Internet stopped nokia x what to do. Phone app stopped - what to do about crash on Samsung? Factory reset your phone

When any application (not only "Internet") stops on the phone, it can mean either system error, or a banal lack of memory. The Android operating system in the phone also automatically terminates the application if it conflicts with another running program... Sometimes the error can be caused by installed update ON. What to do, if the internet application has stopped and how to fix the error?
You can start the application again. If there was a slight glitch, then restarting should fix the problem. If the situation repeats, you can restart the phone (restarting will clear RAM and will most likely fix the problem). Also, as an option, you can go to the Android settings, open the "Applications" tab, turn off unnecessary programs and also clear the Internet application cache. The application can be completely disabled and then started again (restart the phone again).
If restarting your smartphone and cleaning applications does not help, you can use a full reset of Android memory data. Do not forget that this will delete contacts, bookmarks, applications and other data from the system memory. It is desirable to do backup, save data to a USB flash drive or cloud. Data reset and copying is carried out through the "Settings".

If you use any of the mobile brainchildren of the family Samsung Galaxy, then you are probably familiar with all that gamut of vivid and lively emotions that arises when a message suddenly appears on the device's screen that something has stopped in the Galaxy. Here, as they say, we arrived.

In general, they like to stop Samsung Galaxy, moreover, everything in a row: some application is stopped, the process is stopped, then the system interface is stopped.

But we will not talk about sad things, but rather tell you about what to do in case of such sudden stops. so

"Application has stopped" - what does it mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that some of the active programs have failed.

And that means that it would be necessary to restart it, because such problems, as a rule, are solved in such a simple way.

But what to do if the system writes that it is not just the application that is stopped, but “ Samsung app Galaxy stopped ", and besides, after the usual restart, the ill-fated tablet appears again, and again, and again ...

Samsung Galaxy has stopped message

In fact, "Samsung Galaxy App has stopped" in in this case is given purely as an example, because, as we said, Galaxy stops anything. Plus, judging by the number of comments on the forums, different Galaxy have recently begun to "delight" their owners with just such a message. Nevertheless, in most cases, using the method below, you can deal with this and other similar "stops".

First, we note that the message "Samsung Galaxy application has been stopped" (or just some application has been stopped) not only indicates the occurrence of software error, but also, most often, involves a complete reset of the smartphone (or tablet). It is clear that after such a radical impact, the problem will disappear, but with it the very settings, as well as a lot of important data, which have not been backed up, will inevitably disappear. In other words, by solving one problem, we get a bunch of others.

But you can go the other way, and instead full reset settings, you can try to remove and reinstall only the problematic application and / or clear the cache. This often helps to eliminate these kinds of problems.

Now, in a nutshell, how to clear the cache of a problematic application in Android OS:

STEP 1... Open the settings menu and find " Application Manager"(If you have not a Galaxy, but another Android smartphone, then in" Settings»Open« Applications«);

STEP 2... We tap the tab " ALL"At the top of the screen and find the problematic application in the list (in our case," Samsung Galaxy ");

STEP 4... We reboot the smartphone and remember the procedure in case the Galaxy stops something again.

When you try to make a call, create a contact, or after the call ends, Android users write the error “The Phone application has been stopped”. This glitch occurs most often on Samsung devices (Galaxy, Note, A5, S5, S4, etc.). In the article, we will try to cover all the points that will help fix this failure.

Reasons for stopping the application

The error itself is very common, but there is no single source of the problem. In different cases, the reason may be firmware update curves, an operating system clogged with garbage, or a failure in the Phone application itself. Less often, failures occur due to virus programs, which are now in abundance. In a separate case there may be incorrect time and date settings that conflict with the data mobile network.

Crash in the Phone app on Android

Fixing an application crash

Depending on the manufacturer's company or firmware version, given error may be called differently. For example, in Lenovo, the process is malfunctioning com.android.phone, and in models with Android 7.0 it is indicated "The Phone app crashed"(BQ, Vertex, OUKITEL). In any case, the solutions for these problems are similar. Try to do all of the following point by point.

# 1 Checking the date

First of all, reboot the phone with removing the battery and SIM card, possibly a single failure. Next, check the correctness of the date and time settings in the device, try unchecking the autodetection box. After check, the failure may go away.

# 2 Software update

Also check that you have everything on your Android actual updates systems. To do this, open "Settings""About device""Software Update"... Click "Refresh" to check the relevance of the firmware. It is advisable to check the box next to auto-update.

# 3 Doing a data reset

The next step will be the usual reset of information for the same names system programs... To do this, open "Settings""Application Manager"- tab "Everything"... Look for all active processes there. "Telephone", open them and drop the cache, data and stop. After all the resets, restart your smartphone.

# 4 Smartphone cleaning and checking
  1. If the above doesn't work, try cleaning your device. First, remove all unnecessary software. It happens that the Phone application conflicts with a certain program. Reinstall other third-party software - messengers, photo editors, media players, etc. Here we need to talk about the brute force method.
  2. Be sure to check the device mobile antivirus... Now in Play Market there are plenty of them - Dr.Web Light, Kaspersky, ESET, AVG, 360 Security, Avast, etc. Use them to perform a deep scan.
  3. Apply the tool to remove cache and residual files from Android. For example, in Samsung, the Smart Manager option is provided for this.

# 5 Use alternative options

By itself, the Phone app is a system option. However, it can be replaced with quite worthy third-party counterparts. Again, in the Market there is a large selection of “dialers” - DRUPE, Dialer and contacts (from Asus),

Even if Android is amazing, it's not 100% stable. From time to time, you may run into some problems, small and large.

One such problem is the pop-up notification on the screen saying. This problem usually occurs while the application is running or in use, resulting in data loss. Here are some methods you can use to fix this problem.

1. Soft Reset

Sometimes the application stops working on a one-time basis, and performing a soft restart will help resolve the issue. Soft Reset means to turn off the device, hold it off for a few seconds, and then turn it on.

Being electronic devices, smartphones are prone to problems. Sometimes a simple Soft Reset can fix the problem. It is recommended (but not required) to restart your smartphone at least once a day.

2. Forced stop

Force stop means forcibly closing an application in case it doesn't close or does not behave as usual. Forcing an application to stop removes any process associated with it. Here's how to force the application to close:

  1. Go to the "Settings" of the phone
  2. Go to "Applications"
  3. Find an application that behaves strangely or closes by itself
  4. Open it up
  5. Click on "Force stop"

Your application should now work fine.

3. Removing the application cache or application data

Sometimes clearing the application cache can fix the problem. To delete the app cache, open the app in the app manager and tap on "Clear cache".

If the problem is not resolved, try deleting the app data. Deleting app data will also clear the app cache. Deleting app data can erase all data stored in the app, so make sure you have backup copy data. To delete application data, open the application in the application manager and click on "Clear data".

4. Removing and reinstalling the application

Sometimes uninstalling an app and reinstalling it from the store Play Store may also fix the problem, given that the application is not a system one.

5. Clearing the system cache

If this problem occurs in multiple applications, that is, multiple applications stop on their own, you may need to clear the system cache. Here's how to do it:

  1. Turn off your phone
  2. In this step, you need to go to recovery mode, the login method may differ depending on the device model, for example, Samsung allows you to do this with the following key combination: press at the same time Volume Up + Power + Home Button
  3. If you did everything correctly, you should be taken to the recovery mode menu
  4. Use the volume key to switch between menu sections. Find "Wipe Cache Partition"
  5. Press the power button to confirm the action
  6. Once the cache is clear, select "System Reboot", press the power button again

6. Factory Reset

If the above methods do not solve the problem, you may have to perform a factory reset.

Make sure all your data is backed up before performing a factory reset, as you will lose all data after a factory reset.

To perform a factory reset, go to your phone settings, then to "Archive and reset", which is in the subheading "Personal" or " Accounts”(Different for each), then press the button "Data reset"... This should probably fix the error "Sorry, the application has stopped.".