Why not connect to WiFi from the phone. Wi-Fi is connected, but the Internet does not work on android

Modern life is quite difficult to imagine without telephones and the Internet. Therefore, modern smartphones provide the ability to work with the Internet. At the same time, most people use the Internet access using WiFi. This is due to the fact that it is much more convenient, besides, a large amount of funds are not spent.

Causes of lack of Wi-Fi in the phone

Often it can happen that the phone is connected to Wi-Fi but does not enter the Internet, it can be connected with different reasons, consider them in more detail:

  • the first thing that can be thought is when connected to the network, it is paid if the Internet itself is paid. But this is rarely happening;
  • therefore, the problem is quite solved;
  • it may be that the Internet is connected, but written: without access to the network. It happens quite often;
  • the phone does not connect to Wi-Fi writes receipt of the IP address. It turns out that you are connected to the Internet, the connection is shown, but, at the same time, the connection itself does not occur;
  • authentication error. It is also a fairly common cause, on which the Internet will not be connected;
  • error type: "Saved, WPA protection \\ WPA2".

This is perhaps not all problems that can be during an Internet connection from mobile devices. But at the same time, they are the most common. Many people, not knowing what to do, they immediately try to call the operator, and find out for what reason they do not have the Internet, although, in many respects, the problem may not be on their part.

Video: How to connect the Internet to the phone?

Solving reasons

It is logical to assume that it is necessary to solve these problems, so we will tell you how it can be done.


Therefore, in addition to the usual tips in terms of rebooting the router, there are a number of truly useful and more


Restarting router

Many people wonder: why I can't connect to the Internet, and what needs to be done to solve it. There is one procedure that every person can do, it is she who is restarting the router. It can help in many issues when the phone does not connect to home Wi-Fi because it can help customize the router again.

Reboot can be made in several ways:


These are the main ways with which you can reboot.. It is really quite simple, but I would like to note that the first method is the highest quality, and at the same time also gentle for the device itself.

Remove the old connection

Also, one of the solutions for connecting to Wi-Fi connection can be removing a strict connection. At the same time, you get the opportunity to reinstall to Wi-Fi and enter the password, it will give you an opportunity to re-connect to all parameters, and it is possible to solve the problem with the connection of the phone to the network.

The problem is solved mainly due to the fact that when removing the old connection, all Wi-Fi settings are removed, allowing you to reinstall, setting new settings.

All this suggests that you can work with the network. But this does not mean that you can solve any problem in this way. This is just one of all the options.

Video: How to delete unnecessary network connections

Change the channel in the router

Change the channel in the router is then when you have started to arise constant problems with the Internet connection. Because it may be that two routers work on one channel, and then it is precisely because of this there are such interference. If you often had similar problems with connecting, then this is exactly what needs to be done.

Photo: Select Wi-Fi channels in Router

Also, there is a possibility that for the same reason there may be such a problem: Wi-Fi works within only one room, and then it catches, but the Internet does not download sites. This may be due to interference that arise from other devices. Therefore, changing the channel is worth it, especially since nothing bad will definitely not be.

Password connection

Probably everything is clear what is a password for connecting and why it is needed. It is using it that can be connected to Wi-Fi any network. The use of the Internet also depends on the correctness of this password.

Photo: Setting the password on Wi Fi in the router

Many advise, if necessary, solve problems with connecting a password, because the problem may be in this.

Check Mac and IP addresses

The IP address is what is assigned to the device after connecting to the Internet. Checking Mac and IP addresses must be done, because it is precisely that this may be the main problem of the lack of the Internet in the device.

The IP address check is not so difficult to do, it is enough just to go to the network settings. The correctness of this address gives you the opportunity to work with the Internet without problems and interference.

Encryption / Security Type

One of the reasons for the absence of the Internet or the impossibility of connecting to it is the wrong type of encryption, which plays a fairly large role for devices. There are devices that work and support only one type in the Internet, and sometimes the Internet connection is not possible just because of the incurred parameters.

Photo: Install the security key

If such a problem occurred, it is enough to simply check the type of encryption, and change it if necessary. Then you can already connect Wi-Fi anew, and check its work. Basically, it is the type of encryption that is the last step in eliminating problems with the connection.

Why the phone does not connect to Wi-Fi - authentication error

Connecting the phone to the Internet via Wi-Fi is always passed without any problems, but there are cases when you need to make additional steps, so that the connection is still happening. The most common cause is an authentication error. As in all cases, they are advised to pass many stages that can help solve the problem.

Photo: Configuration Authentication Error

It is quite difficult to solve such a problem, since you do not have access to the router settings. But you can just check the password, and this is the only thing you can do. Incorrectly entered password also leads to authentication issues. Therefore, so that this does not arise, it is enough to be attentive.

Error saved, WPA protection

Also, most people ask questions like: Why my phone does not see the network. This problem is quite logical. The first thing that may be is of course the problem in the router, or the error is saved, WPA protection, this problem is quite solved. It arises quite often, and mainly due to the fact that there has been a certain failure in the router settings. And in such cases the phone sees Wi-Fi but does not connect.

As the result, you can say that whatever problem you have, the first thing to do is to restart the router. Because it is quite safe, does not require a lot of time, and moreover, any person can cope with this. Then you can already begin to other actions that will be more complicated, but you can cope with them.

Almost in most cases, people using smartphones with the Android operating system, one way or another use mobile Internet. In the house, as a rule, a cellular operator comes to the rescue, and we go to the network without problems (or with problems).

And now suppose you are in a cafe or away, where you kindly offered a password from Wi-Fi, or perhaps you bought a new router. But you had a problem - you can't connect to Wi-Fi on Android. Is it possible to solve this problem? Of course, we will help you in this.

Let's consider all possible options because of which the phone does not connect to the Wi-Fi network and we will analyze how to fix them yourself.

It should be noted that two options for the development of the situation are possible - Android sees the network, but does not connect to it and Android does not see the Wi-Fi network at all.
If the phone sees the Wi-Fi network, but can not connect to it, then the first thing to do is to check whether the password is correctly entered. Error even in one symbol can lead to the fact that you can not use the network at all. You can check it correctly by clicking on the "Glazik" in the field (or next to it) password entry.

If the password is entered correctly, you can try to restart the smartphone or the router itself (turn it off and enable). Also try to connect to another Wi-Fi network to really make sure that the problem is in the phone.

Another option is to upgrade to the later version of Android or make the settings on the phone. True update to the new version of Android can add a few more problems.

For example, telephone Huawei Honor 4c. After the last update to Android 6.0 and EMUI 4 began to slowly slow down, from 8 GB of internal memory under the system and system applications were employed as much as 6 GB! The remaining 2 grasped with difficulty even in the presence of an external drive of 32 GB (because internal memory was constantly declining due to cache files and other things). I had to roll back to Android 5.1.

Important! Swing firmware only with proven sites. Read the instructions before installing!

Actually, that's all that concerned your smartphone. Then it will be about directly configuring the router itself.

Android does not connect to Wi-Fi, but sees the network you need - check which type of protection is installed in the router, it is possible, it is not supported by your Android smartphone.
It is also possible that the MAC address of your device could get into the router's access point filter.

Often, users of devices faced such a problem when the phone / tablet does not connect to the Wi-Fi network, and we see - saved, WPA / WPA2 protection. In this case, it will also need to configure the router.

We will analyze how to set up a router on the example of ZyXEL.
If you know the IP address of the device, wonderful.

Important! If you do not know the IP address of your router, you can find it as follows: Control Panel and Internet Network Management Center or Common Properties. Either much easier. Open the conductor - Cit. The window will open in front of us in which we will see the name of our router. Click on it right mouse button - properties. And we find our IP address.

Next, we open our favorite browser and drive the IP address in the address bar, which we just learned (or knew). You will see the standard authorization field in which you want to enter the login and password of the router.

Let's start setting up our router from checking the MAC address of the device. Whether he was in the blacklist, and therefore we cannot use the Internet. To do this, choose wireless networks. Next, we look at which group is the MAC address of our device (you can find it, entering the Settings menu - about the phone - general information). If you doubt, it is better to choose the mode in the lock mode - do not block.

If everything was fine with the filter, then go to the settings of the router itself.
Sometimes connection problems occur due to incorrectly exhibited region. Therefore, in the Access Point tab, in the Count Country, exhibit Russian Federation

It is also necessary to see what type of encryption is set in the router settings or simply network protection. We recommend that you choose WPA2-PSK.

In the settings of the access point mode, you need to pay attention to items:

  • Standard
  • Channel
  • Channel width

In the settings of our router, 3 options for the Wi-Fi standard compound 802.11bgn, 802.11bg and 802.11b are available. You must select a mixed standard that is supported by any devices with the Wi-Fi module - 802.11bgn.

In the channel settings, choose a car

Channel width can be tried different. And see whether your device will connect. We chose 20/40 MHz.

So, the settings of the access point of your router should look like this.

And finally, we advise you to pay attention to such an item in the settings of your router as DHCP. It is in different tabs, depending on your router. In our ZyXEL router, this item can be found in the Home Network section - DHCP repeater. We put a tick - enable the DHCP-Relay feature.

We are confident that one of the ways will help you! If your smartphone still does not connect or sees the network - email us in the comments. We will try to help.

We all use the Internet while in cafes or restaurants, with friends, even houses at the dining table, checking mail or messages in the same "VKontakte". As practice shows, one of the common problems occurs when working with Wi-Fi wireless technology. Suppose the access point is located in the house from the router or in a public institution. It seems that everything is properly configured, but for some reason it does not have access to the network.

And so what to do if you faced such a problem? In fact, it can be with a dozen reasons, each of which we will look at in this material!

Wi-Fi on Android is on, the status "connected", but no Internet access

Suppose you have activated on your Wi-Fi smartphone and connected to the access point. You have a "connected" status in your phone, but you cannot exit the Internet, both with a browser and through other programs, such as classmates. What do we do in this case?

First you need to check, and whether this connection is working at all. That is, it is necessary to exception by the method to gradually cut off the list of possible causes and checking the Internet - the very first of them.

Try connecting to this access point from another device and go online. If everything is fine, then the reason is in your smartphone. If the other device does not connect to the Internet or does not open the sites, then the case is already at the very point of access or router.

Solution 1 - Proper Routher Setup for Wi-Fi

First check if your smartphone is in the wireless network zone. Usually, routers can hand out a signal up to 200 meters, provided that there are no obstacles in this radius. If it is all right, then go to the router settings.

Change the channel on which your access point works. Usually, it is displayed by the Auto parameter, but we advise you to put a 6th or other channel. Choose any of the available, save the changes and check the performance.

You can also change the mode of operation for Wi-Fi. As practice shows, the default is usually 11BG Mixed mode everywhere. Change it to 11n Only.

If you have a graph in the settings to specify the region, then install your region there. This is a minor parameter, but in very rare cases, even it can affect the correctness of the access point.

Solution 2 - Configuring Proxy Server

Another possible problem is the automatic selection and installation of a proxy server for a specific access point from the wireless network.

To fix it:

  1. Go to "Settings" on your device
  2. Next, select Wi-Fi or "Wireless Networks", depending on Android version
  3. Find the access point to which you are connected and keep your finger on it for a few seconds. An additional menu appears in which you want to click "Change Network"
  4. Install the checkbox next to the "Advanced Parameters" item and select "Proxy Server Settings"
  5. It remains only to put a tick next to the item "No", after which the proxy server will be deactivated

Wi-Fi is on Android, but does not work Google Play and other applications

If Wi-Fi is activated on your smartphone and it is connected to a specific point of access, but the phone does not open the sites, does not download page and applications in Google Play - check the correctness of the time settings and date. This is a very common user error! In 90% of cases it is it that causes connection problems.

You only need to properly configure the time and date, reconnect the Internet, and then try logging into Google Play and view one of the applications on the page.

Why Wi-Fi does not work on android: other reasons

  1. Incorrect password. Sometimes the Android operating system saves a password from a specific access point, but upon subsequent connection to it, no alerts appear that the password is not correct. We advise you to check the correctness of the input and change it if required. As you understand, there are usually open access points in public places, but there are also closed. To select a password, you can use special programs, for example, from the same Google Play, where users share information worldwide.
  2. Problems with software. Another common reason that is associated with your system software. To verify the correctness of the work, you can use the Wi-Fi Fixer application. Just install it on your device and run. There, you can also view a complete list of networks for which the data you have connected before are saved. Restart your phone and try to connect to the access point.
  3. Malicious applications. It is possible that viruses or trojans appeared on your phone, which block the operation of wireless networks. In this case, you will have to install antivirus in manual mode, for example, Kaspersky.
  4. Not the right settings. We have already talked about the settings of Wi-Fi networks. If you can not change them, you can simply make a reset to factory settings. You can also have old entries about the access point. For example, you connected to it, as writes in the system, although the connection was actually not implemented. Just in the settings, update the network list or delete everything and try update again, and only then connect to a specific Wi-Fi point.

And what to do if Wi-Fi is connected, but the Internet does not work even after all the recommendations described? Most likely, you incorrectly work the Wi-Fi module itself. Here will help the following:

  1. Phone firmwareIf the reason lies in the software part of the smartphone. If you do not know how to flash Android operating systems yourself, it will be better to contact the service center.
  2. Wi-Fi Module Repair. If the phone firmware does not help, then the problem lies already in the wireless network module itself. In this case, you will have to carry a smartphone into a service center and replace parts.

This is not a complete list of reasons that cause wi-fi failures. If you have such situations happened, and you solved them in some other way, be sure to tell about it in the comments for our readers!

So, it would seem that a laptop (netbook, etc.) with a Wi-Fi network and no questions work. And in one day you turn it on - and an error crashes: "Windows failed to connect to Wi-Fi ...". What to do?

So actually it was with my home laptop. In this article, I want to tell how to eliminate this error (besides, as practice shows, this error is quite common).

The most common causes:

1. Lack of drivers.

2. The settings of the router (or changed) were shot.

3. Antivirus programs and firewalls.

4. Conflict programs and drivers.

And now about how to eliminate them.

Troubleshooting "Windows failed to connect to the Wi-Fi network"

1) Setting up Windows OS (on the example of Windows 7, in Windows 8 - similarly).

If the error still takes out that it is not possible to connect to the network (as in the picture below), click on the button " troubleshooting"(I know that many are very skeptical about it (he himself also treated until she helped restore the network a couple of times)).

If the diagnosis did not help, go to " Network and Shared Access Control Center"(To go to this section, simply right-click on the network icon next to the clock).

Now simply delete our wireless network to which Windows cannot connect to anyone (by the way, the name of the network will have its own, in my case it is "autoto").

We try to connect to the Wi-Fi network that in the previous step we deleted.

In my case, Windows was able to connect to the network, and without unnecessary questions. The reason was banal: one "comrade" changed the password in the router settings, and in Windows in the settings of the network connection, the old password was saved ...

2) Setting the Wi-Fi network in the router

After checking the wireless connection settings in Windows, the second you want to do is check the router settings. In 50% of cases, they are to blame: either they moved (which could happen, for example, when the electricity is turned off), or someone changed them ...

Because You could not come from a laptop to the Wi-Fi network, you could not configure a Wi-Fi connection from a computer that is connected to the router using a cable (twisted pair).

In order not to repeat, this is a good article about. If you can't enter, I recommend to get acquainted with this:

In the router settings We are interested in the "Wireless" section (if in Russian is the setting of Wi-Fi parameters).

For example, in TP-Link routers, this section looks like this:

Configure TP-LINK router.

By statIn some cases, it may be necessary to reset the router (router). On its case there is a special button for this. Hold it and hold 10-15 seconds.

Task: change the password and try to configure the wireless connection to Windows (see paragraph 1 of this article).

3) Driver Update

The lack of drivers (however, the installation of drivers that do not suit the equipment) can cause and much more serious errors and failures. Therefore, after checking the settings of the router and network connection in Windows - you need to check the drivers on the network adapter.

How to do it?

4) setting up the autoload and disable antiviruses

Antiviruses and firewalls (with certain settings) can block all network connections, allegedly protecting you from hazardous threats. Therefore, the easiest option is to simply disable them or delete them.

Regarding autoload: At the time setting, it is also desirable to remove all programs that are automatically downloaded with Windows. To do this, press the "Win + R" buttons (valid in Windows 7/8).

Then enter the command to "open": msconfig

5) If nothing helps ...

If Windows is still able to connect to Wi-Fi, you can try to open the command line and enter the following commands sequentially (enter the first command - press ENTER, then second and again ENTER, etc.):

route -f.
Ipconfig / Flushdns.
Netsh int ip reset
Netsh int ipv4 reset
Netsh int TCP Reset
Netsh Winsock Reset.

Thus, we reset the settings of the network adapter, routes, clean the DNS and WINSOCK. After that, you need to restart the computer and configure the network connection settings.

If you have something to add - I will be very grateful. Good luck!