After customs clearance, the package. Customs clearance of international mail

Nowadays, it is popular to make purchases via the Internet, it is especially advantageous to buy Chinese goods, since they have a very attractive price and in terms of quality, Chinese goods are no longer inferior to any others. Most often, they buy on Ali: clothes, shoes, accessories, cosmetics, small appliances, household goods.

It so happens that the parcel does not arrive for a very long time, and the dispatch status says “released by customs”. How long to wait for such a package?

Now cases of delays in parcels from abroad at customs are a frequent occurrence and this happens to every third person. What are the reasons for this misunderstanding?

  • Exceeding the permissible limit for the cost of a parcel;
  • Problems with documents

If the parcel is delayed by customs, the wait can be seriously delayed and you run the risk of being left without the long-awaited product at all.

How to track a parcel

You go to Ali and make a purchase of the product you like. After paying for it, you choose a delivery service through which the goods will be delivered to you. That is, find the "Delivery" menu to the right of the product image and click on "delivery from your country". Next, you can see a menu where the available delivery services will be displayed.

Here you select the service that suits you, we will talk about them and their features below. But, pay attention, if the status "released by customs" is worth more than days - you need to contact the administration of the service or Ali to resolve this issue.

EMS is the world's largest delivery service

Across this system delivery, you can get the package from Ali. What is its difference from other companies, advantages and disadvantages. The first advantage is a representative office in Russia - EMS Mail Russia.

One of the services for tracking parcels with EMS Russian Post is Postal Ninja. Here you can track your parcel by track number.

The EMS representative office in Russia delivers the parcel in the same way as it was sent from China, so the risk of confusion and delays is practically excluded. Here are some more important features of the service:

  • the delivery service is mobile;
  • affordable price;
  • delivery of poski by courier to your home;
  • it is possible to pick up the parcel at the post office;
  • permissible weight - 31kg.

If you use the EMS delivery service and your parcel is detained at customs, here's what you need to do and what to look for:

  • the parcel can be registered at customs for no more than 10 days;
  • regarding the delay, you can contact directly the Russian representative office of the company.

China Post (China Post)

The state postal operator provides services for domestic and international delivery of parcels, which has a developed system of mail processing points throughout China. The largest centers are located in: Beijing, Shanghai, Shenzhen and Guangzhou. Here is a list of the important features of China Post:

  • Due to the heavy workload, the processing of your order may take from 7 days to 1 month;
  • China Post cooperates with many small online stores and large trading platforms such as: Aliexpress, eBay, TaoBao.

It is important to understand that when filling out a message on this service, it is assigned a tracking number, but it will be impossible to track its movement after passing the Chinese border.

DHL is a German logistics company

Works all over the world, delivering parcels from different parts of the world. It has its own representative office in Russia and is a customs broker. One of the sorting centers of the company is located in the south, as well as in the center of Moscow.

Due to the tightening of work requirements, DHL has suspended the delivery of goods in Russia, with the exception of some stores, the list of which also includes Aliexpress.

You can track a parcel sent using this logistics company using the track24.ru tracking service. Here you will see how many points and how long it takes for your product to pass before it gets into your hands and where it is at the moment.

If the parcel got to the Vnukovo customs office, this process will also affect this service. You will see when your product has been accepted, processed and finally received the status “released by customs mr lc vnukovo”.

It should be noted that 102976 Sharapovo is the location of the Vnukovo international postal exchange. Therefore, it was released by the customs of Sharapovo, which means that the parcel has successfully passed customs control and from that moment the established deadlines for sending across Russia begin to operate.

Delivery EPACKET

Very convenient delivery service in China. Its main advantage is that delivery through the territory of China to the Russian border is very fast, thanks to the internal agreements of cooperation between the company and corporate ethics. Upon reaching the border, the parcel is handed over to the Russian Post.

If the goods are delayed at customs, information can only be obtained from the store that sent it to you. It is possible to track a parcel by its track number, but if the dispatch status is not updated for a long time, then you can only ask questions to the store from which you made an order.

but this way sending is one of the cheapest and fastest available on Ali. Many users of the online store use the services of this logistics company.

Now you know what the status "released by customs" means, and how you can find out Additional information about the dispatch and the timing of receipt of your goods. Also, we figured out how long to wait, how to track the parcel and where to go in case of its delay.

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Delivery to the addressee

Handing over to the recipient

Means actual receipt mailing by the recipient indicated in the mailing.

Flew to destination country

The postal item will be handed over to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Departed from the airport


The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take 3 to 10 days.

The postal item departed from the airport of the country of origin and is being sent to the country of destination.

After the parcel leaves the territory of the sender's country and enters the country of destination, such items are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notice, with which you must come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, in the near future the postal item will be handed over to the mail of the country of destination for further delivery to the recipient's side.

Ready to ship

Ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Detained by customs

This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on the registration of items, since it becomes necessary to conduct customs inspection and document its results.

Submission

The parcel was sent to the wrong index or address, found an error and redirected the parcel to the correct address.

Import of international mail

Operation of receiving a shipment in the recipient's country.

All mail arriving at the site Russian Federation with flights, begins his journey in the aviation department of mail transportation (AOPP) - a special postal warehouse at the airport. Within 4-6 hours from the plane, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after export from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. The import information appears after the shipment is handed over by the carrier to the postal operator of the country of destination. Operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the International Postal Exchange (MMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where exactly the international shipment will arrive depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in one direction or another.

Unsuccessful attempt of delivery

It is assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect a specific reason for non-delivery.

Options for further action:

  • New delivery attempt
  • The parcel will be deposited on demand or until the circumstances are clarified
  • Return to sender
What to do if this status is received:
  • It is necessary to contact the post office delivering the shipment and find out the reason for non-delivery.
  • It is necessary to independently contact the post office to receive the shipment without waiting for a notification.

Treatment

Processing at a waypoint

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at the sorting center

The Processing status in the sorting center is assigned during the delivery of the item through the intermediate sorting centers of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

Generalized status, meaning the completion of the processing of the mail item before sending it to the recipient's side.

Awaiting delivery to the post office

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting shipment

Means that the postal item is packed, labeled and will be sent as soon as possible.

Awaiting quality control

Means that the package has not yet been completed and is in the seller's warehouse, awaiting content verification before shipment.

Shipment operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and goes to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the postal item has been handed over to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards the logistics company or the post office.

Cancellation of shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The package is sent to the postal terminal at the airport for loading on the plane and sending to the country of destination.

Shipment ready to ship

Means that the postal item is packed, labeled and will be sent as soon as possible.

Sent by

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be handed over to the Russian Post for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Shipped to destination country

Mailing in the process of transferring to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The next status will not be displayed immediately, as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international postal exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your package to the local post office.

Transferred for storage

Means the arrival of the item at the post office (OPS) of the recipient, and transfer to storage, until it is delivered to the recipient.

As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the country of the sender

In the recipient country

Plane loading

Loading on the plane before departure to the country of destination.

Loading into transport

Preparation for shipment is complete

Means that the postal item is packed, labeled and will be sent as soon as possible.

Preparing for shipment

Means that the postal item is packed, marked for further shipment.

Export preparation

Packaging, labeling, container loading and other procedures required for shipment to the country of destination.

Left the airport

In the country of the sender
The postal item departed from the airport of the country of origin and is being sent to the country of destination.
The next status will not be displayed immediately upon arrival at the airport of the country of destination, but after the postal item arrives and is accepted (unloaded, processed and scanned) by the postal service. This can take from 3 to 14 days.

In the recipient country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipment within Russia begin to operate.

According to the information received from the Russian post office, the status "Left the place of international exchange" can last no more than 10 days. If, after 10 days, the status has not changed, this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the postal terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the sorting postal center and is headed towards the recipient.

Left Sorting Center ShenZhen Yanwen

The postal item has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item left the country of transit and is directed towards the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Left the transit country

The postal item left the sorting center in the transit (intermediate) country, was sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Received information about the mailing

Received information about the mailing in in electronic format

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred postal service... As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

The postal item is registered

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, post terminals, airports, ports, etc.

Arrived at the airport

The package arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Means the arrival of the shipment at the post office of the recipient, which must deliver the shipment to the recipient. As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the place of international exchange

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived at the post office

Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Means the arrival of a mail item at an intermediate post office for sorting, route selection and sending to the recipient.

Arrived At Sort Facility ShenZhen Yanwen

Means the arrival of the postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient's side.

Arrived at the sorting center of the destination country

The mail has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in the destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in a transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment to the recipient.

Arrived at the processing center small packages

Means the arrival of the parcel at the mail distribution center, for sorting, route selection and sending to the recipient.

Arrived at the warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further shipment to its destination.

Arrived at the terminal

It means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived on the territory of the Russian Federation

The postal item arrived on the territory of Russia for further import and sending to the recipient's side.

Reception

Reception

Means that the foreign sender (seller) brought your package to the local post office. At the same time, he filled in all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued when the mail is received. Operation "Acceptance" shows the place, date and country of receipt of the shipment. After receiving the parcel, it moves on its way to the place of international exchange.

Reception at the customs service of the country of destination

The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise attachments undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the package will be tested customs is successful, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise attachments undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be violation of property rights, a commercial party, orientation to the party, where it is possible that there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Admission to customs

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise attachments undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After a while, the parcel will leave the sorting center for further shipment to the recipient.

Customs clearance

In the country of the sender
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the recipient country
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise attachments undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Transportation of postal items from one sorting center to another, in the direction of the recipient. On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Export, processing

Means the actual dispatch of the postal item to the country of destination.

The "Export" status includes the transfer of a parcel to a foreign carrier, which transports it to the MMPO of the country of destination by land or air transportation. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50-100 tons.
On average, an export operation takes 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then you cannot track it (find out what exactly is happening to it), only at the import stage you will be able to see your shipment and monitor its further movement. Transit uses and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but did not receive the "Import" status, then the sender must contact the post office and submit an application for search.

Electronic registration mailing

Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration to the moment of the actual transfer of the parcel, it can take from 1 to 7 days. After sending the parcel, the status will change to "Receiving" or similar.

Transferred to customs

The shipment is transferred to the FCS - the Federal Customs Service for processing all the necessary customs documents for sending parcels to the final destination addresses. Depending on the types of shipment, they are sorted and transferred to different sections for control. If the shipment contains merchandise attachments, it must undergo a special scan.

The customs officer can open the postal item to inspect the parcel personally only if there is a possible violation of property rights or there are items or substances prohibited for shipment. If the parcel has been opened, an act of customs inspection is drawn up and attached to the shipment.

Customs clearance completed

If the FCS did not reveal anything prohibited for shipment, it returns the shipment back to the Russian Post. The parcel is assigned the status that Customs departure is completed. The customs authorities work on the basis of MMPO. In order to check the huge volume of all arrived shipments in time, the customs works around the clock. Each customs representative is assigned two postal operators for assistance.

Detained by customs

The parcel was detained by the customs service for further determination of the purpose of the mail. If the customs value of goods in international parcels within a month exceeds 1000 euros or the total weight is more than 31 kg, you must pay customs taxes in the amount of 30% of the value of the goods. In the absence of information about the goods in the international mail or the information does not correspond to reality, the time for registration increases. Customs inspection is carried out and the necessary documents are drawn up based on the results.

Left MMPO

The international postal item has left the place of international postal exchange and is sent to the sorting center, depending on the region and place of final destination of the parcel. As soon as the parcel has left MMPO, the delivery times across the territory of Russia become relevant

The package has been added to the site
Means that the parcel does not yet have any status either from the mail of the sending country or from the mail of the recipient country.

Information about the parcel arrived electronically
The seller assigned a track number to the parcel and registered it on the mail website. But the parcel has not yet been delivered to the post office.
It may take from 2 to 14 days before it starts being tracked.

Received by mail
The package arrived at the post office, i.e. the seller brought it to the post office, there it was registered and sent to the recipient.

Transferred to customs
The postal item has been handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Customs clearance completed, released by customs
If the parcel has passed the customs check successfully, then it will be sent to the country of destination.

Left mail (Export)
Operation "Export" means that the shipment has been handed over to the carrier. The delivery time from export to import is usually the longest and it can take a long time before the postal item arrives on the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for sending by cargo planes. For example, China and Singapore transport mail by cargo planes that can carry a weight of 50 to 100 tons. While the shipment is in export, neither the country of the sender, nor the country of the recipient can track the shipment on the Internet.
Delivery terms international shipments between export and import not established (not regulated by documents). The delivery route is determined by the country of origin of the shipment, depending on the existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in transportation times and the time between export and import operations.

Import
The parcel is registered in the country of destination. The period of 30 days between export and import is normal.

Transferred to customs
The status means that the shipment was transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different areas. Shipments with merchandise attachments undergo X-ray control. By the decision of the customs officer, the postal item can be opened for personal control, the reason for personal control can be a violation of property rights, a commercial party, orientation to the party, where there may be substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which an act of customs inspection is drawn up and attached to the item.

Detained by customs
This operation means that the postal item was detained by the FCS employees for carrying out measures to determine the purpose of the postal item. Upon receipt of goods in international mail within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in terms of such excess, it is necessary to pay customs duties and taxes using a uniform rate of 30% of the customs value of goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is absent or does not correspond to the actual ones, this significantly increases the time spent on the registration of items, since it becomes necessary to conduct customs inspection and document its results.

Customs clearance completed
This operation means that the customs have checked the shipment and returned it to the Russian Post. In many MMPOs, customs work around the clock: this is the only way to check the colossal volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Left MMPO (place of international postal exchange)
The shipment left the place of international postal exchange and then goes to the sorting center. From the moment the shipment left MMPO, the delivery times for shipments across Russia begin to operate, they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery

Arrived at the sorting center / Left the sorting center
After leaving the IMPO, items through large sorting centers of postal services follow through the territory of the recipient country to their destination. In the sorting center, mail is distributed along the main routes of the country. The parcels are again sealed in containers and sent to the place of delivery, to the waiting recipient.

Arrived at the place of delivery
The shipment arrived at the recipient's post office (OPS). As soon as the shipment arrives at the department, employees issue a notice (notification) that the shipment is at the department. The notice is given to the postman for delivery. Delivery is carried out on the day the shipment arrives at the department or the next day (for example, if the shipment arrived at the department in the evening).

Dosyl. Submission.
Submission - the parcel was sent to the wrong index.
Dosyl - found an error and redirected the parcel to the correct address.

Sending parcels in Russia is an especially painful problem, since all sorts of delays in delivery, loss of the sent item and a whole series of other problems often occur.

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In this regard, before using the postal services, most citizens try to get as much information as possible in advance about how many different parcels are going and how this process can be tracked.

In particular, many are looking for information about how long to wait for a parcel released by the customs office 102976 Sharapovo.

How shipments are tracked

For example, you go to Aliexpress, after which you order the product you like, choosing the appropriate delivery service after entering the required amount.

To do this, just go to the "Delivery" section, which is to the right of the image of the product you have chosen, and then select the "Delivery to your country" item, as a result of which a menu will open containing a full list of available delivery services. In this section, you can track the status of the parcel and its delivery to the desired point.

In addition, you can use the official website of the company that was chosen as the delivery of the parcel. Most often, such services provide the most detailed information about the state of the shipment and at what stage at the time of contact is the delivery of the goods to the final addressee.

Sorting center in Sharapovo

The sorting center in Sharapovo is located near Podolsk and operates quite simply. For example, a person sends a certain product to Vladivostok.

Initially, this parcel goes to the Podolsk sorting center, and only after that it goes to the regional post office.

After arriving at the territory of this institution, the parcels are distributed to several streaming lines:

  • privates;
  • parcels and boxes to be sent outside of Russia;
  • ordinary parcels.

In the course of processing, parcels are automatically distributed to several compartments corresponding to a specific post office or area to which they are to be delivered.

Why are the parcels delayed?

Today, delays in items arriving from abroad are quite common, and according to statistics, approximately every third package is delayed.

In the overwhelming majority of cases, this happens because the received product exceeds the permissible limit for the cost of the parcel, as well as if the person has any problems with the documents for this cargo.

If the parcel was delayed in the process of passing through customs, the wait for the receipt of this cargo can be delayed for a rather long period of time, and ultimately the person runs the risk of being left without a long-awaited purchase or parcel.

What problems may arise

Today it is possible without any difficulties to find a complete list of goods that cannot be imported into the territory of Russia in accordance with the current legislation. This list includes enough a large number of positions ranging from all kinds of spy gadgets designed to hidden entry or getting any information, and ending with natural diamonds and weapons.

It is worth noting the fact that the list often includes those products that at first glance seem to be absolutely harmless.

On the forums, an active discussion of the reasons why, for example, customs officials refuse to accept Xiaomi phones purchased from Aliexpress portal.

Previously, a little-known village where parcels from abroad are processed was nicknamed the "black hole" for the reason that parcels from China are delayed in it for a long period of time or disappear altogether. Similar situations are quite common at the Orenburg customs, as well as in a number of other similar points.

The general features of this situation are due to the presence of similar reasons. The overwhelming majority of problems arose due to the entry into force of Article 328 of the Customs Code, in accordance with which the protection of intellectual property rights is ensured.

Many buyers, discovering a delay in their parcel and seeing where it happened, submit appropriate requests to the customs service, but receive a response that the parcel will be sent back.

Some of the most common causes of this problem are:

  • the phone is counterfeit and manufactured by an unknown manufacturer;
  • the company may interfere with the delivery of commercial products purchased on the AliExpress portal;
  • the manufacturer's representative did not delve into the details of the dispatch and simply recognized the phone as "pirated".

How long to wait if the parcel left customs

If the official website says that the parcel has already left the customs, there were no problems with registration and it will soon be delivered to the addressee. After passing through customs, the goods are immediately sent to the territorial division of the Russian Post, which is located near the recipient.

Time in this case will directly depend on how far the department is from customs and how heavily loaded are the representatives of the Russian Post. In the majority of cases, delivery is carried out within 3 to 14 days.

When to open a dispute

Some sellers even advise their buyers to open a dispute on their own, while others, on the contrary, ask them to wait for a delivery deadline.

In fact, it is not always possible to determine what exactly the seller wants to get, who asks to open a dispute early.

Some consumers open them, after which the sellers immediately approve the return, but some, on the contrary, ask to open disputes in the hope that the buyer will be automatically blocked, that is, it is rather difficult to determine the purity of the seller's intentions.