How to uninstall a program by a system administrator. The program is not removed from the computer

The uninstallation of some applications may fail due to the appearance of a window, which will indicate that “ Insufficient rights to delete. Talk to system administrator ". Most often, the cause of the malfunction is that the uninstaller utility did not find the parameters required for uninstallation in the registry.

Solution

The first priority to solve the problem is when booting the OS in safe mode and retrying the uninstallation attempt. If that doesn't help, then try following ways after closing the uninstall window and making sure that the uninstaller utility is not running in the Task Manager:

Lower your User Account Control criteria... Follow the path: "Control Panel" => "User Account Control" => "Change User Account Control Settings". In the window, move the slider to the very bottom, confirm the change by clicking on OK.
Use third-party uninstaller utilities... It can be Uninstall Tool or CCleaner. In them, you just need to select the problematic application and confirm its uninstallation.
Check your computer for viruses.
Roll back the system to the previous restore point.
Change the rights... To do this, go to the directory where the problematic application is located. In it, right-click and follow the path: "Properties" => "Security". In this tab, you need to set full access for all groups and users. Select each line and click on "Change", after which the corresponding option will become available.

If none of the above resolves the error “ Contact your system administrator", It means the application is so persistent that it will not" survive "only reinstalling Windows.

The program is not removed from the computer through the Add or Remove Programs menu and in general by no means, deleted all folders related to the program, used all kinds of utilities to clean the registry from unnecessary keys, it's useless. The fact is that I want to install it again, it is licensed and bought for money, but lately it has been working with errors. The installer says: the application is already installed and that's it. The forum suggested what to look for in the bushes (in the registry), is this a joke? Help.
Edward.
The game is not deleted from the computer Call of Duty 4: Modern Warfare, I want to reinstall it, but there is always an error, I just deleted the folder with the game, but I could not remove it from the Add / Remove Programs menu, maybe you know how to remove and reinstall, please tell me.

The program is not removed from the computer

And of course, it cannot be reinstalled, the utilities: Unlocker, Ccleaner, Revo Uninstaller and the like may be useless, on one site I read how using one of these programs, you can remove the antivirus program, I laughed for a long time, in fact, everything is of course will not be so, sometimes the principles of these programs are ineffective. Let's think about what we will do if all the above programs did not help us.

The information in our article applies to both Windows 7 and Windows 8.1.

Note: Friends, if this article does not help you, then try

Many in case of failure with uninstalling the program from the computer they even reinstall the operating system when it comes to their favorite game. Believe me, in most cases this is not necessary. By the way, the matter is also in the accumulation of garbage in Windows, because the remnants of the program are somewhere and of course take up space on the hard disk, all this is not pleasant enough and of course I want to know exactly where the remaining program files are located.
Such a nuisance occurs due to the broken, for some reason, connection between the program and its keys in the registry. There are many reasons for these, starting from incorrect user actions and errors of the program itself, we will not dwell on this. To solve such problems, we will need to manually make changes to the registry and our program will be completely removed. How to do it?

Are you no longer using the program you want to uninstall? If you know the process related to it, it also needs to be completed in the device manager.

For good reason, you need to disable the program service in Computer Management.

Now delete all files related to the program from your computer, start with its personal folder located in Program Files, then reboot, if the program has not been deleted and cannot be installed again, you will have to delete its entries in the registry.

It is advisable to view the entire registry or the HKEY_LOCAL_MACHINE branches (contains information about hardware and software) and HKEY_CURRENT_USER \ Software, where all information about installed applications is located.

What else can you do if you have problems uninstalling programs?

Try to visit the website of the program manufacturer, there is a high probability that an uninstaller is available for download, for example, on the website of the Nero program, which is not so easy to remove, there is such a utility.
If you unsuccessfully uninstall a game or program, the uninstaller may be on the installation disk, you should run it and you will see the Delete item, if you do not have a disk, read on.
In especially difficult cases, you will have to enter your operating system in Safe Mode, only in it you will be able to disable the service and delete all remaining files and registry keys.
Sometimes you will not be able to delete program files even in Safe Mode, but you will be able to rename them and delete them after reboot.
It is worth trying to reinstall the program, and then it will be successfully uninstalled.

For clarity, let's try to reinstall the game Call of Duty 4: Modern Warfare, which my son's comrade-in-arms cannot reinstall for several days in a row.

Removing information from a PC is straightforward. Press the "Delete" key and you're done. But in latest versions Windows is experiencing a problem. I cannot erase the folder. What should I do? Let's look at how to delete a folder with administrator rights.

Why is this happening

Everyone knows how to delete a folder without administrator rights. What to do if there is no way to do it in the usual ways? First, let's look at the reasons why the system requires special privileges.

Can't delete a folder requires administrator rights

The reasons why there are difficulties in deleting are as follows:

The files are in use by another open process on the system;
Blocked by a virus or antivirus program;
Due to a system failure;
The work takes place under the account of a user with disabilities;
The directory is locked.

Do not delete directories if you do not know their purpose. Make sure they do not affect system performance. If you erase important information, The PC may be unstable.

Let's take a look at what you need to know to erase a non-removable directory.

Accounts

At Windows installations the user "Administrator" is automatically created. He has full rights to edit information. If you work alone at a PC, then you use administrator rights. But if you bought a PC in a store with installed system, or more than one person works for it, for convenience, several users are created.
In administrator mode, files are created, renamed, deleted. If you work as a "Guest" the possibilities are limited. The system allows working with files only in view mode.

Actions on behalf of the Administrator

It turns out that some operations are performed only under the admin area. In Windows 10, you can:

Install updates;
Monitor records;
Recover system files.

How to delete folders that ask for administrator rights

Since the seventh Windows versions even if you are the only user, the system asks for administrator rights to delete. Why it happens? The system has created a Super Administrator. This is with maximum ghosts.

Sometimes these messages appear when you are trying to delete important system files.

The question of how to delete a folder that asks for administrator rights is easy to solve. Consider deleting a folder with rights Windows administrator 10.
So that we do not have to ask for permission to change or delete each time, we will make it so that we ourselves decide what to do.

User change

Right-click on the file, select "Properties" - "Security" - "Advanced".
Next to the item "Owner", click the link "Change".
In the new window, click "Advanced".
Click on the "Search" button. Find the user, click "OK".
If the owner of the folder is changing, but not the file, check the "Replace" item.

How to set user permissions

Once you become the owner, you will not be able to erase the directory yet. Few permissions. We go "Properties" - "Security", then "Advanced". See if there is a user you want:

Explorer with administrative rights

Let's make the explorer work with elevated privileges. To do this, follow the sequence of these steps:

Click "Start" - "Run";
We register the command: runas / user:% userdomain% \ administrator "explorer / separate".

The system will issue a warning, enter the password.

How to delete a folder without administrator rights

If the described actions seem difficult to some users, consider how to proceed in a different way. We will use special program Unlocker. After installation, it will appear in the context menu. By right-clicking on the directory, select Unlocker, then - "Delete".

Read more about the program's operation in the article: “Now the questions of how to delete the Steam folder (Steam) requires administrator rights or another file, or the directory will not appear.

Output

We've covered how to delete a folder that asks for administrator rights. Use the guidelines above. Remember that deleting system folders will lead to incorrect work systems. Be careful. I recommend using the Unlocker program. It's comfortable.

Often installed software or a game refuses to be removed via the standard uninstall option. Despite the presence of administrator rights in the account, uninstallation does not occur in any way, and the error states "Insufficient rights to uninstall, contact your system administrator."

Reasons for blocking

The majority of OS contain only one registration, that is account, which implies no problems with admin access as such. However, the appearance of the error "Not enough rights to delete" indicates complications in the operation of the OS as a whole (bugs, broken registry, viral activity). The presence of such failures carries the risks of more serious problems in the future. For example, now there are often problems with The Sims 3, UTorrent, HDController.

The situation is different with the multi-user options. Here, failures are hidden in the area that is responsible for the difference between the profiles in the administrator's rights. The reason was the incorrect actions of people endowed with extended powers in the system.

What to do if you don't have enough rights

First of all, we try to prevent any third-party interference third party utilities into our work. To do this, we will reduce the risks in the UAC scale. We'll have to dig a little in the Start settings:

Allowing Access Through Properties

We find a folder with a non-removable game, software. If the location is unknown, then you will need to open the extended data in the panel installed programs... Pay attention to the last column, but first click on the "Name" through the right mouse button and go to "Details". Among the many options, put a checkmark in front of "Location".

Forced deletion through third-party software

The following utilities can come to the rescue: Unlocker or Uninstall Tool. Although no one forbids finding newer software of the current year, which will also help solve the error. The mentioned programs are time-tested, and also proved to be excellent in solving the "Insufficient rights to remove, contact the administrator" bug:

Causes of problems when deleting files

One of the main causes of the problem is the involvement of the file in other processes.

The file that cannot be deleted may be involved in other processes

But there are exceptions when an element is not deleted even after the corresponding program is closed. An example is files that are locked due to misuse. These files are saved to the hard disk and fill up memory.

The file cannot be deleted due to failures during installation or writing, as a result of which the item is partially saved. In this case, the operating system restricts access for security.

Thus, the main reasons for this problem are the following:

the file was blocked by antivirus. For example, when an item is placed in quarantine or when disinfection is delayed;
the file is being used by another program;
the user does not have administrator rights, so deleting an item is not possible;
the item can be used by another person via a local network;
use of the file by the system;
write protection of the device, for example, a memory card;
an empty folder can contain hidden files or the user has limited access;
some viruses can disguise themselves as a dll file.

Methods for deleting non-removable files

There are many ways and methods to help solve the problem of files and folders that cannot be deleted.

Reboot

The essence of the method is to restart the personal computer and try again to delete an unnecessary item.

The step-by-step process of restarting a PC consists of a few clicks

Task Manager

Let's consider the option of deleting files by deleting the folder with the contents of the program (for example, Skype).

The method can be used for all similar situations.

Safe mode

If any object on the PC is infected with a virus, then it will not function in safe mode. To activate the mode when booting the PC, you must often press (do not pinch) on the keyboard F8. After that, a menu will be displayed, in which you will need to select " Safe mode". Now you need to find the non-removable element and delete it. Restart your computer.

There is another way to enter Safe Mode:

Unlocker program

Unlocker is simple, secure and free utility to unlock files used by Windows. The program reflects the processes that are blocking the element, and has the ability to delete, move or rename the file that is blocked. Installation does not take much time and does not differ from the installation process of another software.

Unlock the file using the Unlocker program

Consider step by step instructions using the program on the example of uninstalling Skype.

When the message "The folder is not empty" appears, you can create new folder on the same disk, move non-deleted items to a new location and delete the corresponding folder using Unlocker.

DeadLock - similar program which can unblock and remove unwanted item from PC.

Delete the file using the Deadlock program

If, during the elimination of a file, a message appears about the impossibility of deleting it, then the corresponding item is added to the list through the File menu. With the right mouse button, the object can be unlocked, moved or deleted.

Deletion of non-removable folders and files can be done with the Deadlock program

File managers

Total Commander is one of the most famous and used file managers that is able to bypass certain Windows prohibitions... To delete files:

Start the file manager.
Find the corresponding file in the directory list.
Delete it.

In the case of a non-removable folder, you need to go into it through the program and see the problem. Upon detection hidden element you need to start the task manager (Ctrl + Esc + Shift), go to "Processes", find the file you are looking for and complete it.

Video: how to use Total Commander

Formatting

In certain situations, deleting files is impossible, since the PC is infected with viruses that can penetrate the Internet or external storage... To remove a supposedly infected item on a USB flash drive, you need to check it with an antivirus program. If unsuccessful, we recommend formatting the memory card.

Formatting the memory card to remove the infected item

Startup

To apply the method you need:

If it is not in the list, then you need to disable everything and click "Apply". Reboot the PC and try again to eliminate the non-removable file.

Access level

The method is suitable for a network directory, that is, for PCs connected via local network... The administrator creates some shared folders to store information. Access rights are limited to prevent unauthorized deletion.

To obtain full rights, you must follow the following path:

When checking two items related to deletion, local user does not dispose of the folder or the objects it contains.

Selecting the sub-item "Deleting subfolders and files" does not delete either the folder or the objects in it

System Restore

To perform a system restore:

In the "Start" menu, move the cursor to "All Programs".
Click on "Standard" - "Service" - "System Restore".
In the opened window "Recovery system files and parameters "click" Next ".
In the list of restore points, select the point with the date when the file that we want to delete was not yet on the computer. Click "Next" and "Yes".

Video: how to roll back the system in Windows 7

Using a different OS

To apply the method:

Try to boot from removable disk with a different operating system.
Delete the file / folder.

Moving

In some cases, a rather primitive method saves - drag the folder onto a blank memory card and empty it.

Transferring the file to the memory card

Remove unwanted item using command line

The command line can be opened in the following ways:

the keyboard shortcut Win + R opens a window in which we enter "cmd";
"Start" -> "All Programs" -> "Accessories" -> "Command Line".

The first way is as follows:

In the line, the combination chkdsk c: / f / r is typed and Enter is pressed. Combined with: is HDD that needs verification. If you want to test another disk, then change the letter (disk name).
A message about checking the disk on reboot will be displayed - you must enter Y and press Enter. If another disk is checked, the process starts immediately.
Now the unnecessary element can be deleted.
If drive C is checked, then you need to reboot the PC and delete the object.

The second way is to use short names if the element contains invalid characters:

You need to go to the storage location of the object and find out the short name. To do this, use the command "DIR / X" or "DIR / X / N", which will reflect the short names of the elements in the folder.
Then you can use the DEL or RDMIR command to eliminate the unwanted object.

Video: how to remove unwanted items using the command line

The above methods are suitable for any version of Windows 7.

In each personal computer sooner or later objects appear that cannot be removed in the usual way. However, there are ways to get rid of unwanted files, after studying which the user will have every chance to independently eliminate non-removable items from the PC.