Htc one The M8 is an attractive looking smartphone with unique features and functions that help it stand out from the crowd. But as we know, there are no perfect devices: like all smartphones, they have their own problems and malfunctions.

In this article, we will list the most common HTC One M8 smartphone problems and solutions.

Problem: Notification indicator does not work

Some HTC One M8 users notice that their new smartphone does not have a light indicator: ideally, it should blink when new notifications appear, for example, when new ones are received. text messages or Email... For most users, it works with a low battery level and during charging, lighting up orange or green (albeit dim), but when new notifications appear, it refuses to work.

Possible solutions:

• First of all, go to the menu [Settings> Display & gestures> Notification indicator] and make sure the light is on for the desired notifications.
• There is a possibility that the indicator problem is related to some application. You can check this by restarting your phone in.
• If the problem is with the application, then you will need to determine with which one: go to the menu [Settings> Apps], to a tab with all applications. Any application related to sending / receiving messages can be the culprit. You can try disabling your apps one by one or doing a factory reset and then selectively reinstalling required applications... After disabling / reinstalling, remember to check if the notification indicator is working.
• If all else fails, then you can try to exchange the device with the seller.

Problem: Low volume during a call

Several owners of One M8 faced a problem low level volume during phone calls. You may think that the other person is speaking very quietly or even hung up. This problem occurs even if the volume is turned up to the maximum.

Crutches:

• Try changing the position of the speaker: HTC has directional speakers and sound comes from the left side only. Try to move the phone slightly away from your ear and move it around until you get a loud, clear sound.
• Alternatively, you can go to the [Settings> Calls] menu and enable Hearing Aids mode.
• You can try using a bluetooth headset.

Possible solutions:

• Make sure nothing is covering the speaker grill. Try blowing compressed air into it.
• If all else fails, try returning the phone to the retailer.

Problem: Booting in Safe Mode

Some HTC One M8 owners have noticed that the phone boots into itself (you will see a message about this in the lower left corner of the screen).

Possible solutions:

• Most likely, a simple reboot will be enough to get out of Safe Mode. Press and hold the Power key and then select Restart. After that, the phone should boot into normal mode.
• If the phone boots up again in safe mode, try a factory reset. First, save all the necessary data from your phone (music, photos, videos, etc.), then go to the [Settings> Backup& Reset> Reset Phone Settings] and select Erase All Data, then click OK.

WiFi problem: phone won't connect to network / keep disconnecting / very slow baud rate

While using HTC One M8, some people encountered Wi-Fi network problems: the smartphone either refused to connect to the network, or the connection was disconnected and not automatically restored, or the data transfer rate was very slow.

Crutches:

• Try turning it on and then off on your phone Offline mode and then restart your phone.
• Restart HTC One M8 and your router. The connection may recover for a while, but the problem may recur.

Possible solutions:

• Delete the existing connection and reconfigure it.
• Install the Wi-Fi Analyzer app and check if the channel you are on is congested. If there are more free channels, then you can switch them on the router (see the instructions for the router).
• Make sure your router has an updated firmware.
• Check your router settings, and in particular the Mac address. Change the settings if necessary.

Problem: "Ultimate Power Saving Mode" is missing

One of the main features of the new smartphone, which HTC announced, was the Extreme Power Saving Mode. The mode puts the phone almost into sleep mode, allowing you to perform only the most energy-consuming tasks and extending the life of the phone with a battery charge of only 5% for up to 15 hours. On some HTC One M8s, this mode is missing (mainly for US residents), and the reason for this is more early versions software that does not yet have a maximum power saving mode.

Decision: Users who are left without the maximum power saving mode need to wait for the software update. Available Updates you can check under [Settings> Software Updates> Check Now]. 1.54.401.5 is the first version with support for this power saving mode.

Problem: "SIM card is missing"

A significant number of HTC One M8 owners report that a message appears on the screen of their smartphone that the SIM card was not found. Usually this error appears randomly and has nothing to do with user actions.

Possible solutions:

• Find the SIM card slot, open it with a paperclip or pin and remove the SIM card from there. Reinsert the sim card into the slot and see if that resolves the problem.
• Try cleaning the SIM card and its contacts with rubbing alcohol on a microfiber cloth. Clean the SIM card carefully to avoid damage; be sure to dry the card before reinserting it into the slot.
• If you suspect that the card is loose in the slot, you can slightly increase its thickness with electrical tape, leaving only the contacts exposed. This may slightly increase the thickness of the SIM card to prevent movement inside the slot.
• If this happens with different SIM cards, then you should contact your dealer for a replacement device.

Problem: keyboard language is constantly switching

Some people have problems with the HTC keyboard, in particular, while typing messages, some users notice that they are typing in completely different languages, and the problem here is not in the software, but in the awkward movements and inconvenient location of the keyboard itself. But in any case, it is annoying and inconvenient for users.

Crutch:

Try changing the keyboard: you can put SwiftKey or free option from google.

Decision:

If you don't want to give up the default keyboard and just want to fix the problem with extra languages, then open the messaging application, display the keyboard and click on the gear button to open the keyboard settings menu. Click "Select keyboard" and uncheck the boxes next to languages ​​that you do not use.

Problem: the phone suddenly turns off

In some cases, HTC One M8 crashes and turns off: this problem also happens randomly, and users do not notice any patterns of its appearance - the phone just suddenly restarts.

Possible solutions:

• The first solution that comes to mind is a factory reset. Go to [Settings> Backup & reset> Reset phone> Erase all data> OK]. Do not forget to save all the necessary data from your phone in advance!
• If you think the problem is caused by an application or program, go to [Settings> Power> Usage]. This menu will show which program is consuming a large number of resources and causes the phone to turn off.

Problem: the camera app crashes in portrait mode

Apart from the complaints about the quality of the HTC One M8's pictures - unfortunately, we can't do anything about this - some users have mentioned the camera malfunctioning when shooting in portrait orientation. At the same time, most of them did not have problems in landscape orientation, but changing it led to the fact that the camera application "crashed".

Decision:

As it turned out, this issue is directly related to the LastPass app - the popular password manager - and its latest update. The good news is that you don't have to uninstall the app or use another photo app - LastPass and your smartphone camera can live in harmony with a few simple steps:

• Sign in to the LastPass app
• Go to Settings> App Associations
• Select the camera and check the "Do not show the fill window"

In all cases, this resolved the camera issue.

Problem: Bluetooth won't connect

Bluetooth is one of those problems that appears on almost all phones, especially when it comes to trying to pair a phone with a car. As we understand it, HTC One M8 is no exception to the rule - it also has a number of problems with connecting Bluetooth devices. There are different solutions to problems that arise, and below we list the most effective ones.

Possible solutions:

• Make sure all devices have the latest firmware.
• Go to [Settings> Bluetooth] and remove previous connections from your HTC One M8 with other devices. Then try to connect again.
• Avoid special characters in device names. Make sure you haven't given your device some crazy name by going to the [Settings> Bluetooth] menu and checking the “Device Name”.

Problem: the phone always shows that it is roaming

Many users have noticed that their HTC One M8 always shows that it is roaming. This can be a serious problem for those who do not want to receive a big bill, despite the fact that they called from their home region all the time. But don't worry, the company is already aware of this issue and HTC promises that users will not be charged for roaming charges.

Decision:

The problem should be solved in the near future with the release of updated software. To check Latest updates HTC firmware One M8, go to [Settings> Software Update> Check Now].

Problem: dead or stuck pixels

Despite the HTC One M8's fairly high-quality screen, some users complain about dead (pixels that don't light up) and stuck pixels (those that are constantly on). This can pretty much spoil the experience of using a smartphone.

Possible solutions:

• You can try to fix the situation with the Dead Pixel Detect and Fix app - chances are that it will help.
• If your phone is still under warranty, then try contacting the seller for a replacement device.

Problem: HTC TV app won't connect to TV

HTC One M8 can be useful for you outside the home, but also for performing a number of functions while you are in your favorite home chair. The IR blaster in the device allows you to use the phone as a TV remote control, although some users have problems with this function: after trying to establish a connection with the TV, the phone displays the message “Unable to receive data”.

Possible solutions:

• Read the connection instructions carefully to make sure you did everything correctly. Try to connect several times.
• Go to [Settings> Apps] and find the HTC TV app. Delete the application data and try setting up the connection again.
• Make sure the app is up to date: as it turns out, old version the app had more problems than the new one.

2. Run Update Utility and follow the instructions that appear on your PC screen.

3. Connect Htc one to a computer using a USB cable.

Updating HTC One with a custom ROM "a

1. Download the update file for your Htc One and Gapps (if there are no applications in the firmware) on the PC.

2. Do not unpack them.

3. Connect your smartphone to your PC and move both files to Htc one.

4. Turn off the device and reboot it into recovery mode.

5. Make a wipe ( wipe data factory reset and wipe cache partition, as well as wipe dalvick cache from menu item advanced).

6. Return to the main menu and select the following options: install zip from SD card and choose zip from SD card.

7. Install the update file, and then Gapps.

8. Return to the main menu of the recovery mode and reboot Htc one.

You are now familiar with the theoretical part of the procedure. If you have to apply this knowledge in practice for the first time, then it is better to ask for help from someone experienced, because all responsibility for your Htc one will fall on you.

If you are a user of any of the phone models Htc and began to notice that periodically your HTC phone freezes, does not respond to your actions, slows down, you need to stop panic and first of all try to simply restart the device. Remember, reboot is the first choice in all problems.

Lack of response to the power button

It may happen that the smartphone will not respond to the power button after restarting. In this case, you need to remove the battery and put it back in after a while. Usually, such a simple operation turns out to be effective.

The problem is not being solved

After rebooting, check if that helped, if the problem went away. If the problem persists, you will most likely have to perform a factory reset on your smartphone.

Hardware collection

The procedure you need is often called a hard reset and erases everything. custom files and data from the phone's memory card. Therefore, if you have something important on it, it is better to create a "backup".

Remember that after general reset, all your apps, data, and user preferences will be deleted, so consider this carefully.

If you nevertheless decide to conduct hard reset, you need to press the button on the home screen of your phone Menu and then choose Customization.

Scrolling down the screen a little, you will find a menu Confidentiality, in which there is a graph Factory reset.

It is in this column and boldly click on Reset phone settings then click Erase everything.

If the problem is still not resolved

If you cannot turn on the phone, or even after a hard reset, problems with the device remain, in such cases it is recommended to contact a specialized service center where professional staff will deal with the problem.

Htc (High Tech Computer Corporation)- is a Taiwanese manufacturer mobile phones and other devices. The devices of this company occupy high positions in various reviews as well as ratings. Although not always software, and the devices themselves are ideal.

Lately HTC smartphones are becoming very popular. For the same reason, the number of questions about working with built-in applications and their errors has also increased. The most common question is an error occurred in the HTC Sense Home app. We will consider how to fix it and what kind of application it is later in the article.

System program for HTC - Sense Home

This is a modern launcher pre-installed on your device. Compared to similar programs Sense Home has the same functions and settings, but supplemented with its own individual chips. They are a broadcaster of news from popular social media. networks (Twitter, Google, etc.), as well as various screensavers taken from the device gallery or purchased from a store. Blocks of news output can be customized to the taste of the user, down to the smallest detail.

Fixing the Sense Home app error on HTC

There is no need to be intimidated by such messages: Sense error Home "or" Process stopped ", etc. Often, program crashes and errors occur during prolonged work or during updates, as well as when some software is incompatible. Many new programs and games have their own cache - a container with data that helps to improve and speed up the program. This cache gets clogged over time, filling up with various temporary files, which is why various failures and various kinds of messages appear in the system. The following are instructions on how to resolve error messages in Sense Home.

Sometimes the reasons for "glitches" and "brakes" are recently installed games and applications. In this case, determine which programs or games affect the operation of the system widget and whether it can be replaced or removed altogether. You should remember that the more games and all kinds of entertainment programs are installed in the system, the more garbage and conflicts can arise in your device. The phone needs to be cleaned from time to time special utilities which can be downloaded from online stores. You also need to install and update antivirus software for your smartphone to fix problems with Sense Home on HTC.

How to add a widget to your home display

So that you always have access to the widget, you need to add it to home screen smartphone. To do this:

1. On the screen, on an unoccupied area, press and hold with your finger for a long time.
2. A window will pop up, in which point to the item "Add widgets and applications".
3. Select the triangle with "Widgets".
4. In the list that opens, you need to select Sense Home or the magnifying glass for search to find by entering by name. In the settings, you can also set different styles and sizes for some applications.
5. Now that it has appeared on the home screen, tap and hold on it until it's ready to move. Then drag it to the desired location where it is convenient for you to open it.

You can also add software components to the home screen that enable / disable system functions, similar to Bluetooth and WI-FI technology.

Configuring the HTC Sense Home widget

The HTC Sense Home widget is quick and easy to customize. To do this:

• Add it to your home screen for convenience.
• Make sure that auto location is turned on on your phone.
• In the settings of the "HTC Sense Home" widget, select "Configure", then "Configure" again.
• Select the location where you are to complete the setup.
• In the widget, click on the triangle, then the menu icon and "Personalize HTC Sense Home"
• Specify all parameters and exit.