Why do Android devices work with the service? Google play Is the market having problems? Many users are familiar with these situations. The reason may be technical problems Google services or malfunctions of the smartphone (tablet) itself, from which you operate. There are a lot of options, but we have selected a dozen of the most common difficulties and described the ways to find a way out of the situation.

Method 1: Restart your Android device

Restarting your smartphone or tablet is the first thing to try if suddenly Play Store refused to work. Alternatively, the reason could be a system freeze (users encounter this situation quite often). The most interesting thing is that a reboot often helps not only in case of failures in working with Play Market, but also in case of problems with other services and applications. It also happens that the device has rebooted, but the market does not want to work. Then you can try other methods.

Method 2: Reset Google Play Store Settings

Resetting the service settings also helps quite often, and it is done as follows:
1. Go to the smartphone (tablet) settings menu;
2. Select the section " Applications" or " Application Manager»:

3. Find the Google Play Store in the list, select it;

4. In the application control window that opens, select “ Clear cache" or " Erase data", Click on this button.

5. We reboot the Android device so that the system responds to the changes made to the settings.
6. If the Play Store does not work, try other methods.

Method 3: Uninstall Google Play Store Updates

Everything is done in the same way as in method 2 described above, with the only difference that instead of "Clear cache" the button " Remove updates". The application will revert to its original version, where it worked fine before installing the updates. If the problem is really new version software, or an Android device, due to technical imperfection, these updates "do not pull", then the service will work in the usual mode for the user. No new features, but fine.

Method 4: Reset Google Play Services app preferences

Factory reset is one of the most effective solutions for problems with the Play Store. The procedure in this case is as follows:
1. Menu "Settings";
2. Section "Application Manager" or "Applications";

3. Select " Google Play Services»;

4. Open the menu, select " Clear cache", Click.

Method 5: Activating the "Download Manager"

It is possible that during the operation of your tablet or smartphone, you accidentally turned off “ Download manager”And did not attach any importance to the fact that the service application stopped working. To reactivate it, you need to go to the Android device settings menu, then to Applications, then using the All swipe, then find the Boot Manager and turn it on by pressing the desired button. Restart your smartphone and check if the Play Store is working.

Method 6: Delete Google Account

We warn you right away: by deleting your Google account, you can lose the necessary and important information, therefore it is recommended to create backup(perform data synchronization).

1. Go to the settings menu;
2. Select " Accounts»And find your own in the menu that opens, click;

3. In the synchronization menu that opens, click on your mailbox;

4. Select items to synchronize (save in a backup copy). Usually these are "Contacts" and other personal information available in the device's memory. To select sections, just click on them. If you care about all the information contained in the Android device, click on "Options", then select " Synchronize"- you will receive backup copies of all available applications.

You are now ready to delete your Google account... When you re-enter the device from it, you will be prompted to restore information from a backup.

But let's return to the procedure for deleting a Google account to normalize the work of the market. After creating a backup, you need to return to the previous menu and this time select "Delete" and not "Synchronize". Click on the corresponding button, then reboot your smartphone (tablet) and sign in to your account again. Deleting your account usually helps to get rid of problems related to the operation of Google services. If this does not happen, try other methods.

Method 7: uninstall incompatible applications

Sometimes users independently install applications, the presence of which negatively affects the operation of the Play Store service, and in some cases may even lead to its blocking. The list of such programs is very long, but the most common culprit of problems is the software popular among gamers. Freedom, which gives you the opportunity to make in-game purchases for free. Most likely, it is this application that will have to be removed in order to solve the problem with the market.

• 1. In the Settings menu, find Application Manager, then Installed.
• 2. Scroll through the list until you findFreedom, select it.
• 3. Click on " Stop»In the application menu that opens in front of you.
• 4. Remove Freedom. It is very important to first stop the program and only then uninstall the application.
• 5. Restart your Android device.
• 6. Check if Google Play is working.

Did not help? Trying other options for solving the problem.

Method 8: Configuring "hosts"

This system file in Android devices is located at / system / etc / hosts. It is used to block access to unwanted resources. Initially, the file contains a single entry localhost 127.0.0.1... Due to the actions of cybercriminals who wanted to block your Google account and receive money for unblocking, the market address may also be there. Remove this line, resetting the hosts file to its original state. For such actions, you may need to get root rights. How is it done on different devices we have repeatedly told on our website.

Method 9: Hard reset all Android device settings

Full reset - the method is radical and effective, but preparation is necessary for it. Otherwise, valuable information can be lost. Synchronize your data - create a backup as shown in method 6. Make sure that this procedure is completed successfully. Now you can go to "Settings", find the "Restore and reset" section, where you can perform "Factory data reset". Then restart the device and restore the information using the backup copy.

Method 10: check your internet connection

Before setting up an Android device and deleting something from it, make sure you have Internet access. Check your connection speed, restart your router and recheck the connection quality again.

Method 11: Activate Google Account

Quite often, a Google account is disabled. This can be checked by going to the appropriate section of the menu. Find the Google Accounts app, activate it if it's disabled. The problem with the market will be 100% solved.

Method 12: adjusting the time and date

Incorrectly set date or time can cause problems with the work of google Play. This is due to licenses and other nuances of the work of Google services, depending on time constraints. If there is a network connection and its quality is satisfactory, reset the time and date. Do not forget correct time zone... This is done in the "Settings" menu in the items "Date and time", "Date and time of the network", "Time zone of the network" by highlighting the desired option.

We hope that at least one of the methods we offer will be a lifesaver for you and help to normalize the operation of your Android device with the Google Play service. If he finds his own, then send it to us - perhaps he will help someone else.

Owners of Android devices quite often face a rather unpleasant problem: the Play Market does not work, without which the smartphone or tablet will not receive updates for applications, and the user will not be able to download the game he likes. If it has not bypassed you either, then from today's article you will learn how to deal with it. Believe me, there is nothing complicated, but before moving on to the solutions, you need to figure out for what reasons the Play Market does not work.

Reasons why Play Market does not work on Android

Photo: Play market does not work

There are actually dozens, if not hundreds, of reasons. The most common and frequently encountered:

• Play Market may not work due to technical work. Of course, this happens extremely rarely, but you should not cross it out. As a rule, they are conducted for a short time, therefore it is enough to wait a little and try to re-enter the Play Market.
• Due to the wrong time or date. A very common reason is when the user simply does not notice that the time is displayed incorrectly. As a rule, the Play Market does not work, and an error is displayed as an explanation that there is no connection.
• Internet connection problems. Very often Play Market does not work due to lack of network coverage or connection to an access point.
• There have been changes in hosts file... Programs installed on your device may change the system files Android. As a result, the Play Market may stop launching. To fix the situation, you need to edit the file, which is described below.
• The Play Market on Android may not work due to various applications, for example Freedom, which are blocking access to it.

What to do. Ways to fix errors

So, we figured out the reasons. Naturally, there can be much more of them, we have only selected the most frequent ones. However, the methods of "revitalizing" the Play Market, which we will analyze, work in most cases.

Checking the connection to the Network

First of all, make sure your device is connected to the internet and it actually works. It is very easy to check this - launch your browser and try to load any page. If all else fails, go to the settings and make sure that data transfer is enabled. If you are using Wi-Fi, then check the connection accordingly.

Reboot the device, set the time

The easiest method that can be used when the Play Store does not work, and when the smartphone freezes, and for many other problems. You may be skeptical about this method, but in 50% of cases, a reboot does help solve the problem.

If you are sure that everything is in order with the Internet connection, then it is worth checking the time and date settings. It so happens that the user simply incorrectly set the month or day, which led to an error like "No connection". Check the entered data carefully.

Resetting the settings and clearing the cache

• Go to the device settings (gear image).
• Find the "Applications" or "Application Manager" item, which lists all installed programs.
• Find the Google Play Market with the corresponding icon.
• Here we are looking for the buttons "Clear cache", "Erase data" and "Delete updates" - click on everything.
• To fix the operation, we recommend that you restart the device so that the system sees the changes faster

In addition, a similar operation can be done with another program - "Google Play Services". You can find it here.

After that, we check if the Play Market is working, the problem is solved - great, no - go to the next step.

We turn on what we turned off

Often, users accidentally or intentionally disable services or programs that are important for the system, and as a result, the Play Market does not work. Make sure the Google Accounts app is active by selecting the appropriate item from the list of programs. If disabled, just click the Enable button. Also check if the Download Manager application is enabled, without which, by the way, many services on an Android device may not work. After completing the steps, try to launch the Play Store. Still not working? Do not be discouraged, we have considered only part of the methods.

Remove Google Account

Often, problems with access to the Play Store on Android come from an incorrect Google account setup. It is represented by an account that contains the login and password entered during registration (the very first entry into the Play Market). It is not clear why, but it is account problems that often cause various errors, including those with the Play Market, especially on old ones. Android versions.

Before proceeding with deleting your Google account, you need to save important data (synchronize), otherwise you may lose the necessary information.

• We go to the settings.
• We find the accounts section, which lists all the services, the data from which is stored in the device's memory.
• We select the item "Google".
• You will see all the accounts associated with Google services.
• Select the one you are using by clicking on it.
• A menu will appear, which lists the possible actions, select "Synchronization".
• We mark the items that need to be synchronized. Typically, users back up contacts or personal data from the device memory. By the way, in the same menu you can put a tick in front of "Auto-sync" - the most important information will definitely not be deleted.
• Wait a while for the process to complete

Now you can safely delete your account without worrying that all data will be lost. To delete, click on the three dots (menu) located in the right upper corner... Select "Delete" from the list. After confirming the action, your account will be deleted. Reboot the device, and then try to launch the Play Market by entering the username and password for the account. Usually, this method helps with the solution of the problem.

Removing third-party applications

Have you tried several methods, but Play Market still does not work? It is possible that the cause of the problem was your actions that disrupted the performance of the system. The fact is that Android, unlike iOS, is not so strict about unknown applications. The operating system, as well as the App Store, carefully check each program, preventing suspicious ones on the smartphone. On Android, you can install anything you want. In the same Play Market full of incomprehensible programs.

Very often, the Freedom application, which is popular among users, leads to the inoperability of the Play Store. It is used to bypass the license check, which is exactly the same produced by the Play Market. It is also used by users to emulate purchases (make them for free) in games. That is, it specifically intercepts application requests to Google Play. Therefore, the solution to the problem with the non-working Play Market, if Freedom is installed, is either disabling or completely uninstalling the program.

Problems can be associated with other programs as well. Think about what applications you installed before Play Market stopped launching on your tablet or smartphone. Scroll through the list installed programs by removing those that you think may be affecting the application. Finally, reboot the device.

Checking and cleaning the system

In the process of working in the operating system, various garbage can accumulate, which will interfere with the launch and operation of the Play Store on Android. Cleaning is very simple: install the application Clean master(since we cannot launch the Play Market, then download it to the computer and drop it onto a smartphone or tablet), launch the check and wait for the end of the process. It will not be superfluous to check the system for viruses. To do this, download the antivirus from the official website of the antivirus software developer - today many companies support mobile devices, for example Dr. Web or Kaspersky.

Fixing the hosts file

Working way that will fit experienced users... By the way, we recommend it in case you don't want to delete Freedom by refusing free coins in games. The problem is that some applications run their "roots" in system files operating system, slightly changing them to make the conditions as comfortable as possible for yourself.

Please note that this method only works with devices that have ROOT (superuser rights). Getting them is actually very simple and fairly fast, for example, using programs: Framaroot, VRoot, King ROOT(not work on all devices). Although, if there have been changes in the hosts file, then most likely you already have ROOT rights.

So, for starters, if the Freedom application is installed, disable it in the Applications menu (Settings).

• Make sure you have superuser rights (you can install the Root Checker program).
• Start one of the file managers, granting it superuser rights (a window with a proposal will appear). We recommend using ES Explorer or Root Explorer.
• Open the System folder, then ets, where the hosts file is located.

Be sure to make a copy of the file, saving it in a different place, so that in case of problems, you can return everything to its original state.

• Click on the file holding your finger until a menu appears, in which click on the "Edit" item.
• Erase everything except "127.0.0.1 localhost".
• Confirm saving the changes to the file.

If the listed methods did not help and the Play Market still does not work, then we proceed to radical measures - a return to the factory settings.

During the operation, all data and programs from the phone memory (photos, music, contacts, etc.) will be deleted, the settings will return to their original state (the theme of the design, the ringing tone will change). In general, your smartphone will be like new. So take care of your data by making a backup. By the way, the information stored on the memory card does not need to be deleted.

To perform a factory reset, go to the device settings and select "Restore and reset" (in earlier versions Android - "Privacy"). Select "Reset phone settings", read the warning and confirm the action. The smartphone will reboot, after which you can try to enter the Play Store. In the vast majority of cases, the method works, but you will have to reinstall the necessary programs.

If you went to this page, then most likely, Google Play does not work for you, This problem occurs quite often, but fortunately, it is usually solved very simply. We have compiled 7 for you possible ways how can you fix this error.

First. Clearing the Google Play cache
It often happens that Google Play starts working fine again after clearing the application cache where temporary data is stored. Do the following step by step: Settings / Application Manager / Downloaded. Find the item "Google Play Store". We open the application window and here we need to click on the "Clear cache" item.

After that, your market application should work.

Second. Delete Google data Play
If even after cleaning google cache Play didn't work on your phone, let's look a little deeper - deleting Google Play data. There is nothing complicated here and almost exactly copies the point above. Only instead of "Clear cache" you need to select "Clear data". After that, information should be deleted from the application itself.

Third. Delete google updates Play
If Google Play stubbornly refuses to work humanly, then again we repeat the procedure, which is already painfully familiar, but instead of "Clear cache" and "Clear data" we select the item "Delete updates". After that google app Play will be completely virgin after installation.

Fourth. Clearing the cache Google Play Services
Google Play still not working? So we should look into Google Play Services and clear the entire cache there: Settings / Application Manager / Downloaded, we find "Google Play Services". Open and click on the "Clear cache" button.

Fifth. Turn on Downloads (Download Manager)
It is worth looking back into Settings / Application Manager / All and find the "Downloads" item. Open it and if for some reason it is disabled for you, then you need to re-enable it. Remember - it must always be ON.

Sixth. We delete the Google account registered in the settings and restore it back
This is practically the last option that can make Google Play work. Open Menu / Settings / Accounts and Synchronization (Accounts). Open your Google account settings. In theory, you should have the item "Delete account". We select it and reboot the system. Once again, after booting your smartphone, open Settings and Account Editor to restore your account again.

Seventh and last. Reset phone settings
This is already the most radical method that can only be. If none of the above suggested works for you, then you can reset all data in the phone and return to the factory settings. Of course, we recommend that you back up your data in advance. Rollback is very simple: Settings / Restore and reset / Reset phone settings. You can find more detailed information on how to do this.

If nothing and these 7 points helped you (although the latter should do it for sure), you just have to carry your smartphone to service center... First of all, it may be memory problems, so other nuances are possible. But it comes to this very very rarely. If you have carefully read the entire article, then with a probability of 99.5% you will be able to solve this problem yourself. Also, if you have any questions, feel free to ask them in the comments below.

Very often, users of tablets and phones on Android have various errors, due to which Google Play does not work and, accordingly, it is impossible to enter the online store to install and update applications. Sometimes this can happen if the date and time are incorrectly set on the mobile device. If everything is set correctly, then, as practice shows, most often the Play Market does not work due to a software failure caused by incorrectly saved data. Let's try to reset them. To do this, open the settings of your smartphone or tablet and find the "Applications" section.

Open the "All" tab, find there Google Services Framework and open it.

We press first on the button "Clear cache".

Then - on the button "Erase data".

We return to the list of applications and find there Google Play Store... Do the same with him.

We reboot Android and try to enter the Play Store again. If everything is fine, then you will be required to agree with the condition license agreement and then the application will start working normally.

If you still can't log into Google Play and Android gives an error, then the "root of evil" is most likely associated with a Google account. If there is a problem with it, then the Play Market does not work either. Trying to fix it.
First, let's try this - go to the settings, find the section “ Accounts"And select the Google account:

Uncheck all synchronization boxes. If you have them made in the form of sliders, as in the screenshot, then move them to the left so that they become gray. Reboot and return to the accounting parameters. Put the checkboxes back and start synchronization. After that, we try to enter the Android Market. Doesn't work and the error google play writes that "you need to log into your account"? Well, you have to kill the account altogether. To do this, you need to go to its parameters and click on the "Options" icon in the upper right corner:

On some phones and tablets, this button can be made in the form of three dashes or three squares. When you click on it, the following menu should appear:

We select the option "Delete account".
Reboot Android, go to Settings, open the "Accounts" section and create new account Google As a rule, after that, the Google Play Market works fine again and does not glitch. True, sometimes you have to create an account not through a phone or tablet, but first on a computer, and then entering data on a mobile device.

Buying used or new chinese smartphone, be prepared for the lack of Play Market and other Google services. In such cases, you have to install software with his own hand. There is nothing difficult in this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.

Ways to troubleshoot the Play Market installation error

Problems with installing Google Play services may arise for the following reasons:

• failure of the operating system;
• using inappropriate firmware;
• damage installation file APK;
• incorrect deletion of the Play Store previously available on the gadget;

To eliminate these reasons, you can resort to the following methods:

1. Downloading another Play Market installation file.
2. Non-standard Google Play installation.
3. (tablet).

If the Play Market is not installed on your gadget, the first thing to do is download another one from the Internet APK file... In this case, you should look for it on well-known and trusted resources (for example, on the site w3bsit3-dns.com).

The cause of the error can also be a single failure in the work of Android. Therefore, your next step should be to re-install the Google service. If this did not help to establish the Play Market, then the problem is of a more serious nature and it is necessary to fight it with more radical methods.

Resetting the system to factory settings

Considering why Play Market is not installed on Android, it should be noted that the reason lies in the conflict between Google services and the software available on the device. Any program located on the device can act as a conflict. In this case optimal solution the problem is to reset the OS to factory settings:

Hard Reset will erase all user data from the phone. Therefore, all important information it is recommended to copy it to a safe place (for example, on a PC).

Custom Google Play installation

If after the Play Market it has not been installed on the smartphone, you can try to download it in a non-standard way. The fact is that the GApps service may not be provided on Chinese devices. In this case, the usual installation will not lead to the desired result.

We will use the Mobile Go file manager as the installer. The procedure will be as follows:

After completing the described actions, the Play Market on Android should work.

Cleaning a mobile device from residual files

If the phone was bought from hands, that is, it was already used before you, it is possible that former owner previously installed the Play Market on it. In this case, the removal of the application before the sale of the device could be done incorrectly or not completely, as a result of which residual files were saved in the system. It is they who can cause a failure when reinstalling Google services.

Usually the leftover files are hidden in the data folder. Since it is a system one, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need file manager Root Explorer which works great with system directories.