The army of smartphone fans is increasing day by day, the more devices are used every day, the more problems arise with them. In today's article, we will analyze the situation when an iPhone (of any model) asks to connect to iTunes and does not turn on.

The problem is frequent and well known to servicemen, not fixing it takes about half an hour of work and 1500-2000 rubles of money. What not to spend family budget, we will try to turn on the iPhone on our own, at home.

Causes

There are many reasons, it is difficult to systematize them, but there are several popular ones:

• The firmware flies - it is because of this that the iPhone 5, 6, 7 models do not turn on, iTunes and the cord are on. How to reflash the device will be considered in the next section.
• A hardware error, as a result of which some system files were deleted or corrupted, again, flashing will help. Masters call it "iPhone hung on a string."
• Error may occur after falling on a hard surface
• Water ingress into the device.

What to do if the iPhone seems to be loading, but does not turn on, gives out a "lace" and asks to connect to itunes? Consider the options for solving the problem below.

Decision

To turn on a broken iPhone, follow the steps clearly according to the instructions. If you don’t understand something, at the end of the article there will be a video instruction on how to turn on an iPhone of any model through the official itunes software if it does not turn on. The instruction is applicable to all models of Apple smartphones, 4, 5, 5S, 6, 6 plus, 7, 7 plus.

1. Downloading from the official site Apple program called iTunes (link).
2. Install iTunes and download the firmware for your iPhone model.
3. We turn off the iPhone and connect it to the computer using the standard cable from the kit (you can replace it with a good copy).
4. For 5 seconds, hold down the "HOME" and "POWER" buttons together, wait about 10 seconds.
5. After 10 seconds, release "POWER" (aka blocking), but keep "HOME" pressed!
6. After a while, iTunes will display a message about DFU mode, now we proceed to restore the firmware.
7. AT iTunes find the "Restore" button and hold down "Shift" and press it.
8. In the window that appears, select the previously downloaded file with the .ipsw extension, confirm the selection.
9. The process of restoring the firmware has begun, now we are waiting for completion.

It must be remembered that when flashing, all data will be erased. If you don't have backup or you stored all the photos on a dead device, without using iCloud, it will not be realistic to restore them. In this case, you should immediately contact the authorized service centres, they will help, but they will ask for good money for the work.

Possible difficulties

If errors occur during the flashing process, for example, a warning appears with error number 9, then the situation is much worse. Most likely, an important microcircuit inside the phone is damaged, it is unlikely that you can fix it yourself. In this case, you will have to contact the repairmen, since it is not realistic to solder the microcircuit without special equipment. Although our craftsmen have learned how to do this, I’ll leave a video about soldering the microcircuit with my own hands, suddenly it will come in handy for someone.

It happens that other types of problems arise when the iPhone does not turn on, the daisy is spinning on the screen and nothing happens. Most likely you will have to reflash the device, but first we will try to do a hard reset, it will suddenly help. Do not be afraid, there is nothing complicated and terrible, you will not even lose data, as if you still decide to reflash your iPhone.

Instructions on how to hard reset if the iPhone does not turn on, the iTunes icon and cable appear on the screen

• Press the lock button and the home button
• We wait about 5-10 seconds
• There is a chance that phone glitches will disappear
• If it does not help, look at the previous section, and repeat everything according to the instructions.

findings

After several attempts, the smartphone did not come to life? In this case optimal solution will turn to experienced specialists, although this will not be free, you will protect yourself from the risk of completely “bricking” an expensive device. What to do when the iPhone 5s does not turn on and in an ultimatum form requires you to connect to iTunes, you now know, carefully read and watch the video, in 90% of cases this will solve the problem.

Video instruction

Most users may have encountered such a problem, forgot the lock screen password, incorrectly entered the iOS device password six times in a row, and device will be locked, then connects to the computer to restore it, but it didn't work. And well, how to unlock iPhone in iOS system without iTunes and password? Today we will tell.

iTunes could not connect to iPhone because the device is protected by a passcode or to allow access, answer on the iPhone itself and it is blocked, these are phenomena - iPhone is disabled, connect to iTunes. When your iPhone is disabled, you need to restore your iPhone in order to access your device again. Now we have several ways to help you reset your lock password through iTunes, iCloud, and other methods.

How to reset password on iPhone without losing data

This way iPhone recovery will not destroy data and settings on your device. He will restore iPhone system using last file firmware (.ipsw). You can use this method when your iPhone is not working properly, including:

Battery draining fast, system crashing or slowing down, reboot loop, stuck in recovery/apple/dfu mode, black and blue screen, unable to update iPhone in iTunes, screen locked, and others.

Open , and select "Solve all iOS freezes" and "Fix Now", Tenorshare ReiBoot will display your device information and offer the latest firmware. Click Download to download the latest firmware.

After downloading the firmware, click "Start Recovery" to restore the system.

The whole process will take you 10 minutes. Your iPhone will be restored to the latest iOS versions after system restore.

How to Enable Forgotten Passcode without iTunes and Passcode

In Tenorshare ReiBoot, "Deep Recovery" can unlock your device. When iTunes doesn't recognize iPhone/iPad/iPod, this method will help you effectively. Launch Tenorshare ReiBoot, select "Solve all iOS freezes" and on the screen, select "Advanced Mode" on the left button.

Advanced mode will erase all data and settings on your device. Click "Next" to continue.

Download the appropriate firmware and wait for Tenorshare ReiBoot to complete the system restore. After restoring iPhone, your iPhone is reset to factory settings. You can set up a new password for your device.

How to Unlock iPhone Lock Passcode via iTunes/iCloud

If you want to unlock an iPhone or iPad if you forgot your password without a computer, this is not possible. With using iTunes/iCloud data on the device and its password will be erased.

iTunes

Connect your device to your computer and open iTunes.

Wait while iTunes syncs and backs up your device. Select the "Restore device" menu item.

iCloud

If you've set up Find My iPhone on your iOS device or computer, you can use iCloud to restore it.

1. Go to icloud.com/find from another device. If prompted, sign in with your Apple ID.

2. Select the device to be erased. Click Erase Device to erase your device and remove its password.

3. After that, you can either restore the device from a backup or set it up as a new one.

Video Tutorial: "iPhone is Disabled Connect to iTunes - How to Unlock"

The iPad is disabled. 6 attempts - a minute of blocking, 10 - connect to iTunes

Greetings Dear friends. In the life of almost every forgetful iPhone, iPad and iPod touch an unpleasant situation may occur with a forgotten password set on the lock screen. Details of protection using a code password can be found in the instructions - "". Exactly the same password is set in the iPad tablet and in the iPod touch player.

If the password set on the screen iPhone lock or the iPad is forgotten, we begin to remember it, and try to enter different options. As soon as we enter the passcode incorrectly six times, a message appears on the device screen: “ iPad disabled try again in 1 min”, if you entered 6 incorrect passwords on your phone, then a message will appear:“ iPhone disabled try again in 1 min».

When we entered the ninth wrong password in a row, we saw on the iPhone display:

"iPhone is disabled, please try again in 60 minutes"

All of today's experiments were carried out on iPhone devices and iPad with iOS 7.1 firmware. In some firmware, if the passcode is entered incorrectly, the device increases the iPhone or iPad shutdown time, forcing the user to wait even longer for subsequent entries forgotten password. But there are firmware in which there is a certain number of attempts, after which a message appears:

"iPhone is disabled connect to iTunes"

If you are faced with a similar problem, maybe you yourself forgot this password or the children accidentally turned it on, then you should not be upset, because today we will consider two options for the development of possible further events.

Forgot password, iPhone is disabled - reset

If the information in your iPhone or iPad is very important to you, and as evil you have not done before, then the only option to reset the password is by manual selection. As already mentioned above, the number of attempts to enter the lock screen password is limited either by a time period or a complete block with a request to connect to iTunes. Therefore, in order to remember and constantly enter a forgotten password, you need to constantly reset the password entry counter in the iPhone or iPad.

To reset the password entry counter helped us. And to this method reset worked with our iOS 7.1 firmware, iTunes needs to recognize the connected iPhone or iPad, so if the device appears in iTunes, then reset will work. Well, if you connect your iPhone or iPad to a “foreign” computer with iTunes (that is, to a computer that has never been connected to a gadget before), you will see the following notification:

Want to allow this computer to access information on this iPhone (iPad or iPod touch)?
If you deny access, your iPhone (iPad or iPod touch) will not be able to sync and be controlled from this computer.

If we press the button - Continue, then iTunes reports:

To allow access, reply on the iPhone itself (iPad or iPod touch)…

Well, now attention, if the messages indicated above this text popped up and you cannot press the button - "" in the iPhone itself due to the coded screen, then this way resetting and picking won't work. In order for it to work, connect your iPhone or iPad to a computer with iTunes with which you have already worked before, maybe, well, or at least once pressed the trust button, if there is no such computer, then go to next way described below.

Well, if in the iTunes program, on your computer, iPhone or iPad appears, then you can reset the counter of incorrect code entries and continue entering the password in this way:

I don't know if this method will work on other firmware versions, but it works on iOS 7.1 firmware.

1. I launch the iTunes program on the computer, for convenience, which appears on the left side of iTunes.
2. I connect the iPhone on the screen of which it says - “iPhone is disabled, repeat in 60 minutes” to the computer using the usb cable that comes with the phone. Sometimes this is enough to reset, if the same message about blocking for an hour hangs on the screen, then I turn to the third paragraph.

3. Right-click on the iPhone in the left panel of iTunes. I choose - Synchronize.

4. As soon as the synchronization has started, immediately stop it by clicking the cross at the top of iTunes (where it says - step 1 of 4). Sometimes after clicking the cross, an arrow appears instead of it, which you also need to click on to stop the synchronization session with the iPhone.

The screen lock password invalid counter has been reset. Now on your iPhone or iPad that just asked you to wait 60 minutes, you can re-enter a forgotten or accidentally set password. This procedure you can reset the passcode counter as many times as you like, even if you are prompted to connect to iTunes. As an example of a reset, we tried to sync, but in fact, the password counter is also reset during other operations, during which the device is paired with iTunes.

If not selection, then resetting the password on the iPhone or iPad

If your iPhone or iPad is turned off or has not yet turned off and asks for a password, then you can simply take and reset this screen lock password, the only disadvantage of this method is that if you do not have a backup made in advance, then all the information in the iPhone will be lost. This second method may be needed in the following cases:

• If you have tried method number one, i.e. tried to guess the password by constantly resetting the counter, but your idea was unsuccessful and the iPhone (or iPhone tablet) still asks for the password. But you consciously decided to reset this password, losing all the accumulated information on it, since you do not have a backup copy either in iTunes or in cloud service iCloud.
• If you have a backup (backup) that you did not delete during the . And they didn’t even try to guess the password, but simply decided to reset it along with the entire iPhone information. Remember, if yours, then you will definitely need an encryption password in the future.

Resetting the security password on the lock screen set on an iPhone or iPad is done by the recovery method, while the device is manually entered into or into the mode. The method has already been discussed here - "". So, do not be shy, go through the link and try. We carried out our experiment on resetting the passcode counter on devices ( iPad tablet and iPhone phone) c iOS firmware 7.1, while the function to find iPhone (iPad) was not active, the password for restrictions was also not set.

In our situation, we exceeded the number of password entries (10 or more attempts) and on the phone with the inscription: iPhone disabled connect to iTunes, managed to reset the counter and start entering the forgotten password again. The password could not be guessed, I had to reset it.

Causes of the sudden shutdown of the iPhone or iPod.

If a message appears on the screen of your iPhone saying that it is disabled, you may not know what is happening. Worse than that, the message may also say that you will not be able to use your iPhone yet 23 million minutes. Fortunately, everything is not as bad as it seems. If your iPhone (or iPod) is disabled, read this article to find out how to fix it.

Any iOS device - iPhone, iPad, iPod touch- can be disabled, but you may see several different messages.

Sometimes you get either a simple message "This iPhone is disabled" or in addition to it, it says that you need to repeat in 1 or 5 minutes. Sometimes the message says that the iPhone or iPod is disabled and you need to try again in 23 million minutes. Of course, you can't wait that long - 23 million minutes is almost 44 years. Chances are you'll need your phone much sooner.

But no matter what message you receive, the reason is the same. An iPod or iPhone turns off when someone enters the wrong passcode too many times.

Passcode is a security setting you can enable in iOS to require a person to enter a password to use the device. If you enter the wrong password 6 times in a row, the device will lock itself and you will not be able to enter the password again. If you enter the wrong password more than 6 times, you will receive a message about 23 million minutes of waiting.

But in reality, you won't have to wait that long. This message simply forces you to pause between password entries.

Fixing a Disabled iPhone or iPod

Fixing a disabled iPhone, iPod, or iPad is relatively easy. In fact, you will have to follow the same steps as if you were .

1. First you need to try to restore your device. To do this, connect your iOS device to the computer it's syncing with. In the iTunes app, click the button restore. Follow the instructions on the screen and in a few minutes you will be able to use your device again. But keep in mind that by performing a restore you are replacing the data stored on your phone with an older backup, and you will lose any data received after the date of the backup.
2. If this method does not work, or you have never synced your device with iTunes, you need to try the Recovery mode. However, you may also lose all data since the date of the last backup.
3. One of these two methods usually works, but if not, try DFU mode, a more advanced version of recovery mode.
4. Another good way– Use iCloud and Find My iPhone to delete all data and settings from your phone. Sign in to iCloud or download Find application My iPhone (opens in iTunes) to a second iOS device. Then login to the application using his iCloud username and password (not under the owner name of the device you are using). Use the Find My iPhone function, and then perform the Remote Wipe operation. In doing so, you will delete all data on your device, therefore, use this method only if you have a backup of your data, and all settings will be reset, allowing you to access the phone again. If you backed up your data to iCloud or iTunes, you can then restore it and use your device with peace of mind.

What to do after fixing iPhone shutdown?

Once your iPod, iPhone, or iPad starts working again, there are two things you need to think about: set a new passcode that's easier for you to remember so you don't get into this situation again, and/or monitor your device to make sure someone the other is not trying to get your information.

Reading time: 36 min

- This is a typical error with multiple incorrectly entered passwords. So the smartphone is protected from outside interference, the protection mechanism is very simple and quite reliable. After 6 attempts, a minute block appears, this continues up to 9 attempts. Then the restriction is imposed for 1 hour. At 10 times you can meet just the error that the iPhone is disabled.

iPhone disabled, connect to iTunes: how to unlock?

iPhone is disabled, connect to iTunes what to do in this case, because further manipulations are not entirely obvious. It is possible to reset the counter of the entered number of passwords, so you can try to enter the code again. The action is reusable and available for execution an unlimited number of times, but you still have to enter the password.

So, in order to reset the counter, you should have a computer, it is very desirable the one on which the preliminary synchronization with the device was carried out. In some cases, especially when the smartphone has not previously synced with the iPhone, the computer may not see the smartphone at all, or iTunes may not recognize it.

To reset the attempt counter:

1. Connect your iPhone to your computer using a USB cable;
2. Launch iTunes on PC;
3. In the window displaying the RMB device and select the "Synchronize" option;

1. Now you need to interrupt the operation using the cross in the upper right corner. Sometimes there is no corresponding button, then you should click on the arrow.

Again, you can enter the password into the smartphone, the algorithm is the same. In the future, you will have to perform the procedure again until the password is guessed.

Reset

Resetting the settings is a more radical solution to the problem, since along with the password, you will also have to delete all data from the smartphone. Apple has taken care of privacy, so you can’t just bypass the password. Despite the current problem, the situation is encouraging, since it will not be possible to steal data if the phone is stolen.

You should first make a backup of media, photos and videos, using special utilities. So for this task, you should use one of the options: iTools, iTunes or iCloud. The latter option is available only for iPhone owners who have previously set up cloud synchronization and have access to a Wi-Fi network.

To create a backup using iTunes, you need:

1. Go to the application with the connected device;

1. Open the "Overview" tab;
2. In the "Backups" section, select the path for storing the backup;
3. Click on "Create a copy now".

Once you have a backup that will allow you to recover your data, you can restore factory condition smartphone.

To rollback you need:

1. In iTunes on your computer, open the Browse tab;
2. Now, to the right of the device information, click on the "Restore iPhone ..." button.

Also, to perform the described actions, you must turn off the Find My iPhone function. This is to ensure that a stolen phone cannot be unlocked until the identity is verified.

After restoring the iPhone, you need to return the data from the copy, the procedure is identical to writing the image, but you need to click the "Restore from copy" button.

Remote data wipe

You can use the remote method to delete information on smartphones that you don't have access to or that you want to turn off Find my iPhone. iCloud has such functionality, and we use it.

To delete, you need to know the ID and password from the account, so:

1. Go to https://www.icloud.com ;
2. Enter a personal identifier;
3. At the top is the item "All devices", where you should select the appropriate device;

1. On the right is the item "Erase iPhone".

Emergency data deletion is necessary when you lose your iPhone or is used as Alternative option reset settings.

In the past, it was possible to use a vulnerability to enter a smartphone operating system, but it was present only up to and including iOS 7. Today, only legal methods work.

If the instruction did not help restore access to the smartphone, then you can use last way, works 100%, so you have to call technical support. The only condition is the need to confirm the ownership of the iPhone, so you must have an ID, password and a receipt for the device, additionally, you may be required to verify your identity. You should call the regional technical support office, they will provide any working option and devote a sufficient amount of time until the problem is resolved.

These are the top 3 ways to bring iPhone back to life when having iPhone disabled error, connect to iTunes. Usually the first methods are enough and the user will either remember the password after resetting the number of attempts, or return the gadget to its original state and enter default password.