Not everyone knows what this type of communication means is not available for an MTS subscriber. If earlier this made you panic more, now there are a lot of reasons for the appearance of such a message. Each item should be dealt with in more detail.

What does it mean - this type of communication is not available to the subscriber and what are the reasons for this message

As mentioned earlier, the reasons for the specified car there may be a sufficient amount of information. Among the main ones are:

1. The user has no funds on the balance sheet. It often happens to those subscribers who are outside the country. It is important for them to pay not only for an independent call, but also for an incoming call. If the size of the balance does not correspond to the minimum payment, the caller will hear this statement. It is enough just to deposit a certain amount on your personal account and everything will start working as usual.
2. The number is blocked. It will not play any role whether this was done on the subscriber's own initiative or under the terms of the mobile operator. Here, the user himself must take measures to unlock. In addition, he himself most likely knows about such consequences.
3. Network problems. This means that periodically in the service area, network failures may occur, due to which the robot issues a message that the specified type of communication is unavailable for the user. At the same time, it will not be possible to independently call, access web resources, or even simply send text messages. The only solution to this problem is patience and only patience. The mobile company MTS is involved in the work, which will try to restore everything in the shortest possible time.
4. The specifics of the SIM card. Everyone knows that the bulk of the sim is intended for making calls and accessing Internet resources. But there is also a category in which only the second option (home) is available. This suggests that it is categorically impossible to call her. And it will not be possible to solve such a problem. The only correct solution for the subscriber is to activate another SIM card, which will already work in all directions.
5. The phone is off. Of course, just such an answer may seem non-standard in the case of a non-working device or the user is outside the network coverage area. But all the information comes from the robot, which is already transmitting it to the caller. These expressions can become confusing and intimidating. Sometimes it is enough to call again to get a specific answer.
6. Signal problems. This paragraph applies to all mobile operators without exception. To receive such a message from an informant, it is often enough to take a ride in the underground metro or take an elevator, and also go to the forest, where the signal level begins to drop. To avoid such a problem, you should not go to the above places. It will be enough to move from place to place and difficulties fade into the background.

This list indicates the main reasons why you can receive a message from the robot that the type of communication is unavailable to the MTS user. Moreover, almost each of them is instantly solved in the simplest ways. The main thing in this case is not to be frightened, since everything is decided. Sometimes you will have to contact the office of the company, the addresses of which are registered on the official resource. They will certainly give a specific answer.

How to get through if this type of communication is not available to the subscriber

Sometimes a question is raised related to how to make a call to MTS to another user when he heard a message about the unavailability of a particular type of communication.

The user can only count on the presence of other contacts of the subscriber, including the city phone number. Here you have to work and get rid of the problem. After all, the SIM card is not available for use for communication services. At the same time, it is important to inform the owner of the specified information, since in case of importance and urgency, no one can call him.

If an error occurs when they call you

If this occurs for a subscriber of MTS, the only correct solution is to get rid of the original source. But what does it mean? So, for example, if it concerns the financial component of the issue, replenish the account with the minimum amount, which is usually equal to the negative balance. When the problem persists, you should contact the technical support specialists. They can provide information regarding the balance of the personal account, technical work on the line, as well as other problems for which you cannot be called.

But if we are talking about the operation of the SIM card, the signal level or, for example, a dead battery, then nothing can be done except to use another phone for contact. In addition, you can call not only from a mobile, but also from a landline, for which the number 8 800 250 8 250 is provided. If possible, the problem will be eliminated as soon as possible.

When making calls, subscribers periodically hear such a voice notification as - "This type of communication is not available for the subscriber."

Having heard such a message, you should not think that your number was blacklisted, thereby avoiding communication. Such a recording can sound for a number of reasons:

• low signal level;
• mobile is disabled;
• problems with the sim card;
• network failure;
• negative balance of the subscriber to the number to which the call is made.

Connection quality

In the first case, such a message may be caused by a malfunction in the operator's equipment. There are a lot of reasons for this - preventive work, difficult weather conditions. Also, the subscriber can be located far from the MTS communication towers.

If the service is not connected, "roaming" also leads to this kind of information. Returning to the coverage area, the user will receive a list of missed calls. Typically a repeat call it goes well in a few minutes, no mistakes.

The quality of communication also depends on the method of coverage - there are fewer communication towers outside the city and in rural areas it is not always possible to connect to 3G networks. This applies not only to the subscriber to whose number the call is being made, but also to the user who is calling.

Disabled device

The automatic recording "This type of communication is not available for the subscriber" can also be heard if the device is turned off to receive calls - it is in flight mode, or if it is used as a modem, for an Internet connection.

When a call comes in, the device should switch to phone mode, but it happens that due to malfunctions of the operator or the smartphone itself, this does not happen - the phone remains in modem mode, and the caller hears a voice notification.

SIM card malfunction

Not as common a problem as the previous ones, but takes place... There are a lot of reasons for the problem - a factory defect in the card or built-in chip, dust or small debris between the contact panel of the phone and the chip of the SIM card.

Most often this happens due to the formation of condensation, when moisture can collect in the smartphone when entering a warm room from the street in winter, which contributes to the formation of oxide on the contacts of the SIM card.

Sometimes a problem can arise due to mechanical damage to the SIM card, for example, when it is removed from one device and installed in another smartphone.

but it may not always be caused by damage- an incorrectly inserted card may well cause such a problem. If a problem is identified in the SIM card, you should contact the MTS service center, where it is possible to make transferring the old number to the new card. After doing this, the user will receive an informational message about missed calls.

Network outages

This item includes problems beyond the control of the telecom operator. As a rule, this does not happen so often - power outages, lightning strikes, and a number of other reasons.

The operator informs about force majeure, evenly distributes the load across the towers and centers, but this takes time, it is quite possible that you heard such a notification just at the moment of one of these reconnections.

Lack of positive balance

"This type of communication is not available for the subscriber" - the notification sounds in the speaker of the device if the subscriber to whom the incoming call is being made has not replenished the account for a long time. This practice is used by many telecom operators.

If the user has not replenished the account for a long period of time, while using the incoming channels, thereby making no profit to the service provider, the operator suspends the service of the subscriber number. The suspension of services can also occur if the subscriber number has not been used for a long time.

Sometimes the number is blocked at the request of the subscriber himself... This is done in order to avoid paying for services at a certain time, for example, for a vacation or business trip. When replenishing the user's account, the block is removed.

As a rule, the problem is partially solvable with the help of SMS. If, when making a call, the message "this type of communication is not available for the subscriber" is repeated several times in a short period of time, then most likely these are network-related problems, by sending a text SMS to the subscriber's number it is likely that it will reach and you will be called back.

However, after a long time, you could not get through to the desired number, contact the operator and try to clarify the reason... It is quite possible that the number has not been serviced for a long time and it was changed to another one, or preventive work is underway, and the subscriber is just in the area of ​​work.

This type of communication is not available to the subscriber, what does this mean on MTS? This question is often asked by users. In our material, we will consider the possible causes of this situation.

Now many operators block the number after the balance goes to minus values. So they encourage the client to replenish the account in order to continue using mobile services.

MTS is one of the operators that actively practices phone blocking. If the balance goes to minus values, then in addition to outgoing calls, incoming calls will also be subject to restrictions. To start actively using the operator's services again, you need to replenish your account to the desired value.

What does this type of communication mean is not available for an MTS subscriber? This information demonstrates that the subscriber you are trying to call, for certain reasons, cannot use communication services, which is why some restrictive measures are applied to incoming calls. We'll have to contact him on another phone or channel.

Why is this type of communication unavailable for an MTS subscriber?

There are many reasons for this situation:

1. The client's balance went into negative values, and the operator temporarily restricted the use of mobile services.
2. There has been a breakdown.
3. The SIM card has broken.
4. The subscriber independently requested a temporary blocking of the number.
5. It is found along with poor signal reception.

This type of communication is not available for an MTS subscriber - what to do?

You understand why they say this type of communication is not available for an MTS subscriber. But what should you do when such a situation arises? If you cannot get through, then you should make a call to another number, or write in social networks.

If friends or relatives cannot call you due to restrictions in the provision of services, then the first step is to check the balance. It probably went into negative values, and the operator blocked the number.

You can top up your balance in different ways:

• At the nearest terminal.
• At the ATM.
• Through the Internet banking system.
• Through third party services.
• From an electronic wallet.
• From a bank card on the operator's website.

Network failure is one of the possible reasons for the phone lock. You need:

1. Contact the contact center at 0890.
2. Report a problem.
3. The specialists will check the functioning of the network and pass the information on to the technical service.
4. The company's employees will eliminate the failure in a short time.

Perhaps you are in an area with poor network coverage, for example, in a forest, on a highway, on the shore of a body of water. After returning to the city, communication should be fully restored.

SIM card breakage could occur. What should be done in this case?

• Contact the contact center and report the problem.
• Employees will offer to go to the nearest office for an exchange.
• Find a suitable salon and visit it in person.
• The specialists will issue a new SIM card and copy the old number to it.

In case of voluntary blocking, the subscriber just needs to send a request to disable it. Within a few minutes, it will reappear on the network.

Disconnected phone

The banal disconnection of the phone cannot be ruled out. After turning on the device, the subscriber will return to the network and will be able to receive calls from other clients again.

This type of communication is not available for an MTS subscriber - how to get through?

It is worth mentioning one more reason - the discrepancy between the standards. For example, you make a call on a 4G network, and only 2G is available for the client now, since he is located outside the city.

What to do in such a situation? Set the priority for 2G networks in the device settings. In this case, the call will be made using the legacy standard and the customer will be able to receive the call.

Crossing borders

You figured out how to understand this type of communication is not available for an MTS subscriber. When moving in the coverage area of ​​the towers of foreign companies, communication may be unstable. Networks are superimposed on each other, the phone often automatically switches between them.

For this reason, in border areas, communication can be cut off, it is often impossible to get through to the subscriber. One of the ways to solve this problem is to connect roaming. Do not forget to top up your account in order to fully enjoy this service.

Do you receive SMS?

Do you receive SMS when blocking a number? Yes, the client is able to receive the message, but will not be able to respond to it. If you want to urgently convey important information, then write an SMS and send it to the subscriber's number.

Algorithm of actions when a problem occurs

Can't your loved ones get through to you? If this situation arises, proceed as follows:

1. Check your phone balance first.
2. If it is negative, then fund your account.
3. Is there enough money to use the services? Then check the serviceability of the SIM card.
4. Check the signal reception.
5. If you could not find the cause of the problem, then contact the operator and talk to him.

For many people, staying connected is very important. Often they ask the same from their close people and just acquaintances. Therefore, when they are faced with the fact that someone's phone is not answering, it baffles them, especially if the autoinformer sounds instead of the usual beeps. The worst thing often occurs to such people. But most likely, everything is in order with the relative. You just need to correctly interpret the phrases of the answering machine.

One of these messages of the autoinformer is: "This is not available for the subscriber." This phrase can be heard for a variety of reasons. And the first thing to check is the amount of money on the account of the caller himself. It is possible that there simply are not enough funds to make such a call. It is also necessary to cancel the barring of outgoing calls using the combination # 33 * 0000 # or ## 002 #.

If, after that, you hear in response that this type of communication is not available to the subscriber, then this is due to the called number. There may be several reasons. The most common of them is the negative balance of the subscriber while in roaming. In this case, until the money is credited to the account, it will not work to get through to him. True, he will still be able to receive SMS.

Another reason can be an accidental or deliberately set barring of incoming calls. In this case, you just need to cancel it, and the subscriber will be able to receive calls. To do this, dial the combinations # 35 * 0000 # and ## 002 #. If, in this case, the system replies that this type of communication is not available to the subscriber, it is possible that his number is blocked. To resume service, you can apply with a passport to the nearest office or contact center of a mobile operator. A specialist will be able to quickly resolve this problem.

But it also happens that this type of communication is not available for the subscriber, and it is for the one who is calling. It is possible that his number was simply added to the Black List. In this case, you can only do one thing - call from another phone. If you managed to get through, then most likely it is. Unfortunately, until the subscriber himself removes the number from this list, nothing can be done.

If all the reasons are eliminated, but the situation has not changed, and this type of communication is not available to the subscriber anyway, you need to restart the telephone and move the SIM card to another mobile. If this does not help, then you need to contact your mobile operator for help. The network might be out of order and need to be rectified. You just need to be prepared for the fact that it will take some time to solve the problem. Although, of course, any cellular company does its best to resolve issues as soon as possible.

In any case, do not be afraid that the subscriber is unavailable. What does this autoinformation message mean, you can always find out on the company's website or by contacting its consultants in the contact center or the nearest office. And after that, take all the actions recommended by them. Surely it will turn out that everything is solvable, and in the near future it will be possible to easily contact the called subscriber.

What does it mean that this type of communication is not available for an MTS subscriber? Many people are at a loss when they hear such words for the first time and cannot understand what happened. They try to call back and get the same answer. The operator blocked it, something happened to the SIM card or some other reason, how to find the answer? One question is alarming, what should be done in the first place to restore mobile communication. Let's talk in detail about common reasons and solutions.

Main reasons

The MTS company in its practice often uses such methods of blocking SIM cards for a number of reasons, but the main one, nevertheless, is considered to be a zero balance on the phone for a long time. In this way, the operator is trying to stimulate customers to make periodic replenishment of their mobile account.

And that's not all, not only is it impossible to make an outgoing call, in the case of a negative balance, strict restrictions are imposed on incoming calls. The only way out of this situation is to immediately replenish the main account.

The reasons are indicated by such common factors:

• negative balance on the number, in which even incoming calls are blocked;
• the owner has blocked the SIM card on a temporary or permanent basis;
• network failure during technical work in companies providing communications;
• problems with the SIM card (it is old, the surface has worn out on it);
• poor coverage area, weak signal for connection.

Negative balance

On the phone by zeros or the balance in minuses - this is a fairly common reason due to which the operator completely blocks the subscriber's SIM card. The only correct solution would be to instantly deposit funds to the balance.

• The subscriber uses a tariff without a monthly fee, then to unblock incoming calls, you should top up the balance with a small amount.
• The tariff is based on a prepaid calculation system; to unblock the number, you will have to replenish the account with an amount equal to the monthly fee.

In order to avoid an unpleasant situation, many Mobile Telesystems subscribers subscribe to the convenient Autopayment service. The function automatically replenishes the balance of the attached number, so you don't have to constantly check the account and worry.

Number blocking

When making a call, the answering machine reports unpleasant news that this type of communication is not available in two cases: the user did not try to top up the account in time or blocked the SIM card on his own.

1. The company makes permanent blocking of the number in case of prolonged ignoring of reminders that it is necessary to deposit money into the account. Such non-compliance with the terms of the contract leads to its termination.
2. The number is temporarily blocked by the user. Many subscribers take such measures in order to save money. For example, when traveling abroad, an MTS client does not want to use tariff services in roaming, there may be other reasons why the subscriber blocks his card on his own.

On a note! If you need to turn off the number but don't want to miss the calls you need , the operator recommends activating the option of forwarding all incoming calls to a new existing number.

Network failures

It is not uncommon for a telco's internal network to fail with these answering machine messages. A possible factor of network failure is the user's distance from the city, in a place where the coverage area is not very good and the signal is weak.

In order to figure out what actually prevents you from making a call with a positive balance on the account, we recommend that you periodically call back at regular intervals. If you still can't make a call, you can contact the technical support service and clarify the situation.

On a note! You can try to send a message to the desired contact, as soon as the network appears, it will be immediately delivered. Automatic notification of the delivered SMS will inform you that a network has appeared.

The subscriber is out of the zone

Anyone who tried to call a disconnected number at least once heard such a notification from an answering machine - the subscriber is unavailable. In this case, there is little that can be done to call the desired contact. Unless you have to be patient and wait for the moment when the disconnected number deigns to connect.

If the service "They called me" is disabled for the desired contact, then you will not be able to wait for the SMS notification that he got in touch. The only solution to leave a reminder about yourself with a request to call back is:

• send SMS;
• use the voice service.

As soon as the subscriber turns on the phone, he will immediately receive the left messages. The exception is numbers on which all services are disabled or with a negative balance.

Roaming

In some cases it is impossible to do without roaming services, in many TPs these services are provided by default. But, perhaps it was the subscriber's tariff package that did not provide for such services. Therefore, in order not to lose your mobile connection while traveling, carefully double-check the availability of all the necessary service options, and if necessary, make a connection.

The inability to receive a weak signal means that the subscriber is currently in a not very convenient coverage area. These can be border regions, on a trip, for example, a bus or train crosses the border of another state, on the territory of which telecommunication services of foreign providers operate.

Attention should be paid to the following reasons:

• weak signal reception is observed in remote areas with 2G coverage;
• Signals intersect in almost all border areas, an inaccurate coverage knocks the number out of the network;
• if one subscriber uses an LTE 4G or USIM card, and the second uses other standards, for example, 2G, then in this case a network failure is guaranteed. Before making a call, set the same standard between contacts.

The SIM card is used in a modem or other device

Very often, active users of Internet resources use smartphones and tablets as a modem. The use of a valid SIM card with access to the World Wide Web on devices that do not support telephone communication, naturally leads to the inability to receive incoming calls.

Such a situation occurs among regulars of the Internet network, they rarely use cellular communications, but they activate TP with the largest traffic, which often do not provide a package of minutes for calls. The solution to the problem is to select and activate an additional option for telephone conversations in the tariff.

On a note! The MTS provider offers active users of Internet services to purchase separate SIM cards for modems that do not accept incoming calls.

All of the above options are the reasons to hear an answering machine in the phone, with an unpleasant notification that this type of communication is not available to the subscriber. Do not immediately give in to panic; after waiting for a while, you need to try to call the desired contact again. Many people turn off the phone when visiting a doctor, salons, communication can knock out in the subway. If the attempt is unsuccessful again, try to contact by other means, through social networks or e-mail.