Manage your iTunes Store account. how to contact apple tech support how to contact apple tech support

You need one of the following accounts.

    Apple ID If you've purchased items from the Apple Web Store, ordered an iPhoto album, or have an account iCloud then you already have an Apple ID. If you don't have it, you can set it up with using iTunes.

    AOL account.

By setting up any of the accounts, you can specify how you will pay for purchases in iTunes Store.

Note: AOL accounts may not be available in some countries. To receive additional information visit the iTunes Store in your country.

Set up a new Apple ID

    Choose Store > Create Apple ID and follow the on-screen instructions.

If you already have a PayPal account, you can specify PayPal as your payment method when you enter your credit card information.

Note: Using a payment PayPal systems not possible in some countries.

Registering and Unregistering from the iTunes Store

After Apple settings ID (or if instead you use an existing account AOL) You can login to iTunes Store to buy music and videos, view or change your account information, and see your purchase history.

When you stop using the Store, you can unregister to prevent anyone with access to your computer from making purchases using your account.

    Select the menu item "Shop" > "Login" (or "Log out").

You can also sign in to your account by clicking Sign In at the top of the iTunes Store window:

Changing account information

You can change your account name at any time. Apple records ID, password or payment information.

    Select menu item "Shop" >

    Click Edit.

    Make your changes and click Finish.

Your changes take effect immediately.

If you use your Apple ID in other apps, you don't need to update this information in them. Changes made in iTunes will automatically apply to all apps that use your Apple ID.

If you have an AOL account, changes you make using iTunes will not affect your AOL account on AOL. For example, if you changed your password through iTunes, the password you use to sign in to AOL will remain the same.

Viewing your purchase history

You can see a list of all your purchases in iTunes Store .

    Choose Store > View My Apple ID and sign in.

    In the Account Details window, click View All (under Purchase History).

Purchase History shows purchases made with this account, with the most recent purchases shown first. To see details of previous purchases, click the arrow to the left of the order date. If you don't see your entire purchase history, make sure you click the arrow next to each previous purchase to see all of your purchase history information.

If your purchase history seems wrong to you, or you think you've been credited for an item you didn't buy, visit

Apple cares about its users and offers them technical support after they purchase their devices. If you have problems with Apple ID registration or account blocking, this can be solved by contacting technical support. Often, users creating Apple IDs receive a message that reads: Contact iTunes Support for assistance. How to get there?

On the official website of the company in the "support" section you can find answers to frequently asked questions from users. There is information on how to decide on your own the most frequent problems with the device (flashing, recovery, blocking, etc.). In the upper right corner you can find an active link to contact for help.

But, if you need to contact iTunes support, this is confusing for many. To do this, you can call the hotline number or fill out an application on the official website and they will call you back. In the application, you must describe the reason for the appeal and write your contact details so that you can be contacted.

Follow these steps to apply:

1 Open the official website of Apple and go to the "support" section. In the work area of ​​the screen, find the link and navigate to the iTunes Store contact. After the transition, you must click on the square icon called "account management". 2 A list will appear on the screen in which you need to click on the item “create an Apple ID”. From the suggested methods, choose the most appropriate form of contacting support consultants with you. If you specify "schedule a call", the consultant will call you back. When you select the "call back later" option, you need to call already. 3 If you chose "schedule a call", specify the date and time for the call. Weekends at the support service are not working, keep this in mind. 4 Enter your personal data and confirm written by pressing the "continue" button. After that, the necessary information with a code for contacting will be displayed in the working area of ​​the screen. You may need this code when talking to a service employee. He can ask for this code to confirm the application information. On the email address specified in the application, a letter will be sent in which this information will be duplicated. 5 Wait for a call from support. When you get a call, explain the reason for the call as simply and clearly as possible.

If you have chosen the point of self-dialing, then after the connection with the operator occurs, state your problem to him.

Reasons for the message to appear

As a rule, such an alert appears at the last stage of registering an Apple ID. This may be due to the fact that you have already created accounts several times from the same IP address. If the problem arose for this reason, then simply change your IP. It is not necessary to change the device for this. But, you can only create a certain number of accounts on one device. After exceeding this limit, the message "the number of free Apple ID".

iTunes Store access alerts may occur due to incorrect work router. Try to connect via Mobile Internet. For many users, this helps them get through the final registration step. Another way is to hard reset the device.

If you have done all the described steps, and it did not work, contact support. For this there is hot line or leave an electronic application on the official website. Information about the numbers of your region can be found on the site.

If you are faced with a problem related to Apple technology or one of the Apple services, and you could not solve it on your own or with the help of specialists from our forum, it's time to ask the company for support. How to contact technical support Apple will explain in this guide.

Important: Before calling or emailing Apple, make sure your device is still eligible for service and support. You can do this on a special page of the official Apple website, where you need to enter the serial number of the device and click "Continue".

How to Contact Apple Technical Support by Phone

by the most fast way communication with Apple support is a phone call. Moreover, it is by phone that you can get advice on the operation of all your devices - the possibility of online chat with company representatives will not be available on all issues.

Apple Support Number: 8 495 580 9557

It should be noted that the line operates only on weekdays, from 09:00 to 20:00 Moscow time.

How to Contact Apple Technical Support Online


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Hey! Despite numerous instructions posted on the Internet and on this blog, there are some issues regarding the iPhone and iPad that can only be resolved with the help of Apple technical support. For example, remove iCloud lock, . Who can do it? None! Only a specially trained employee of the company. And it’s not just about blocking, you never know what other questions can be answered by a competent specialist?

And after all, it would seem that technical support itself is not hiding from anyone, there are a lot of ways to contact it, but people still ask in the comments - how to call or write to an Apple operator? And if they ask, we will answer!

Here are all the ways to reach technical support, wherever you are.

Apple technical support phone numbers in Russia

Apple, like any normal company, has its own hotline whose employees will answer any question related to the iPhone and iPad. Here are the phone numbers for the Russian Federation:

  • 8-495-580-95-57 (Moscow number).
  • 8-800-555-67-34 (Free number for calls from any region of Russia).
  • 8-800-333-51-73 (Apple Store Customer Service).

For any of these numbers, Russian-speaking employees will be ready to advise you from 9.00 to 21.00 on weekdays.

Other Ways to Talk to Apple Technical Support in Russia

When you call any of the phones, you are met by an answering machine. If for some reason you cannot get through his commands or do not want to do this, then you can order a call back - the company will call you. To do this, go to this page and:

The incoming call will not be from the numbers listed above, but from others. It can be a number from any country (I got calls from the Philippines, Bangkok and somewhere else in Asia). There is no need to be afraid - a Russian-speaking employee will talk to you and this call will be free.

For some reason you don't want to talk? You can always communicate with technical support through a special chat. To do this, repeat all the steps indicated just above, the only thing, on the third paragraph, select: "Chat". It also shows the approximate waiting time, which is convenient.

In 2018, Apple launched an application that contains various articles and instructions on the company's products. Cool? Not bad!

However, we are interested in another possibility of this program - to get the help of a technical support specialist. What should be done?

It remains to select the device and the problem you are facing. The application will offer various solutions:

  • Articles and instructions.
  • Chat with a specialist.
  • Call support yourself.
  • Callback order.

Agree, the choice is simply excellent. We use!

How to contact Apple Russian technical support if you are in another country?

Exist a large number of countries where technical support is either absent in principle, or available, but in the language that the Russian-speaking user does not know. How to be in this case? How to contact and talk specifically with Russian technical support if you are in another country?

This is not difficult, there are several ways:


But ordering a callback if you are in another country, most likely will not work (unless, of course, you do not have a Russian SIM card). The fact is that the callback form requires the indication of a number starting with +7 (the prefix for Russian numbers). You cannot erase it and replace it with another.

P.S. If you suddenly have questions, then write in the comments. And of course, put "like", then the conversation with technical support will be favorable and successful!