and after these actions everything will fall into place. For most of the laptops, a certain combination of buttons is pre-installed to turn on TouchPad. Only for different brands, it is slightly different.

To activate the touch panel, the developers most often usually use the FN key combination and one of the F1 F12 function buttons. Each manufacturer's company provides a specific combination, but separate buttons may be similar.

Carefully examine the above keys on one of them, for sure you will find the touchpad logo. On the label, in most cases, the lured touchpad is depicted, the touch panel with a finger or mouse. After detecting the desired key, clamp Fn and add a button with a touchpad pattern to it.

On the individual models of computer devices, the touch panel control is carried out using the key specifically selected for these purposes. Also, on some HP devices on the touchpad sensor zone there is a key. By pressing it, you can turn on or disable it. In the disconnected state, this button is highlighted by a light-emitting diode.

In portable PCs, special settings are provided, thanks to which you can adjust the shutdown of the touch panel when the mouse is activated. It is quite convenient if you activate the mouse, then it is logical to disable the touchpad logical, because you plan to apply another device to control the computer.

Therefore, if you have a panel disabled, and you want to enable, disconnect the mouse. In the event that these actions did not bring positive results, try to restart the laptop with a detached mouse. In that situation, if you do not need, the touchpad is disabled in automatic mode, you have the opportunity to go to the settings and cancel this option.

To activate the touchpad on a laptop in such a way that it functioned simultaneously with the mouse, you must click "Start" and go to the "Control Panel". In the upper right corner, select "View" "Minor Icons", click "Mouse". In the "Parameters" tab, cancel the "Disconnect when you turn on an external USB mouse". After these manipulations, the touch panel should work in parallel with the mouse.

If all the indicated tips did not help, probably the cause of the touchpad fault either occurred contacts. In such a situation, you need to disassemble the computer and check the connections. Sometimes it may require a replacement of the touch panel. This work is better to trust only specialists.