How to unblock a blocked number. All ways to unblock a number on mts

A blocked SIM card for various reasons leaves its owner without means of communication, which is a rather serious problem at the present time. Buying a new SIM with new numbers is not a very comfortable procedure, since all relatives and friends will have to re-tell their number. And if you have recently filled up your phone bill, then this is even more frustrating. But telecom operators found an opportunity to unblock the card. Of course, MTS cannot lag behind in the market and has also provided its subscribers with the right to free renewal of SIM cards with the old number. And this is done as soon as possible and completely hassle-free.

Now let's dwell on all possible ways unlocking cards that exist on this moment... And the reader will only have to choose the option that suits him best.

Why was the SIM card blocked?

There are many different factors for blocking an MTS card, but the most common are the following:

Entering the wrong PIN code more than three times allows the phone to be locked automatically. IN this case it will be enough to use the puk-code, which is on any plastic SIM carrier or in the user agreement. But you need to be careful, since entering the wrong puk-code is allowed a limited number of times;
Automatic blocking associated with high debt. You do not need to do anything here, because when the balance is replenished and the debt is repaid, the number will be automatically restored. If suddenly this did not happen, then you should use one of the following unlocking methods;
Activation of the "Voluntary blocking" service, when the user independently decided to block the number due to the uselessness of services;
If there is a loss or theft, it is necessary to block the SIM card in order to avoid its use by other persons. You can block it by contacting the MTS operator;
In the case of long-term storage of SIM cards with non-use, i.e. do not receive calls or replenish the account, the operator may block the card. But it can be unlocked if the storage period is not exceeded.

In these and other cases, it is possible to unblock the MTS card. Moreover, along with the restoration, the SIM card is activated, in which the existing services and the existing balance are renewed. There are only three exceptions - blocking the SIM card forever voluntarily, entering the wrong puk code more than ten times and not using the number for more than six months. If such conditions arise, unlocking the SIM card, unfortunately, is not possible.

Three ways to unlock a SIM card MTS

If there is a trouble and the card is blocked, then there are three reliable ways to unblock it:

MTS communication salon... This is the surest method to solve all the issues on unblocking the number, where operators will explain and show everything in detail. By contacting the nearest MTS branch, you can get a new card if the old one was lost and had to be blocked. To do this, the subscriber just needs to present his passport and fill out the request in the required form in writing. It won't take much time, but the advantage is that right after all the formalities you get a new SIM card with your old data and services;
Operator MTS... This method can be used if the sim is available, but a blocking has occurred in some way, i.e. no need to get a new one. Then you just need to make a call to the MTS operator, who will tell you what needs to be done specifically in your case to unlock the SIM card. To do this, dial 0890 on the mobile phone and the call button. If you need to call from a landline phone or another mobile operator, then use the number 8-800-250-08-90 and the call button. You just need to be ready to answer a few questions and, if necessary, provide your passport details and a code word so that the contact center employee can verify your identity. The questions mainly consist of providing data on the main phone numbers or the last calls made, the date and amount of the last replenishment of the account and the current amount on the balance. The code word is invented by the subscriber during the conclusion of the contract for the provision of communication services and fits into this very contract. If you succeed in blocking the card due to the wrong pin-code, then you can also get the puk-code through the operator or by sending a free message to 9999 with the text "phone number space code word";
MTS website... By entering your MTS personal account, you can unblock the number if the "Voluntary blocking" service has been activated. To do this, go to "Room Management", select the "Blocking" section, guided by the instructions of Internet assistants. It is recommended to do the same when blocking after entering an incorrect PIN-code.

Important information: when you receive a message "call me back, please" from an unknown subscriber, it is not recommended to call back, as fraudsters can use this information to carry out illegal operations to replace the card.

SIM card delivery

As you can see, there is nothing difficult and scary in unlocking an MTS card. And the operator offers several options for this to meet the needs of any subscriber.

Situations often arise when you need to unlock mobile number phone. For example, if a previously lost phone was found, the SIM card on which was blocked in order to prevent the waste of funds by intruders. Unlocking the SIM card allows you to use the services of a mobile operator with a familiar number again.

To unblock a Beeline number, you can use several methods. But none of them will work if the blocked number was not originally issued directly to the subscriber. Also, when trying to restore access to a mobile number, you need to know the PUK code of the number.

How to unblock a Beeline number - method 1

This method is considered to be the simplest. In this case, the number is connected by phone.
To do this, you need to contact the operator's support service by short number: 0611. If the call is not made from the phone of the Beeline operator, then it is recommended to use another number: 88007000611.
There is only one drawback - this is that unlocking the SIM card in this way is possible only in automatic mode... If the number has not been registered for the subscriber, and the system does not have his passport data, then the unblocking of such a card becomes impossible.

How to unblock a Beeline number - method 2

The restoration of the functions of the SIM card can be carried out in the office of the company, especially if it was not possible to get through to the help desk.
If you contact the consultants, they will certainly provide information. To receive assistance at the office, the subscriber must have a passport with him. The user to whom the number was registered can write an application to unblock his number only if he has this document.

How to unblock a Beeline number - method 3

This method is the least popular. Within its framework, you can unblock a SIM card if you send a written application by email address companies. It must contain the following personal data of the subscriber to whom the number is registered:

mobile phone number;
passport data.

Usually this method is used by corporate clients.

To send such an application, you need to download a form to fill out. You can do this on the Beeline website. The subscriber needs to visit the help section for unlocking and blocking SIM cards.

How to unblock a Beeline number - method 4

This method can be used by those subscribers who have already created " Personal Area»On the website of the mobile operator Beeline. To unlock, follow these steps:

go to the operator's website;
go to your Personal Account;
remove the lock.

This method is convenient to use if there is an Internet and an account on the site.

How to unblock a Beeline number - method 5

If you have lost the PUK code from the SIM card, in this case, you can call the Beeline customer support service and ask the consultant to dictate the necessary numbers, providing him with the necessary information.

If your phone with a SIM card is lost or stolen, you may need to block telephone number for security purposes - so that scammers do not use it. This may also be relevant if the subscriber simply plans to suspend the use of services. mobile communications at all or for some certain period... In addition to manual blocking, your number can be blocked automatically by the telecom operator if you have not used it for a long time.

We will tell you how to block and unblock a SIM card, and how to restore it, if it was lost or blocked automatically, you just have to follow the instructions.

How to block a Beeline number?

Method 1: SIM card blocking control is available to subscribers from the operator's official website. You must first enter it, then select the "Block number" item, indicate the date of blocking and confirm your decision. This method is free and available to everyone who is registered in the personal account. There are also other methods for blocking a SIM card:

Method 2: Call 88007000611 from any phone or 0611 from a Beeline phone and in the voice menu select the SIM card blocking section or wait for the operator to answer and ask him to block your number. The operator will need to give the full name of the owner of the number and passport data in order to confirm the fact of owning a SIM card.

Method 3: Contact a Beeline employee in one of the offices or dealerships with a request to temporarily or permanently block your phone number. You will need to sign a statement, a sample of which can be viewed on the operator's official website.

Voluntary blocking temporarily (for up to 6 months) suspends the SIM card, and if necessary, you can quickly and free of charge restore access to mobile services. Also, the number can be blocked by the Beeline operator itself. This may be due to:

Long term during which the SIM card was not used by the subscriber.
The balance on the number went into negative territory and was not replenished for a long time.

But even if the phone number is blocked by the operator, you can restore access to it within 3-6 months after blocking. After that, your former number can be sold to another subscriber.

How to unblock a Beeline number?

The procedures for restoring access to a SIM card after its voluntary or forced blocking are similar, you can unblock your number in one of the following ways:

Method 1: Call from an available SIM card to 88007000611 or 0611 and follow the voice menu commands to unlock your phone yourself or wait for a connection with the operator. To confirm yourself as the owner of a blocked SIM card, you will need to give your full name and passport information or answer a secret question.

Method 2: Contact one of the Beeline offices or showrooms and provide an identity document along with an application for unlocking. You can see an example of it on the Beeline website.

Method 3: If you block the SIM card on purpose, and access to it was closed due to a negative balance, then simply top up your account in an amount sufficient to gain profit. The number will be unblocked automatically within an hour, provided that less than 3 months have passed since the moment of blocking.

Method 4: If the blocking occurred due to an incorrectly entered PIN code three times in a row, then enter the PUK code indicated on the card that comes with the SIM card itself. If you do not have this card, you can get a new PUK code in your Beeline account. Be careful - if you enter this code incorrectly 10 times in a row, access to the SIM card will be blocked forever and it will be possible to restore it only by ordering a new one at the Beeline office.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money on the account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used the number for more than 90 days, it may be blocked. To restore the number, apply to the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
  - If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by applying to the MegaFon salon with your passport.
  - If you have set the blocking, the number will be unblocked automatically on the day of the end of blocking you have chosen.
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- How do I get a new SIM card while keeping my phone number?
  Apply with your passport to any MegaFon salon in Home region, on the territory of which the contract is concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.
  
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- How can I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for maintaining the number begins to be debited daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff Archive.
  
  If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number was not transferred to another person, it can be restored by filling out an application in the MegaFon salon.
  
  If you plan not to use mobile communication for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the "Check" button. The operator's name and region will be displayed below the search bar.
  - Type the command * 629 # ... Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in the online store or in the MegaFon salon.
  
  The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More information about the cost of the room in the description of the service Number selection
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has dropped?
  1. Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you have recently replenished your account, please wait a few minutes for the internet to work again.
  2. Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Balances by Service Packages. If the included Internet volume is over, connect one of the options to extend the Internet.
  3. Check if you have connected the "Mobile Internet" service by typing the command * 105 * 4 * 4 #
  4. Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or " Mobile network»(The name may differ from device to device).
  5. Restart your device (turn off and on).
  6. Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
  7. Move the SIM card to another device. If in another device Mobile Internet also does not work, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. Latest Versions software you can download it for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G +, how to start using it and how is the transition from 2G / 3G to 4G + going?
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- How do I fund my account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber with a bank card.
  3. Set up Auto Payment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you cannot pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card tied to a phone number, specify the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay connected with a negative or zero balance?
- Mobile subscriptions
  - How do I unsubscribe?
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  - Can I listen to the recording of my telephone conversation?
    MegaFon does not record calls from subscribers.
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  - How to set up call forwarding?
    You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.
    
    If the set forwarding does not work, check if your number is barred and if the number is correct.
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  - What is VoLTE technology and what do you need to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 - emergency service of the gas network.
    
    Telephones emergency services:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from fraudsters?
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  - How are emergency communication services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.
    
    When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to activate and deactivate services in roaming and spend less?
    The easiest and most convenient way is mobile app MegaFon or Personal Account. You can check the balance, activate or deactivate services and options, order details of expenses and ask the support question in the chat.
    
    In roaming, you do not need to change the mobile Internet settings.
    
    Note!
    
    Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.
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