Where to call to find out. Traffic police hotline on fines: how it works

  • SIM card, number, tariff

      To find out the name and conditions of the current tariff, go to your Personal Account and select the "Tariff" section or dial a free command * 105 * 3 #

      You can change the tariff

      • on the website: select a new tariff, click the "Switch to tariff" button on the page;
      • in the MegaFon application or in the Personal Account.

      You can switch to any tariff except archive. The cost of the transition is indicated on the page of the selected tariff.

      When the tariff is changed, the bundles of minutes, SMS and Internet connected within the current tariff will "burn out" and will not operate on the new tariff. The written-off subscription fee is not recalculated.

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    • How to unblock a number?
      • If you run out of money on the account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
      • If you have not used the number for more than 90 days, it may be blocked. To restore the number, apply to the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
        Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
      • If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by applying to the MegaFon salon with your passport.
      • If you have set the blocking, the number will be unblocked automatically on the day you selected the blocking end.

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    • How do I get a new SIM card while keeping my phone number?

      Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract has been concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.

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    • How can I keep my number?

      The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for maintaining the number begins to be debited daily.

      In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.

      The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff Archive.

      If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number was not transferred to another person, it can be restored by filling out an application in the MegaFon salon.

      If you plan not to use mobile communication for a long time (more than 90 days), block your number.

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      • Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the "Check" button. The operator's name and region will be displayed below the search bar.
      • Type the command * 629 # ... Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.

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    • How to renew the contract or change the number?

      You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.

      Choose a beautiful, easy-to-remember number in the online store or in the MegaFon salon.

      The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More information about the cost of the room in the description of the service Number selection.

      The service operates in two modes:

      • one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
      • two-way mode: the caller will receive an SMS with your new number.

      In any mode, you will receive an SMS with the number of the person who called your previous number.

      The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.

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  • Services, options

      Use any convenient way:

      • Go to the section Balances by service packages in your Personal Account.
      • Open the section Balances by service packages in the MegaFon application. ...
      • Customize the widget.

      Widget is an element of the MegaFon application. My Account. It is not necessary to enter the application - the remaining minutes, SMS, megabytes, and the balance of the Personal account will be displayed on the screen of your smartphone.

      For the widget to work, install the MegaFon application on your smartphone / tablet Personal Account. For Android OS, the application must be installed in the smartphone memory, not in the SD memory. Go to the settings of your smartphone and activate the widget.

      The appearance of the widget and the amount of residues that will be simultaneously displayed on the smartphone screen differ depending on the OS.

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  • Mobile Internet

    • What to do if the mobile Internet does not work or the speed has dropped?
      1. Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you have recently replenished your account, please wait a few minutes for the internet to work again.
      2. Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Balances by Service Packages. If the included Internet volume is over, connect one of the options to extend the Internet.
      3. Check if you have connected the "Mobile Internet" service by typing the command * 105 * 4 * 4 #
      4. Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or "Mobile network" (the name may differ in different devices).
      5. Restart your device (turn off and on).
      6. Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
      7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
        To find out the address of the nearest salon, open the MegaFon application.
      8. When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. You can download the latest software versions for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.

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    • What is 4G +, how to start using it and how is the transition from 2G / 3G to 4G + going?
      • Dial a free team * 512 # , and you will receive an SMS with information about the latest debits from the account.

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    • How do I fund my account?

      Choose any convenient method:

      1. Top up your account from a bank card or e-wallet in the Payment section.
      2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber with a bank card.
      3. Set up Auto Payment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
      4. If it is not possible to pay right now, use the Promised payment service.
      5. Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
      6. If you are a client of Sberbank and your bank card is tied to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.

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    • How to stay connected with a negative or zero balance?

        To make a call if the balance is insufficient, use the Call service at the expense of a friend, and your interlocutor will pay for the conversation.
        Type " 000 "And the subscriber number, starting with" 8 " or " 7 ", For example: 000792XXXXXXXX.

        The service is valid only for calls to MegaFon numbers.

        To credit the notional amount to your account at any convenient time and continue using mobile services, activate the Promised payment by typing the command * 106 # ... The service is paid.

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    • Mobile subscriptions

        Mobile subscriptions are information and entertainment services that combine music, videos, pictures, texts and mobile applications of various topics. Check out the complete catalog.

        The subscription fee is charged in accordance with the Subscription Terms.

        To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your number

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      • How do I unsubscribe?

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      • Can I listen to the recording of my telephone conversation?

        MegaFon does not record calls from subscribers.

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      • How to set up call forwarding?

        You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.

        If the set forwarding does not work, check if your number is barred and if the number is correct.

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      • To find out who called you while the phone was turned off, out of network coverage or while you could not answer, activate the Who Called + service. You will receive an SMS about the missed call on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.

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      • What is VoLTE technology and what do you need to use it?

        1 - Fire Department;

        2 - police;

        3 - emergency;

        4 - emergency service of the gas network.

        Emergency phone numbers:

        Emergency - ;

        Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.

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      • What to do if your phone is lost or stolen?

          Block the number.

          Free blocking period - 7 days. Then the subscription fee begins to be debited. All communication services on the number before activating the blocking are paid by you. If your phone is stolen or lost, please let us know as soon as possible. This is to prevent the thief or the person who found your phone from using the money in your account.

          Get a new SIM card with your old number.

          Try to find your phone.

          Contact the police and file a theft report. Your phone may be found.

          If you've lost your iPhone or iPad, use Find iPhone.

          If you have lost your Android phone, use the Find My Device function.

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      • How to protect yourself from fraudsters?

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      • How are emergency communication services provided?
    • Roaming

      • How to use communication services when traveling around Russia and the world?

        When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.

        When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.

        • 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
        • Personal account or MegaFon application;
        • go to the MegaFon salon with your passport.

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      • The cost of communication services while traveling in Russia may differ from the cost in the Home region. You can find out detailed conditions in your Personal Account, in the description of your tariff or using a free command * 139 #

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        There is no MegaFon network in the Republic of Crimea and the city of Sevastopol, so make sure before the trip that you have activated the Roaming service. It is needed so that you can use communication services in the networks of other operators.

        How to find out if roaming is enabled on your number:

        • call the Support Service at 8 800 550 0500 in Russia or at +7 926 111-05-00 from anywhere in the world;
        • write to the chat with support in your Personal Account or in the MegaFon application;
        • go to the MegaFon salon with your passport.

        You can find out the cost of services on the page or in the description of your tariff.

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      • How to activate and deactivate services in roaming and spend less?

        The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check the balance, activate or deactivate services and options, order detailed expenses and ask the support question in the chat.

        In roaming, you do not need to change the mobile Internet settings.

        Note!

        Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.

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Reading time: 4 minutes

After drivers began to pay attention to malfunctions in the information and payment system of the traffic police, the traffic police hotline for fines was opened, which is now actively used. Background: During the week in May last year, almost 11,000 complaints were filed by drivers who actually paid the collection, but remained in the database as defaulters. Since it was impossible to ignore the numerous statements of motorists, and problems with the information and payment system were recognized at the highest level, the information on fines appeared at the filing of the Public Chamber.

How to clarify information on fines

Drivers can often forget about the paid fine, while the information is still contained in the database. How to deal with traffic fines? Earlier, a special service was already created on the department's website: it was possible to clarify the debt, make payment online. But due to the influx of people who wish, there have been several failures in the work of the site, besides, the Internet is not available in every situation.

By phone, you can decide, as when working with the site: qualified employees inform about the presence of debts and specific amounts.

The hotline employee can ask any questions, not only related to, report about, about another offense.

Consultation on traffic fines is free, just like the line call itself. Information about phone numbers is publicly available, there are also helplines, you can contact them.

To have an idea of ​​the amount of the penalty, it is not necessary to additionally study the Code of Administrative Offenses. contains full information on the amounts of all administrative penalties.

Phones

  • 1 Advantages of modern systems
  • 2 Targeted use options
  • 3 Alternative to save time
  • 4 State resource
  • 5 Customer services
  • 6 Fines for defaulters
  • 7 Ask a question to a lawyer for free

In accordance with the current Russian legislation, citizens are obliged to pay utility bills in a timely manner and in full, including gas consumption. The amount is calculated depending on the presence or absence of metering devices, the type and purpose of the premises, the tariff in effect in the region, the availability of formalized subsidies and other nuances. Accordingly, in order to pay off gas debts, you need to know their exact amount. It is important to take into account that in case of non-payment for a period of three months, Gazprom has the right to stop supplying the resource.

How to find out a personal account for paying gas at the address

Attention

Given the sufficient number of devices on the streets of cities, consumers will not have problems finding the information they need. In addition, the provision of false information is excluded here - data on tariffs are periodically updated, and subscribers receive correct bills.


Ways to find out the amount of arrears at the address Since the nuances of controlling arrears for paying for gas through a personal account are described here, we will not dwell on this issue again. Let's go directly to the second method of identifying the required information.


We propose to clarify to consumers who have accrued debt for gas, how to find out such information at the address.

How to find out gas debt online via the Internet?

Electronic wallets Clarification of information through the use of the Webmoney system is as follows:

  • registration;
  • sub-heading "Utilities" in the section "Payment for services";
  • an indication of the payee;
  • introduction of the required details of the subscriber.

A similar algorithm of actions is offered by other payment services: Yandex.Money, QIWI or PayPal. Summary As you can see, it is not a difficult task for the consumer to find out the question of how large the arrears in payment for gas are.

Here it is appropriate to correctly approach the solution of the problem: stock up on a receipt for the past month, choose the appropriate way to find out the information and correctly enter the required details. Keep in mind that incorrect presentation of information will distort the result obtained and lead to unpleasant consequences for the consumer.

How to find out your personal gas bill at

Ways to find out the amount of arrears at the address Since the nuances of controlling arrears for paying for gas through a personal account are described here, we will not dwell on this issue again. Let's go directly to the second method of identifying the required information.

Info

We propose to clarify to consumers who have accrued debt for gas, how to find out such information at the address. It will be possible to find out the debt for gas at the address in several ways, but almost all possible options involve a significant loss of time.In this situation, the following control options are available to the subscriber:

  • a visit to a company that serves the house;
  • receiving information in the terminal;
  • a trip to a bank branch;
  • clarification of data in the ERC.

As you can see, these options involve a loss of time to travel to the desired organization.

How to find out if there is a debt for gas?

  • 1 By personal account
    • 1.1 On the portal of the State Service
    • 1.2 Sberbank online
    • 1.3 Mosoblgaz
    • 1.4 Gazprom MRG Krasnodar
    • 1.5 Krymgazset
  • 2 At the address
  • → Ask a question to a lawyer → free consultation ↓

Every user understands the need to pay for consumed natural gas. But sometimes circumstances develop in such a way that debt arises.

I had to leave urgently, did not receive a receipt, or simply forgot about the monthly payment. In order not to bring the matter to a fine or shutdown, it is necessary to urgently address the issue of debt.
At the moment, it is enough just to find out the gas debt on a personal account or at an address via the Internet. More recently, the only organization that resolves all issues related to housing and communal services and payment for housing and communal services was ZhEKi, ZhEU and similar organizations.

How to find out the number of the Mosoblgaz personal account at

Knowing your personal account number, you can find out all the information you are interested in about the current debt, as well as use other services of the Gazprom MRG Krasnodar company. http://crimeagasnet.ru - the official site of the company GUP RK "Krymgazseti", which provides services for the supply of gas on the Crimean peninsula. If you are a client of Krymgazseti, you can check the debt by creating your Personal Account.

To clarify the existing debt, you just need to add your personal accounts. At the address If you do not know or do not have a personal account number, you can find out the gas debt at the address of the living space.

Cold and hot water meters

  • Gasification in St. Petersburg and the Leningrad Region
  • Heat meters and metering
  • Water cutoffs
  • Solar powered devices
  • Management companies and HOAs
  • LED phytolamps.

Therefore, in order to use an imported boiler purchased elsewhere, you will have to provide Mosoblgaz with a copy of the contract for the maintenance of this equipment. Maintenance of gas-using equipment can be performed by any specialized organization that has qualified personnel, experience in carrying out such work and emergency dispatch support. As for the dismantling of the old boiler and the installation of a new one, for this you can also hire any specialized organization that is part of a self-regulatory organization (SRO) and has a certificate authorizing such work.
The scheme for the user here is similar to the method described above. To clarify the amount of debt, the consumer will have to take the following steps:

  • authorization on the site;
  • selection of the "Housing and Utilities" tab in the "Payments and Money Transfers" section;
  • an indication of the recipient;
  • entering the required details of the payer.

Recall that an alternative for people who do not use the services of the network here is a consultation at the office of a financial institution or obtaining the necessary information in the terminal.
Please note that in this situation, the tenant has the right to pay off the payment by transferring the required amount to the management company.

Where to call to find out the personal gas account at

Internet systems:

  • The official website of the management company (Gazprom, if the payment goes directly to it without intermediary organizations);
  • Public services portal;
  • Regional sites of a single settlement center;
  • Banking resources (internet banking);
  • Electronic payment system.