In this article, we will help you answer the question of why the printer does not work and what to do in this situation. The number of people using a computer is growing every day. The printer, on the other hand, has become an integral part of the comfortable work with a PC. It is hard to imagine schools, offices, even at home without this miracle of technology. The use of it has become so necessary that the forced stop leads us to bewilderment.
And it makes no difference what type of printer - laser, dot matrix, inkjet, sublimation or other.
Even a brand of such quality manufacturers as HP, Canon, Epson or Samsung, does not exclude the termination of the printing procedure.
Why the printer does not print and what to do
But it's no secret that when using any technique, problems arise.
What is the reason for the inability to print? Let's look at such a question that often worries users. It brings together the owners of all brands and brands, on any OS. Checking the reason for the inaccuracy in the operation of such a device is standard for almost everyone.
The printer does not want to print from the computer
First, we check the device itself. To do this, you need to make a test printout of the page by turning on the button. If it did not work, make sure that there is paper, that the cartridge is installed correctly, and repeat the operation again. The indicator should light up green after starting. The actions had no effect, then:
We check the power supply wire, and its docking with the printing device.
Did you manage to print a test page but can't transfer other files to the paper? Then it is advisable to adjust the settings in the system.
The USB cable has come loose from the input of the printing device or the socket system unit.
Make sure that the files "go" correctly to the printout.
Perhaps the "birdie" is installed in the dispatcher, near the item "".
To change this command, go to the menu and execute:
"Start"followed by" Customization", later " Printers and faxes"- we find the icon" Printer”And remove the ban.
There may be outstanding tasks for printing documents on the list - we do this:
Printer ->.
It happens that the actions taken do not have the desired result, then we delete the device.
Using the right mouse button, open the menu and execute the command “ Delete". Disconnect the USB cable from the system unit and restart the PC. Following the launch, plug the USB cable into a different socket. A window should pop up " Installation wizard", If not, then open the menu and execute:Start -> Settings -> Printers and Faxes
If the above does not help and the printing device does not respond, then ...
Checking the drivers
In the printer properties, on the " Additionally", Choose another driver;
24.02.2017
Using a printer, you can display digital information on paper, but quite often it does not work correctly. A problem of this kind can arise with any printer, regardless of the brand and type of printing, therefore all the ways to solve the problem described in the article are relevant for almost any printer model, regardless of what OS the computer to which the device is connected to is running on.
In most cases, the problems that prevent the computer from detecting the printer are not serious and can be easily solved even by an inexperienced PC user. But if none of the methods helps, then this means that the breakdown is serious, or the printer has its own individual characteristics in operation (such models are extremely rare).
Hardware check
A common cause of printer inoperability is when the USB cable leaves the port. In this case, the computer recognizes the device as not connected. To fix this, you just need to reconnect the printer to your computer. Check the cord for damage. Sometimes it can break. Most often this happens somewhere at the ends of the cable. In this case, the problem can be solved by fixing the broken points (for example, with electrical tape). If this does not help, then you will have to replace the cable.
Sometimes the printer refuses to print due to improper handling. For example, you put too many sheets in the feed slot and / or wrinkle them badly. For these cases, many models are equipped with special indicators on the case. Try to properly transfer the sheets to the bin, and the problem will be solved by itself.
Also, do not forget that the printer may run out of ink. If this is the case, then a special indicator on the case will light up, and when you try to print something, an error window is displayed, or the device will work “idle”.
If the proposed options did not help, then there are two algorithms for the development of events:
- serious breakdown of the printer, i.e., it will have to be carried for repair or replaced with another device. Fortunately, this is rare.
- a problem with the software component. As a rule, these are out-of-date or remote drivers.
Method 1: setting parameters
Sometimes the printer will refuse to work due to incorrect software settings... To check the correctness of the settings, do the following:
Then try to re-print something. If all else fails, try restarting your computer. Most often this is not required, but some Windows versions and software the printer itself may not see the changes made until they are restarted. You can also try turning the printer on and off.
If these manipulations did not help, then the problem may be in incorrectly working drivers.
Method 2: reinstalling drivers
In modern versions of Windows, Linux and Mac, all the necessary software for the printer is installed either in the background or from electronic media that comes with the device. If the device does not work during the first use, then download the drivers from the manufacturer's official website.
Sometimes already installed drivers may be out of date or not work correctly due to system problems. In this case, you will also need to download current version drivers from the manufacturer's official website and install. Then restart the computer.
If the printer does not work, then the problem may lie in a conflict between new and old drivers. The latter must be removed, but it is not so easy, so it is recommended to follow the instructions so as not to disrupt the operation of the OS:
Now you can connect the printer and install the latest drivers from the manufacturer's official website.
Conclusion
The above manipulations help in most cases to get rid of problems with the impossibility of printing. If they did not help, then this may indicate serious malfunctions or incompatibility of the device with your computer, in these cases it will only help professional repair or replacing the printer.
Century information technologies gives modern residents a variety of modernized devices, thanks to which it has become easier to perform the designated tasks. One of these devices is a printer that allows you to print important documents, photographs and other materials. However, sometimes it happens that the device refuses to work, as a result of which it is not possible to print an important document in any way. Of course, every user wants to know what is the matter, why the printer does not print.
In most cases, the failure can be resolved in a few minutes.
There are several reasons why the printer does not print. They can be conditionally divided into software glitch and technical reasons. For technical reasons, there are cases when the printer, due to the circumstances, a priori cannot perform the tasks assigned to it.
Lack of contact between the PC and the printer
No matter how trite it may sound at first glance, it is very often not experienced users fall on the "bait", requesting to print the material, while forgetting to connect the device itself. Without connecting to the mains, looking for the reason why the printer does not print, although there is ink, is certainly not only stupid, but also useless.
Likewise, some users forget to connect the printing device to the computer using a special cable.
If all the indicated connections are established, the ready buttons are on, but no action is taking place, you should try to figure out why the printer is not printing from the computer.
It so happens that USB cable fails, then a message should appear in the lower right corner of the computer screen that USB device not recognized. In specialized stores, you can purchase a high quality cable with additional noise immunity, thanks to which you can establish excellent contact between two devices and forget forever about unfortunate problems when there is ink, and the device ruthlessly refuses to print, although the user makes every effort to fix a technical failure.
Paper feed problems
In some cases, paper may be the problem. The most common reason is its absence in the tray, which is also reported on modern devices special indicator. By adding white sheets by clicking on the continue printing button, everything will work safely.
When the user, not understanding why he stopped printing the printer, asked a print request several times, he himself complicates the operation of the device in the future. Having already dealt with the paper, you have to additionally do the manipulations associated with canceling the set tasks, clearing the queue of documents that had to be printed earlier.
In some cases, even if there is paper, the device refuses to work, indicating a paper jam. The user should carefully inspect the tray on which the sheets are stacked, as well as the shaft where they go when starting printing. Often a small piece of paper stands in the way, which acts as a serious obstacle.
If there is ink, sheets are prepared and laid out on the tray, there is no jam, but the printer does not work, and the indicator indicates a paper problem, you will have to take the device to a service workshop, because possible reason there will be a failure of the paper feeding mechanism or sensor.
Cartridge problem
A printer is a device that relies heavily on cartridges to function. Therefore, it is quite easy to understand why the printer prints white sheets, just by first examining the cartridges.
If there is paint, and the device still produces white sheets of paper, although all contacts have been checked, then the problem may be low-quality ink. Sometimes users refill incorrectly inappropriate ink, or the ink sold in specialized stores was not of very high quality, therefore it caused the reason why the printer stopped printing or only produces blank sheets, although there is ink in the cartridges.
If the printer stops printing, although the request from the computer is correct, the reason may lie in a malfunction of the cartridges themselves. However, the correctness of such conclusions can only be confirmed in the service center.
In this regard, if the printer stopped printing without responding to requests coming from the computer, then there is some more serious reason, which only qualified technicians can recognize. Hence, the best option it remains to hand it over for repair or maintenance.
Software reasons
If, upon examining the computer and printing device, nothing is found technical problems, you should suspect the reasons related to incorrect installation of drivers and other software.
Reinstalling the driver
The absence or incorrect installation of the driver is also an explanation for the fact that the printer suddenly suddenly stopped printing, although the user is convinced that there is ink and nothing interferes with the tasks.
Reinstalling the driver is not difficult, so experienced users recommend doing such manipulations. To do this, the USB cable of the printing device is disconnected from the computer, the old drivers are removed, and then reconnected to the PC. The "Installation Wizard" starts automatically, so there is no difficulty in reinstalling the driver.
You can save time by not removing the drivers from your computer, but simply try to update them. To do this, find the desired printing device in the device manager, right-click on it, in context menu select the offer "Update".
Often the reason a printer stops printing, although ink is available in sufficient quantities, is due to a setting failure. To correct the situation, you should pay attention to specified name printing device, if necessary, select the desired one.
Also, the reason for the refusal may be the checkboxes set opposite to "Pause printing" or "Work offline". Having removed them, it is possible to restart printing from the computer, forgetting that some time ago the printer stopped working and did not leave any chances to resume its operability.
So, printing from a computer should be done instantly if there is enough ink available. If the printer stops working, you can try to figure out the problem yourself and find the answer. If it is impossible to find on your own a factor that impedes the execution of tasks, there is always a fallback option - to take the printer to service center, where they will not only indicate the circumstances for which he stopped working, but also restore his working capacity.
