To find out where your package or letter is located on the website. You can also use, and you will receive notifications about the movement of your parcels.

Where to find the track number

You receive a tracking number for tracking when sending a parcel, registered letter, registered parcel post or registered postcard - it is indicated on the receipt.

The track number of shipments within Russia consists of 14 digits. It is entered without spaces or parentheses.

Example: 35005145009747

If a parcel, letter or parcel was sent to you, you need to find out the track number for tracking from the sender (online stores usually indicate it on the order page). When placing orders, if possible, ask the seller to complete the registered item.

Tracking international shipments

Track number international shipments consists of 13 characters, it uses Latin capital letters and numbers. It is also entered without spaces or parentheses. Example: CA123456789RU

According to Technical standard Universal Postal Union, only international registered mail items with track numbers starting with the letters R, C, E, V and L. can be tracked.

A simple departure from abroad cannot be tracked in Russia - it is not registered in the postal information system.

The tracking service of Russian Post accepts most international track numbers. If the service does not accept your number, try to track the country of dispatch on the mail website.

International shipments can go through transit points (for example, a package from New York to Moscow can go through Berlin, which is displayed in the tracking system).

Tracker tracking issues

If there is no information on your track number, it is possible that too little time has passed since the moment of sending, and the information will soon appear. Please try again later. In order to receive up-to-date information on your parcel, register on the Russian Post website and subscribe to notifications using your track number.

The site will help you find out where your package is. On this page we will tell you about our service - parcel tracking.

How it works

If you ordered a parcel from a foreign online store, then you will be provided with a tracking number.

Usually it is sent to email, phone or as a comment to the order in personal account on the site. Track code allows you to track international parcel at all stages of her journey. Starting with sending from the post office and ending with its receipt by the addressee. If you want to know which country the parcel is flying over or what kind of control it has gone through, then the tracking number has been invented for you.

Site mechanics

In order to find out where your package is, you need to enter the tracking number and the country to which it arrives.

The country where the seller is located will be determined by the system. Copy the code and paste in the top margin on the page. After that, select your country from the drop-down list and click on the green button below. Your request has been accepted. Now it's up to our search engine.

How long does it take to check the track number

Processing the process will take from 30 seconds to two minutes, depending on the sending parameters. This will include the following criteria: finding the country of the sender, finding the sending postal company and loading all stages of the journey.

What to do if the parcel is not found

According to the rules of the Russian Post, information about the movement of the parcel arrives within 3-5 days. If the tracking number does not come even after 5 days, then you should contact our forum. In it, other users will help you deal with the problem, share their experiences and tell you who to contact in a similar situation. If nothing was found by your track code, then enter your e-mail and we will send you a notification by e-mail at the first changes in the status of the cargo.

Choice of members of the forum

Below the form to fill out, you will find the rating of the service and the number of voters.

As you can see, our service helps people. This is the main thing for us, which is why it is free. Compare email systems, recommend them to others and have fun shopping with us!

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Flyt Logistics Co., Ltd. is a leading service provider engaged in international air mail, international air express and international storage and distribution, also one of the first partners and recommended logistics service providers of China EBAY. The company provides various post, storage and distribution, order management system, for multinational electronic commerce operators.

JCEX International was founded in 2000, the main business is international express. As an excellent logistics service provider, JCEX focusing on e-commerce B2C business and has been launched in more than 20 countries’international special line services. Innovation and providing the high quality service has always been the mission of JCEX.

CNE International Express Co., Ltd., engaged in international logistics, was founded in 2002. CNE is based on intelligent network platform and automatic sorting machine and individually become a professional international logistic company.We are the trusted partner of Wish, AliExpress, DHgate ， Joom and Vova platform.

BQC International Logistics has the qualification of customs declaration and inspection, road transportation, express operation license and other related operations approved by the state administrative organs in the logistics industry. The company "s logistics products are diversified into four parts: international express, international air transportation, international special line and postal parcel.

KAWA Express covers international express forwarding, postal parcel, tax-free express, FCL, CLC, Air freight, and overseas warehousing services.With high-quality overseas resources, major foreign trade platform, and modern logistics management, we will continue to optimize the EC logistics channels, and provide more convenient, efficiency, economy logistics solutions.

One World Express is a global E-commerce logistics solution supply company which established in 1998. We provide multiple solutions for the global E-commerce market which are integrated to our multi-courier shipping platform. Our global customer service team will bring the most satisfaction to our regional partners. Your package is our pride!

SprintPack China is a joint venture company created by UK well known ecommerce Logistics Company P2P Mailing and EU Logistics Company SprintPack; SprintPack China is dedicated to provide the most reliable logistics resources in Europe, including pick up, warehousing, transportation, airlines and last mile delivery networks.

BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

Logistics Worldwide Express (LWE) is a logistics leader in the Asia Pacific Market. We have established collaborative networks with last mile and postal service providers around the world. Our services are covered in more than 200 countries in Europe, America, Oceania and South East Asia. We can help you in door to door deliveries, warehousing, postal packets and freight forwarding. We are your one stop end-to-end logistics partner!

Founded in 2008, Shenzhen Sunyou Logistics Co., Ltd provides a range of services ranging from Shunyoubao special lines, Sunyoutong small packets Global express delivery & warehousing etc. It has over 30,000 square meters of package-handling and storage centers in each transfer center and process hundreds of thousands of international parcels per day.

Shanghai Wise Express was set up in 2002, is a professional team to provide international logistics services. Wise rely on independent research and development of the logistics management system for businesses to provide the best logistics solutions and services.

Anjun logistics was founded in Shenzhen at 2011 which was the earliest international logistics focusing on B2C Cross-border electricity supplier service.

To track your parcel, you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The predicted delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses on English language, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims to have sent the package, and the status of the package "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go on different routes, different ways, can wait for sending by plane for 1 day, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses for 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your Postal office, You have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

Everything is very simple - to track a registered letter of the Russian Post, you just need to know its unique identifier (➤ where to find it, read here) ✅ Then you will need only one action, maximum one and a half :) ➤ Enter the postal ID of the registered letter in the tracking form and click on the image “Magnifiers” - we will gladly and quickly do the rest for you. In a maximum of 10 seconds ⏳ our robot will track the letter and show all the information on the screen.

How long does a certified letter take?

A very popular question - let's say right away, there is no exact answer to it. The delivery time for registered letters depends on many factors listed below:

• Distance between points of transportation. The letter can be delivered within 24 hours after sending if we are talking about sending it within one city. Sending a registered letter usually takes no more than 2 days within the cities-subjects of the Federation, or by the centers of administrations of the district district. If the destinations are located at long distances (from 1000 km or more), it is already more difficult to answer how much is going ordered letter?
• Weather. The delivery times for registered letters (like any other RPO) of Russian Post are calculated based on average statistical data that do not take into account possible deterioration of weather conditions. This is especially true in winter as Heavy snowfalls do not allow the special transport of the post office to quickly overcome the route.
• Possible errors when filling out the form or when transferring data to the pochta.ru database. We are aware of cases when mistakes were made by the sender or the postal worker. Most often they are associated with an incorrectly filled in address or postal code that does not correspond to it. In such cases, a registered letter may be sent along the wrong route.

You can find out the approximate delivery time for a registered letter by calling the hotline of the Russian Post ➤link to the page with the phone number. Or use the calculator for calculating the delivery time of letters on a special page of the Russian Post website: ➤https: //www.pochta.ru/letters. To find out how long a certified letter takes, enter the starting and final destinations, then the estimated weight of the letter or the number of sheets in it and the delivery method.

how long does the letter take pochta.ru

Tracking letters of Russian Post by track number

✅ Our online service provides a service for tracking Russian Post letters by track number - it's completely free, and the tracking process is faster ✈ than most similar sites. ➤ To track a letter by number, you need to enter it in a special window and click on the "tracking" button - with us this function is performed by a "magic magnifier" :)

tracking letters by number

How to track a letter from Russian Post?

As we all know, the process of tracking letters on the official (pochta.ru) is not the most convenient. And therefore, quite often, many clients of the Russian Post have a question - how to track a letter? We are disinterested :) we will be happy to answer this question and help you track your letter. Tracking a letter is impossible without 2 components:
• This is the track number assigned to the letter at the Russian Post office. If at this stage a question arose in my head - what is it? ➤ read the answer here.
• Good quality online email tracking service - don't worry, you've already found it :)

Drive the number into the window to track letters and click on the image of the "magnifying glass" - you see, tracking the letter is not as difficult as it seemed;)

How to track a mail or registered letter by last name?

✅ There are often cases when site users were interested in the ability to track letters by last name. ➤ The good news is that we know everything existing ways track the letter, but there is also unpleasant news - unfortunately, by name, do it on this moment impossible. If any of the Internet resources offers you tracking by last name, we do not recommend doing this. As you probably know, “demand creates supply” and sometimes people who are not as good as we are trying to make money on it. Under the pretext of tracking the letter, you will be asked to enter your last name, and then most likely send an SMS and believe it will not be free;). As a result, you will not receive the promised information on the letter, thanks for your attention - be careful and good luck;)

What is a postal ID and where can I find it?

➤ So, let's try to quickly bring you up to date and tell in a couple of sentences what a track number is - it's a postal identifier. Oddly enough, none of these designations are used by the Russian Post in the check, which is kindly provided to you at the office. ✅ RPO - this is the official designation of this miracle number :) It stands for “RPO” as a registered postal item and it is this identifier that makes it possible to track your letter among thousands of others. As we have already hinted above - you can find the tracking number of the letter in the cashier's receipt, especially for you we took a photo of the check of the Russian Post and marked the location of the track number with a hefty red arrow, good luck in your search;)

pochta ru track letter by number

How to fill in an envelope?

It would seem a common thing to fill in an envelope to send a letter, but it is important to do it correctly so that the letter is delivered as quickly as possible and within the right address... Not everything is so difficult, following our instructions you will become an expert :) in filling envelopes, according to the points:
• It is necessary to indicate the addresses of the sender / recipient and their full name as legibly as possible
• V right bottom corner you need to enter contact information Sender
• Left top corner fill in the recipient's data

Filling in an envelope - what to indicate in contacts:
• Full “Surname, First name, Patronymic” of the recipient and the sender. If the recipient / sender is an organization, you can indicate its short name.
• Rooms: streets, houses and apartments (in case it is an apartment building, and not private house)
• Full name settlements of the sender and recipient of the envelope
• Name of the district, region, territory or republic
• If the envelope is sent to another country, you must indicate its full name
• Post office box number - if the envelope needs to be delivered to the wrong address of the recipient.
• Zip codes recipient and sender - fill in carefully, because of an error in one number, the envelope may “go” to the wrong place.

Below is a sample correct filling envelope:

how to sign an envelope

Thank you very much for choosing our service - we appreciate it and are constantly working to improve the entire process of tracking Russian Post letters.