Effective management of a veterinary center - BIT program. Aibolit


1C: Pervy BIT has started selling a new industry product for the veterinary market, BIT: Aibolit. The program solves the problems of accounting for veterinary services, customer relationship management, operational, financial and warehouse accounting.

The program was developed in response to numerous customer requests and takes into account all the key features of accounting at enterprises providing veterinary services.

The BIT: Aibolit program allows you to solve such industry-specific tasks as:

Separate keeping of cards of pets and their owners-clients. At the same time, it is possible to indicate several pets for one owner and several owners for one animal; the function of storing photos of pets has been implemented;

Electronic Record pets for services;

Accounting for analyzes for animals with the ability to track the location of laboratory materials;

Drawing up a treatment plan and tracking its implementation, maintaining electronic history pet diseases;

Planning for vaccination procedures, drawing up a report on vaccinations carried out with groupings by pets and vaccines;

Conducting settlements with clients who own animals.

By using this decision already automated two network veterinary clinics in Moscow - "KIT" and "APOGEY".

The result of the implementation of the system is the presence of a single customer base with the ability to keep a history of diseases, which increases the loyalty of existing customers. Detailed cost accounting, operational analysis of financial results, monitoring the profitability of services and goods allow you to more flexibly manage the pricing policy of the organization.

Product " BIT. Aibolit"designed to automate financial, operational accounting and medical activity commercial veterinary clinics.

Features and capabilities of the program:

Medical activity:

  • Pet medical history;
  • Accounting for laboratory research;
  • Accounting for the conduct and frequency of vaccinations of pets;

Registry work, customer relationship:

  • Making an appointment in advance, forming a queue for making an appointment, keeping a history of communication with a client;
  • Calculation of the cost of services, cashier work, sales and cash accounting;
  • & nbsp; Planning for future communication with the client;

Work with personnel, planning the workload of doctors and offices, calculation wages... Warehouse accounting, rationing and tracking the consumption of materials for services; Analysis of the results of the organization's activities in financial, trade, operational, medical, CRM, personnel and other aspects of activities.

The configuration is original, but not independent, for its operation it is necessary to have an installed platform "1C: Enterprise 8.3" (not lower than version 8.3.5).

The configuration is available for editing and adaptation to the needs of end users, while it has separate closed software modules that are not available for modification, aimed at protecting the configuration from unlicensed use using a software key.

2013

The company "1C: Pervy BIT" announced in early 2013 the start of sales of an industry product for the veterinary market " BIT: Aibolit". The program solves the problems of accounting for veterinary services, customer relationship management, operational, financial and warehouse accounting. "BIT: Aibolit" is currently the only software for veterinary clinics, created on the 1C platform.

The program was developed in response to numerous customer requests and takes into account all the key features of accounting at enterprises providing veterinary services.

The BIT: Aibolit program allows you to solve such industry-specific tasks as:

  • Separate keeping of cards of pets and their owners-clients. At the same time, it is possible to indicate several pets for one owner and several owners for one animal; the function of storing photos of pets has been implemented;
  • Electronic registration of pets for services;
  • Accounting for analyzes for animals with the ability to track the location of laboratory materials;
  • Drawing up a treatment plan and tracking its implementation, maintaining an electronic medical history of pets;
  • Planning for vaccination procedures, drawing up a report on vaccinations carried out with groupings by pets and vaccines;
  • Conducting settlements with clients who own animals.

With the help of this solution, two network veterinary clinics in Moscow have already been automated - "KIT" and "APOGEY".

Among the main advantages of the solution:

  • Simplicity and ease of use;
  • Possibility of sms-informing clients-owners of animals about the time of the next appointment, new promotions and services of the organization;
  • The ability to configure online data exchange between several medical centers (for network organizations);
  • Possibility of operational accounting, planning and control of activities in all areas: clients, finances, stocks, personnel;
  • Prompt receipt of analytical and management information of the veterinary clinic with the ability to customize reports for individual user tasks;
  • Possibility of data exchange with "1C: Accounting 8".

The result of the implementation of the system is the presence of a single customer base with the ability to keep a history of diseases, which increases the loyalty of existing customers. Detailed cost accounting, operational analysis of financial results, monitoring the profitability of services and goods allow you to more flexibly manage the pricing policy of the organization.

The BIT Aibolit software for veterinary centers is used to automate operational, financial, warehouse accounting, medical activities and customer relationship management.

For whom the BIT Aibolit program is intended:

  • For pharmacies at veterinary clinics
  • For veterinary surgeries and clinics
  • For hotels and animal shelters
  • For animal breeding nurseries.

What BIT Aibolit gives:

  • Full automation of the main processes of the veterinary clinic
  • Allows you to organize at your discretion the client base of pets and owners
  • Provides clear accounting and control over the activities of each subdivision of the veterinary center
  • Allows you to implement the most relevant analytical and management information of the veterinary clinic.

Advantages of BIT Aibolit:

  • This is the most sophisticated solution for the complex automation of veterinary clinics on the 1C platform today, which allows you to easily synchronize with any other BIT and 1C programs, if the client wants to do so;
  • The program allows you to draw up cards for clients and pets in the forms adopted in the veterinary clinic where the implementation of this program is carried out.
  • You can keep an electronic pet card;
  • BIT Aibolit allows you to quickly control any direction: clients, clinic staff, finances, stocks in warehouses, accounts receivable, etc.
  • The program allows you to enter information using sms and paging
  • Allows you to enter a loyalty system, set up a system of discounts for regular customers and notify about the sequence of vaccinations or scheduled pet inspections;
  • The program has flexible customization of reports and has the ability to analyze the veterinary clinic for all performance indicators;
  • The program has an intuitive clear interface
  • Easily customizable data exchange with 1C Accounting 8.

BIT Aibolit solves the following tasks:

  • Creates a database of client contacts, photos, and a complete history of visits;
  • Creates a database of pets, photos of pets, visit history, makes it possible to attach any files.
  • Gives a clear record of materials in the warehouse by articles: receipt, sale, movement, write-off of consumables according to clearly specified norms;
  • The program takes into account the remains of consumables, and also sets up reminders about the need to purchase certain materials. Bandages, pain relievers, blankets, surgical thread, brilliant green, etc.
  • BIT Aibolit allows you to set up a specific work plan: the appointment of a pet visit, clearly normalize the time of a client's session, keep schedules, separately take into account special equipment and costs for it, record the employment of employees, and ultimately reduce everything to schedules of employee employment, equipment workload, up to waste of materials by each individual employee.
  • In special forms, you can conduct mutual settlements with clients, record the status of mutual settlements, divide by different types payments if needed.
  • You can also take into account the direct production of employees, the division of production into categories according to their qualifications;
  • BIT Aibolit has a unit for calculating the salary of employees;
  • It is possible to set up reporting of the work of the veterinary center: for the sale of services and materials, for the development of employees, for warehouse operations, calculations of the flow of visitors from all kinds of promotions. In one sentence: the program has the broadest possibilities for customizing reports;
  • Each pet gets a medical book, in which you can keep medical indicators, then, select a graph of the dynamics of changes. For example, taking a cardiogram and a cycle of work to restore the pet's cardiac activity.
  • The program allows a clear division of access rights to information.

Customer registration

  • Keeping an interactive calendar of entries:
    • display of already assigned patient requests;
    • displaying the availability of working hours of employees and equipment;
    • convenient transition between dates;
    • input of basic documents with one click;
    • displaying reminders in the recording calendar;
  • The ability to quickly pre-register clients, control the appointment for non-working or busy time employee.
  • An appointment with one application for an appointment with several doctors.
  • Convenient selection of services in the application.
  • Automatic reservation of equipment time, if necessary for the provision of the service.

Maintaining a customer base:

  • You can keep a separate card index of the owners and their pets. And software-provided combination, when pets can have several owners, and owners can have several different pets.
  • You can add pets to the database in the form of properties: photos of pets by year and visit, basic parameters of appearance, breed, nickname. And all this should be included in a special planning calendar.
  • A streamlined mechanism for receiving a visitor, indicating the dates of the visit and pet data.
  • Discounts are provided to regular customers, regardless of whether the first time he came with a specific creature or brought a long-known pet, on which he earned discounts. Mutual settlements are carried out with the client, he is also issued certificates.
  • At the same time, the opposite is also true, an animal that is constantly examined can enjoy discounts even if it came with a different owner, the main thing is that its identification data are on hand.
  • The program allows you to highlight a separate section in which the system of analyzes for animals will be reflected.
  • Storage of any photographs of animals that the owner wants to bring.

Medical block of the program for veterinarians:

  • In the medical block, you can record the results of all laboratory and medical research, respectively, you can build graphs and tables in which you can see the dynamics of changes in the health of the creature.
  • The block allows you to create real pet medical records.
  • Create tables of regular vaccination procedures;
  • This program for veterinarians allows you to enable "reminders" - automatically generate about routine vaccinations. When fixing data on the next vaccination, a mechanism is turned on that tracks the time since the last vaccination, and creates reminders-tasks for users according to the schedule specified in the card of the nomenclature-vaccination.
  • The software allows you to track the movement of laboratory materials. This is a very big plus from the point of view of inspection bodies.
  • The medical block of the program allows you to draw up treatment plans for each animal in advance and regularly monitor the implementation of this plan.
  • In the program, you can set your own templates for examinations and other medical forms for each doctor.

Warehouse accounting in the BIT Aibolit veterinary program:

  • The basis of warehouse accounting in the veterinary program is information about the nomenclature of materials, goods and medicines;
  • The nomenclature can be created according to any arbitrary characteristics, for example: by color, volume, size.
  • The program allows you to automate the translation from one unit of measurement to another, and you can arrange a massive translation.
  • The warehouse accounting block allows you to link the item to specific storage locations.
  • Warehouse accounting records receipts from suppliers;
  • Allows you to track all movements between different storage locations, as well as each episode of the release of materials to an employee;
  • The program allows you to write off shortages and capitalize surpluses using a couple of clicks. You can also, if desired, significantly expand the capabilities of the inventory;
  • This warehouse block of the veterinary program allows you to control the balance of goods, and when its quantity approaches a predetermined minimum, a reminder is sent to the responsible persons about the need for the next purchase.
  • You can configure the automatic write-off of consumables according to the standards for each service defined in each specific veterinary hospital;
  • The program also allows you to customize reports on the movement of goods and materials, statistics on the consumption of materials for each service or type of service.

Accounting for employees and equipment in the BIT Aibolit veterinary program:

  • The broad capabilities of the program allow keeping records of the staff of the veterinary clinic. Name, contact details of veterinarians and personnel are entered into the database;
  • The employee accounting unit allows you to set up a reminder of birthdays and other holidays or warning dates (for example, the expiration date of the medical book, license, registration);
  • Builds and automatically fills in employee work schedules;
  • The program is responsible for calculating wages;
  • In this program for veterinary clinics, you can maintain individual and general payroll schemes, and fully automate them;
  • Initially, BIT Aibolit includes the most used payment schemes;
  • The program allows the printing of pay slips for each employee for any period (day, week, month);
  • All salary payments to employees are recorded, including advances and accountable amounts;
  • This block allows you to customize reports on the popularity of a particular veterinarian with a client;
  • You can always get a report on the development of an employee by category of development;
  • Accounting for equipment required to perform work;
  • Reserve the operating time of the equipment by one or another employee, set reminders for the equipment (for example, the date of the next maintenance).

Pricing in the veterinarian program

  • BIT Aibolit allows you to maintain several price lists for the same items of services and goods;
  • Prices can be set from any date to your choice and subsequently save the entire history of price changes;
  • You can also set automatic discounts (by item, by counterparty, cumulative, by the time of the client's arrival);
  • From the program, you can always print the price list, with the configured appearance at the user's choice.

Accounting for all services and sales for any period

  • You can always enter a sales document quickly, only on the basis of an application;
  • A convenient single document is configured for all operations: from payment for work to the issuance of certificates
  • BIT Aibolit allows instant selection of services, materials and goods in a document;
  • To fill out documents, it is strongly recommended to enable the ability to barcode documents. Connecting a barcode scanner increases the accuracy and speed of reading information;
  • Auto-filling for any consumables according to the selected standards;
  • Automatic calculation of discounts;
  • It is possible to register several different storage locations for materials and goods in the program;
  • This veterinary program displays laboratory tests. It is possible to separately reflect the results of analyzes carried out in third-party laboratories in the pet cards.
  • All sales reports are grouped by periods, veterinarians and service forms
  • Every day, you can make an administrator's report, which contains all the information about the movement of money.

Accounting for cash flows and payments

  • Accounting for funds passing through the cashier.
  • Accounting for settlements with insurance companies.
  • Possibility to enter payment:
    • Cash;
    • Cashless;
    • Certificates;
    • Policy;
    • At the expense of the company;
  • You can see a report on the types of payments and amounts for any period.
  • Accounting for gift certificates and subscriptions for services.
  • Accounting for issued and not issued certificates and subscriptions and the remainder of their nominal value
  • Accounting for cash transactions: receipt, issue of money by types of transactions.

BIT Aibolit Compatibility:

· "BIT Aibolit" is a separate configuration, for which you need any 1C product, with the PROF multiuser platform,

· Easily set up data exchange with 1C Accounting

  • Registry

    • Keeping a record of patients at an appointment in the logbook, taking into account the schedules of doctors and offices. Writing a patient to the logbook of another branch in their city.
    • Accounting and control of cash transactions.
    • Unified registry of a network of clinics.
    • Call center organization.

  • Call-center (integration with software solution BIT.Phone)

    • Formation of lists for calls
    • Call recording
    • Line / Operator load reports
    • Automatic customer detection with display of interaction history
    • Work without additional hardware directly with IP telephony providers

  • Customer loyalty system

    • Storing complete information about clients, visit history. Analysis of the customer base.
    • Sending SMS and E-mail from the program.
    • Extensive pricing options: maintaining multiple price lists, various schemes application of discounts.
    • Maintenance and control of mutual settlements with clients.

  • Mobile app for clients (integration with BIT.Med software solution)

    • Quick appointment
    • Reducing the number of missed visits
    • Promotion of new clinic services
    • Feedback from customers
    • Effortlessly ordering a call from the clinic

  • Veterinary clinic website (integration with a ready-made adaptive website for veterinary clinics)

    • Attracting customers via the Internet: making an appointment, a list of services with descriptions and prices, a page of specialists and forms feedback)
    • Modern design
    • Convenient and intuitive interface
    • Adaptive solution

  • Evaluation of the quality of services and personnel by the clients of the clinic (integration with the BIT.Quality software solution)

    • Obtaining employee performance appraisal from clients
    • Customer surveys
    • Obtaining statistics and generating reports
    • Customer retention
    • Maintaining a competitive environment in the team

  • Medical records

    • Electronic pet medical history card
    • Recording of medical indicators and the ability to view their dynamics
    • Automatic generation of reminders for routine vaccination
    • Drawing up a treatment plan and monitoring its implementation
    • Free form constructor for medical appointments

  • Veterinary hotel

    • Registration of arrival, movement and discharge of animals, room fund
    • Registration of contracts with the owner of the animal
    • Calculation of the accumulated cost of an animal's stay in a hospital
    • Appointment in terms of pet treatment procedures and examinations

  • Employee accounting and payroll

    • Accounting for employee work schedules, automatic filling of work schedules
    • Employee development and popularity reports
    • Payroll preparation
    • Accounting for payroll to employees

  • Warehouse accounting and work with suppliers

    • Automatic write-off of consumables with calculation of the deviation of consumption from the established norms
    • Maintaining all standard warehouse operations: posting goods, inventory, etc.
    • Real-time control of minimum balances of materials and a reminder of the need for purchases

The control system implements the functions of automating operations for financial accounting and warehouse management. The program regulates medical activities in veterinary centers, animal shelters, nurseries, as well as pharmacies at veterinary clinics. In addition, services provided to customers are recorded and planned.

Using the program allows you to increase the efficiency of the veterinary clinic by automating the main areas of activity. Databases store customer relationship data, displaying information about both owners and their pets. The transparency of the business structure of the veterinary clinic and the clarity of control over operations is achieved by dividing them into interrelated blocks and business processes. The program allows you to quickly possess information for the purpose of analyzing and managing an enterprise.

Advantages of "BIT. Aybolit "
The program, built on the basis of 1C, comprehensively solves the issues that arise during the functioning of a veterinary center or clinic. It allows you to save data about visitors, maintain electronic cards owner and pet. Accounting for work is carried out in many types of economic activities: finance, warehouse availability, planning purchases, as well as work with clients. At the same time, various loyalty systems for regular customers, discount systems and informing about future events using SMS messages are supported.

Integrated solution “BIT. Aibolit "allows you to issue reports in the most convenient format: there are many settings for taking into account the parameters of the clinic for their subsequent analysis. The interface is maximally adapted to the needs of users, besides, it is possible to exchange information with the program "1c accounting".

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The main tasks of the control system
The program allows you to create a universal client base: organize the storage of contact data, incl. graphic information and photographs, keep a chronology of visits. Based on the results of examination and treatment, a database of pets, the dynamics of changes is formed, and attachment of various files is supported.

"BIT. Aibolit "carries out accounting of materials in warehouses: the time of receipt, movement within the enterprise, retail or posting of consumables according to the rules of write-off. It is possible to adjust the values ​​of the minimum balances, when approaching which, a warning about the need to replenish stocks will be issued.

Planning in progress veterinary clinicsstarting from the appointment of the time of the client's visit in accordance with the availability of unused staff. The norms of time for performing certain work are established, and a schedule is drawn up personally for each employee of the enterprise. This takes into account the use of the clinic's equipment required to perform the planned services. Overlays on the employment of specific equipment are not allowed, and the time of work of the personnel is monitored. All information about employees and equipment can be displayed in a clear graphical form.

The program controls the following financial transactions: payment by clients for services received, accounting for mutual settlements and issuing information on various types of payment. The salary of the staff of the veterinary clinic is automatically calculated for the output, services rendered and their categories. Reports are generated on the sale of materials and the provision of services, settlements, movements in the warehouse, discounts for customers, etc. Reports are issued according to a flexible system of settings in the form most convenient for control.

All information is classified by user authority to prevent unauthorized access. Installing the BIT. Aibolit "will require any product from the 1C series on a platform similar to typical PROF products of version 1C. The program is compatible with 1C: Accounting. The package includes a distribution kit on a CD-ROM, a user manual and a registration form.

Functionality of the program
Customer registration is performed using an interactive recording calendar. It displays previously scheduled customer visits, automatically detects "windows" in the working hours of employees and unused equipment. Basic data is entered with a minimum of time, and documents - with one click. A convenient transition between appointed dates has been implemented, and the issuance of calendar reminders has been organized in accordance with the entered entries.

The use of the program makes it possible to quickly pre-register visitors, while an automated control of the free and busy time of the staff is carried out. With the help of one application, you can make an appointment with several specialists at once. During the registration of the application, a set of services and in addition to this, appropriate time is allocated for the necessary equipment... The fact of booking a time is automatically registered in the database.

The BIT. Aibolit "allows you to flexibly organize work with clients: visitor cards and their animals have convenient settings, allowing you to assign an unlimited number of pets for one client and vice versa - many owners for one animal. A detailed card index is kept on pets, where their names, breeds, names and types are indicated. All properties of each of the pets are displayed in detail in the calendar, and a specific animal is indicated for each technique. Due to the flexible formation of cards, settlements with visitors are carried out specifically for the pet, therefore, all the necessary certificates and discounts are provided in a timely manner, regardless of the person who brought him. Photos of pets can be added to the database, and a system for storing the results of animal analyzes is organized.

Medical history keeping pet, registration of medical parameters and the dynamics of their development - all this is implemented in the medical unit. The program automatically prompts you to perform routine vaccinations. After vaccination, a mechanism was implemented that counts the time from the date of the previous vaccination, and automatically generates reminders in the planning schedule according to the data specified in the vaccination nomenclature card. The database stores information about the availability of medical materials and their location. It is possible to plan the treatment of a pet and register its results according to templates that are individual for each specialist. Implemented the grouping of reports on the introduced vaccines by various parameters: pets, types of vaccines, etc.

Inventory control conducted according to the data on the list of medicines, laboratory materials and other goods. The list can be sorted by various parameters: category, grade, size, volume, etc. If there are different units of measurement, the program automatically recalculates them. The control of the nomenclature of goods in the warehouse begins from the moment of arrival from the supplying companies and is carried out taking into account the storage locations, movements within the clinic and the issuance of materials to a specific employee. At pre-set minimum balances, a reminder is issued for future purchases. After the provision of the service, the materials are written off without the participation of the user in accordance with the existing standards. Reports on the movement of goods, static data on the consumption of material for one service or their category have flexible system settings.

Read the following materials on the topic:

The BIT. Aibolit "has a set of functions for working with the staff of a veterinary clinic. The database stores information about employees (full name, contact details, etc.). A staff work schedule is maintained, taking into account operational changes according to the planned services. Automatic calculation of wages is carried out according to standard for the whole company or individual payroll schemes. It is possible to use preset calculation schemes that can be arbitrarily adjusted by the user. The formation and printing of pay sheets is conveniently implemented: they can be issued per day, week or month for an individual employee. All types of payments to employees and the state of settlements with them are taken into account. Reports are generated according to the categories of production for employees. The popularity of doctors among visitors is determined, as well as the reservation of equipment necessary for their work with the addition of breaks for technological service.

Pricing is based on several price lists by type of service or commodity item. The established cost is stored for the entire period of activity and can be revised at any date. The BIT. Aibolit ”supports automatic setting of discounts for a set of parameters: cumulative, service time, nomenclature, etc. A price list is formed with the ability to customize the design.

The program database records the full range of services and all sales of the veterinary clinic. Based on this information, the accounting of services provided, goods sold and consumables is carried out; certificates and discounts. When generating documentation, you can quickly select services, materials, perform barcoding and calculate discounts. For goods and materials, their locations are indicated. The pet card displays the progress of laboratory research both in its own laboratory and in other clinics, while their results are automatically displayed in the list. Sales reports are grouped by type of service, time, and performer. A daily report on sales, movement of funds and payments is generated for the clinic administrator.

The program keeps track of money movements at the cash desk, mutual settlements with insurance companies; conducts non-cash and cash payments, according to a policy or certificate, as well as at the expense of the company. Based on the results, the amounts for all types of payments are calculated, subscriptions and Gift certificates for services.

Service capabilities of the BIT. Aibolit "allows you to assign tasks or reminders to performers, regulate user access to information, exchange data with others veterinary clinicsincluded in the general network. Implemented the ability to print specified barcodes for goods and services, as well as their selection in the report using only a scanner (no keyboard and mouse). Each user has a set individual settings, unnecessary features can be disabled to simplify the interface and improve performance.

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