How to check how many bonus points on mts. How to find out how many points on MTS from your phone: step by step instructions

  • SIM card, number, tariff

      To find out the name and conditions current tariff, go to your Personal Account and select the "Tariff" section or dial a free command * 105 * 3 #

      You can change the tariff

      • online: select new tariff, click on the page button "Switch to tariff";
      • in the MegaFon application or Personal Account.

      You can switch to any tariff, except for the archive one. The cost of the transition is indicated on the page of the selected tariff.

      When changing the tariff, the packages of minutes, SMS and Internet connected within the current tariff will “burn out” and will not be valid at the new tariff. Decommissioned subscription fee not recalculated.

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    • How to unblock a number?
      • If you run out of money on your account and the number is blocked, replenish your balance. The number is activated after the debt is repaid.
      • If you have not used the number for more than 90 days, it may be blocked. To restore the number, contact the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
        Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
      • If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by contacting the MegaFon salon with your passport.
      • If you have set a blocking, the number will be unblocked automatically on the day you choose to end the blocking.

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    • How to get a new SIM card while keeping your phone number?

      Apply with your passport to any MegaFon salon in home region in whose territory the contract was concluded. You can get a new SIM card for free and continue using your number. The tariff and all terms of service remain the same, it is not necessary to conclude a new contract for the provision of communication services.

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    • How to keep your number?

      The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number starts to be charged daily.

      In case of non-use of communication services for any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.

      The amount of the subscription fee for keeping the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber, is indicated in the description of your tariff. You can find it in the section Tariffs or Archive of tariffs.

      If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application in the MegaFon salon.

      If you plan to not use mobile communications for a long time (more than 90 days), block your number.

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      • Use the service Telephone codes of mobile operators. Enter the one you are interested in mobile number in the search bar and click the "Check" button. Under the search bar, the names of the carrier and the region will be displayed.
      • Dial a team * 629 # . Then enter in any format the mobile number you want to check. Information about the operator and the region will be displayed on the screen.

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    • How to renew the contract or change the number?

      You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.

      Pick up a beautiful, easy-to-remember number in an online store or in a MegaFon salon.

      The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the Number Selection service.

      The service operates in two modes:

      • one-way: the caller will hear the message "The subscriber's device is turned off or is out of network coverage";
      • two-way mode: the caller will receive an SMS with your new number.

      In any mode, you will receive an SMS with the number of the person who called your previous number.

      The service does not work if the balance on the old number is negative or zero, and also if the old SIM card is blocked.

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    • What do I need to determine the numbers of the callers?

      To do this, you have the Caller ID service, it allows you to determine the numbers of those who call you. The service does not require connection and there is no subscription fee.

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    • Why didn't I get a number?

      The number may not be determined if the caller has activated the AntiAON service. Also, the numbers of clients of other operators or MegaFon clients of other branches may not be determined.

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  • Services, options

      Use any convenient way:

      • Go to the section Balances on service packages in your Personal Account.
      • Open the Service package balances section in the MegaFon application.
      • Customize the widget.

      Widget - an element of the MegaFon application Personal account. It is not necessary to enter the application - the remaining minutes, SMS, megabytes, balance of the Personal account will be displayed on the screen of your smartphone.

      For the widget to work, install the MegaFon application on your smartphone / tablet Personal account. For OS android application must be installed in the smartphone's memory, not in the SD memory. Go to your smartphone settings and activate the widget.

      The appearance of the widget and the number of residues that will simultaneously be displayed on the smartphone screen differ depending on the OS.

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  • Mobile Internet

    • What to do if the mobile Internet does not work or the speed has decreased?
      1. Check your balance and replenish it if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you recently topped up your account, wait a few minutes for the Internet to work again.
      2. Check the rest of the internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Service package balances. If the included volume of the Internet is over, connect one of the options to extend the Internet.
      3. Check if your Mobile Internet service is connected by typing the command * 105 * 4 * 4 #
      4. Make sure you have Data Transfer enabled. You can check this in the settings of your smartphone or tablet under "Data transfer", "Data connection" or " Mobile network” (the name may differ in different devices).
      5. Reboot the device (switch off and on).
      6. Turn off Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
      7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
        To find out the address of the nearest salon, open the MegaFon application.
      8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to a different USB port on your computer, update your modem/router software. Latest Versions software you can download for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.

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    • What is 4G+, how to start using it and how does the transition from 2G/3G network to 4G+ happen?

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    • How to top up an account?

      Choose any convenient way:

      1. Top up your account with bank card or an electronic wallet in the Payment section.
      2. On the home page In your personal account, you can replenish your account, as well as the account of another Megafon subscriber, with a bank card.
      3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
      4. If it is not possible to pay right now, use the Promised payment service.
      5. Another MegaFon subscriber can transfer money to you from his account using the Mobile transfer service. To send a request to another subscriber, use the free Pay for me service.
      6. If you are a client of Sberbank and your bank card is linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.

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    • How to stay in touch with a negative or zero balance?

        You have already activated the Zero problems service, with which you can receive SMS, calls in your Home region and call to free numbers and 8 800 550-05-00 in Russia.

        The service is connected free of charge, there is no subscription fee.

        The service is available only in the Home region within 30 days from the moment of blocking. Roaming does not work.

        To call with an insufficient balance, use the service Call at the expense of a friend, and your interlocutor will pay for the call. Dial " 000 ” and subscriber number, starting with “ 8 " or " 7 ", For example: 000792ХXXXXXXX.

        The service is valid only for calls to MegaFon numbers.

        To credit the account with a conditional amount at any convenient time and continue using the services mobile communications, activate the Promised payment by typing the command * 106 # . The service is paid.

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        The detailed report has all the information about calls, SMS, MMS and Internet access with date, time, duration and cost per certain period. You can also find information about roaming costs.

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      • For what period can I get the details?

        You can order one-time detailing for one or several days, periodic - for a calendar month or receive a summary of all accruals and payments on a monthly basis.

        Your details are stored for 36 calendar months (even after termination of the contract).

        If you have activated the "Periodic bill detailing" service, then a detailed report is sent to your email once a month (approximately the 10th of each month). You can receive a report the next month after connecting the service.

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      • You can get it in several ways:

        • free of charge in the Personal Account or the MegaFon application;
        • free of charge by e-mail;
        • by mail, the cost of the service is 100 ₽ per month;
        • in the nearest salon, in this case the cost will be 50 ₽ for each day of ordered detailing.

        In the Personal Account, you can order details for the last 6 calendar months. Information for an earlier date can be ordered at the nearest salon.

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      • Why can not all information be indicated in the detail?

        The subscription fee is charged in accordance with the Subscription Terms.

        To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your subscription number

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      • How to unsubscribe?

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      • Can I listen to the recording of my telephone conversation?

        MegaFon does not record calls from subscribers.

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      • How to set up call forwarding?

        You can set or cancel call forwarding in the phone menu or in your Personal Account. See the terms and cost of setting up call forwarding on the service page.

        If the set call forwarding does not work, check if there are any restrictions on your number and if the number is correct.

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      • To find out who called you while the phone was turned off, out of network coverage or while you could not answer, activate the Who called+ service. You will receive a missed call SMS on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.

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      • What is VoLTE technology and what do you need to use it?

        The service is available to MegaFon subscribers on all tariffs, it is provided both in the Home region and in roaming.

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        • You have automatically activated the service I got a call from S . You will receive a notification in the form of a missed call from the person who tried to reach you, indicating the time and number of calls. The service is free.
        • Activate the Who called+ service. You will receive SMS about a missed call or voice messages on the answering machine. When “Who called+” is connected, the “I got a call from S” service will automatically turn off.

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    • Emergency help

      • How to call the emergency service?

        Single number call emergency services:

        1 - Fire Department;

        2 - police;

        3 - emergency;

        4 — emergency service of the gas network.

        Emergency phone numbers:

        Emergency - ;

        Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card.

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      • What should I do if my phone is lost or stolen?

          Block the number.

          Free blocking period - 7 days. Then the monthly fee starts to be written off. All communication services on the number before the blocking is activated are paid by you. If your phone is stolen or lost, please let us know as soon as possible. This is necessary so that a thief or a person who finds your phone cannot use the money in your account.

          Get a new SIM card with your old number.

          Try to find a phone.

          Contact the police and write a statement about the theft. Your phone may be found.

          If you've lost your iPhone or iPad, use the Find My iPhone feature.

          If you have lost your Android phone, use the find device function.

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      • How to protect yourself from scammers?

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      • How are emergency communications services provided?
      • Who to call with questions about coronavirus and quarantine?
    • Roaming

      • How to use communication services while traveling in Russia and around the world?

        When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.

        When you leave for other countries, as well as for the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have activated the Roaming service. It is needed so that you can use communication services in the networks of other operators.

        • 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
        • Personal account or MegaFon application;
        • contact the MegaFon salon with a passport.

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      • The cost of communication services while traveling in Russia may differ from the cost in the Home region. You can find detailed conditions in your Personal Account, in the description of your tariff or with the help of a free team * 139 #

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        There is no MegaFon network in the Republic of Crimea and the city of Sevastopol, so make sure that you have activated the Roaming service before your trip. It is needed so that you can use communication services in the networks of other operators.

        How to find out if roaming is enabled on your number:

        • call the Support Service at 8 800 550-05-00 in Russia or at +7 926 111-05-00 from anywhere in the world;
        • write to the support chat in your Personal Account or the MegaFon application;
        • contact the MegaFon salon with a passport.

        You can find out the cost of services on the page or in the description of your tariff.

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      • How to connect and disconnect services in roaming and spend less at the same time?

        The easiest and most convenient way is the MegaFon mobile application or Personal Account. You will be able to check the balance, enable or disable services and options, order itemization of expenses and ask a support question in the chat.

        In roaming, you do not need to change the mobile Internet settings.

        Note!

        Some phones may restrict data roaming. Go to settings and check if mobile internet is enabled while roaming.

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      • Why is my mobile internet not working while roaming?
        • Not enough money in the account. Check the balance and replenish it if necessary.
        • The phone cannot find the network.
          Try restarting your phone and select the network manually. Go to the settings, find the item "Network selection / Operator", select "Manual" or deselect "Automatic". Select a network from the proposed list. When the phone connects to the network, Internet access will appear.
        • Data roaming is disabled in the phone settings.
          Go to settings and check if mobile internet is enabled while roaming.

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The MTS system has a special bonus system for subscribers: the more you pay for communication services, the more is returned to you in the form of bonuses from the company. Their accumulated number can be viewed absolutely freely in the mobile application, on the official website or offline. This article will describe each of them in detail.

How to check MTS points through a mobile application

Like other telecom operators, MTS has its own application in which you can track your expenses, connect services and fully monitor your account.

You can download the app at Play market or AppStore. Type in search query"MTS" and download the application.

Installation can take anywhere from a few seconds to five minutes, depending on your internet speed and phone performance. Go to the app and enter your phone number. SMS verification may be required.

On the main screen you will see the account balance, your traffic packages, sms and calls. If you look even lower, you will see a window with bonuses. Click on it.


Here you can see the number of accumulated points in the MTS Bonus system, as well as learn about additional features accumulation.


If you click “Gift Points”, then you can transfer a certain amount of bonuses to your friend or family member. A history of all your bonus transactions is also available.

Please note that this window is visible only to members of the "Bonus" program from MTS. You can connect it in the "Services" section of this mobile application.


How to check MTS points through the official website

If you do not have a mobile application and you are not going to install it, then you can use the official MTS website at the link: http://www.mts.ru

Sign in with your phone number.


Find in the right upper corner icon with three stripes. This is the site menu you will need now.


Click on the line "MTS bonus".


A new menu will open in front of you, in which you need the “My bonus account” section.


At the very bottom of the screen, the current amount of bonuses in your account will appear. You can also dispose of them through the site.


How to check MTS bonuses via USSD command

When the Internet is turned off, you can also check the bonus account. Just use the commands:

  • *111*455*0#;
  • Or * 100 * 2 # . At the end of the command, press the call key.

After a few seconds, a message will appear on the screen with the answer to your request.


bonus program from Sberbank - this is the accrual of points for each purchase with a non-cash payment by card. Bonus points are equivalent to rubles, they can pay for up to 99% of the purchase. The service can be activated at an ATM by selecting the “Bonus Program” option in the menu, on the Sberbank Online service or in the Mobile Bank application. How can a member track the accumulation of points?

Ways to find out the balance of bonuses "Thank you from Sberbank"

You can find out about the accumulated points in several ways. The client himself chooses the most convenient option:

How to check the balance online?

In the Sberbank Online service, on the main page of your personal account, there is a section “Thank you from Sberbank”. By clicking on the link, the client goes to next page, where he will find complete information about the number of bonuses, about the partners of the program and their promotions.

Information through the call center

If you call the contact center number 8 800 555 55 50, the operator will need to give the password that was received in the message when the participant registered in the program. After that, he will announce the bonus balance of the client.

Get information at an ATM

  • insert the card into the terminal or ATM and enter the main menu using the PIN code;
  • select the "Bonus program" item, and in the next window - "Find out the bonus balance". The information will appear on the monitor.

other methods

Find out about your bonus points you can by SMS notification without connecting a mobile application. A message is sent to number 6470 with the number 9 without quotes or other characters. In response, you will receive information about how many bonuses the client has in his account. SMS charges may apply, depending on the operator's rates.

When making purchases or using the services of program partners, the cashier usually checks the bonus balance of the card and asks if the client wants to pay with bonuses. Or the program participant himself must inform the cashier that he is going to pay with bonus points.

And the easiest way is to seek help from a consultant in the operating room of the Sberbank office. The employee will help you find out the bonus balance using the terminal.

How are bonuses calculated?

accrual bonus points occurs automatically for each purchase when paying with a bank card in retail chains - in the first 3 months 1.5%, then 0.5% of the amount spent. Program partners have more than 100 major retail chains, restaurants, pharmacies and agencies - the percentage of bonuses is much higher, sometimes up to 20%. Thus, the Burger King chain returns 7.5% of the purchase to the account in the form of bonuses, the Doctor Stoletov pharmacy chain - 5.5%, etc. Partners regularly hold promotions with increased bonus percentages. You can find out about them in your personal account.

When can bonuses expire?

Points under the incentive program of Sberbank are awarded for a period of 24 months. After that, they burn out. Other reasons for canceling points can be:

  • blocking a bank card by the holder or the bank;
  • return to the store of goods for which bonuses were accrued;
  • technical error in scoring;
  • bankruptcy or termination of activities of the partner of the program, which accrued points for the purchase;
  • suspicion of fraudulent actions of the client.

Company Mobile Telesystems launched a loyalty program for regular subscribers, within which you can receive bonuses for each financial action performed - payment for services, replenishment of the balance, connection of additional options. In the future, you can turn your savings into pleasant prizes and significant discounts on the products of the provider or its partners.

But how to check points on MTS? We will describe in detail each method of controlling the bonus account.

Check points and get free money

In a personal account

MTS provides each client with the opportunity to participate in the loyalty program, in which participants receive points for making payment transactions and purchases in partner stores. At the current time, there is a fixed proportion for conversion, 30 rubles spent are equated to 1 bonus. If you pay for home communications, then for 5 p. - 1 point is awarded. All collected rewards can be kept in a separate account for one year, after the end of this period they are automatically canceled. In the future, you can spend savings on the following areas:

  1. Install additional options for traffic extension, SMS and a package of free minutes on the tariff plan. Connect optimizing offers for international and national roaming.
  2. Activate the "Beep" service and change the standard and annoying beep to your favorite musical composition.
  3. Get a favorable discount while shopping at the official online store of the operator or its partners.
  4. Connect for free additional entertainment, applications for listening to music or watching videos.
  5. Transfer remuneration to pay for the annual maintenance of the MTS Money bank card or set SMS to inform the balance.
  6. Exchange savings with other consumers, participants.

A subscriber who has several phone numbers registered can receive gifts from each to one account.

Attention! Unfortunately, the provider has closed the possibility of connecting the service since September 2018.


To find out the exact number of bonuses, use your personal account. Such an interface is implemented for simple and comfortable management of all options and tariff plans connected to the SIM card. To enter the page, go through the authorization procedure, specifying telephone number and security password. If there is no account, then order a new code by SMS notification. After that, find yourself in the main menu of the provider, in the main window you will see the exact state of the balance balance at the current time, the remaining package data of the current contract, as well as the number of accumulated units within the loyalty program. All information is on the main page. If necessary, you can click on the label with points and a list of all available destinations and services that can be launched for bonuses will open.

Through the application "My MTS"


The utility is an advanced personal account, it has the same functionality, but greatly simplified management and navigation. The application is compatible with all modern mobile devices and operating systems on them. It is easy to find it on the operator's official resource or in any software store for free. To enter the program interface, you must enter the login and security code from your personal account in the authorization fields. If you don't have an account, request a new password by entering your phone number.

In the main window of the utility, all information sensors and labels are displayed, here you will also find statistics on your expenses, the exact state of the balance of the SIM card and the amount of accumulated bonuses. Here you can spend them and sell them into any available gifts from the provider and partners.

Attention! To use the application and personal account, you need to have a stable and active connection to the network space.

Via SMS


To clarify the balance of bonus points, you can do much easier and use the messaging service. Write an SMS to the operator's service contact "4555", and write "BONUS" as a text attachment. If everything was done correctly, then in a few minutes a notification will be sent to the phone number, which describes the exact number of units. Sending a message to a short contact is not subject to billing in the home region.

You can find out how many points should be burned in the near future, for this, send an SMS to the same number with the filling “Forecast”. Try to realize savings in a timely manner so that they do not have time to burn out.

Request by USSD code


Using the short command service, you can find out any information about tariff plan and also connect Additional services and switch to another provider offer. If you want to check your bonus account, dial *111*455*0# or *100*2#. If everything was entered correctly, then soon on mobile device you will receive a notification stating how much reward is currently available.

Attention! The execution of USSD combinations is not subject to tariffication.

Employee consultation


If you are unable to complete the procedure for checking the number of points yourself or have forgotten the required algorithm, contact the provider's employees for advice. Take your passport with you to verify your identity and visit the nearest service office of the company. Approach a free consultant for assistance.

In order not to leave the house, make outgoing call along the line technical support operator - "0890". In the handset, hear the voice of a robot-automatic informant, he will offer a list of all possible services and company products. To control the voice menu and select a specific item, use virtual keyboard in tone dialing mode and press the corresponding buttons. To connect with a specialist, enter "0" and wait for a response. The service number is free.

Checking points through social networks

You can perform any action or find information without leaving your account in social networks. To find out the available number of points, find the MTS Personal Account application in the service and add it.


Please enter your contact information to login. account on the official website of Mobile Telesystems. After authorization, you will see all the necessary statistics on the amount of funds in the account and all your savings.

If you are a member of the loyalty program from the operator, you should know how to check the bonus on MTS. The article examined all available methods to refine the balance. Please note that the service is currently closed for registration. Therefore, try to realize all the savings until they are cancelled.

Who doesn't love receiving gifts? I don't think there are people like that in the world. It is for this reason that one of the famous mobile operators introduced bonus incentives for its customers. After all, for the success of any company it is important to be customer-oriented. As you probably already guessed, in this article we will talk about such mobile operator like MTS and about its MTS Bonus program.

All MTS clients have the opportunity to activate such a service as MTS Bonus. Now, using MTS communication services, you will receive remuneration in the form of extra minutes, SMS, Mb for GPRS-Internet traffic and much more.
If you haven't done so yet, we recommend that you take advantage of this opportunity. Joining the program is very easy. You can become a member if you are a subscriber - individual on any MTS tariff plan. Registration and participation in the program are free. You do not need to pay anything - on the contrary, you will receive rewards from MTS, simply for using communication services.

You can register with MTS Bonus in the following ways:

  • using the free USSD menu *707#;
  • using a free SMS to number 707 containing the Latin letter "A" or "a";
  • register on the official website of MTS.

Earn points and redeem them for rewards!

Points are awarded to program participants for all MTS communication services (including taxes). All your communication costs, Mobile Internet, MMS and SMS messages and other MTS services are converted into bonus points.
So you can use the services cellular communication from MTS, and even receive nice gifts, which you can choose yourself in the proposed "catalog of rewards".

It is also not difficult to check the accumulated number of points, as well as to activate the service. You need to send a message with the text BAL to short number 4555. Or use the official website of MTS. Just go to Personal Area if you have previously connected to this program via the Internet by entering your phone number and password. If you connected the service in another way, then just immediately create your personal account (register). Entering it, you will see the MTS bonus tab. In this section, you will see the number of accumulated points, a catalog of rewards, and also learn about other ways to earn points.
Finally, I would also like to write that you can check your connected bonus package at any time of the day by dialing a simple combination *100*2#. And you will be aware of the rest of the bonus traffic.
If you have any additional questions leave your comments below. We will definitely answer them or even write a new article.