September 1, 2014 marks exactly four years from the moment when a single one began its work on the territory of Russia - free for children, adolescents and their parents. This service was organized by the Foundation for the Support of Children in Difficult Life Situations together with the subjects Russian Federation.
The unified children's helpline unites all regional organizations that provide psychological assistance to children, adolescents and adults. All trust services operating on the territory of the Russian Federation are connected to single number: 8-800-2000-122 through which help can be received by children, adolescents and adults located anywhere in Russia.
Why do you need a helpline
Parents who have encountered difficulties in the process of raising a child or who cannot find mutual understanding with their children often contact the children's helpline. Experienced psychologists are ready to provide assistance to any family member, regardless of the problem with which they are asked. Single phone trust will also help moms and dads who do not know how to correctly answer their child's questions and how to behave with him in certain situations.
Qualified specialists will listen to a child or an adult and help him understand the current situation, regardless of what exactly he had to face. For psychologists of a single children's helpline, there are no unimportant problems, and all the questions they are asked about are always significant. The primary task of the telephone counselor of the helpline is to relieve the stress of the child, adolescent or parent who has contacted him by providing him with psychological assistance, and in some cases - convincing him of the need to seek help from a person from his environment whom he trusts.
Why you shouldn't be afraid to call the helpline
Why are children afraid to call? Typically, these barriers are shyness, withdrawal and fear that parents will find out or the call will be reported to the school. Parents should build the child's confidence in psychological help. But often they are the ones who consider the helpline service to be a kind of controlling body.
Many parents are afraid to call the children's helpline, because they believe that after their appeal, the intervention of the guardianship authorities is possible, but such fears are not justified. All hotline consultants maintain anonymity and confidentiality and do not transfer information about the identity of the person who applied to the special services, except in rare cases when it comes to a threat to the life and health of the child.
There is also a prejudice among some parents that the interaction of their children with a psychologist will lead to a loss of parental authority. Rather, such a parental position indirectly testifies to the unhealthy situation in the family and to the parents' fears that some intra-family problems may come to light. It is necessary to understand that a helpline is not a threat, but help and support, contacting it helps to restore parent-child relations.
Baby phone trust today is a real lifesaver for children and adolescents who find themselves in a difficult situation and want to get answers to their questions, as well as for parents who do not know how to help their children.
Memo to children, adolescents and their parents
If you find yourself in a difficult situation, are faced with the inability to solve any problems in family relationships or relationships with peers, have become a victim of physical, sexual or psychological abuse, do not keep everything to yourself! Just one call to a single children's helpline 8-800-2000-122 - and you will receive advice from a qualified specialist who will tell you what to do in your situation, help relieve mental stress and provide psychological assistance on any issue. And all this in full anonymity, confidentiality and absolutely free.
The specialists of the children's helpline provide assistance to all those in need absolutely free of charge, which allows all children, adolescents and adults to apply there, regardless of the financial situation of their family. Calls can be made from both a mobile and a landline phone.
Victoria Gritsuk
DEPARTMENT OF THE MINISTRY OF THE INTERNAL AFFAIRS
OF THE RUSSIAN FEDERATION IN THE BRYANSK REGION
DEPARTMENT OF ORGANIZATION OF THE ACTIVITIES OF PRECINCT
AUTHORIZED POLICE AND UNITS
ON JUNIOR CASES
HELPLINE
RUSSIAN MINISTRY OF INTERNAL AFFAIRS FOR BRYANSK REGION
74 – 20 –– 72 – 66
MO of the Ministry of Internal Affairs of RUSSIA Klintsovsky "OP Gordeevskoye"
2 – 12 – 02
Get information on issues of concern to you;
Transfer information to a specialist (about the fact of abuse).
The children's helpline is often used for counseling on complex topics that could be difficult to discuss in a personal conversation: interpersonal relationships, drug use, crime, etc.
How the Helpline Works
- Availability
- Anonymity
- Confidence
- Confidentiality
Each caller has the right not to give his first and last name or can choose a pseudonym.
And he can also be sure that the conversation will remain strictly between him and the specialist. Therefore, the interlocutor can be completely trusted, and this, in turn, makes the consultation more effective and allows you to find the best solution Problems.
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Parents who have encountered difficulties in the process of raising a child or who cannot find mutual understanding with their children often contact the children's helpline. Experienced psychologists are ready to provide assistance to any family member, regardless of the problem with which they are asked. The single helpline will also help mothers and fathers who do not know how to answer their child's questions correctly and how to behave with him in certain situations.
Qualified specialists will listen to a child or an adult and help him understand the current situation, regardless of what exactly he had to face. For psychologists of a single children's helpline, there are no unimportant problems, and all the questions they are asked about are always significant. The primary task of the telephone counselor of the helpline is to relieve the stress of the child, adolescent or parent who has contacted him by providing him with psychological assistance, and in some cases - convincing him of the need to seek help from a person from his environment whom he trusts.
Why you shouldn't be afraid to call the helpline
Why are children afraid to call? Typically, these barriers are shyness, withdrawal and fear that parents will find out or the call will be reported to the school. Parents should build the child's confidence in psychological help. But often they are the ones who consider the helpline service to be a kind of controlling body.
Many parents are afraid to call the children's helpline, because they believe that after their appeal, the intervention of the guardianship authorities is possible, but such fears are not justified. All hotline consultants maintain anonymity and confidentiality and do not transfer information about the identity of the person who applied to the special services, except in rare cases when it comes to a threat to the life and health of the child.
There is also a prejudice among some parents that the interaction of their children with a psychologist will lead to a loss of parental authority. Rather, such a parental position indirectly testifies to the unhealthy situation in the family and to the parents' fears that some intra-family problems may come to light. It is necessary to understand that a helpline is not a threat, but help and support, contacting it helps to restore parent-child relations.
Today, the children's helpline is a real lifesaver for children and adolescents who find themselves in a difficult situation and want to get answers to their questions, as well as for parents who do not know how to help their children.
Memo to children, adolescents and their parents
If you find yourself in a difficult situation, are faced with the inability to solve any problems in family relationships or relationships with peers, have become a victim of physical, sexual or psychological abuse, do not keep everything to yourself! Just one call to a single children's helpline 8-800-2000-122 - and you will receive advice from a qualified specialist who will tell you what to do in your situation, help relieve mental stress and provide psychological assistance on any issue. And all this in full anonymity, confidentiality and absolutely free.
The specialists of the children's helpline provide assistance to all those in need absolutely free of charge, which allows all children, adolescents and adults to apply there, regardless of the financial situation of their family. Calls can be made from both a mobile and a landline phone.
