How to call the mts hotline. Asking for help from your personal account

Support centers are created by operators to provide the customer with the most convenient assistance in case of communication problems. But center operators can solve almost any issue... Calls to them are made absolutely free , and employees work around the clock.

Question: "How to call the operator MTS Russia?" may occur in other cases, for example, when required detailed information about the tariff. A call to the operator is useful and if necessary activation of additional services or internet settings... After all, it is much faster to take advantage of the MTS opportunity call the operator for free than driving to the office for every action or looking for commands on your own.


How to call an MTS operator for free

Usually customers no questions arise with how to call the MTS operator. You can find the Support Center number on all packages and their attachments. If for some reason SIM card papers were lost, then it is worth writing down how to call the MTS operator directly free... For these purposes, the company has allocated a special number 0890 . Regardless of the region connection is the most convenient way to get through to the MTS operator.

Before the MTS operator answers, the phone number support center allows you to familiarize yourself with the menu, where you can find yourself lots of useful information... It is likely that it will be faster, as it will be possible to talk to the MTS operator only after a long wait.

Important! For MTS subscribers free call operator is available in any region of Russia. In addition, you can get through to a specialist even with a blocked SIM card due to a low balance.

The most frequently asked questions are related to how to quickly get through to the MTS operator, specifically for users mobile communications... Them it is recommended to use a single number support 0890 ... Also call the operator MTS from mobile for free subscribers can use the telephone 8-800-2508-250 ... This number allows you to call the MTS operator for free from any home or mobile Russia.

Important! While in intranet roaming better use the number 0890 to communicate with the operator. This will help avoid billing errors.

Today the services of the MTS company are very diverse. Among them there are not only cellular communication, but also the Internet, and television and even banking. If the subscriber no possibility call from a cellular MTS, then he should dial the number 8800250-0890 .

When finding outside Russia toll free 800 series numbers will not be available. Nevertheless, a person may need to both call MTS and solve urgent issues ... In this case, federal MTS phones are available for communication with the operator +7-495-7660166 .

Important! Call by number+7-495-7660166 free only for MTS clients. In other cases, you will have to pay for the call according to the terms of the tariff plan.

Telephones for communication with mobile other operators

Short number available only to subscribers registered in the MTS network. The rest will have to for free communication dial the phone with the operator 8800250-0890 ... This number is available from all cellular and landlines that are registered at Russian operators connections , you won't be able to call it from other countries.


MTS Client Application Processing Center

Service legal entities significantly differs from the provision of services to private clients. They need to record their applications through a specialized service ... Let's consider its main features:

  • Activation or deactivation additional options, services and so on is performed based on requests within 1 day .
  • You can use the service only after submitting written statement to bind the organization's mail. It certified by the seal, signed by the director of the company and on paper transferred to one of the nearest salons.
  • Submission of applications can be done through branded e-mail address or by fax +7-495-7660058 ... At the same time, the papers no longer need to be certified by the head of the organization.


MTS support for organizations

The service center of companies is ready at any time to help clients, legal entity. persons. Through it you can execute following operations :

  • Money transfer and options between accounts as well as combining them.
  • Ordering and receiving financial documentation, including a variety of reports in paper or electronic form.
  • Ordering new numbers and services as well as disabling them.
  • Tariff changes and rooms, as well as installation and removal of locks.


Support for legal entities persons by fixed numbers

The Organization also can around the clock contact support. They have access to information, including on fixed-line services. Support center operators will answer all questions by services offered, will tell you about the services long distance communication, will help you connect or disconnect additional options, and will also accept an application for a contract.

When you try to call an MTS operator, you realize that the company has provided all options in order to limit as much as possible the possibility of a “live” conversation between the client and the operator. Many issues are resolved when visiting the MTS website or when receiving information from an autoinformer. Sometimes you find yourself in a situation where you need to call the MTS operator's number and only a living person can get into the problem, and the robot cannot do it. This is where the need to communicate "live" arises.

How to call a "live" operator of MTS

If you have already tried to contact the operator of the MTS company, then you may have come to a disappointing conclusion for yourself that this is not easy to do. However, there are options to call hotline and talk to a support employee, although you will have to be patient and wait for the connection:

    "Call to official phone operator for MTS subscribers " As a client of a company in Russia, Uzbekistan or Belarus, you can call two toll-free numbers 08460 or 0890.

    To get a connection with a support employee, you should wait for the voice menu and press the button 2, after 0. You will be connected to the operator, but you have to wait a while. But if you really need to, be patient.

    Some issues are difficult to resolve without the help of the MTS help desk, but it is not always possible to get through the first time, so MTS has provided several options for communicating with the MTS Russia operator:

    It is up to you to ask a question to the MTS operator by phone, dialing a support number or choose another method of communication.

    How to make a call from a mobile?

    We have already briefly described the main method of communication with the operator of the MTS network - using a call from a mobile. Now it is worthwhile to understand in more detail this method and some of the others listed - Additional Information will help to avoid a lot of problems that tend to arise during the transition "from words to deeds."

    So, we are talking about ways to communicate with a "live" operator, that is, not with a robotic system, but a real person whose job is to listen carefully to your problem and help in solving it, focusing on the specifics of a particular situation. Now step by step.


    As for waiting on the line itself, it is best to solve your problems with the operator in the morning of any weekday, ideally before lunchtime. At this time, you will hardly have to wait more than 2-3 minutes. In the afternoon, and even more so on weekends, the network is overloaded. Everyone wants to resolve their issues at this particular time, because it is the most convenient time, but this is what prevents an early resolution. The network is trite overloaded at one time, and idle for a long time - at another.

    How do I contact from another network?

    Now let's analyze the situation when you are not an MTS subscriber, but you really need to get through to the MTS operator. This happens, for example, when a family member wants to recover a phone number whose SIM card was lost along with the phone.
    There can be many situations, but the essence is the same - you are not an MTS subscriber, but you need to call the support service of this operator as soon as possible (preferably without money).

    The way out of the situation is very simple - dial with mobile number 8-800-250-0890, and press the call key. For subscribers of other networks, by default, redirection to the queue to the "live" operator is provided, but the algorithm of the service is regularly updated, so you may encounter, for example, the command menu.
    As a rule, there is nothing difficult: you just need to select the command called “ Technical support”, After which you will be redirected to the operator.

    Please note that calls to 8-800-250-0890 are possible for subscribers of all existing networks, but only on the territory of Russia - a different number is provided for communication with the MTS operator outside the Russian Federation. Call charge for the specified number not charged by MTS, withdrawals are possible only at the initiative of your network operator, but most large companies do not.

    How to call from a corporation?

    If you are the owner or the person responsible for the corporate number and want to contact the operator, there is no point in waiting for extra time! You can combine accounts, carry out basic operations, find out the current data and much more using a special corporate number. Everything is very simple: dial 8-800-25-00-990 from your mobile and press the call button.


    Wide range of dedicated 24/7 company support numbers cellular communication designed specifically to provide operational assistance to network subscribers. However, many customers are increasingly asking themselves how to call a live MTS operator from a mobile or landline phone.

    Contact MTS support

    Easily!Very difficult!

    How to call an MTS operator from a mobile phone for free

    A 24-hour support service works specifically for all subscribers using the company's cellular services:

    A small remark, or what MTS is silent about: support at 0890 is provided to subscribers from 8 am to 10 pm Moscow time. The rest of the time this number a robot answers typical questions of subscribers. Keep in mind. From 10 pm to 8 am call the number 8-800-250-08-90 .

    Video about the work of the MTS support service and the operator's attitude to its customers

    Given the constant, very frequent problems I advise subscribers with a call to the MTS support service to use the help of the operator's support in one of the official communities in social networks, fortunately, 90% of users have accounts there: MTS VKontakte group and MTS Community on Odnoklassniki. Judging by the reviews of the subscribers who applied for help, they answer there rather quickly.

    How to call an MTS operator for free from any mobile or landline

    Round-the-clock support service works for all subscribers using cellular services of any other company or for calls from landline numbers:

    • 8-800-250-82-50 ;
    • You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
    • If you don't want to listen to prompts automated system, then you can press on the keyboard buttons 2 and after 0;
    • Before connecting, the subscriber will be asked to evaluate the work of the support service;
    • To refuse or agree to the assessment, the user should press the appropriate keys;
    • The connection with a free consultant can occur after some waiting time on the line, if all employees are busy.
    Life hack # 1: If you do not get through to 0890, and you need help urgently, then if there is a phone next to a SIM card of another operator, call the number 8-800-250-82-50 from a phone connected to another service provider. MTS “thinks” that a subscriber of another operator can call about the transition and quite quickly “connects” with a live support employee. Checked it myself this way repeatedly. Works.

    Life hack # 2: We call support by number 8-800-250-08-90 , then we listen to the autoinformer and press not the number "1" (mobile communication), but the numbers "2", "3" or "4" (home Internet, MTS Wallet or Satellite TV). In these directions, the load is usually less. accordingly, you will be connected to the operator faster. And ask the "live" support employee to connect with the one who solves issues on mobile communications. In most cases, this method helps to "bypass" the queue.

    How to call an MTS operator from a mobile at a federal number

    24/7 support service works for all subscribers using Additional services companies (online banking, home Internet and television) or for calls from landline numbers:

    • Dial the number from the phone keypad 8-800-250-08-90 ;
    • You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
    • The connection with a free consultant can occur after some waiting time on the line, if all employees are busy.

    For legal entities and corporate clients use number