Acronis ssl connection failed. Ssl connection error how to fix

The ssl connection error is an issue that can occur in any of the internet browsers not affiliated with Microsoft. Interestingly, the standard Internet Explorer calmly ignores this nuisance, so you can temporarily switch to it. Naturally, until the situation that has arisen is completely eliminated.

Connection error ssl err ssl protocol error is a rather complex disease, since it is not always possible to identify its root causes. Therefore, a complete cure will require an integrated approach.

Correction of the arisen trouble

The first step is to understand what ssl connection error means. To put it in a simple way, the appearance of this inscription is due to the inconsistency of some settings in the operating system and other installed applications.

A possible reason lies, oddly enough, in the installed or not installed antivirus program. In the first option, you will need to go to the program parameters and see the list of blocked Internet resources - perhaps desired address is located there. In the second option, the cause of an unpleasant situation may be a banal virus infection. Usually in this situation it is observed in Google Chrome error ssl connections.

How to fix:

  1. Go to the Internet with using the Internet Explorer.
  2. Find, download and install up-to-date antivirus protection.
  3. Run the program and scan your computer for malware.

A similar case when using the Opera browser - how to fix it? A possible reason lies in the fact that the time and date on the computer simply went astray.

Getting out of this situation is as easy as shelling pears:

  1. In the lower right corner of the screen, click on the time icon.
  2. In the window that opens, select the only available item - "change settings".
  3. We make the transition and set the correct values.

Many modern users use the Internet to purchase and use games. In certain cases, this will require the establishment of a profile on thematic resources, where the necessary actions are performed. What to do - ssl connection error when trying to enter the Origin website or any other similar portal? Usually it helps to change some settings in the same antivirus program:

  1. Run the program.
  2. Find and go to settings.
  3. Select the option responsible for filtering the https protocol.
  4. Turn it off and restart the computer.

Sometimes, figuring out how to fix the "ssl connection error" will take a forced investment. Fortunately, not very large. The likely reason lies in the BIOS battery, which must be replaced if it fails. This way of solving the problem that has arisen will require a trip to the store and spending about 40-50 rubles. Not a lot, but effective.

The latter option may arise when trying to access the so-called adsence pages. By the way, in this case, the appearance of the inscription "ssl connection error" on the phone is also very likely. To fix it you need:

  1. Turn on your favorite internet browser and go to its parameters.
  2. Select the advanced settings menu.
  3. Next - "Content settings" - "Personal data".
  4. Go to Cookies and put a tick in front of the inscription “saving personal data”.
  5. Go to the "HTTPS / SSL" menu.
  6. Put an icon in front of the item "check if the certificate has been revoked from the server".
  7. Restart the system and go to the desired site.

SSL- this is the name of the cryptographic protocol, with the help of which the security of the communication connection is ensured.

When an "SSL error" is issued while working on the Internet, it really can mean that someone is accidentally or deliberately trying to get the data you are sending to the Network. But you shouldn't always be afraid and try to fix an SSL error right away. Often, such an error can only mean incorrect browser settings, interception of connections by your own antivirus (antivirus is mistaken for an attacker, and you should not be afraid of the data it receives), or in general, the problem is not with you, but with the site you are trying to access.

If you still have the slightest doubt, it is better to reconnect to the Internet, go from another browser and check if an SSL connection error appears in this case.

Consider possible options fixes SSL error in specific situations.

How to fix SSL error in Google Chrome and Yandex browser.

So, you can't go to this or that site - a problem with the security certificate "pops up". As already mentioned, don't worry - just reconnect and change your browser first. If the error continues to appear, then:

  • Check if the Date and Time are set correctly on the computer;
  • Completely scan your computer for viruses;
  • Check your antivirus settings carefully. It has already been said that it is the antivirus that a "frightened" browser can often mistake for an intruder, and rush to the owner for protection. Usually the point here is to check the https protocol, try to find it in your antivirus and disable it (if you don't know where - help and search on the Internet by the name of your antivirus software to help). In general, disabling this functionality check antivirus software practically will not be affected. If the ssl error continues to appear, try briefly disabling the antivirus altogether (if that did not help, then the problem is definitely not in it, if it helped to cure it, it might be worth changing the security program).
  • Try updating versions of your operating system and browser to the most recent;
  • Try to create a new user in your operating system and go to sites through it;
  • Try to log in from a different IP address or even a computer;
  • If you can't fix the SSL error, try combining several of the above methods at once.

If all this does not help to resolve the ssl error, you can disable SSL verification in the browser, but this may not be entirely secure. Better before that, study all the information about the suspicious site.

Troubleshooting an SSL error on a tablet is a much more pressing issue than on a computer.

The fact is that, starting with Android 2.3, encryption algorithms on tablets have become noticeably weaker and the likelihood of their decryption by hackers (i.e. gaining access to your data) is much higher. This leads to a not very favorable situation:

  • First, SSL errors can very easily occur where there is actually no danger;
  • second, on the contrary, really experienced hackers can force the protocol to trust certificates where danger is present.

The main security measures and elimination of errors are given above and many of them are suitable for tablets, but if you value the security of certain data, for now it is better to refrain from entering them on tablets without much need on suspicious sites.

It's not a secret for anyone that very often when entering a certain resource or when authorizing on the site, the user receives a message that an SSL error has occurred (SSL_ERR_PROTOCOL_ERROR), and the requested page does not open. Why? We will find out now, and at the same time we will consider possible reasons its occurrence and the simplest methods of elimination.

What does it mean and how to deal with it

In general, each user should clearly understand that there is nothing critical in the appearance of such a failure. Just for some reason computer system can't connect to remote server over SSL, which is a secure connection.

As you already understand, a message containing the string "ERR_SSL_PROTOCOL_ERROR: SSL protocol error" indicates that a secure (secure) connection is being blocked by something. It is quite difficult to say exactly what exactly, but it can be argued with confidence that there are several main reasons for this. What are these reasons and how to bring the system to life, now it will be considered.

In addition, it is worth noting right away that such problems mainly appear during input authentication, for example, in social networks like "VKontakte", on mail servers such as Mail.Ru, search engines like Google, etc. Naturally, there is a way out of this situation.

Checking the system for viruses

Code 107 does not indicate a specific reason. Nevertheless, it is believed that one of the possible, moreover, the most common options may be damage HOSTS file due to the influence of viruses or malicious codes.

What to do in such a situation, I think, is already clear. It is advisable to check the system not with a regular scanner, but with some portable independent utility. Unfortunately, some viruses can "hang" in random access memory, so for correctness it is worth using boot disks like Kaspersky Rescue Disc, which load their own interface even before Windows starts and conduct a full comprehensive scan.

Setting the date and time

This may seem strange to many, but the SSL error "ERR_SSL_PROTOCOL_ERROR" may be due to an incorrect date and time. The fact is that the server has its own parameters, and when you connect to it through a secure connection, a reconciliation is performed. If a mismatch is found, the server identifies the connection attempt as insecure and blocks it.

In this case, it is necessary to set the correct parameters, but only this must be done not through the settings of the operating system itself, but through the BIOS, followed by a restart of the computer terminal or laptop.

We update the operating system

Sometimes the problem with SSL connection failures may be that the system does not have the latest updates.

True, most of this applies to Windows XP with the mandatory installation of Service Pack 3. Installing the appropriate update in many cases solves the problem.

Disable scanning in antivirus

A fairly common problem is the blocking of SSL connections by anti-virus packages. In most cases, this is characteristic of the Eset Smart Security package, starting from the fifth version.

To fix the problem, it is recommended to disable HTTPS and SSL checking in the antivirus, and also use the exclusion list to add the browser application to it. In other antiviruses, this situation can also manifest itself. In general, the way out is the same.

Using the list of exclusions from brandmair

The exclusion list is also useful when changing firewall settings. This mainly concerns the appearance of the error ERR_SSL_PROTOCOL_ERROR Google services, the most search engine or even a browser.

As it is already clear, you need to go to the security settings and add the corresponding Internet application to the list of allowed sites. It is also advisable to clear the cookies and cache in the browser Google chrome if it is the default. You can also try to install in the browser automatic settings proxy server, but this is not always necessary. In theory, the problem should disappear.

Choosing a browser

Now a few words about the preferences in terms of the Internet browsers used. Not all of them are equal, and the problem when the SSL error "ERR_SSL_PROTOCOL_ERROR" suddenly appears for no reason may be related to just such software... True, the situation here is more with outdated software, so it is advisable to update the version of the default browser to the latest one.

However, according to some experts, it is ideally best to use standard Internet Explorer, although many people do not like it. In the tenth Windows versions there is no such problem. There, and the Edge browser, which replaced the standard "Explorer", is more powerful. Still standard windows browser with the settings and parameters set by default, it does not create such a problem (unless only when changed by the user himself).

Conclusion

As you can see, the SSL error (ERR_SSL_PROTOCOL_ERROR), although it is quite common, is nevertheless eliminated by the simplest methods. In addition, it is in no way related to a malfunction of the "operating system" itself. In general, it all comes down to either updating the system or the corresponding software, or disabling some types of checks.

Usually ERR_SSL_PROTOCOL_ERROR you can only see in Google browser Chrome. Often this error occurs when trying to visit popular sites, for example: Youtube, Facebook and others, but the connection to other sites occurs without error. I know you are wondering why this error appeared on my computer or phone. By the way, this error can also appear on a smartphone if you use Chrome browser or the like.

In this article, I will describe this error, then I'm going to highlight a few of the causes of it, and finally, show a few working solutions that you can try.

What are "SSL" and "SSL Connection Error"?

First of all SSL this is an abbreviated form Secure Socket Layer and it is the protocol used on the Internet to create a secure and encrypted connection between you and the server of the website to which you are connecting. Thus, SSL guarantees secure data transmission.

Usually all latest versions web browsers such as Google Chrome or Internet Explore having some pre-saved built-in certificates for SSL connection. When these certificates are broken or your browser has configuration problems, it can cause a problem connecting to a site whose server is using an SSL connection.

All reasons for this error with SSL:

There are usually so many different factors that can cause this error, I have tried to list them all in the following list:

  • date and time mobile phone go computer wrong.
  • Certificate names conflict with each other.
  • SSL certificate of the site to which you are connecting not trustworthy.
  • Connection problem between your computer and the internet.
  • A firewall is preventing you from accessing the website.
  • The web page you are trying to open contains unsafe content.
  • There are some issues with your computer's operating system.
  • Your browser has some configuration issues.
  • The antivirus installed on your computer prevents you from connecting to the site.

Let's get down to solutions or how to fix err ssl protocol error google chrome ?:

Try restarting your computer or phone first. During reboot, the operating system performs several types of background diagnostics.

Solution # 1 is the correct date and time.

If the date or time is not set correctly on your computer or phone, then this error most likely occurs for this reason.

You just need to rearrange the date, time and region to the correct values. On different operating systems, the time is set differently. I think you can easily find this feature in the settings.

Solution # 2 - Change QUIC settings

Solution works for Windows, Mac and Android:

QUIC Is a new experimental protocol that is needed to quickly connect to the Internet. The main job of this protocol is to support multiple connections. You can disable this setting Quic in your browser config Chrome.

The disconnection process is the same for everyone. Windows devices, Mac and Android, just follow the instructions:

Solution # 3 - Using Https

Solution works for Windows, Mac and Android:

HTTPS it is a protocol for secure communication over a network that is commonly used on the Internet. So you can also try to open the website by changing it Url under the protocol HTTPS.

Try typing in the address bar https: //www.facebook.com instead of using http: //www.facebook.com (Facebook URL was used for example)

Solution # 4 - Change security settings.

You can try changing your Internet security settings. Perhaps they are the ones who block access to the site. And so what needs to be done:

Solution # 5 - Change your firewall setting

The solution only works for Windows (sometimes on Mac too):

In some cases, a firewall is blocking the internet connection. Disabling the firewall might fix the problem.

I will show you the process of disabling the firewall just for Windows but not for Mac or Linux. In fact, only Windows has this internet connection firewall issue.

Decision No. 6 - Change SSL Setting support or err ssl protocol error ssl protocol error.

Solution works for Windows only:

Most websites use SSL v2.0 or 3.0. By default, the browser does not use SSL 2.0 and SSL 3.0... So we can change standard settings browser to fix the error. Follow the instructions below to complete this procedure.

Solution # 7 - Reset SSL state

Solution works for Windows only:

It usually takes a while to create an SSL connection, which is why it keeps the cache itself to prevent it from going through this procedure every time it connects to the server. This is done for faster connection and time savings.

Basically clearing the SSL cache in manual mode does not need to be done day in and day out. This is done when any connection errors occur.

Thus, to clear the SSL cache:

  • Go to Internet settings from the control panel Windows and click on the tab Content.
  • After that you will find the name of the parameter " Clear SSL», Just click on this button.

The ssl connection error is an achievement that the developers of the standard operating room can be proud of. Windows systems internet browser internet Explorer. The thing is that those few users who use this particular browser in their lives will be spared from solving the problem with the err ssl protocol error. But lovers of third-party products designed to visit Internet pages sometimes have to look for a way out of such an unpleasant situation.

An important nuance (which, again, Internet Explorer users will delight in) - the reasons for the connection error ssl err ssl protocol error are difficult to determine. Therefore, in in this case, you will have to take an integrated approach to treatment. About which we will try to tell in today's material.

Ssl connection error - what to do?

Still - what does the ssl connection error mean? Usually, a similar problem can arise when, when trying to access the Internet, a conflict arises against the background of incorrect settings of the operating system and the Internet browser used.

Let's start to consider the problem in turn, starting with the most common cases. First option - how to fix ssl connection error in Google Chrome? Usually in this situation the problem is with the antivirus hardware. What is most interesting is that a nuisance can arise both when an antivirus program is installed, and when such software is simply absent. In the first case, you will need to go to the anti-virus program settings and check the parameters of the blocked connections. It should exclude those that the user uses to access the network.

In the second case, you should install an antivirus program and check the system for malicious elements. How to do this if Google Chrome is blocked by an error? Very simple:

  1. Launch the unloved Internet Explorer.
  2. Find and download the required anti-virus program.
  3. We scan the system.

Second most popular case: Opera, ssl connection error - how to fix it?

In this situation, the reason usually lies in the banal failure of the date and time installed on the user's PC. The solution is also quite simple:

  1. Exit the browser.
  2. In the lower right corner of the screen, click on the Windows clock.
  3. Change the parameters to the correct ones - restart the Internet browser.

Often such a nuisance can be found by people who prefer to purchase games on thematic resources. For example, what to do - ssl connection error when trying to sign in to an Origin resource? You will need to visit the settings of the installed antivirus program again:

  • Go to the program parameters.
  • We find an item that allows you to filter the https protocols.
  • We mark it, completely restart the computer.

By the way, hardware troubles can lead to a similar situation. Most often, this is a failure of the BIOS battery. How to fix ssl connection error in this case? You will need to purchase required component and replace the old one. This process will cost a maximum of 50-100 rubles.

The last option where such a nuisance can occur concerns the use of mobile devices to access the Internet or visit adsence pages. If there was an error connecting ssl on the phone or when visiting similar resources, then you will need to do the following:

  1. Go to the settings of the Internet browser you are using.
  2. Select the "Advanced options" item.
  3. In the "Personal data" menu, find information about Cookies.
  4. Put a tick in front of the inscription "Save personal user data".
  5. Find and go to the "HTTPS / SSL" menu.
  6. Check the box "Check if the certificate has been revoked from the server".
  7. Reboot the system and repeat the procedure for entering the required page.

Basically, that's it. The problem called Ssl protocol has been solved and you can continue to use the Internet for your own pleasure.

One of the solutions to this problem can be seen in the video: