MTS offers its customers a wide range of additional mobile and fixed communication services under the loyalty program as part of bonus program and additional paid services. They can be used by a subscriber through the MTS website using self-service services, as well as using tariff plans and promotional subscriptions.

Using your personal account - a personal self-service office - you can manage the number of options and disable connected services and delivery free content. The same can be done using SMS and ussd commands.

An example of paid MTS services:

• "Beep";
• "You've been called";
• "Conference call";
• "Favorite number", etc.

The MTS user has the opportunity to freely manage his tariff plan and change it as needed and financial opportunities. Services allow you to quickly find out the details, for example, in MTS tariffs, how to disable the service, and optimize your service package, including changing the tariff plan.

At MTS personal account you can disable paid services with the virtual support of an Internet assistant who makes the entire selection of services so that there is no need to visit all sections of the service.

MTS service management, how to find out which services are connected?

With the growth in the number of services and services, MTS faced the need to improve the quality of customer service. It's been implemented different ways to provide services by number with high-quality support and its comfortable shape for users using different forms of service. The telecom operator offers several ways to access the personal services section.

Features of connecting and disconnecting MTS services

Disable unnecessary options in the phone using:

• ussd command, you can also send SMS;
• call 0890✆ to the telephone support service;
• using the SIM card menu.

To view all paid services that may be subject to deactivation by personal decision or as a result of a plan change, it can be used in the personal account "Internet Assistant". You can connect them again at any time in the same way.

Using sms and ussd commands

Go to the help section on the MTS portal (*111#✆) and follow the instructions for connecting / deactivating services using SMS and short ussd commands. Please note that ussd disconnect commands can be sent to unconnected services, in which case the system will report that the option is not connected.

Commands (ussd codes) to disable paid services and MTS subscriptions

You can change the list of paid and free services independently available to each user if you use the MTS Personal Account. To avoid unnecessary expenses, it is possible to disable services and applications that the subscriber received as a result of subscriptions and as part of the tariff plan functions.

Features of work mobile operators are that they can sell a plan with connected services. Further, the user is given the opportunity to refuse some of the services, deactivate options and change tariff plan. Thus, it becomes possible for subscribers to choose the best mobile service programs, saving money, since services can only be provided on a voluntary basis.

In addition, the subscriber can expand the scope of services as needed at any time. This can be done with special short commands, which are sent from the phone in text form. These commands completely replace Internet self-service services, where in MTS in the Personal Account periodic services can be turned off as needed.

USSD codes, what are they?

You can change the communication options for MTS tariffs and services, subscriptions and promotions using USSD call. This is a special service that is available in all GSM networks– its full name is Unstructured Supplementary service data, abbreviation for USSD. This is a direct server access service. mobile services provided to the subscriber by the operator. By sending this request, the subscriber directly from his phone accesses the server - turns communication services on and off.

I will give an example of using such commands for .

USSD requests MTS:

Get information about all USSD requests available in MTS RF, you can use the command:

• *111#✆ call or *222#✆ call;
• select the desired menu item.

If after calling the command you see unreadable characters, your device is not designed to receive information from the USSD service in Russian.

Also, users can control the issuance of requests in the desired language or using transliteration:

• *111*6*1#✆ – transition to Russian;
• *111*6*2#✆ - issuing a message with transliteration.

Popular services available via USSD (on paid and free of charge)

• Hit of the day:*111*0#✆ (go to the menu), allows you to get team information, fact information, participate in quizzes, play the selected game of the day, and listen to the song of the day;
  GOOD'OK:*111*221#✆ , allows you to select ringtones and set them instead of beeps;
  Check:*111*2#✆ , with it you can get the balance of your account, control expenses and payments;
• Tariffs:*111*2*5#✆ , provides information about the tariff used, your number, which are popular, affordable rates and discounts;
• Entertainment/Info:*111*4#✆ , allows you to connect various entertainment services, which you can find out from the menu, for example, the Horn service, Horoscope, Weather, News, Dating, adult services, Entertainment.

Checking the balance for all contracts that are linked to the phone account:

• *100#✆ - standard balance check;
• on another personal account *222*✆ [account number]#.

Informing

Disable services:

• "Neighboring regions of MTS": *111*2110#✆ ;
• "I am in touch": *111*211420#✆ ;
• "MTS call barring": *111*53#✆ ;
• "Caller ID": *111*47#✆ ;
• "Jokes": *111*4753#✆ , "News": *111*4755#✆ ,"Exchange Rates": *111*4754#✆ , "Acquaintance": *111*4755#✆ ;
• Favorite number: *111*43# ✆;
• "Internet+": *111*22#✆ ;
• "You've been called": *111*39#✆ ;
• "Internet Assistant": *111*24#✆ ;
• "Beep": *111*29#✆ ;

Disabling Paid Subscriptions - Quick and Easy

Disabling subscriptions in MTS ONLINE

Paid subscriptions are popular offers included in the types of MTS services provided by both the operator and other companies on a paid basis with the voluntary consent of the user. As a rule, subscribers "automatically" agree to many services, which subsequently lead to unnecessary and unnecessary costs.

The main purpose of subscriptions is to expand the amount of useful user content available. The content companies send the message, which is paid by the subscriber. Subscription management is implemented using the Internet Assistant in the MTS Personal Account, so that the user has the opportunity to disable all or unnecessary subscriptions, as well as using commands to completely ban all paid content.

Some of your subscriptions are automatically included in your tariff plan, ask your operator at 0890✆ to turn off the content if you do not need it. This will require a list.

List of useful services:

• send an SMS to 8111✆ with the message "1", in response you will receive a list of connected subscriptions, when you send the text "0", you will receive paid subscriptions, opposite each combination is indicated, how to disable;
• call 0890✆ from mobile phone and dictate all the subscriptions you want to cancel from the list obtained above;
• use the Personal Account "My Settings" - everything is described Additional services, they can be disabled;
• install the application on the MTS Online smartphone, where you can manage your phone settings and communication services;
• use the voice portal to select services by number 111✆ ;
• disable "Jokes": *111*4753#✆ , "News": *111*4755#✆ , "Exchange Rates": *111*4754#✆ , "Acquaintance": *111*4755#✆ , "Weather": *111*4751#✆ .

Service "Prohibition of content"

IN individual cases the subscriber does not need any content, regardless of whether it is provided on a paid or free basis. In this case, the "Content Ban" service will help completely or selectively. If necessary, the subscriber will be able to restore access using the MTS function Adding and removing services from the Personal Account, by SMS or using ussd codes.

Check and disable subscriptions:*152*2#✆ checking the activity of subscriptions.

With this command, you can check and disable all connected subscriptions using the instructions that will come in response to the phone.

How to disable services through your personal account

With the help of the MTS Personal Account, subscribers can fully control their expenses and manage their service package. You will need a computer, tablet or smartphone to access. You can use the MTS Online mobile application to reduce the cost of expenses and the use of paid traffic. In this case, you can always quickly find out what you are regularly charged for.

link Get password via SMS.

MTS office staff can also help by calling 0890✆ (from a mobile phone). The support service helps to manage services for those subscribers who do not have access to the network. The MTS website will also come to the rescue, containing instructions and all the necessary links to resources, as well as a description of how the MTS ussd service is provided, with which you can quickly connect and disconnect service options.

How to disable paid services using the MTS personal account?

To disable paid services in the MTS Personal Account, follow these steps:

• log in to the MTS Online website or using a mobile application;
• go to the "My settings" section and check the services provided, disable if necessary;
• use the Internet Assistant function.

The interface of the Personal Account with the help of standard and interactive services allows even inexperienced users to manage services. The online assistant will tell you everything you need.

Service Deactivation via Help Desk

If the subscriber does not want to study the intricacies of the work of MTS Russia technical services, cannot fully use the service for reasons related to health, age, personal conditions or desire, then the MTS subscriber support service can help with this, which you can call from your phone at 0890✆. Technical support will tell you information on MTS tariff options and how to disable the service or change the service package.

Call in those MTS support

If you need to call from your number and for questions technical support fixed communication services, the All-Russian free number 8 800 333 08 90✆ , including regions. These phones can be used to unsubscribe from subscriptions and paid services. You may need details of a recurring payment or information about connected services to quickly resolve the issue.

MTS adding and removing paid and free services using an operator

• send an sms to 8111✆ with the message "1" to get a list of all paid subscriptions for additional content, when sending an SMS with the text "0", the response contains information about free subscriptions. You can turn off the weather forecast by SMS to the number 4741✆ with the text "2";
• the list will contain information on how to disable SMS services;
• you can check paid services using the service function *152*2#✆ or just dial *152#✆ to see the whole list. The list will contain codes for deactivating services, for example, disable the weather forecast service - *111*4751#✆ ;
• call the support service from a mobile 0890✆ or 8 800 333 08 90✆ , dictating the registered data;
• name the service to the operator that you would like to disable (in the same way, you can activate the service);
• operators can provide information about the list of connected services.

Please note that during peak hours it can be difficult to get through to technical support, so use automated services or install the MTS Service smartphone application, which makes it even easier to manage subscriptions and services. To do this, you need to register on MTS Online.

How to save money and not fasten services?

MTS is the largest provider of communication services in Russia and is expanding the list of opportunities available to subscribers every day. Meanwhile, the abundance of services sometimes results in additional payments and unnecessary expenses for users. Many services are connected automatically as part of the tariff, free of charge or at a random user's choice. Some necessary services sometimes need to be disabled in order not to pay for their use. How can you effectively manage your service package?

Mobile application MTS Online

Smartphone owners can be advised mobile app"MTS online", with which you can manage the parameters of the phone and the service package, check and disable unnecessary features in time. This application deactivates services without using sms and ussd commands. With the free USSD MTS service, you can fully manage your service package.

USSD service commands

Check the list of connected paid services with the command *152*2#✆ . Disable unnecessary ones using the indicated codes.

Via SMS

You need to write an SMS to the number 8111✆ with the message "1" to get a list of paid services, see the instructions and turn off unnecessary subscriptions and services.

Service "Prohibition of content 0"

The Content Ban 0 service can be activated for any subscribers and will block messages, calls to MTS infotainment services, thus protecting you or children from accidental use of the services. The service costs 0 rubles, can be connected through the MTS contact center ( mobile number 0890✆).

Internet Assistant

You can disable paid services in your personal account with MTS using the interactive Internet assistant, which can be used in MTS Online. Also, the list of services is available in the "Service settings" section.

And subscriptions to MTS, without knowing which ones are on your this moment. To do this, dial the command *152*2# with the keys and press the call button. On the screen or in a special SMS will display information about paid services that are on your room. To disable all paid services on MTS yourself, use the combination *152*2*2*3#. After that, you will receive a notification about the successful completion of the operation.

You can disable all paid services on MTS through your personal account on the official website of the company. The entrance to the office is at the bottom of the page. All recommendations for obtaining a personal login and password will be given on the screen, and the procedure will not take much time. Appearance-Assistant changes periodically, but in any case, you will see a section of current services and services. Through service management, select those that are redundant and disable them yourself.

Contact the operator's help desk at 0890 by selecting the direct connection with technical support section in the voice menu. First, ask the operator to name the connected paid services, and then tell which ones you want to disable. The operation is performed right on the spot and at the end of the call, all unnecessary will be disabled.

How to disable all subscriptions to MTS

The "Expense Control" service will help to disable all paid subscriptions to MTS, to which the USSD command *152# will help you switch. Using the text menu instructions, you can deactivate unnecessary mailings. Also, data on connected services can be found through an SMS request with the number 1 to number 8111. As soon as you find out which information services are active on this moment, look on the Internet or on the operator's website for codes that disable them, for example, *111*29# for the "Beep" service, *111*20# for WAP and *111*4751# for the weather forecast.

You can completely disable all paid services and subscriptions to MTS, refusing even the MTS newsletter. It is enough to enter the command *111*375#. You will receive an SMS with a notification of successful deactivation. It should be borne in mind that in the future this may prevent you from finding out information about your balance.

Contact any MTS communication salon and ask employees to turn off all paid services and subscriptions. This requires a passport. However, lately, office workers are increasingly redirecting subscribers to their personal account on the operator's website, referring to the fact that some services can only be disabled there. As a subscriber, you have the right to insist that everything unnecessary be turned off immediately in the salon.

If you find the loss of funds from your account, check if you have any unnecessary paid MTS subscriptions. If the fears are confirmed, then you need to unsubscribe from all subscriptions that “bankrupt” you. You can do this yourself or with the help of an operator. Choose the appropriate way to disable:

How to protect yourself from unwanted subscriptions and where can they come from?

First of all, let's note that unwanted subscriptions themselves can appear for two reasons.

As you can see, it’s very easy to protect yourself from unwanted subscriptions: ignore messages with “profitable promotions” from unknown numbers, and limit your visits to sites with dubious content.

If you have already become the unfortunate owner of many paid MTS subscriptions from nowhere, you can do the following: dial the USSD request *152*22# in the call field, then press the call key. This will cancel all paid subscriptions. You can also do this using your personal account, the My MTS application or by contacting the consultants of the nearest service center.

Service "Prohibition of content"

This service prevents the phone from receiving and sending messages to short numbers (up to 5 characters). Thus, neither you nor the attackers will simply succeed in subscribing.
The service is free, but it has one feature - with short numbers not only intruders write to you, but also, for example, automatic banking systems. Unfortunately, you will not be able to receive such messages, so think twice before activating the Content Ban service.

In any question that arises, the consultants of the service center, online operators in your personal account or "live" operators on the communication line will help you figure it out - if necessary, contact them without the slightest hesitation!

MTS offers subscribers more than 20 different paid services. Each of them has a monthly or weekly subscription fee. Many subscribers do not use certain services in their tariff. We will tell you how to disable the paid service on MTS. Service commands, text messages, a personal account or a call to the operator allow you to do this.

How to check which paid services you have connected

The subscriber can use several methods to find out about the current paid services. The first way is to use a USSD request *152# and challenge. After the subscriber will open text menu, in which you need to select the "Paid services" section by pressing the corresponding number on the smartphone keyboard. In the next menu, press the number, which will take you to the "Options" section. In it you will see all the current paid options for your number.

If you are interested in additional subscription fee for use, find out the necessary information in your personal account. You should go to the "Tariffs and Services" section (in the "Management" subsection). The window will present a complete list of connected options and their subscription fee. You can also go to the "Subscriptions" section of the site. This is a block of paid entertainment add-ons, for which funds are also withdrawn from your account.

The operator will always help you to find out the desired information. Call the company's call center to request the necessary information. Before calling, prepare your passport, because in order to provide information, the consultant must make sure that you are the owner of the SIM card. Dialing numbers can be found on the official website or in the next section "Call the operator".

Shutdown instructions

Note that almost every service can be disabled using its own combinations, which you can find on the thematic pages on the MTS website. There is also a universal method for disabling all subscriptions, which we will mention next. Let's find out how to disable a paid service in various ways.

USSD commands and SMS

Most services are deactivated using USSD commands or by sending text messages. An example of disabling some of them via SMS and service commands is shown in the image below.

In 100% of cases, using the USSD command is completely free. SMS messages for deactivation are usually also free, but in some situations a fee may be charged according to your tariff. Finding a way to turn it off is easy: on the mts.ru page, enter the name of the service in the search field. The search result will be displayed next. Go to the description page. Expand the tab "how to enable / disable" or "frequently asked questions"

To disable absolutely all paid subscriptions, the subscriber can dial the service command *152*2# or send text message with a number 1 on the 8111 . We recommend that you get information about the deactivation of a particular option only from official representatives of the company.

Call to the operator

Search necessary commands in the network to disconnect many is problematic and long. More convenient way- contact a live operator. The consultant will quickly find the information you need, while helping with deactivation. Here you will need to provide your passport details so that the MTS employee can verify that you are the legal owner of this number.

To disable paid MTS services, call one of the numbers:

• 0890 (if you are an MTS subscriber);
• 8-800-250-0890 designed to call from home or numbers of other operators (Megafon, Beeline, Tele2 and others).
• +7-495-766-01-66 used when roaming abroad.

As soon as you get through, the autoinformer will begin to announce the menu items. Go to one of the sections (for example, the first or second), then press the 0 button. You will be connected to the first free operator.

Additionally, you can write to an online consultant in a chat on the MTS website. This is relevant in cases where you are outside the network coverage area, but there is Internet access. Using the chat does not require authorization in your personal account.

Via mobile app

Users of android-smartphone products from Apple and gadgets on Windows phone can use the My MTS application. Its main convenience is the ability to perform settings directly from the phone. To do this, install the program. Run her. Follow the simple instructions below:

Attention! Some switches have a lock on them. This means that deactivation is not possible, as the item is mandatory for the tariff you are using. Similarly, you can enable new options by viewing the full list in the "All" tab. This is how you can quickly and easily disable paid MTS services through a mobile application.

In the personal account

Full management of your number is carried out through the functionality of your personal account. You only need to go through authorization by filling in the number and password. If you forgot or did not receive your password, click on the hyperlink that says "Get by SMS...". After logging into your account, follow these steps:

In your personal account, you can also get rid of all paid subscriptions. For this:

If you need to remove only specific subscriptions, click the cross symbol to the right of the desired ones. Now you know how to disable services and paid subscriptions to MTS by all available means.

Sometimes subscribers are faced with the problem of unknown debiting of funds from the balance of the phone, because most of the operator's features are paid. This can happen when some additional features are connected to your number, but you do not remember when and which services you connected. In such a situation, the subscriber can check the connected services on MTS and solve the problem additional write-off. Also, verification is necessary if you want to replace the service or vice versa to make sure that you have it on your phone for further use. For example, we know that this or that option is provided by MTS cellular communication automatically when the number is activated, and you wanted to check its availability on your phone.

The MTS operator has commands to check all connections, which allows you to easily and quickly find out about the additional options available on your phone:

Using USSD - commands for connections *152# . After entering this command and pressing the call button, you will see a menu in which you need to open the item Your paid services. In accordance with the menu, you need to click on the number 2. Next, select the section Options. After the procedure, you will receive an SMS - a message containing all the services associated with the number.

Another way is also USSD - command *152*2# . The command is entered without spaces or quotes. Next, press the call function on the phone. Here, a menu will also automatically open in which you need to select the number 1. All connected options will be sent to you in an SMS message. No commission is charged for this command, the procedure is not paid, just like the previous one.

You can open the autoinformer on your phone at 0890, where you can make the necessary checks.

You can contact the customer support service at 8 800 250 08 90, a specialist will answer any questions, including the availability of additional options.

In any case, if for some reason you are unable to check all the possibilities on your phone number using the commands, you can contact the salon cellular communication MTS and get help from staff.

The last way to check connections is the "Internet Assistant", which can be opened in the user's personal account on the MTS website. All the necessary information will be located in the "Services" section.

To common among subscribers additional features, for which funds are debited, include the following options: "Caller ID", "Call barring", "Call forwarding", "I'm in touch", "You got a call", "Conference call", "Mobile office", "Chat " and others. All these offers are paid and such a large number of, so it is important to periodically check their availability and disable unused services yourself.