Biglion is a service for economical shopping. It provides millions of users coupons and discounts in the amount of 50-90% for the purchase of a wide variety of services and goods: procedures in beauty salons, subscriptions and personal training in fitness clubs, cafes and restaurants, educational, medical and entertainment facilities, as well as on trips from proven tour operators.

Biglion has existed for 8 years. To date, she has 15,000 partners and representative offices in more than fifty cities. The portal visits more than 40 million users. Among merit is the recognition of the Forbes-Ohm, the most fast-growing company (in 2012) and the recoil of the honorable place in Top-20 as the only service of e-commerce.

On the official website of Biglion presented information about the company, the answers to the most frequently asked questions and, of course, coupons and discounts into a huge number of institutions, to visit the cafe, master classes, unforgettable travels and not only. The coupon is a certificate: it is enough to buy it on main pagePrint (save through mobile app) And present to direct receipt, for example, Thai massage.

Important! Each promotion (whether to rest in Italy or the purchase of an orthopedic mattress) has a validity period (when you hover on the position of interest - data is displayed, for example, 3 days). During this time, the user has the right to take advantage of the offer. To significantly speed up the choice of the desired position (rest is or discount to underwear), registration is required. It gives the client automatic access to the personal account.

Personal Cabinet Biglion

This feature helps the client more quickly choose and make gifts to themselves and close people. All because it keeps the history of actions, there is aware of the status of orders made by payments, as well as the presence of shares and special offers. It is also no need to introduce his payment details every time: the system remembers bank cardsAnd the balance of funds is always available to the client to view.

Ak Biglion Biglion.ru He is Frendi (Franc) robes small IP.

In June, Juliet's manager contacted me and offered to take part in Biglion's promotions.
Profit from these shares is dubious (20-50 rubles from 1 sales), but decided to try.
Biglion asks in the catalog to raise the price to insane, then writes a huge size of the discount, whatever the offer looks more attractive.
Biglion takes itself all profit, leaving you the cost of purchasing, rubles 20-30 and the amount of tax, which would not go into minus. The act for payment is formed in 30 days, and on payment takes 10 working days and pays at the end of the term.
You stay with knitted hands and can not sell goods at an adequate price for the action period.
If you want to stop working with Biglion ahead of schedule (I really wanted), then you kindly remind you that in this case there will be a high percentage of not activated coupons and you will burn all your money in general.
If you calculate that we collect the base of Emeyl, then you are mistaken! More than half of the customers refused to give the address emailAnd we cannot oblige them. Several customers were filled with especially! One bought a suitcase, cutting all the inside the inside and brought the suitcase in the month of us back, says marriage. Because We refused to return money to him, he called Non-Stop and in Radio mode, assured that he had an adequate person and cut a suitcase would not become. Who caught not clear. The second client wanted to buy a soft toy, but in the presence of the color you needed, and it was fundamentally. He did not want to wait and wrote a claim to Yandex.Market on us that we took money from him and refuse to issue goods and not responding to calls. Yandex refused to take this review. When he came for his toy, a quiet miley man! He said that this is not his review.

Quickly launched stocks, then Juliet was quitred and the Roman Lopatko was engaged, who also quit. We launched another pack of stock, then instead of the novel there was still some kind of manager with which it was not possible to get acquainted, as she was changed, and then we were handed over with Pshonin Anna.
Anna, very busy and everly a sick man, so it could not answer the posts for a week.

4 months I shipped the goods, it was ruling to understand where the payment, but it turned out that the contracts that we concluded on scans for stock are suitable, but there are no payments.
Several months of scandals and complaints and cheers! Contracts signed. But no payments! It turned out that contracts with errors and need to sign new ones.

According to shares, some coupons were not activated by employees (several times ProfUkali managers, and were customers who did not give pins, but they gave the booking code, and after they did not come to communicate and felt).

In November, receiving payments, I raised the question, what to do with coupons that are not activated. After all, orders shipped, coupons received, Biglion received money .... and my money is not received.
Anna, replied that you need to send a list and it activates them. Well, OK! I say that in front of NG a little time and on the holidays of January, we will raise the base and give the coupons.

January. On holidays, shovel all orders, compiled a list of activated coupons with a breakdown for each promotion. Sent Anna. Silence a few days. I am writing a letter, assures that I have not received. Ok, send again!
As a result, as it turned out, not only coupons are needed, and also pin codes. Began to nor the customers, collecting pin codes. Several letters sent. Classic Ignore!
According to one share, the buyer of 4x suitcases (this is not a penny position) provided confirmation of payment and letters from Biglion, but the campaign is closed and it could not see the PIN code.
Send Anna this situation. He says it will find out. Next, she again sick and ignores messages.
Apotheosis of the story such. Anna is not guilty of anything, she tried as it could, just went out badly, and I lost all the money because I was only a month to file these coupons. Anna does not concern "Alien Mount." I myself well read the contract and my money went to Biglion as not popular.
Anna does not understand the problems. After all, she tried so much, but she didn't know about the term herself, although it works in this position in this company for 5 years.

My goal, that would be small entrepreneurs who plan to work with Biglion weighing all "for" and "against" and considered, whether it was profitable and were neat.
The description of the work with biohlion was brief, but for each there were daily calls Anna, dozens of messages and constant complaints in social networks And in support of the company to seek responses.
Think, do you need it ????

The hotline for solving acute issues related to customer service quality is launched throughout Russia within round-the-clock support for customer service for Smart Biglion Shopping.

Users can contact the hotline with questions about the work of partners who provide services, or to resolve the problems that have arisen, including:

1. problems with a record for a partner in the action acquired on the Biglion website
2. the partner provided the service not fully;
3. the quality of the received service does not satisfy the client;
4. the partner reported additional charges that were not prescribed under conditions;
5. the partner refuses to provide a coupon service;
6. any other problem in obtaining a service negatively affecting Biglion customer satisfaction.

The hotline, as well as support, works around the clock, the average waiting time is not more than 20-25 seconds. At the same time, if the user needs an urgent problem solving, it can press the number 0 for a quick transition to the operator.

Biglion is actively working on the growth of customer satisfaction. The hotline will help the company promptly solve all the issues of users, as well as receive feedback From customers, thus controlling the quality of services to partners.

"Our goal is to make our users as satisfied as much as possible. This line is an additional channel within the support service. It is necessary so that our operators can quickly help with the solution of any problems that have arisen, whether it is impossible to contact the coupon providing organization, inadequate provision of services or the need to return funds, "said the press service" Biglion ".

Phone hotline for users from Moscow - 8-495-649-649-1, for regions - 8-800-2000-649. The hotline numbers are listed in the FAQ section on the Biglion website, on the printed version of each coupon, as well as in the Personal Office of the user in the "My Coupons" section.