If you see on your monitor, while working on a computer, laptop or netbook blue screen with inscriptions and numbers in English, then this is most likely a "blue screen of death". Everyone calls this critical error differently, some blue Windows screen, someone is a bsod error, most users simply and briefly - a blue screen, but professionals call these errors - blue death. It all went from English BSoD- Blue Screen of Death, which translated into Russian means - Blue Screen of Death.

Why does the blue screen appear ...

There are many reasons for the appearance of a blue screen, of course, unless you confused the BSoD crash with BIOS (), since it happens that the blue screen of death appears not only while working at the computer, but also when starting Windows. The main and quite common ones are - overheat, application conflict, driver crashes and failure of "iron"... In most cases, the usual restart of the computer using hot keys or the computer itself helps, reboot itself, of course, if any computer device has not failed - RAM, video card, etc.

How to eliminate the blue screen of death

To find out what is causing BSoD and eliminate critical errors write down the code that appears on the monitor during the blue screen. With free, no installation required software and containing BSoD code databases, you can decipher these codes and determine what caused the blue death and take appropriate action to eliminate the screens of death.

If the cause of the blue screen is overheating of computer components, i.e. the processor, video card heats up - this often happens during games, then you need to clean the computer from accumulated dust. You can do this yourself at home, without resorting to the services of specialists and service centers, thereby saving money. You can read how to clean your computer yourself in this article... Before cleaning, check the readings of the computer temperature sensors, either in BIOS, or using special diagnostic and testing programs that you can free download on our website.

Computer malfunction and, as a result, the blue screen of death in Windows appears as a result of conflict, incompatibility and incorrect (incorrect) installation of drivers, and sometimes the absence of drivers for any computer device. You can read in more detail where to find, how to install and update drivers in this article on our website.

Often, users themselves are to blame for the reasons for the appearance of the blue screen of death; in pursuit of imaginary security, they install two antiviruses at once that cannot work simultaneously, for example Nod32 and Kaspersky. After installing the second antivirus and rebooting, it crashes into a blue screen. I myself tried it a couple of years ago for the sake of interest)). Eliminate application conflict in this case can boot the computer into safe mode and remove one antivirus or restore the system using restore points. By the way, for reference: some antiviruses work "in tandem" with others, but you should not do this, because heavily load the processor.

Sometimes viruses are also to blame for the appearance of the screen of death. In this case, it is worth checking the system for malicious programs using antivirus and antivirus utilities... To fight viruses, you can also use some kind of reanimator, Live CD, for example a disc with many useful programs.

If the cause of BSoD is hardware malfunction, then an ordinary user should contact service center to computer specialists, "advanced" users can fix the problem on their own by testing the computer (links to programs above) or asking a question on special forums on computer "hardware"

Helpful Tips for Computer Dummies

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Which advanced user PC did not encounter the so-called blue screen problem? Yes, I think everyone. Meanwhile, you can quickly get rid of it only by restarting your computer. In this article, you will learn in detail what the blue screen of death is, why it can appear and how to deal with it.

It should be emphasized that the article turned out to be quite voluminous, but on the other hand, it contains absolutely all aspects and nuances that need to be paid attention to.

Blue screen looks different on every operating system. By the way, on the latest operating systems from Windows, they are no longer blue at all. For example, it is already known that Windows 8, which has not yet been released, will have a blue screen with a sad emoticon depicted on it. This OS should come out at the end of 2012. This BSoD can be seen quite often when testing various operating systems. In Windows 8, the blue screen should be more "positive" than in other operating systems.

However, some experienced users managed to see the red screen of death. And this is not a joke. This phenomenon can only be observed on Windows Vista. And in those ancient times, when Windows 1.0 and Windows 2.0 first appeared, the screen was completely black. The concept of a blue screen was introduced by an employee of a California company, Eric Noes, since then it has become generally accepted.

Actually, what is the blue screen of death?

The concept of "blue screen of death" came to us from English-speaking users. They call this common phenomenon simply BSoD, when decrypting it turns out Blue screen of death... In the official language, it is called Stop Error... The appearance of a blue screen on a computer monitor does not bode well, moreover, it indicates that you have had a critical error. This method of warning about the danger is typical only for Windows OS.

What is BSoD

Upon closer inspection, you can see an inscription that looks like this:. In the language of "techies" this is called the STOP code or 0x000000F4... You can also find the same inscription only without zeros, it will look something like this 0xF 4. This article will use notation without zeros of just this kind. Such an incomprehensible inscription for a beginner is a kind of code with a prefix, which is calculated in hexadecimal system reckoning. The prefix itself is used for recognition by various system services.

Thanks to this STOP code, the system analyzes all errors and enters them into system log... Actually a mistake 0xF4 tells us that the most important thread or process has stopped its activity in the system. What these error codes mean will be discussed below. The most detailed and necessary information for advanced users BSoD provides in Windows Server as well as in XP / Vista / 7... Thanks to this information, an experienced user can figure out what the matter is.

Blue screen at boot

When such an error occurs, Microsoft displays a notification about what exactly caused the appearance BSoD... The culprit for this error, according to Microsoft developers, is system file entitled SPCMDCON.SYS... And on the monitor itself, you can see the following inscription PAGE_FAULT_IN_NONPAGED_AREA... This error tells us that the system data contained in memory was simply not found.

Below you can see a guide for further actions, thanks to which you can prevent similar errors in the future. Below will definitely be given Technical information something like this: STOP code 0x50 and again the system file SPCMDCON.SYS, but with parameters. For inexperienced users, this is a dense forest, which is why the developers of Windows 8 want to simplify the same unfortunate BSoD.

Top for codes that appear on a blue screen

All the most popular and common blue screen of death error codes will be listed below. An approximate reason for the error is given immediately after the error. But for a complete diagnosis, it is necessary to refer to the error parameters and interpret them using special debugging programs.

0x24	NTFS_FILE_SYSTEM	Failure in the NTFS file system.
0x2E	DATA_BUS_ERROR	Parity error in random access memory.
0xB4	VIDEO_DRIVER_INIT_FAILURE	Video driver initialization error.
0xA	IRQL_NOT_LESS_OR_EQUAL	Invalid address when accessing the device driver.
0x1E	KMODE_EXCEPTION_NOT_HANDLED	A kernel-mode process is attempting to execute an invalid instruction.
0xB9	CHIPSET_DETECTED_ERROR	The chipset of the motherboard is faulty.
0x4E	PFN_LIST_CORRUPT	The driver I / O structure is damaged.
0xC2	BAD_POOL_CALLER	Memory allocation operation error
0x69	IO1_INITIALIZATION_FAILED	Failure to initialize the system.
0x50	PAGE_FAULT_IN_NONPAGED_AREA	There is no data requested from memory.
0x8E	PAGE_FAULT_IN_NONPAGED_AREA	Same as in the previous version - there is no data requested from memory.
0x7F	UNEXPECTED_KERNEL_MODE_TRAP	An unexpected error occurred in the kernel.
0x77	KERNEL_STACK_INPAGE_ERROR	It is not possible to read the requested kernel page.
0x7B	INACCESSIBLE_BOOT_DEVICE	No access to system partition disk.
0x79	MISMATCHED_HAL	Hardware incompatibility.
0x7A	KERNEL_DATA_INPAGE_ERROR	Error reading into physical memory.
0xC0000135	STATUS_DLL_NOT_FOUND	Error loading library.
0xD1	DRIVER_IRQL_NOT_LESS_OR_EQUAL	Driver error, memory address not available.
0xF3	DISORDERLY_SHUTDOWN	Windows was unable to shutdown due to insufficient memory.
0xC000021A	STATUS_SYSTEM_PROCESS_TERMINATED	Service running in user mode error.
0xC0000221	STATUS_IMAGE_CHECKSUM_MISMATCH	Driver file not found or damaged.

If suddenly you could not find an error similar to yours in this list, then you should not despair. First you need to contact Microsoft support. They will explain and show you everything exactly, and you will also get the probable reason why you have a blue screen of death.

Why does the blue screen of death appear?

It appears because a critical error occurs during the execution of the kernel code. Therefore, it crashes. It is not uncommon to see a blue screen while installing Windows. A blue screen may appear if some parameters have been changed in the hardware of the computer. For example, installing or replacing an adapter, video card, controllers, hard drive and PCI devices and PCI Express... The drivers for these devices may simply be incompatible with the parameters of the computer, so a failure may occur.

For example, this blue screen appeared when installing Windows on a netbook. The problem was solved by deleting all partitions hard disk and formatting it.

What to do if a blue screen suddenly appears?

All you can do at this point is simply restart your computer. If you are an experienced user, you can work with debuggers (debuggers), that is, exit. To determine the cause of the screen of death, Windows has developed a comprehensive solution to this problem, called Debugging Tools for Windows which runs on 32 and 64 bit OS.

Causes of the appearance and ways to eliminate the blue screen of death

A possible reason for the appearance BSoD may be changing the settings in BIOS... I must say that the settings on hastily do not lead to anything good at all. If for some reason you forgot which settings you made, then it is better to put standard settings, that is default.

Also, a blue screen can appear thanks to specially created viruses that first infect the master boot record ( MBR) and the main boot sector... They, according to Windows developers, can lead to serious problems and the appearance of a blue screen of death. The computer must be checked for viruses, this is done using a recovery disk and already installed antivirus... Almost all companies that, in one way or another, are engaged in the development of antivirus programs offer the function of burning the distribution kit to CD. This solution is offered by Kaspersky Lab. You can also download a ready-made image from the company's servers. You can check the status MBR and another antivirus utility, for example, AVZ... You can familiarize yourself with her work at the link.

Errors in RAM. Diagnostics

It also happens that faulty and often dissimilar RAM modules cause a blue screen to appear. If you suddenly noticed that during the installation or replacement of RAM modules, the OS does not load or a blue screen of death appears, then most likely you simply have incorrectly installed RAM. You can try to install RAM modules in other DIMM slots or simply rearrange the DDR strips. But problems can be hidden in something else, in order to find out exactly what is the reason for the appearance of a blue screen, you need to diagnose using a standard Windows utilities... Such a utility is available in Windows Vista and 7, in XP you can use a utility called Windows Memory Diagnostic, which can be downloaded from the link.

The utility creates an ISO - an image of a bootable CD that needs to be burned to a CD. After booting the computer from this disk the utility starts to conduct standard set tests. After the first pass, the second will start and the testing will continue until the pause is turned on or the computer is restarted.

In Windows 7, Microsoft has provided a tool for testing RAM. How to use it is described below.

1. So, first you need to go to " Start", Further " Panel"control", after which you need to find the icon " Administration"and click on it.
2. In the window that opens, you need to find an inscription of the following type " Windows Memory Checker".
3. In the new open windows windows will offer you a choice of two options "" and " Check the next time you turn on your computer".
4. After that, you need to close all extraneous programs in order not to lose any important data and click " Reboot and check (recommended)".

After that, the computer will restart and the memory test will be performed. This test is usually performed in two passes. On the monitor screen, you will see the percentage of the procedure being performed, they will be both current and final. After completing the procedure, the computer will restart and you can see the test results.

But there is another way, to test the RAM using installation disk, this is only possible in Windows Vista and 7. To do this procedure, necessary:

1. First you need to go to BIOS and install CD-ROM or DVD-ROM as the first boot device in the menu BOOT then save everything installed settings and get out of BIOS.
2. The computer will restart and give you a notification in the following context: " Press any key to boot from CD"after which you will need to press any key.
3. Next, you need to wait until Windows downloads all the files and in the " Installing Windows "press the button" Further".
4. Select " System Restore", wait.
5. Next, you will see the settings of this window, I will say right away that it is better not to change anything, but leave it by default. Then you need to click on the button " Further".
6. In the list, select the item " Windows Memory Diagnostics".
7. In the window that opens, you must select 1 of 2 options. For example, " Reboot and check (recommended)"and checking the RAM will immediately start working.

Good afternoon, dear blog readers! Remember the good old days when the TV screen is on cathode ray tube suddenly change color? The hand itself reached for the sneaker, just like when hunting a cockroach. But even a modern monitor can suffer the same fate. Once I was asked to figure out why the color of the computer screen turned green. A very simple and quick diagnosis followed.

For a quick diagnosis, I needed:

• extra VGA cable
• notebook

First it was necessary to disassemble the existing circuit - monitor + VGA cable + old stationary computer... Upon analysis, it turned out that the VGA cable was not a simple one, bought for three kopecks in the transition, but with gold-plated contacts! Then the laptop was connected to the monitor first via VGA cable with gold-plated contacts, then through the cable that I brought. Which was without bells and whistles. The result was not long in coming, but ... first things first. What are the potential reasons for the unexpected color change of the monitor screen? Why is the screen color now green?

• the problem is in the video card of the computer
• the problem is in the monitor
• a problem with the cable, for example, there was a break or a break in its wires
• the problem is in software settings flowers

Let us briefly analyze these hypotheses in order.

The problem is in the video card

A malfunction in the graphics chip, for example, its partial blade is the main reason that the video card at the output "paints" the monitor screen in a certain color. Dump GPU cure at home by warming it up with a special hair dryer. But, to be honest, I have not yet practiced this.

If you have a discrete video card in your computer, then it must be inspected for the presence of swollen capacitors or other burnt parts. Swollen conduits can be replaced independently if desired.

Overheating of the video card can lead to the described result.First, it is worth checking the temperature of the video card famous program GPU-Z, so as not to gut something that is securely taped and works like that. We shouldn't see numbers over 90 degrees in the GPU Temperature field. Once I saw the temperature of the processor around 100 degrees, and it continued to rise rapidly. I had to harshly shut down the computer from the network, otherwise it was threatened with self-digestion.

If it turns out that the temperature of the vidyuha really goes off scale, then it's time to clean the inside of the computer with a vacuum cleaner or compressor, then, if necessary, check the cooler's performance and replace the thermal paste under it.

You can also damage the connector on the video card, especially if you juggle the cable without regret. This can be verified by wobbling the connector itself a little. If it does not stand still like a glove, then this may well be the reason for the staining of the monitor screen in a certain color.

The video card connector on the motherboard could be "unsoldered" in the process of life. If, with a slight shake of the video card in the motherboard connector, something happens on the monitor - the screen shade changes, artifacts appear or disappear - then all this clearly indicates a problem with the connector on the motherboard. It is treated by re-soldering. Or by sending the motherboard to a service center.

Finally, the video card drivers could fly. Let it be checked last, if we have a suspicion of a hardware problem, but we must keep this option in mind. Download the latest drivers from the video card manufacturer's website and install them. I hope that you will not fall out!

Problems in the monitor itself

The screen color may turn green or otherwise due to a malfunction of the monitor itself. If the LCD screen is painted in warm colors, the backlight is likely to go down. The only solution is to replace the burned out lamp with a new one.

But still, the matrix is ​​responsible for the color, and not the backlight, so its malfunction leads to an incorrect color rendering of the monitor. In particular, the screen can be painted in a certain color. Only its replacement will help here.

Of the relatively light options - damage to the matrix loop. It is quite possible to replace it with another one. It is easy to find out what gives the screen a reddish tint - a loop or a backlight - just remove the loop going to it from the matrix and turn on the monitor. If the backlight is to blame, the backlit screen will remain reddish.

A malfunction of the control board is also possible. Just as with a video card, a processor dump can occur on the monitor control board. In principle, it is also a treatable disease by the same heating.

Cable problem

If the successive change of VGA cables did not lead to a noticeable improvement in image quality, then it would not have been possible to identify the culprit so quickly. The problem was that there was not enough room for the monitor on the table, and they did this with the cable:

The rich inner world of the cable could not stand it and burst.

There is one adequate solution here - replacing the cable, and do not do it again!

Problem with software color settings

If there is no reason to suspect a video card or something else in a hardware malfunction, then it makes sense for the monitor to reset the color settings to default. It could well be someone's playful pens to delve into the screen settings. Of course, your monitor will be somehow different, but I will show the very idea of ​​how you can distort all the colors on the screen. Here is a slightly "collective farm" image:

It is clear that here you can get creative with the issue of color reproduction of the monitor. Choosing the wrong color scheme, you can then try for a long time to look for swollen capacitors on the video.

Or, for example, calibrate the colors using the Panel Windows management... You can ruin everything there too! To verify this, you can go to Control Panel -> Hardware and Sound -> Display, then click on the "Color Calibration" link.

The following window of the calibration wizard will appear:

If we compare the last two screenshots, then the difference is visible with the naked eye, at least in the white areas of the window.

Also, do not forget that video card manufacturers supply their drivers with various control panels for them, for example, "Intel HD Graphics Control Panel". Various profiles can be applied here as settings for color schemes. The profile can be set in the "Display" section of this program.

So many inviting sliders!

Conclusion

This diagnostic option using an additional replacement cable and a laptop allows you to very quickly reject unnecessary hypotheses.

First, we replace everything - both the cable and the computer with a laptop. If now the monitor shows normally, then everything is fine with it. Now we connect the laptop to the monitor using the old cable. If all is well now, then it was a computer video card or driver settings. If the image has become the wrong colors again, it's a matter of the cable. However, if no substitutions have helped, you should pay attention to the monitor itself, its color settings and its video connector.

Of course, after the initial sorting of the causes, a deeper diagnosis should follow with the identification of real problems and a description of their solutions. Those. not "something with the monitor", but for example, the wrong color scheme was selected in the monitor settings, which was replaced with a more suitable one.

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Most laptop users are faced with a situation where the computer issues the so-called blue screen of death or BSOD. First you need to know: the blue screen of death is nothing more than a critical error message.

In other words, when a blue screen with inscriptions appears when you turn on the laptop, then this is the first reason that should force you to find the malfunction that has occurred. It happens that the error information appears once and then the laptop works fine, but this is rare.

In most cases, to restore normal operation of the computer, you will need to understand the causes of the problem and only then fix them.

Causes

A blue screen on a laptop with an error message appears when the code is not executed correctly in kernel mode.

Consider what causes the problem leading to the appearance ofBSOD:

• • hardware malfunction;

• • conflict or incompatibility of software or hardware;

• • overheat;

• • inappropriate drivers or errors in them;

• • errors in BIOS configuration;

• • lack of free hard disk space

• • malware;

• • incorrect overclocking.

It is easy to see that there are a lot of reasons why the blue screen of death pops up. Based on its own statistics, Microsoft reports that about 70% of BSOD cases are associated with problematic drivers.

A certain percentage of errors are due to applications that execute their own code in kernel mode. At incorrect work such programs also cause a blue screen of death.

The main types of applications that need to be executed own code in kernel mode:

• • antivirus software;

• • programs for recording information on CD- or DVD-disks;

• • firewalls;

• • virtual disks.

Video: Blue Screen of Death: Causes

Trouble-shooting

Very often, the appearance of BSOD indicates serious problems with the laptop hardware or drivers. Therefore, it will not be possible to postpone the decision.

You can try to solve the problem yourself by following these tips:

• • make sure there is free space on your hard drive;

• • scan with antivirus software to remove unwanted software;

• • install Latest updates released by Microsoft for the OS;

• • if the bug appeared after installing or updating drivers and programs, then you can roll back Windows to the previous restore point;

• • if a BSOD appears after connecting a new device, you need to make sure it is compatible with Windows version and install the latest drivers from the manufacturer's website;

• • check and, if necessary, correct errors on the hard disk;

• • make sure that there is no overheating, and also clean the laptop from dust if necessary;

• • test the RAM and, if necessary, replace the problem modules;

Carrying out these procedures in most cases will help solve the problem with the emerging blue screens of death. If they continue to appear, then you should pay attention to the error codes. It is they that allow you to determine what it means when a BSOD appears.

Error codes

Each BSOD displays a hexadecimal error code. By remembering it, you can determine the cause of the problems and, if possible, solve it.

Let's consider the most common error codes that appear on a blue background:

• • 0x00000001 in most cases occurs due to a sequential enable and disable call from the driver or file system, you can fix it with a Windows update;

• • 0x00000026 often occurs due to hard disk failures, you can try to fix the problem by checking and fixing errors using staff resources OS;

• • 0x0000002E occurs due to malfunctions of components; to fix it on a laptop, in most cases it will be necessary to contact a specialized service center;

• • 0x00000057 indicates problems with the network card;

• • 0x0000003F is called as a result a large number I / O operations, you can try to fix it by increasing the amount of virtual memory or by checking the utilities for maintenance hard disk and Reserve copy data for compatibility;

• • 0x80070570 most often occurs during OS installation and may mean problems with the image of the distribution kit or RAM, for a solution it is recommended to use a copy of the image on another media and check the RAM.

There are actually a huge number of error codes. Each of them is described in sufficient detail in specialized documentation. When diagnosing a malfunction, you will have to refer to it in most cases.

The error is not always caused by the problem described. For example, Windows 8 users can very often see error code 0xc0000001. At first glance, this error indicates a problem with the RAM. However, in most cases, you can fix it by running Windows Recovery Tool.

You can try to fix the error with code 0xc0000001 in the following way:

• • when turning on the computer, press the SHIFT + F8 key combination;

• • in the See advanced repair options section, select Troubleshoot;

• • go to the Advanced options section and click on the button Windows Startup Settings;

• • restart the computer using the "Restart" item.

How to view the error message if the system reboots

It is quite common in Windows settings to set the mandatory restart on failure option. In this case, the user usually fails to read the error information.

Resolve an issue with a reboot not allowing the message to be readBSOD can be done in two ways:

1. 1. disable mandatory reboot in OS parameters.

A dump is a file that stores information about an error that has occurred. It can be used to diagnose the problem, as it contains information about which driver caused the BSOD.

It is not possible to open dump files and view error codes and drivers that caused them by means of the operating system. This requires installing additional applications such as debugging + kdfe or BlueScreenView.

The debugging + kdfe package runs in console mode. After installing it, run the command: kdfe "% systemroot% Minidump dump file name.dmp". As a result of the command, you can find the driver that caused the error and reinstall or update it.

A program called BlueScreenView has graphical interface... When you start the application for the first time, you must specify the dump folder. After highlighting the file generated when the error occurred, you can also view the driver that caused the error.

Usually, dumps are stored in the Minidump subfolder of the Windows system directory, but the user can, if desired, change their location in the operating system settings.

It is recommended to disable automatic restart in case of system failure, since the BSOD screen can also get Additional information an error that facilitates further diagnostics.

You can disable automatic reboot by referring to the "System Failure" section.

To open it Windows users 7 it is necessary to open the following points in sequence:

• • start;

• • control Panel;

• • system;

• • additional system parameters;

• • additionally -

• • options;

• • system failure.

Note. The System Failure tab also enables or disables dump recording and specifies the folder for storing them.

In most cases, the user can independently diagnose and fix the error that led to the error message. In addition, regular computer maintenance can help reduce its occurrence.

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Almost any user had to, if not encounter, then certainly hear about such a thing as the "Windows blue screen of death." This topic is vast, so read it carefully! In this article we will discuss what the blue screen of death is, what to do in this situation, and of course, I will try to show everything clearly. The name of this phenomenon was invented exactly what it needs - frightening and memorable. In today's article, I will take a closer look at the causes of the blue screen of death, as well as possible solutions this problem.

The Blue Screen of Death is a serious problem that drives PC users into a stupor. Before you start reading the article, I recommend that you postpone all your affairs and so that no one distracts you. If you understand the essence of the occurrence and solution of this problem, then in practice it will be much easier. I have already been contacted with this problem more than once, and there have even been situations when in their practice the administrators did not know what to do when a blue screen occurred. Instead, they told users to replace system unit, fully. WHAT? If you were told so, then remove the noodles from your ears and read the article to the end.

What is this mistake

As a result of the appearance of a problem, the operating system (OS), being unable to correct the error on its own, urgently shuts down. Naturally, no user data is saved ( open documents etc.). The only thing that Windows manages to do is write information to the log and create a dump file, if the settings specify the creation of this file when such errors occur.

To avoid unfair accusations of Windows address, I will immediately make a reservation: the blue screen of death does not appear without serious reasons, and the completion of work in such a situation is the only way out.

The blue screen of death looks like this:

From the screenshot, I think it is clear where the word "blue" came from in the title. As for "death", here we mean the death of the operating system, that is, its inevitable reboot, and in some cases, reinstallation. In practice, most of the causes of blue screens of death are successfully eliminated without reinstalling the OS, provided, of course, a timely and correct response. Most importantly, you need to understand where the legs grow from. I mean, if you don't know why the blue screen of death appears, then the problem is difficult to solve.

What is Windows telling us on the horrible blue screen of death?

To make it easier to understand, I will conditionally divide it into several blocks and describe each separately (for those who know English, self-understanding most of it will not be difficult).

1. Here Windows reports that the problem was found, and to prevent damage to the computer, the system had to be shut down urgently.

2. The type of error is indicated here. There are a limited number of them, and for each such error, information can be easily found on the Internet.

3. In this part, the OS reports possible reasons the problem occurs, and also gives some recommendations for eliminating the problem.

4. In the section with the name "Technical information" the error code is indicated, and it is also possible to indicate the name of the problematic driver (more details below).

After reviewing the blue screen, you should understand what this error is or find out about the file that may be listed on the screen.

Causes of the Blue Screen of Death

The Blue Screen of Death can appear for a variety of reasons.

The most common reason is drivers. This includes incompatible with each other or with operating system drivers, and other related crashes.

In this case, I have a little story, this information not only for you to read it and forget it !!! In this story, you will learn how the blue screen of death problem is solved.

I used to work as an Administrator Assistant and maintain a fleet of 80 computers. On almost 20 computers, the blue screen of death appeared from time to time. When I asked the administrator about the reasons for such a misfortune, he just shrugged his shoulders and said that he did not understand at all what was going on (I think he just didn’t want to figure it out). After his answer, it became interesting for me to find the essence of the problem myself.

First of all, I looked at what error appeared on the screen, then wrote down the error code and the name of the file on a piece of paper, which was pointed to by the blue screen of death. After wandering around the Internet for a bit, I learned that this file is used for Wi-Fi adapters... After that, I made a small detour of the problem computers, and made sure that they all really work on the network via Wi-Fi adapters.

Then I decided to find out what drivers the administrator installs when connecting these devices. His answer drove me to a dead end. It turned out that he was installing the drivers that came with the equipment. After that, I spent 2 hours, but still found the topic of interest to me on the Internet. It turned out that these very devices are buggy with standard drivers.

It's strange, because the D-link company is considered one of the best, but in fact it turns out that it supplies drivers for adapters that do not work with them. By that time, a topic with a similar problem had already been created on the manufacturer's forum d-link. And for about 2 years this problem exists among many users of these adapters.

To get out of our situation, it was decided to use other drivers (from other developers). We installed them on the problem computer and asked the user to notify us in case of a blue screen of death. Of course, I didn't know which drivers to install instead of the official ones. After reading all the topics on the forum in full, I found a dozen reviews that tried another driver (now I don't remember which one) and they solved this problem.

A few days later, he still did not call, did not come to us, which means that there were no more problems! After making sure that everything was fine with his computer, we installed this driver on all computers and users breathed a sigh of relief.

Computer hardware problems.

Often problems with the "hardware" are more likely a consequence, but the cause may be overheating of components. It also includes hardware, memory, or hard drive problems that have arisen on your own.

Problems with programs.

The screen of death can be triggered by antivirus applications and various emulators. Also, sometimes viruses become the cause of the appearance of the blue screen of death, this does not happen often, but it also occurs.

What do we have to do

First, you need to prepare in advance for potential problems. Windows is configured by default so that the death screen appears for just a couple of seconds, after which the computer automatically restarts.

However, this does not give us the opportunity to have time to write down the error data, which does not suit us at all.

Note: if it does not reboot automatically, then use the "Power" button.

It will be enough for us to configure Windows so that it does not automatically restart. Thus, we can understand why the blue screen of death appears. Since in this error, you can read the error code or file that is to blame for the blue screen of death. After that, the Internet will help us. For this setting, you need to do the following:

On Windows XP: "Start" - "Settings" - "Control Panel" - "System" - "Advanced" - "Startup and Recovery" - "Options" - "System Failure". In the window that appears, you need to uncheck the "Perform automatic restart" box, and in the "Debug information recording" block, select "Small memory dump", and click the "OK" button.

On Windows Vista / 7: "Start" - "Control Panel" - "System and Security" - "System" - " Extra options systems ". In the window that appears, select the "Advanced" tab, the "Startup and Recovery" subsection, and click the "Options" button, all that remains is to uncheck the "Perform automatic reboot" checkbox, enable a small memory dump and click "OK".

You can also get into this window by right-clicking on "Computer" - select "Properties" - on the left click "Advanced system settings" - go to the "Advanced" tab - for me this method seems easier.

Secondly, at the first appearance of the blue "enemy", you need to write down the data from the blue screen on paper. This data can help in finding the cause of the problem.

And thirdly, let's show you how to remove the blue screen of death.

You need to understand that the screen of death appears much more often after some user action than by itself. Therefore, the first thing to do is to try to return the computer to the state in which it worked stably.

If no special manipulations with the computer were carried out, that is, you just worked, and suddenly “He” appeared, you will have to look for answers on the Internet. Since the most common cause of BSODs is drivers, the first priority is to find the name of the faulty driver.

If the information was indicated on the screen of death itself, then in this case we only need to find a description of the error or problem that the driver caused. To do this, simply enter into any search engine the name of the known faulty file. Thus, we find out what kind of file it is. For example, if this file is needed for the video card to work, then you need to remove the video card driver and download a new one from the office. manufacturer's website.

Otherwise, you need to start the search with the data that you manually rewrote. Using this information, you can roughly navigate the possible reasons. If we didn't manage to find out anything useful, we proceed to the analysis of the memory dump.

Do not install various assemblies that were made by unknown authors. If your neighbor Uncle Vasya even advised you to install his assembly, then my advice to you is - DO NOT DO THAT! Better to install a full-fledged original Windows distribution and you will be happy.

If no problems with the drivers were identified, you need to check the hardware components of the computer, which can be the cause of the blue screen of death. First of all, this is RAM, HDD or overheating of any system components (video card or processor). You can use the AIDA program to check the temperature.

If you think that the problem is with the hardware, then borrow from your friend this part from his computer and install it on yours. After making sure that this particular part is unstable on your computer, you can then buy it in the store.

To check the RAM, I recommend the MemTest86 program, and to check the hard disk, the Victoria program (I will describe in detail the work of these programs in separate articles). In addition, it does not hurt to conduct a full virus scan by first updating the virus signature database.

Let me remind you that a dump is a file that is created at the time of the problem and contains detailed description the state of the system at the time of the error, and, therefore, can tell about the cause of the failure.

Let's imagine a situation where your friend has a blue screen of death. He does not understand what it is and why the blue screen of death appeared. Naturally, he turns off the computer and tries to find out from friends what it was. Of course, he did not write anything on a piece of paper, that is, he does not know what was written, but as you already know, in order to solve this problem, you need to know why the error appeared.

Just for this there is special programs, with which you can find out what was the reason. Now even if you are in another city, you know how you can help your friend. You can use Debugging Tools for Windows or BlueScreenView to view the contents of the dump.

Let's take the BlueScreenView program as an example and figure out how to view the dumps. Download the russified program for a 32 bit system.

Now we run the file "BlueScreenView.exe".

If there are no lines at the top, then your computer has not crashed.

I didn't have a blue screen of death and so I had to borrow it;). So now we have a dump that will help us understand how this program works.

To specify the dump that I have, I need to make changes to the program. To do this, I press "Settings" - "Additional parameters" or "CRTL" + "O".

Click "Browse" and indicate where our dump is located.

Note: If the program is located on the problem computer, then nothing needs to be changed.

Now we see which files caused the error. Click on the line with the right mouse button and select "Properties".

Copy the "File name" and go to any search engine to find out what kind of file it is.

After a couple of minutes, we understand that this file is a video card driver. This is how in a few minutes you can understand what is the cause of the blue screen of death. But sometimes it takes an hour or more to find out the reasons.

I hope now you will not have any difficulties in solving the blue screen of death problem.

See you soon!

A must-see video, because there is something that cannot be told in words: