Many users of smartphones running android sooner or later when trying to go to Google Play market the message is displayed: "Error receiving data from RH-01 server".
I will say right away: there is no single solution! One method will help one, another another. The whole point is that this problem has several reasons, and therefore we will consider several ways to eliminate it at once. Try them one by one, and one of them will certainly help you!
The methods are listed in order of increasing labor costs for their implementation, from the simplest to the most complex. Therefore, I recommend that you carry out the manipulations in that order.
Depending on the device and the OS shell it uses, the items indicated in the article may differ slightly in name, but the general meaning and their location remain similar. Screenshots in this article are taken from Xiaomi smartphone Redmi 4x.
Method 1. Reboot the device
Android users know very well: if some kind of error pops up, the first thing to do is to restart the phone. This operating system is so arranged that as it continuously works, a critical mass of some buggy operations accumulates in it, which is why errors occur. Therefore, we boldly do a reboot of the device and try to go to the Play Market.
Method 2: Check the date and time
Error rh 01 may occur due to the fact that on the smartphone (for one reason or another) the date and time are lost. Check if they are correct in Settings.
Set the correct values if the time settings have been reset.
To avoid this situation in the future, disable the "Use network time" option.
Save your changes. If the play market is still not working, move on.
Method 3: Sign out and sign back into your Google account
In the Android settings in the "Other accounts" section, find the Google icon and click on it. In the account options, select "Delete account".
Now you need to restart your smartphone, re-add the current Google account (no need to create a new one!) And log in to it. Did not help? We move on.
Method 4. Clearing the cache of running Google Play services
Now we are finally ready to use the heavy artillery :) In order to clear the phone's memory of any garbage that can lead to problems with applications, you need to reset the cache. To do this, in the Settings, go to the "All applications" tab and look for the "Play Store" item. We click on it. In the screen that opens, click the "Erase data" button.
We do exactly the same actions for processes called "Google Services Framework" and " Download Manager» (Download manager).
All the techniques described above are clearly demonstrated in this video (on the example of “pure” Android), so if at some stage you have difficulty with what and where to click, be sure to watch it:
Method 5: Reinstall Play Store
Well, if the error with entering the Play Market has not disappeared (which is unlikely), there is one more way to solve the problem, but it is more suitable for advanced users. To describe it for a long time, so I suggest just watching the video, where everything is clearly explained step by step:
According to the comments on this YouTube video, this decision saved many users of the google app store from complete despair :)
Friends, what method saved you from the RH-01 error? What helped specifically in your case?
Sometimes in Google Play Market is experiencing a glitch that prevents the user from logging into their account, downloading the app, or updating it. What is the cause of the server error, and how to fix it; how to prevent? Let's try to understand the main problems and find their solution!
Why there may be a problem with the Play Market
Google Play Market is a voluminous application that integrates almost all programs installed on an Android device. The main function of the "Market" is the timely updating of these programs. So, the user does not need to spend time visiting developers' websites to get a "fresh" version of their product. Just enough to set up automatic update.
Google Play Market App
Of course, this level of integration requires an account that stores data about installed applications. Since the Play Market is owned by Google, the account is linked to it, respectively, Google's. And if any problems arise with it, then they are transferred to the "Market", and hence to installed apps. Conversely, failures in the operation of the "Market" can lead to errors in the entire account. However, don't panic right away. Perhaps in your case everything is solved “in two clicks”.
What could be the reasons for the Google Play Market not working properly? Below is a list of the most common.
In this list, problems are listed in order of decreasing chance of occurrence. Before we go directly to the solutions, let's consider what type of errors can appear.
Types of errors
Play Store Server Error
There may be several errors in the Play Market. While each is technically of a different nature, the causes are usually the same for all. This article is intended to help solve only those errors that are listed below.
The occurrence of any of the presented errors is the result of failures of the Google account or the entire system. Some of them may appear when you install applications, others when you update them. Whenever they arise, a set of actions must be taken to solve them. It is impossible to single out a specific way to solve a particular error, since they all appear in different cases and for different reasons.
So, if you get a message about any of the presented errors, check out the ways to solve them.
How to fix server errors in Play Store
As already mentioned, it is difficult, almost impossible, to identify the root cause of a particular error. Therefore, to solve any problem, you need to take several mutually exclusive steps. They are presented below in order of execution.
Checking some parameters
Before proceeding with the steps below, make sure that:
Despite the ridiculous banality, it is often the restoration of these simple factors that helps to return the normal operation of the Play Market. If everything is in order here, go to "Step 1".
As simple as it sounds, sometimes a simple reboot really helps. The fact is that when you turn off the device, part of the cache is automatically deleted. Thus, by restarting your phone or tablet, you can get rid of erroneous files or data.
To reboot, hold down the device's unlock key. In the window that appears, select "Restart". If you do not have it, click "Power off", and then turn on the device manually by holding the same key.
Reboot your device
Reset settings and clear cache files
Erase residual data and clear the cache
In most cases, these steps are sufficient. If they don't help, move on to the next step.
Uninstalling all Play Market updates
Play Market updates can sometimes bring confusion to the system, especially if you have a relatively new model devices. Removing them can help deal with the problem of errors. However, please note that in this case, the settings of the Play Market itself will be reset to the original ones.
To uninstall updates, go to the settings of the Google Play Market app, as we did in "Step 2". Now click the Uninstall Updates button.
Removing Play Market updates
Clearing data from Google Play Services
This application is responsible for the correct operation of the main functions of the Play Market, such as updating or installing programs. Sometimes clearing the cache and contents of "Services ..." helps fix the mentioned errors. To carry out "Step 4", search for " Google Services Play" in the list of programs installed on the device (as we did with the Play Market). Then click "Erase data" and "Clear cache" in sequence.
Cleaning up Google Play Services
Activating the Download Manager program
The Download Manager application is responsible for the hardware ability of the device to download programs from the network and install them. Sometimes the functions of the "Dispatcher ..." may be disabled. To enable them, do the following:
If the "Download Manager" was indeed disabled, it is imperative to enable it, even when this did not help fix the errors. Otherwise, you will not be able to download programs at all.
Turn on the "Download Manager" functions
Deleting your entire Google account
Often errors occur due to problems with syncing your Google account with the Play Market. To fix this problem, you will have to delete your account.
Deleting an account without first synchronizing will result in the loss of personal data. To avoid this, you need to use the data backup function.
Backup is carried out as follows. Go to the "Settings" of the device and find the "Accounts" item. Then select a Google account by clicking on it.
Find "Accounts" in "Settings"
Click on your name mailbox to enter the sync (backup) menu.
Click on your Google account name
In the menu that opens, you will see several items and sliders next to them. The enabled slider means that backup relevant data will be executed. We recommend leaving all sliders enabled. Now press the hardware Options key on your phone or tablet (usually the touch button to the left of the Home button). In the window that appears, click "Synchronize".
Click Sync
After the synchronization is completed, you can safely delete your Google account. The delete button, as you probably noticed, is located in the same place as the "Synchronize" button.
Reboot your device and sign in to your Google account again (just go to the Play Market or Gmail). The device will prompt you to restore your account data from Google servers. Now all applications from the Play Market installed on your device are normalized and synchronized. But if this step did not help you, move on.
Removing incompatible programs
If you have previously installed any programs not from the Play Market, it is likely that they harm your account. It is especially worth highlighting applications for working with the functions of the Market itself. For example, those that are used to receive paid bonuses from games for free.
The operation of malicious applications disrupts the synchronization of data across the entire device and can lead to serious problems. Often such programs are equated with viruses. Therefore, they must be removed immediately. If you did not install them yourself, we recommend using an antivirus, for example, Dr. Web". Install it and scan and then clean the device.
Install Dr. Web»
Reset Android OS settings
This step is, of course, rather radical. Resetting the OS settings will result in the loss of application data, as well as restoring the factory settings of the phone (tablet). However, quite often this method allows you to get rid of all potential problems. Perhaps even from those that you did not even know existed. You can also perform a factory reset if you don't want to follow the above steps.
Troubleshooting by software intervention
This method can be very effective, however, it requires minimal knowledge of the Android OS, as well as some IT skills.
We do not recommend that you resort to the following if you are not confident in your abilities. Responsibility for the implementation of the proposed actions will remain with you, because, as a result, the device may completely break down.
So, to get started, download the file manager for Android devices. good example in this case is "Root Explorer". After downloading, follow these steps:
Using "Root Explorer"
Now you just need to restart your device and try to go to the Play Market.
The correct operation of the Google Play Market, in fact, means the normal operation of the entire operating system. Therefore, even if you do not need to download or install applications from the Market in the near future, but any of indicated errors exists and needs to be corrected immediately. This will help to nip potential problems in the bud, and therefore save both your personal data and the device itself.
Let's find out the reasons for the failures in the Google Play Market: it says there is no connection, you need to log into your account or a server error. Various service problems, malfunctions in the device selected for this purpose, and many other reasons can lead to poor performance of the application. What to do if you can't log into your account? In this article, we will look at the main causes of crashes and errors related to the Play Market and how to fix these problems.
Method 1: Reboot Android
Since the system freezes quite often on Android, it is necessary to carry out device reboot.
In addition, this will allow troubleshooting not only in Google's work Play, but also with bugs in other applications.
Method 2. Reset Google Play Market settings
The play market application on the tablet may not work due to a large amount of unnecessary information, therefore, you should reset the settings using the following steps:
After the actions taken, it is recommended to restart the device for the system to quickly recognize the changes made.
Method 3. Remove Google Play Market updates
As in the first method, you need to go to the settings menu, select the "Applications" or "Application Manager" section, in which click the " Uninstall updates", which will lead to the starting state of the play market.
Method 4: Reset the settings of the Google Play Services app
In order to achieve the functioning of the play market, it can be useful to reset the Google Play Services settings. To perform this operation, you must perform the following steps:
Method 5. Activating the "Download Manager"
Play Market problems may occur due to the disabling of this service application. In order to activate the "Download Manager", you must first go to the settings menu of your device, then, using a swipe, go to the "All" section, where you can select the required item. When you stop the application, you should click the "Enable" button.
After the operations performed, you need to reboot the device, followed by checking the correct operation of the Play Market.
Method 6. Deleting a Google account
When running this action, it must be borne in mind that when deleting an account, the loss of the necessary and important information. In order to avoid unpleasant consequences, you should first synchronize the data, that is, create a backup copy. For these purposes, go to the settings menu and then select the “Accounts” section in it, after opening which, you need to select your account.
After the completed actions, the synchronization menu will be available, all that remains is to click on the mailbox.
After opening, you need to select the items that you need to synchronize. In most cases, users create backup copies of personal information and "Contacts" using the selected section. To save important information on your tablet or phone, you must press the "Options" button and select " synchronize". After the actions taken backup copy all applications will be created at the same time.
After synchronization, you can safely delete your Google account. When you re-login to this account, the device will prompt you to restore the backup information.
After the account has been deleted and restored again, the applications should be back to normal. In the event that the performance of the play market is not fully implemented, then you should use the following method.
Method 7: Presence of incompatible applications
The functioning of the Play Store may be disrupted or completely blocked due to the presence of some applications that the user installed independently. Such applications exist in in large numbers. Among these applications, "pests" is the well-known Freedom, with the help of which the user can make in-game purchases in a free version.Method 8. Setting up the "hosts" file
If your device is equipped with the " Freedom”, and in your opinion, it contributes to the failure of the play market, then you need to configure the “hosts” file.To make settings given file, you need to go to the settings menu, select the section "Application Manager" - Installed, and select "Freedom". After opening the menu of this program, you should click on the "Stop" button, after which the application is deleted. The main thing is not to neglect the rules of the proposed operation, namely: first stop, then delete.
After the device reboots, you need to check the functioning of the play market. if there is no change, use the following method.
Method 9Reset Android Settings
Even though resetting all existing settings is a fairly radical action, it contributes to solving most problems not only in the operation of applications, but of the entire system. Going to the Android settings menu, you need to select "Reset settings" in the section " Recovery and Reset».
Before performing a reset, it is recommended to check the synchronization of the necessary information again. The data stored on the memory card will remain untouched.
Method 10. Checking the Internet connection
Sometimes, it is the banal lack of connection to the Internet that causes failures in the application. After checking the connection, you should restart the router.Method 11: Enable Google Accounts
Problems may occur due to a disabled Google account. Application activation " Google Accounts” takes place in a special section.Method 12: Checking the time and date
If the connection is constantly disconnected, you should check that the time and date are set correctly.If the Internet connection is connected, but the connection was still not made, you need to repeat the time zone and time setting by synchronizing these parameters with the network by entering the menu section " Settings”, where selecting “Network time zone” and “ date and time”, tick these options.
The Google Play service is designed to make it easier to find the right content for Android, but there are enough problems with its work. Recently, users discovered this: “An error occurred while receiving data from the server. ". It is characterized by the inability to perform actions with the application, due to the fact that there is no packet data transfer.
Causes of error DF-DFERH-01
The reasons are almost always a problem with the software files. Sometimes they are incorrectly updated or installed during the first installation of Google Play on a smartphone. A cache clogged with residual data is also among the culprits. It is noteworthy that this download bug appears more often after applying Android firmware updates.
What to do to fix the error
Probably the most simple solution there will be a deletion Google updates-services on the phone. Open in the Settings information about the Play Store and Google applications - uninstall updates. You can do this on a device with superuser rights, or simply launch the market, type these programs through the search and uninstall the updates.
Cache
You can try to clear it by simply restarting the phone. It is also recommended to go to the Manager - Information about Google Services Framework and Google Play for additional uninstallation of unnecessary components. In addition to the cache, be sure to click on the "Erase data" item.
Market
Try reinstalling the app itself. It is advisable to restart the smartphone after each such action. Make sure you only download current version shop. Sometimes "An error occurred while getting data from the server. ' occurs due to outdated databases on older versions.
Account
Google account the only way to go to Google Play. Try the option of re-synchronization (deleting data and connecting a new account). Log in with a different username. You can borrow it from a friend or create another user. Although sometimes it saves a normal exit followed by a reverse entry. Perhaps the synchronization is broken at a certain point and it is worth the wait.
Data reset
In every Android, there is an item in the menu regarding resetting data. It can be called differently for all models, but the essence, I think, is clear to everyone. Perhaps something like this: "restore (backup) and reset." But remember to delete all information on this moment, be sure to save important directories.
Firmware
Sometimes not very advanced users decide to change the firmware on their own. They download the first one that comes across, and it subsequently begins to create a bunch of bugs. Don't think that one app can't point to a bad build. The solution is to upgrade the OS to official version. Entrust this matter to a professional with extensive experience, if you are not confident in your abilities.
Virus
Everything is very serious. The Google application painstakingly monitors various third-party interventions, if such is detected, then the receipt of data is immediately blocked for this user. The only option is to scan all storage media of the smartphone for Trojans. It is better to resort to the help of computer antiviruses.
Conclusion
Such simple steps should fix the error in your phone or tablet. The main thing is to start simple. You can apply device cleaning using the built-in function, or third-party utilities (Clean Master, for example).
Errors in getting data from the Google Play server are quite common, especially the RH-01 error. What is this error and how to say goodbye to it, read in this article.
What does error RH-01 mean?
Error RH-01 most often occurs when various changes are made to the functionality of the gadget. It concerns wrong google settings Play, low-quality custom firmware, installation wrong date and time or from the system of your device is deleted or frozen google app Services Framework. If you froze it yourself, then defrosting it will not be a problem. But how to put Google Services back in place?
How to fix RH-01 error without Root and Recovery?
1. First of all, restart your device, if the error persists, then this is not a single insanity of your device
2. Make sure the date and time are correct and correct if there is a mismatch
3. Clear cache and data in settings. This article will help you with this.How to clear cache on android?.
4. If it doesn't help, delete your Google account from the device, reboot, go to Google Play (GP) and log in to your account. If you have problems, read the article.
Installing Google Services with Root Rights
If you yourself decided to delete the services, but made a backup, then everything is simple, return the application to its place. If everything happened “by itself”, then the guide will help you and Root rights, since these actions are performed in the root of the device's memory. You will learn how to get Ruth rights in this.
If you have root rights, then you can try to go to the section /System/App and check permissions phonesky.apk And GoogleServicesFramework.apk, should be “ rw-r-r”, correct if necessary. If these files are not present, then you will have to install the GP manually.
Before downloading GP services, you need to know one important feature - this application is installed under the screen density ( DPI). If installed incorrectly, it will work poorly, or not at all.Installing Google Play:
- Download the application Google Play Services
- Look for one of these .APK files: com.google.android.gms/Google Play or Services/GmsCore. The name depends on the device model and installed firmware. Need to search in system/app or data/app, sometimes found in both places.
- The downloaded version of GP services is placed first in system/app. Expose the rights rw-r-r". Reboot your device.
- If the previous point did not work, then do the same in the folder data/app.
We fix the error when receiving data from the RH-01 server using custom recovery
On some devices, you can install
