Unfortunately, even the newest versions of the "Office" do not work correctly from time to time. An error when opening a Word file can occur at the most unexpected moment, even if you were calmly working with the document just a couple of minutes ago. And all would be fine, but what if it contains important and valuable information? Let's consider the possible causes of the problem and how to recover such files.

Why does the error occur?

When you try to open a document, you will see a notification on the screen that the application cannot read the file due to the fact that it is damaged. Let's say right away: this can happen even if you did nothing with the document and worked as usual. Typically, something from this list happens:

1. The document contains a large number of tables, figures and formulas. An error when opening a Word file may occur if, for some reason, the codes of these elements were written incorrectly (in other words, the program cannot understand what should be shown at all).
2. The problems are related to various formatting elements. For example, with those that were created using additional applications and add-ons on another computer.
3. The file was not saved correctly (in the wrong format).

By clicking on the "Details" button, you can get more accurate information - at which point in the document (line and column numbers) there are problems. True, this will not help inexperienced users much. Therefore, let's go straight to how you can open a damaged text file.

Document recovery using Word

Few people know that Microsoft's text editor itself has a function to fix corrupted files. Therefore, if a Word error occurs when trying to open a file, first of all it is worth trying to restore the document using standard means. What do I need to do?

1. Close the error message window.
2. Launch "Word" from the "Start" menu or by using a shortcut on the desktop.
3. Go to the menu File> Open and find through the "Explorer" the document that you want to restore. Please note that you do not need to open it!
4. Highlight the file.
5. Find at the bottom of the window, next to the "Open" button, an arrow button.
6. A drop-down list will appear on the screen. In this case, we are interested in the "Open and Restore" item.

Now, if all is well, the document will open and display in standard mode.

An important nuance: you will also see a message on the screen stating that some changes were made to the content during the recovery process. By clicking on the "Show fixes" button, you will see a list of changed items. Be sure to see what the program has fixed in order to manually correct the file later.

Restore with a backup converter

It's great if you have this little utility installed on your computer. This means that when the document is stored in memory, it is also backed up. And now we will try to extract the undamaged version of the document:

1. Launch the editor from the start menu.
2. Select from the menu File> Open.
3. At the bottom of the window that opens, there will be a list of "File types" (to the left of the "Cancel" button). Click on the arrow and open a list of all options.
4. If the converter is installed, you will see the line "Recover text from any file (*. *)".
5. Select this option and try opening the required file again.

If the error disappears when opening the Word 2003 (or other version) file, the document opens. However, the next time you start it, you might see a "Table in document is corrupted" message. To fix this, you need to select the problematic fragment, and then select from the menu Table> Convert> Table to Text.

If you still get errors after doing this, check all the tables in the document to see if there are any cells or rows that contain too much text. Also, problems can arise if an incomplete table is present in the document.

Change Protected View settings

Let's consider one more option. It may work if the program does not open the Word file that was downloaded from the Internet. The system automatically blocks the launch of documents that it considers potentially dangerous. You can disable protection in the following way:

1. Start "Word" and go to the menu File> Options.
2. In the window that appears, the main tabs are located on the left. We need a "Trust Center" section.
3. In the "Center" go to the "Protected View" tab.
4. Uncheck all the boxes responsible for opening documents in restricted mode.
5. Save changes, restart the program and try to open the file again.

You need to use this method with caution, and only if you are 100% sure that the file is safe.

Removing Microsoft Word add-ins

Sometimes the problem is not related to a specific document, but to the program in general. In practice, an error when opening a Word file often occurs due to installed add-ins. In this case, the message "Program terminated" is displayed on the screen.

Our task is to disable all add-ons, including the one that causes errors. For this you need:

1. Launch MS Word. Most likely, there will be a message on the screen stating that a serious error occurred during the last launch, and the program will offer to start the editor in safe mode. Click "OK".
2. Go to the menu File> Options.
3. Go to the "Add-ons" tab.
4. At the bottom of the window, you will see the words "Manage: COM Add-ins". Click on the "Go to ..." button next to it.
5. In the window that appears, check the boxes next to all add-ons, then click "Delete" and confirm the action.

After that, you need to close the program and try to open the problem document again.

Format recovery

In many cases, the error when opening a Word 2003-2013 file is due to incorrect saving. To open the document, you have to restore the correct format.

Let's try to transfer the working information into a new, undamaged document:

1. Create a new empty file in the "Word" and save it.
2. Close the program and go to "Explorer".
3. Find the created file and turn it into an archive by changing the extension (for this you just need to rename the document and enter .zip instead of.doc).
4. Do the same with the file you want to recover.
5. Open documents with any archiver.
6. Extract the "word" folder from the damaged document and copy it to the archive with a new document, replacing all files.
7. Rename the file from .zip to .doc or .docx back.

Now try opening your document in Word. The program will display a message stating that it is damaged and will offer to restore it. After that, the screen will display the contents of your file.

Manual code editing

Immediately, we note that this option is suitable only for advanced users, at least with basic knowledge of HTML. When a Word error occurs when it tries to open a file, the message about it always contains information about which part of the document the problem is (line and column number). That is, if you get into the file's code, you can find and correct or delete this fragment. How to do it?

1. Open the document as an archive (see the previous point).
2. Find and extract
3. Open the document in Notepad or Notepad ++. It is desirable for a text editor to keep track of the cursor position - showing row and column numbers.
4. Find the snippet that is causing the error and edit it.
5. Upload the updated document.xml to the archive instead of the old file. After that, open the document in Word.

It is important to understand the essence of the problem here. Most often this is the wrong order of tags in the code. As a last resort, you can delete some of the text.

Recovering a document using Word Recovery

In addition to Office tools, you can use special programs to fix text files. They use their own algorithms to extract information, so they can often cope with the task much better than standard tools. The most popular applications of this type are R-Word and Magic Word Recovery.

Before proceeding to fix the "broken" file, be sure to make a copy of it.

If you cannot recover the document in its native format (.doc or .docx), first try saving it as .rtf.

Sometimes, when restoring a table, a warning appears on the screen that the computer is out of memory. In this case, you need to close all programs, folders and files, except for the "Word" itself.

When you create or open a document in Office 2016 (Microsoft Excel or Microsoft Word), the program immediately closes.

The problem appeared after installing the drivers for the printer, in addition to the drivers, the Abbyy FineReader program was installed. The fact is that when installing this program, an additional component (add-on, extension) from Abbyy FineReader is installed, which interferes with the correct operation of the Microsoft Office 2016 program

To solve the problem, just uninstall Abbyy FineReader or disable add-ins in Microsoft Excel or Microsoft Word.

With the removal, everything is clear, but how can you disable the add-in if you are not allowed to enter Microsoft Excel or Microsoft Word?

To do this, you need to enter the program in safe mode.

Running the application in safe mode

Running an application in Safe Mode can often help you figure out if the problem is caused by a particular add-on.

In Windows 10, Windows 8 Right click the button Start(in the lower left corner) and select the command Execute(IN Windows 7 just select Start> Run)

• Enter excel / safe and press the key Enter to start Excel.
• Enter winword / safe and press the key Enter to start Word. On Windows If the Office application does not start in Safe Mode, then the add-ins is not the problem. Disable add-ins one by one in Safe Mode
• If the Office application starts in Safe Mode, disable the add-ins one at a time.
  1. While the Office application is in Safe Mode, click File > Parameters > Add-ons.
  2. Near the list Control click Go to.
  3. OK.
  4. Restart the app (not in safe mode this time)

If the Office application starts, then the problem is with the add-in you disabled. We recommend that you visit the official website of the add-on and check for updates. If there is no newer version or you are not using this add-in, you can leave the corresponding checkbox unchecked or uninstall it from your computer.

If the Office application does not start, repeat the above steps and uncheck the boxes next to the other add-ins one by one. If all add-ins are disabled and the Office application still won't start, proceed to Troubleshoot COM add-ins.

Troubleshoot COM add-ins

COM add-ins can also cause startup problems. If your Office application is running in Safe Mode, do the following.

• Click File > Parameters > Add-ons.
• In the list Control click COM add-ins, and then - Go to.
• Uncheck the box next to one of the add-ons in the list, and then click OK.
• Restart the application (not in safe mode this time).

If the Office application starts, then there is a problem with the COM add-in that you disabled. We recommend that you visit the official website of the add-on and check for updates. If there is no newer version or you are not using this COM add-in, you can leave the corresponding check box unchecked.

Add-ins that can cause problems with Office 2013

Earlier versions of the following add-ins typically cause problems with Office 2013 applications:

• ABBYY FineReader. Visit the ABBYY FineReader web page to install the latest version.
• Broadcom Send-to-Bluetooth. Visit

In some cases, when working in Microsoft Word, as well as in other applications of the office suite, you may encounter the error "The program has been terminated ..." that appears directly when you try to open a text editor or a separate document. It most often occurs in Office 2007 and 2010, on different versions of the Windows operating system. There are several reasons for the problem, and in this article we will not only find out them, but also offer effective solutions.

In most cases, the program termination error occurs due to some add-ons activated in the options section of the text editor and other applications of the package. Some of them are enabled by default, others are set by the user himself.

There are other, not the most obvious, but at the same time negatively affecting the operation of the program factors. These include the following:

• Outdated version of the office suite;
• Damage to individual applications or Office as a whole;
• Incompatible or outdated drivers.

It is possible and necessary to exclude the first and third reasons from this list now, so before proceeding to fix the error sounded in the topic of the article, make sure that the latest available version of Microsoft Office is installed on your computer. If not, please update this software using our instructions.

Incorrectly installed, outdated or missing in the system drivers, it would seem, have nothing to do with the office suite and its performance. However, in reality, they entail many problems, one of which may well be the emergency termination of the program. Therefore, after updating the Word, be sure to check the integrity, relevance and, most importantly, the presence of all drivers in the operating system. If necessary, update and install missing ones, and our step-by-step instructions will help you do this.

If, after updating the software components, the error still appears, to fix it, proceed to the implementation of the recommendations below, acting strictly in the order indicated by us.

Method 1: Automatic error correction

On the Microsoft support site, you can download a proprietary utility designed specifically for troubleshooting Office problems. We'll use it to fix the error in question, but close Word before proceeding.

Method 2: manually disable add-ins

As we said in the introduction of this article, the main reason for the termination of Microsoft Word is add-ins, both standard and self-installed by the user. Their usual disabling is often not enough to fix the problem, so you will have to act more sophisticated by running the program in safe mode. This is done like this:

1. Call the system utility "Run" holding the keys on the keyboard "WIN + R"... Enter the command below in the line and press "OK".



2. The word will be launched in safe mode, as evidenced by the inscription in its "header".

   

   Note: If Word does not start in safe mode, the shutdown is not add-ins related. If so, go directly to "Method 3" of this article.

3. Go to the menu "File".



4. Open the section "Parameters".



5. In the window that appears, select "Add-ons" and then in the dropdown menu "Control" choose "Word add-ins" and click on the button "Go".

   

   In the window that opens with a list of active add-ons, if any, follow the steps described in steps 7 and further of the current instruction.



6. If the menu "Control" no point "Word add-ins" or it is not available, select an option from the dropdown list "COM add-ons" and click on the button "Go".



7. Uncheck the box next to one of the add-ons in the list (it's better to go in order) and click "OK".



8. Close Word and start it again, this time in normal mode. If the program works fine, then the reason for the error lay in the add-on you disabled. Unfortunately, you will have to refuse to use it.



9. In the event that the error appears again, using the method described above, start the text editor in safe mode and disable another add-in, and then restart Word again. Do this until the error goes away, and when it does, you know which add-on is causing it. Therefore, all others can be turned on again.

According to Microsoft Office support representatives, the following add-ins are the most common cause of the error we are considering:

• PowerWord;
• Dragon Naturally Speaking.

If you use any of them, it is safe to say that it is she who provokes the problem, negatively affecting the performance of Word.

Good day.

I think that many who often work with documents in the Microsoft Word program faced a rather unpleasant situation: they typed and typed text, edited it, and then suddenly the computer rebooted (turned off the light, an error, or simply Word closed, informing about some internal failure). What to do?

Actually, the same happened to me - they cut off the electricity for a couple of minutes when I was preparing one of the articles for publication on this site (and this is how the topic for this article was born). And so, let's look at some simple ways to recover unsaved Word documents.

The text of an article that could have been lost due to a power failure.

Method number 1: automatic recovery in Word

Whatever happens: just a mistake, the computer rebooted abruptly (without even asking you about it), a failure at the substation and the light turned off at the whole house - the main thing is not to panic!

By default, Microsoft Word is smart enough and will automatically (in case of an abnormal shutdown, ie shutdown without the user's consent) try to restore the document itself.

In my case, Micrisift Word after "abrupt" shutdown of the PC and turning it on (after 10 minutes) - after launching it offered to save not saved docx documents. The picture below shows how it looks in Word 2010 (in other versions of Word the picture will be similar).

Important! Word prompts you to recover files only on the first restart after a crash. Those. if you opened Word, closed it, and then decide to open it again, it will no longer offer you anything else. Therefore, I recommend that at the first start, save everything that is required for further work.

Method 2: via auto-save folder

Earlier in the article, I said that Word is smart enough by default (emphasis added). The program, if you have not changed the settings, automatically saves the document every 10 minutes in the "backup" folder (in case of unforeseen situations). It is logical that the second thing to do is to check if there is a missing document in this folder.

How do I find this folder? I will give an example in Word 2010.

Click on the "file / parameters" menu (see screenshot below).

Automatic saving of the document every 10 minutes. (can be changed, for example, for 5 minutes if your electricity is often cut off);

Data directory for auto-saving (that's what we need).

Just select and copy the address, then open the explorer and paste the copied data into its address line. In the opened directory - maybe you can find something ...

Method number 3: recovering deleted Word document from disk

This method will help in the most difficult cases: for example, there was a file on the disk, but now it is not. This can happen for a variety of reasons: viruses, accidental deletion (especially since Windows 8, for example, does not ask if you really want to delete the file if you click the Delete button), disk formatting, etc.

There are a huge number of programs for recovering files, some of them I have already published in one of the articles:

As part of this article, I would like to focus on one of the best (and at the same time, simple for novice users) programs.

Wondershare Data Recovery

The program supports the Russian language, works very quickly, helps to recover files in the most severe cases. By the way, the whole recovery process takes only 3 steps, in more detail about them below.

What not to do before recovery:

Do not copy any files to the disk (on which documents / files have disappeared), and in general do not work with it;

Do not format the disk (even if it appears as RAW and Windows OS prompts you to format it);

Do not restore files to this disk (this recommendation will come in handy later. Many restore files to the same disk that they scan: you can't do that! The fact is that when a file is restored to the same disk, it can overwrite the files that have not yet been recovered).

Step 1.

After installing the program and launching it: it offers us several options to choose from. We choose the very first one: "file recovery". See the picture below.

Step 2.

In this step, we are asked to indicate the drive where the missing files were located. Usually the documents are on the C drive (unless, of course, you transferred them to the D drive). In general, you can scan both disks one by one, especially since the scanning is fast, for example, my 100 GB disk was scanned in 5-10 minutes.

By the way, it is advisable to check the box “ on deep scan"- scanning time will greatly increase, but you will be able to recover more files.

Step 3.

After scanning (by the way, during it it is better not to touch the PC at all and close all other programs), the program will show us all types of files that can be recovered.

And she supports them, I must say, in large numbers:

Archives (rar, zip, 7Z, etc.);

Video (avi, mpeg, etc.);

Documents (txt, docx, log, etc.);

Pictures, photos (jpg, png, bmp, gif, etc.), etc.

Actually, all you have to do is choose which files to restore, press the appropriate button, specify a drive other than scanning, and restore the files. This happens quickly enough.

By the way, after recovery, some of the files may become unreadable (or not completely readable). The Date Recovery program itself warns us about this: files are marked with circles of different colors (green - the file can be restored in good quality, red - "there are chances, but not enough" ...).

That's all for today, all the successful work of Word!

When you start Excel, Word, Outlook, PowerPoint, Publisher, or Visio from Office 2016 or Office 2013 on your computer, you might receive this error message:

Microsoft Excel has stopped working.

Microsoft Word has stopped working.

Microsoft Outlook has stopped working.

Microsoft PowerPoint has stopped working.

Microsoft Visio has stopped working.

Microsoft Publisher has stopped working.

Make sure you have the latest Office updates installed before applying the solutions in this article. If you still receive "Stopped Working" errors after installing Office updates, click the Most Office applications or Outlook and follow the troubleshooting instructions in the order in which they are listed.

The instructions on this tab apply to Excel, Word, PowerPoint, Publisher, and Visio. Click the heading to see detailed instructions.

1. Disable add-ons with the easy fix tool

Click this button to download the easy fix and try to fix the problem.

Select your browser from the drop-down list to see instructions for saving and then launching the file.

1. Save.

   In the next message box about finishing loading CSSEmerg6619.diagcab press the button Open.

   Further and follow the instructions.

At the bottom of the browser window, click Open to open the file CSSEmerg6619.diagcab.

If the file does not open automatically, select Save > Open folder, and then double-click the file (its name must start with CSSEmerg6619) to run the easy fix tool.

The Office File Association Wizard starts. Click on Further and follow the instructions.

In the lower left corner, select the file CSSEmerg6619, and then select Show in Folder.

Double click the downloaded file CSSEmerg6619 to run the easy fix tool.

The Office File Association Wizard starts. Click on Further and follow the instructions.

In the upper right corner of the browser window, click the link Show all downloads... In the Library window, select Downloads > CSSEmerg6619.diagcab, and then click the folder icon. Double click the file CSSEmerg6619.diagcab.

The Office File Association Wizard starts. Click on Further and follow the instructions.

2. Disable add-ins manually

Some add-ins can cause compatibility issues that result in a "Stopped Working" error for Office applications. To quickly find the cause, start the Office application in Safe Mode. To do this, follow the steps below.

To verify that the Office application is running in Safe Mode, look at the title bar. The title should look like this: Microsoft Excel (Safe Mode).

If the Office application won't start in Safe Mode

If an Office application starts in Safe Mode

With the Office app running in Safe Mode, select File > Parameters > Add-ons.

In the list Control find the item for the related add-ins, such as Word Add-ins or Excel Add-ins, and click Go to... If in the list Control no item for add-ins specific Office application, select item COM add-ins.

OK.

Note:

If the Office application starts

If the Office application won't start, repeat the steps to uncheck the next add-in. If in the list Control there was an element for other add-ins like COM add-ins, repeat the process for these add-ins as well. If, after disabling all add-ins, you still cannot start an Office application, the problem is not add-ins. Try other troubleshooting methods suggested in this article.

Problems with Office 2016 or Office 2013 applications can occur when using older versions of these add-ins:

If that doesn't fix the problem, click the next heading below.

3. Office Recovery

This action is useful if one of the Office applications is damaged. Try a quick recovery first, and if that doesn't work, try an online recovery. For more information, see the article.

If that doesn't fix the problem, click the next heading below.

If that doesn't fix the problem, click the next heading below.

5. Incompatible device drivers

Outdated Windows device drivers may not be compatible with Office applications. To update the drivers, run Windows Update or Microsoft Update on your computer. To do this, follow the steps below.

On Windows 10:

In Windows 8.1 and Windows 8:

On the home screen press the button on the charms bar Parameters.

Click the button.

Windows Update.

Click on checking for updates.

On Windows 7:

Click the button Start.

In field Find programs and files enter the phrase Windows Update.

checking for updates.

Install.

manufacturer's website.

The instructions on this tab are specific to Outlook.

1. Creating a new profile

Issues with an existing Outlook profile can cause this error to appear when Outlook starts. To quickly fix the problem, create a new profile to replace the existing one and add your mail accounts to it again. For instructions, see Create an Outlook profile.

If that doesn't fix the problem, click the next heading below.

2. Disable or remove add-ons

Certain add-ins can cause compatibility issues that result in a "Stopped Working" error in Outlook. To quickly find the cause, start Outlook in Safe Mode. To do this, follow the steps below.

To verify that Outlook is running in Safe Mode, look at the title bar. The title should look like this: Microsoft Outlook (Safe Mode).

If Outlook won't start in Safe Mode, the problem is not related to add-ins. Try repairing Office or uninstalling it and reinstalling it. If that doesn't work, install the most recent device drivers on your computer.

If Outlook starts in Safe Mode, turn off application add-ins and COM add-ins one by one.

After starting Outlook in Safe Mode, select File > Parameters > Add-ons.

In the list Control find the item "Outlook Add-ins" and click Go to... If in the list Control no item for Outlook add-ins, select item COM add-ins.

Uncheck the box next to one of the add-ons in the list, and then click OK.

Note: Some older add-ins are known to cause problems. If such add-ons are listed, first uncheck the boxes for them: Abbyy FineReader, PowerWord, and Dragon Naturally Speaking.

Restart the application (not in safe mode this time).

If Outlook starts then the problem is with the add-on you disabled. We recommend that you visit the official website of the add-on and check for updates. If there is no newer version or you do not use this add-on, you can no longer select the corresponding checkbox or remove it from your computer.

If Outlook won't start, repeat the steps to uncheck the next add-in. Follow the process for both items in the list Control: Outlook add-ins and COM add-ins... If, after disabling all add-ins, you still cannot start an Office application, the problem is not add-ins. Try other troubleshooting methods suggested in this article.

If that doesn't fix the problem, click the next heading below.

3. Office Recovery

This action is useful in case one of the Outlook files is damaged. Try quick recovery first, and if that doesn't work, then online recovery. For more information, see Repair an Office application.

If that doesn't fix the problem, click the next heading below.

4. Removing and reinstalling Office

Click the button below to download and install the uninstallation support tool.

Follow the instructions below to download the uninstallation support tool for your respective browser.SetupProd_OffScrub.exe.



1. Select the version you want to uninstall and click Next.

   Follow the rest of the instructions and restart your computer when prompted.

   After the computer restarts, the uninstaller will automatically open to complete the last step of the uninstallation process. Follow the rest of the directions.

   Select the steps for the version of Office you want to install or reinstall. Close the uninstaller.

   Click the button Change computer settings.

   In the Computer Settings app, select Windows Update.

   Click on checking for updates.

On Windows 7:

Click the button Start.

In field Find programs and files enter the phrase Windows Update.

In the search results, click checking for updates.

If there are updates available, click Install.

If the problem persists after updating Windows, make sure you have the latest drivers for the following devices: video card, printer, mouse, and keyboard. Typically, drivers for these devices can be downloaded and installed directly from the manufacturer's website.

If you are using a laptop, check the manufacturer's website for updated files. For example, there is a known issue with an older version of the DisplayLink custom mode driver that is used on some laptops. To update your DisplayLink driver, go to the manufacturer's website.

Feedback

The last time we discussed this topic November 30th Oct 2018 at your request. If you found this article helpful (and especially if not), please leave a review below so we can improve it.