Articles and Lifehacks

Often, subscribers complain that when they try to call someone, there is no connection, the iPhone does not ring or receive calls, despite the fact that the Internet is functioning normally and SMS messages are received.

This is one of the most common problems that phone users come to service center.

Basic steps to solve the problem

• If a similar problem has existed since purchase mobile device, then this is a defect in the communication module. For permission this issue you need to contact the service center for help.
• If the malfunction occurred later, then you can try to work with another SIM card, there may be a problem in the card. In addition, you can contact the office of the mobile operator.
• The main function of the iPhone is to make calls. AT modern world where it is impossible to exist without communication, the absence of a call limits the possibilities of communication both in personal life and in business.
• Prompt appeal to experienced craftsmen will help save your time, as well as reduce the harm caused as a result of procrastination.
• Qualified specialists in a short time will reliably and efficiently repair the phone. If the phone is not receiving calls, do not rely on this problem will resolve itself. It won't go away, it will even get worse.
• So, the water that got inside the apparatus is not in one place, but spreads to nearby mechanisms. This will greatly complicate the work of a specialist.

Why are there no outgoing and received calls on my phone?

Explanations may vary:

• If your iPhone gets wet or mechanical damage(fall, impact) the power amplifier breaks. The solution to the problem is timely diagnosis.
• The most common reason for the device not responding to calls is damage to the radio path binding. The reasons are similar to the previous case (fall or exposure to moisture).
• The device cannot receive calls due to damage to the antenna. Solution: replace the antenna.
• Water entering the device will damage the components printed circuit board. Only diagnostics carried out in a specialized center can solve the problem.

  With prompt contact with specialists, you can restore the device to working capacity at the lowest cost.

• If water gets inside the unit, the power circuit may be shorted, resulting in damage to the speaker.
• If you use the silent mode frequently, you may find that there is no sound when you make a call. Solution: You need to check the operation of the side switch.

The iPhone, for all its logic and simplicity, is a technically complex device with a wide range of features that many users for some reason underestimate. Take although the HEIF format, which allowed users of compatible iPhone models get unlimited space in "Google Photos" to store photos in original quality. Of course, Google promised to close the shop so that everything was fair, but before doing this, people could use this privilege for several years and not blow their heads. However, sometimes even less obvious features come across operating system, which many take for a problem and try to fix with the help of service centers.

Can't get through on iPhone? There may be two reasons for this

Can't call on iPhone

Recently, a friend turned to me for help, who complained that no one could get through to him the first time, but only the second. He said that he had already rebooted his several times, installed everything Latest updates and even received a new SIM card from the operator, because he thought that the problem was in the old one. Needless to say, neither the first, nor the second, nor the third situation was corrected. Moreover, no matter what SIM card he inserted into the tray, calls invariably went through only the second time, and the caller received a notification that the called subscriber was busy.

However, as soon as I took the smartphone in hand, everything became clear. It turns out that all this time my friend had the “Do Not Disturb” mode activated, which prevented the passage of incoming calls. But due to the peculiarities of its operation, the mode blocked only the first call, assuming that if the caller calls again, then something serious has happened and it is better to miss this call.

They don't get through the first time. What to do

• To turn off Do Not Disturb, go to Settings;
• In the list of available options, select "Do Not Disturb";

• Turn off Do Not Disturb mode by moving the toggle switch to the inactive position.

However, the problem that my friend faced has another side. It turns out that iOS has a special add-on that . Because of this, many users who accidentally activate this setting cannot figure out why they are not being dialed by people whose phone numbers were not added to the contact list.

Unfamiliar numbers do not ring. What to do

• To turn off the ban on receiving calls from unknown numbers, go to "Settings";
• From here, go to the "Phone" tab and find the item "Mute unknowns";

• Disable the "Mute Unknowns" function by moving the toggle switch to the inactive position.

iPhone doesn't ring. in the sense does not accept incoming, but voice mail passes. It sounds, of course, somewhat strange, however, just such an unpleasant problem is the place to be. Moreover, Apple users encounter it often enough to consider it completely insignificant.

In most cases, having discovered that his iPhone does not ring (by the way, this can be an “old” 4S or completely new iPhone 6 coated with real gold - such, for example), a user with bad premonitions rushes to a service center or a store with complaints, without really delving into the essence of the problem. But in vain.

The fact is that if, as we have already said, the iPhone does not ring, but the voice notifications play back properly, then you can try to deal with this incomprehensible rigmarole on your own and save your time (and a bit of nerve cells) on trips to the SC.

Firstly, there is always the possibility that your iPhone, however, like any other smartphone or phone, for some reason experienced a sudden failure when connecting to the operator's network. Yes, it happens. But this, as they say, goes away on its own, well, in extreme cases, a reboot is required.

Secondly, when the iPhone does not ring, but forwards calls to voice mail, then this problem, most likely, is also not one of those that can be effectively eliminated only in a service center, you can get by on your own. In general, if this happened, then first we develop the idea in ourselves that nothing terrible has happened to your smartphone.

Most often, the solution turns out to be quite simple, and it is called Do Not Disturb mode. If it is activated, then the iPhone does not ring, and transfers incoming calls to voice mail if the subscriber does not call back within 3 minutes. Then you will notice incoming messages only in the form of voicemail, and not calls or missed notifications, as it should have been.

In iOS 7 and iOS 8, Do Not Disturb is very easy to turn on, and sometimes the user accidentally activates it when fiddling with their iPhone settings, for example, in the Control Center or in the process of changing other settings, which begins with a swipe up from the bottom edge screen.

How to understand that the iPhone does not ring due to the Do Not Disturb mode? It's not difficult at all. Look closely to the right top corner screen. If next to the clock you saw an icon in the form of a small crescent, then your smartphone is still working in the “do not disturb” mode. Further - according to the situation.

If you need to turn it off, then just swipe up from the same bottom edge of the screen, open the Control Center, find the same crescent icon in it (if it is white, then the Do Not Disturb mode is active) and tap once. It's all. The icon will turn gray and the iPhone will go into normal call mode.

Now all that remains is to check if the option to turn on the Do Not Disturb mode by schedule is activated. To do this, go to "Settings", open the "Do Not Disturb" tab and see that both the "Manual" and "Scheduled" options are disabled.

However, if everything is fine with the connection, and after disabling the Do Not Disturb mode, the problem remains, i.e. The iPhone does not ring and still does not receive calls, then you really have to consult with a SC specialist.

Articles and Lifehacks

Often, subscribers complain that when they try to call someone, there is no connection, iPhone won't ring or receive calls, despite the fact that the Internet is functioning normally and SMS messages are being received. This is one of the most common problems that phone users come to the service center with. Also, if you are, a similar problem might also be a possibility.

iPhone does not receive calls and does not ring: basic steps

If a similar problem has existed since the purchase of the mobile device, then this is a defect in the communication module. To resolve this issue, you must contact the specialists at the service center for help.

If the malfunction occurred later, then you can try to work with another SIM card, there may be a problem in the card. In addition, you can contact the office of the mobile operator.

The main function of the iPhone is to make calls. In today's world, where it is impossible to exist without communication, the lack of a call limits the possibilities of communication both in personal life and in business.

Prompt appeal to experienced craftsmen will help save your time, as well as reduce the harm caused as a result of procrastination. Qualified specialists in a short time will reliably and efficiently repair the phone. If the phone does not receive calls, do not expect this problem to resolve itself. It won't go away, it will even get worse. So, the water that got inside the apparatus is not in one place, but spreads to nearby mechanisms. This will greatly complicate the work of a specialist.

Why is there no outgoing and received calls on the iPhone?

Explanations that the iPhone does not ring or receive calls may be different:

1. If moisture gets on the iPhone or if it is mechanically damaged (dropped, hit), the power amplifier breaks. The solution to the problem is timely diagnosis.

2. Most often, the reason for the device not responding to calls is damage to the radio path binding. The reasons are similar to the previous case (fall or exposure to moisture).

3. The device cannot receive calls due to antenna damage. Solution: replace the antenna.

4. Water entering the device will damage the PCB components. Only diagnostics carried out in a specialized center can solve the problem. With prompt contact with specialists, you can restore the device to working capacity at the lowest cost. Of course, according to your location, it is better for you to know.

5. If water gets inside the unit, the power circuit may be shorted, resulting in damage to the speaker.

6. If you frequently use the silent mode, you may find that there is no sound when making a call. Solution: You need to check the operation of the side switch.

Sometimes the iPhone has problems processing incoming and outgoing calls. At the same time, the operator's network icon may show a high level of signal reception and transmission. Let's take a closer look at what to do if the iPhone does not receive a call and how to return this function to the phone.

Types of problems and their causes

Incorrect work with calls can manifest itself in one of the following ways:

• The new call notification does not appear on the screen, and after the call ends, the Missed icon is displayed in the notification center. This type of error is caused by a misconfiguration of the voicemail feature. The phone automatically redirects any signal to it, so you will know about the fact of an incoming call after it is dropped;
• During a call, there is no ring or vibration, but a call notification is displayed on the screen. In this case, you should check the operation of the speakers and, if necessary, replace them with new ones;
• There is no connection on the phone, even if the SIM card is inserted into the phone. The cause of the malfunction is the incorrect location of the card in the tray or a hardware failure of the communication module.

First Aid - Proper iPhone Setup

First, check if the ringer on/off key has been pressed. And add sound on your smartphone. If you hardly hear the call, but it appears on the screen, you need to monitor the sound settings of the device.

Even if the sound in the system is set to the high level, you need to adjust the input volume separately as the two settings are different from each other.

Turn off Do Not Disturb. The convenience of this option is that you can use your gadget in normal mode, but they will not be able to call you and disturb the peace. Many users simply forget to disable this option. Go to the notification center or device settings and deactivate the "do not disturb" slider.

To stop the constant sending of a call to voicemail, you must reset the phone settings through the iTunes program.

Also, starting with iOS 9, the following bug was noticed in the device, due to which the iPhone does not receive incoming calls. If during incoming call your phone is lying on the surface with the screen down, the call will be heard, but the incoming call will not be displayed on the screen itself. How then to accept the challenge?

To do this, open the list running applications(window of all open tabs). The call panel will be available on the second screen. This bug has not yet been fixed by Apple and may appear on the iPhone from time to time.

Gadget repair

If you encounter a problem when the iPhone not only ignores incoming calls, but also does not recognize the operator's network at all, you should check the operation of the smartphone hardware. First, try using a friend's SIM card. In 90% of cases, the failure to receive a signal is due to the blocking of the existing sim.

You may be inserting the card into the SIM tray incorrectly. It should be installed as shown in the figure:

If signal problems appear regardless of the SIM card, the GSM antenna should be replaced. A new part can be purchased at the iPhone Parts Store. Make sure you have the kit before starting repairs. necessary tools: spudger, screwdrivers, tweezers, screen sucker.

Any instructions for self iPhone repair You can find on our website, or call a specialist for to any place convenient for you.

If the sound of an incoming call or messages has stopped playing on the iPhone, this does not mean that it is time to run to the service center. There is a chance that you have stumbled upon a rare, but not an isolated bug. A banal reboot or enabling / disabling the silent mode switch may not help, which is why try using our instructions.

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What to do if there is no sound (disappeared) of an incoming call on iPhone

Despite the fact that the iPhone is a very reliable thing, sometimes users experience a sudden disappearance of the melody when they call. There is an incoming call, but there is no sound signal, what should I do? Below we will tell you how you can solve this problem.

Your iPhone may be muted

In most cases, the ringtone stops playing because the iPhone has been set to silent (silent) mode. Of course, this explanation is very simple, but often it is the most correct one, especially for completely “new” gadget owners.

ON THIS TOPIC: .

To fix this issue, check the volume switch on the left side of the iPhone. If the switch is set to mute, just slide it, and when incoming call the music will play again.

iPhone needs to restart

If the volume switch is in the right position, but the melody still does not sound, your device may need to be rebooted. Forced reboot will fix software errors, which could cause the ringtone to disappear. About how to restart iPhone (4 ways).

No sound on incoming call on iPhone - Do Not Disturb is activated

If your iPhone has stopped ringing, check to see if Do Not Disturb is on. Users mistakenly often activate this mode without noticing it. If you see a crescent-shaped icon at the top of the screen, then you have Do Not Disturb turned on, which turns off all sound notifications.

Solving this problem is easy. Swipe up from the bottom of the screen, open the "Control Center" and turn off the mode. Now sound signal should reappear.

Check sound settings

It is possible that problems with the ringtone arose due to incorrect sound settings. Open "Settings", select "Sounds" and set the volume of the ringtone and notifications to suit you. Here you can also turn on "Change with buttons", which will allow you to adjust the volume of the ringtone using the volume button on the left side of the iPhone.

No sound on incoming call on iPhone - headset mode is mistakenly turned on

If you have tried all of the above methods, but none of them helped, then the problem is somewhat more complicated. For example, your iPhone may have been left in headset mode by mistake. This is easy to check in the Music app or Control Center by clicking on the " Devices».

Try plugging and unplugging your headphones a few times, gently cleaning the audio/Lightning jack with a toothpick, and restarting your iPhone.

Troubleshooting with AssistiveTouch

1. Open the menu Settings → General → Accessibility.

2. Go to the section and activate this function through the corresponding toggle switch. A dot will appear on the screen. additional menus, which can be positioned anywhere on the display.

3. Tap on the menu AssistiveTouch and select " Apparatus».

4. On the right there should be an icon " Mute sound" with a crossed out bell (if not, then move this function to this position), and on the left tap on " Louder” to increase the ringer volume.

5. Disable AssistiveTouch for uselessness.

On your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s and so on, the sound on the call has disappeared, and you do not know what to do?

I think we will solve this problem. Of course, one cannot ignore the hardware, but these breakdowns are rare and will not be discussed here.

In most cases, the sound of the call does not work with an incoming call due to the fault of the users themselves, or rather an accidental disconnection.

Below I will give the most common reasons when the sound disappears during a call (if the problem is not solved, then it is either “individual” or hardware).

What to do if the sound of the call disappeared on the iPhone - the first reason

The second thing to pay attention to is a small switch - "newbies" usually don't know about it.

It is located on the body on the left side. What is it for? So that your phone does not disturb you sometimes - it instantly turned on and can also be turned off instantly. Conveniently.

The second reason why the ringtone does not work on the iPhone

Another equally common reason is the accidental activation of the Do Not Disturb mode.

If there is a crescent moon icon at the top of the screen, then all sound notifications are disabled, including the sound of the call.

This problem is fixed quickly and easily. You just need to swipe up and down the screen to open the control panel and disable this mode.

To turn off, just click once on the "crescent" and that's it. If this is not your case, move on.

The third reason why the sound of the call disappeared on the iPhone

If you often use headphones, then the problem may be in the connector where you connect them.

Quite often, inexperienced iPhone users (as well as other smartphones) are faced with the problem of receiving incoming calls. More precisely, other devices simply cannot reach the subscriber, and this can happen for a number of reasons, which complicates the diagnosis.

In this guide, we will list the most common situations that lead to blocking incoming calls on iPhone, as well as ways to resolve them.

Can't get through to you - Do Not Disturb and Airplane Mode are on

Perhaps the most common case - the user raises the "curtain" of the Control Center and accidentally activates "Airplane mode"(button with an image of an airplane) or " Do not disturb"(the button with the image of a crescent), after which it becomes impossible to reach the subscriber.

• If you call a contact who has activated "Airplane mode", then the phone will tell you that "The subscriber's device is turned off or is out of network coverage".

• If you call a contact whose "Do not disturb", then no matter how much you call, the handset will always be busy ().

The activation of these modes will be notified by the corresponding icon in the status bar of the desktop, and you can disable them in the same Control Center or in the main settings menu. Also note that the mode "Do not disturb" can turn on automatically at a certain time of the day, if such a condition is specified in its parameters.

In more detail the mechanism of the function " Do not disturb" described .

Can't get through (or you) - TTY or virtual TTY enabled

Sometimes, studying the capabilities of a smartphone, a novice user resembles a puppy in a new apartment - he tries “by the tooth” all the possible functions, options and modes that he finds in the settings. The result is usually unpleasant, but easily reversible consequences. For example, you won't be able to get through on your iPhone if you activate the TTY feature (intended for people with limited or total hearing loss) in the " Settings → Main → Universal access → TTY". The inclusion of this feature will also be indicated by an icon at the top of the home screen.

You can't get through (or you) - check the "Black List"

In the case when only one or several subscribers cannot get through to you, especially if it is an ex-boyfriend or an annoying work colleague, then it will not be superfluous to check the list of blocked contacts.

To remove a person from the "black list", go to the menu " Settings → Phone → Lock & ID. call", swipe left on the contact you wish to amnesty, and tap " Delete".

Number identification

In the settings of the standard “dialer” application on the iPhone, there is also the “Show number” option, which, when deactivated, allows you to make calls anonymously. However, often such secrecy has the other side of the coin - operator or network settings other callers may be prevented from calling your iPhone.

At the same time, many users complain that the option " Room display » turns off spontaneously after restarting the iPhone. To make sure that it is active, you should find the corresponding item in the menu " Settings → Phone».

On the one hand, to be in touch around the clock almost anywhere in the world for modern man very convenient, on the other hand, each of us is sometimes forced to answer or reject calls that come at the most inopportune time.

At the same time, to solve the problem, it is enough to take a few minutes to set up the Do Not Disturb mode or add intrusive contacts to the Black List.

Why is it busy when calling on iPhone

It's worth starting with short description The two most common cases of the appearance of short beeps (busy mode) when calling, namely:

1. Busy because the line is really busy - the subscriber is talking to another subscriber;

2. Busy because the subscriber dropped (rejected) the call.

To reset an incoming call on iPhone, you must:

• If the iPhone is locked, double-click the physical On button.
• If the iPhone is unlocked - the red "Reject" button.

Why is the iPhone always busy?

The caller's device has Do Not Disturb enabled

The Do Not Disturb feature does iPhone inaccessible for calls from any numbers, while it can be activated and deactivated automatically at given time(e.g. at night) detailed guide on setting the mode can be found here. In the active Do Not Disturb mode (the icon with the image of the month appears in the status bar), the iPhone also answers incoming calls with short busy beeps.

Of course, there is always the possibility of missing a really important call, for example, from relatives and friends. To avoid such situations, you can make an exception for certain callers and allow them to dial on an iPhone that is in Do Not Disturb mode. To do this, you need to perform two operations:

1. On the page of the desired subscriber in the Contacts application, click "Add to Favorites";

2. Go to Settings → Do not disturb → Allow calls and check the box next to "From favorites".

Why is "busy" only on the first call on iPhone?

Another option, in theory, allowing you not to miss an important call in the Do Not Disturb mode is called " Recalls”, you can enable it in the same menu Settings → Do not disturb (see screenshot above). When active, the feature skips a call on iPhone if it's the second call attempt within the last three minutes.

Your number is blocked (blacklisted as a subscriber)

Blocking subscribers using the "Black List" is done easily and quickly ( detailed instructions on how to work with this function can be found here and here), while the marked contacts from the address book will not be able to reach the user's iPhone, immediately after the call on the handset short beeps "busy". Thus, the "Black List" allows you to solve the problem with specific subscribers, messages and calls from which you want to completely ignore.

According to yablyk