iPhone blocked connect to itunes what to do. What to do if iPhone is disabled, connect to iTunes? Hard reset your iPhone, iPad or iPod Touch

Many owners of apple devices face certain difficulties in the process of use, despite the fact that they are made for the most comfortable use. One of common problems- the appearance of the notification “iPhone is disabled, connect to iTunes”, how to unlock the device and why does such a message pop up? Let's try to figure this out.

To begin with, it is worth saying that this warning is related to the quality of smartphone protection, by the way, on the iPhone it is organized efficiently. The thing is that it is possible to set a password on the device that can protect important information from potential privacy violations. This system functions highly efficiently, but sometimes it is inconvenient to use, including the user himself.

Its principle of operation is that after unsuccessful attempts to enter a cipher (erroneous), the smartphone is blocked and all information is deleted. You can revive them only through the backup version stored in iTunes, respectively, because of this, such a notification appears.


The user has 6 password attempts. Usually this is enough to be able to concentrate and remember the combination. If not, then a notification pops up on the screen that the iPhone is disabled, you need to connect to iTunes, and you need to look for methods to unlock it.

How to Unlock an iPhone If It's Disabled and Needs to Connect to iTunes

The device itself recommends connecting to iTunes, but in fact, you can unlock it in other ways if the iPhone is turned off. But at the same time, restoring the system with the recommended option is the simplest and most convenient. Although it is up to you to choose how to make it easier and faster.

Using iTunes

It should be noted right away that in reality this procedure is not unlocking a specific device, with access to the information stored on it. This process consists of two stages, interconnected:

  • reset iPhone to factory settings, deleting all data stored on it;
  • restoring the information and settings of the device again, from the backup version stored in iTunes.


You must be prepared for the fact that not all parameters will be restored in the same form in which they were originally, you may even have to make settings in manual mode. So be careful when entering your password. But usually all the information available on the device is completely reanimated.

If you think ahead of time about what emergency will return the functioning in this way, do not forget to regularly create backups and save them to iCloud.

How to unlock: step by step instructions

If a message appears stating that the iPhone is disabled, and you want to unlock through iTunes, the algorithm will be as follows:

  • connect the smartphone to the PC with a cable;


  • activate iTunes on your computer;
  • enter the password for the service, if necessary;


  • look for the "Overview" tab and tap on it;


  • scroll the window that opens to the item "Backups", click on it;
  • create system backup on your PC (you should select “This PC” as a storage location to create a copy not only with settings, but also with multimedia files);


  • disconnect iPhone from PC and turn it off;
  • turn off iTunes;
  • reconnect the switched off phone to the PC and activate the iTunes device on it;
  • on the smartphone, simultaneously hold down the lock / power / power off buttons and the Home key;
  • hold them in this position for about ten seconds;
  • release the Home key.


It is worth paying attention to the fact that after the steps taken, the iTunes service should find the device connected in recovery mode and offer to perform this recovery.

Wait for the question to appear on the computer monitor. Tap on the Restore button and leave the iPhone for a while.


This procedure can take a long time, you can not stop it. You do not need to disconnect the device from the computer, and allow the PC itself to be turned off.

The recovery process sometimes takes from 30 minutes to several hours (it all depends on the power level of the equipment, the amount of memory, settings, etc.).

Then start your smartphone normal mode(connected to iTunes). Choose the last backup in the service and upload it - this will also take time. It is worth noting that phones with more recent versions of the operating system are no longer able to make backups in a locked position. So the recovery must be done from the last saved one. So just in case, make backups yourself.

Find My iPhone

This option will be useful if the user does not currently have access to a desktop PC. And also, if iTunes does not have a complete backup and there is no way to do it.

In the process of using the Find My iPhone function, information from the cloud storage is used for recovery, which is enough to save the full functionality of the gadget. What to do?

  • Go to Iklud using your AppleID, this can be done from any device;
  • Look for the phone and remotely erase all information from the iPhone;
  • Perform the initial setup;
  • Log in with your AppleID;
  • The data is now open.


If you get a notification: “iPhone is disabled, connect to iTunes,” you need to unlock it. Follow the instructions or watch the video below.

Today, smartphones have firmly entered our lives, and are a repository of important information: personal photos, emails, access to bank cards and social media accounts. Apple developers have provided enough ways to protect it, but most often they use the one that requires a password to unlock the screen. If you forget it, then unpleasant surprises cannot be avoided. Sometimes you are given time to remember it, but it can also happen that a notification immediately pops up on the screen: "iPhone is disabled, connect to iTunes."

Cause of error

It is hardly worth trying to guess the password experimentally. After several attempts, you will receive a temporary warning that the number of requests has been exceeded, followed by a blocking of your device. Naturally, such a system was designed for security, so that attackers could not guess the password in this way. With the advent new iPhones equipped with a fingerprint scanner, this problem practically does not arise. The user does not need to remember the password and enter it in order to unlock the screen. This happens automatically by fingerprint. But what if there is no such function, but you can’t remember the password, or the device accidentally fell into the hands of children, and they unknowingly brought the phone to a lock state.

Do not despair, there are several ways to solve this problem.

Solution via iTunes

This method can be used when the blocking occurred by chance, and you remember the password. The algorithm of actions will be as follows:

  • Download and install the iTunes application on the PC;
  • We connect the gadget to the computer using original cable and launch iTunes;
  • Sometimes these actions are enough for iOS to allow you to re-enter the password. If this does not happen, then it is worth continuing;
  • In the program window, click on the icon of the displayed device and click "Synchronize";
  • After that, the synchronization process will begin, which should be stopped immediately. To do this, just close the window.

Now that you have restored access to your iPhone, you have received a number of password attempts.

One important circumstance must be taken into account. The method works only when the PC is already linked to the phone. If the connection to the computer occurs for the first time, the program will ask whether it is worth giving access to this device. The action must be confirmed with iPhone screen, but since it is blocked, it will not be possible to do this. Therefore, the problem will have to be solved in a different way.

Unlock via Find My iPhone

If the Find My iPhone service is activated on your device, then you can get rid of the message "iPhone is disabled, connect to iTunes" and remember the password using a remote reset. This feature allows you to not only track the gadget, but also delete information from it.

Reset iPhone passcode this case from any device connected to the internet. To do this, just go to cloud storage iCloud and log in using the identifier to which the link was made.

Not only the inscription “iPhone is disabled, connect to iTunes” will disappear, but also all information from the mobile device. However, it is possible to restore an iPhone from a backup or set it up as new.

Restoring from a device backup

If you are in the habit of creating backups, then the task is greatly simplified. In the event of a rollback, most of the information is preserved. You can restore your iPhone using the backup function. To do this, connect the mobile device to the PC via a USB cable and launch iTunes. When prompted to enter a password from this service, it is necessary to do so.

Now you should go to the "Overview" tab. Scroll through its contents to the item "Backups" and click on it.

We create a backup copy and save it in the computer's memory.

Disconnect the iPhone from the computer and turn off the power. Close the iTunes program.

Now you need to reconnect to your computer and run the application.

On a mobile device, simultaneously hold down the power button and the "Home" button and hold them for 10 seconds.

Release the "Home" key. Now iTunes should detect your device that was connected in recovery mode. After that, the "Restore" button will appear on the computer screen.

The operation may take a long time. It depends on the performance of both devices, settings and limited internal memory.

When the procedure is completed, we launch the iPhone in normal mode with iTunes turned on, and select the last saved copy in the program menu and download it. Keep in mind that this will also take a lot of time.

Latest iOS versions in a locked state, they cannot create backups, and only the saved copy will have to be used for restoration.

Therefore, just in case, create backups.

iTunes does not recognize iPhone

Sometimes when you connect an iPhone to a computer, iTunes does not recognize it, and Windows issues an error code, which may be accompanied by text information. This happens most often when the iOS firmware does not match iTunes versions. Looks like the app is outdated Last update has not been established. Check for updates and download latest version.

In addition, you need to force restart Athos to eliminate internal errors software. Then you can try to restore again.

Reset device

If none of the methods gave a result, then the iFunbox utility will help reduce losses from data loss. With its help, you can throw off photos and video files, even if access to the device is lost. Therefore, save everything that you can save, and then you need to perform the following actions:

We launch iTunes. Since there is no access to the iPhone, it will not be possible to reset information through it. Therefore, we connect it to a PC and find it in the program window. Then click "Restore iPhone". The recovery process will begin, after which the device will be returned to factory settings and all personal data will be deleted.

In order not to complicate your life and get rid of such problems in the future, there are a few simple rules that should be followed:

Such locks are created specifically for your safety, so do not rely on your memory, even if it seems that the password is simple, and write it down.

Do not give the phone to strangers and children. The iPhone is not a toy and is quite expensive, and blocking it is not the worst thing that can happen due to negligence.

Do not be lazy and constantly create backups, this will save you from many problems in the future.

Sync iPhone with your computer even if you don't need to. In case of blocking, you will have more chances to regain access.

If follow simple rules, then the message that the iPhone is disabled and you need to connect to iTunes will seem like a minor nuisance to you and will not develop into a big problem.

Apple is the most famous and respected company that is known all over the world. It publishes various software, develops computers and releases well-known iPhone and iPad products. Almost the whole world is shrouded in these devices and every time users of this company try to acquire new brands of products. On the one hand, they produce high-quality devices and thus delight their users. But on the other hand, many are faced with problems that are caused by banal inattention or haste.

Are you familiar with such situations? Naturally, many users will immediately guess that we are talking about a frequent request that sounds like this: "How to unlock an iPad through iTunes?". Here, in fact, from here everything becomes clear! This problem occurs in almost every 6 users of this product. How to solve it and what is its true complexity? It is precisely these questions that this article will be devoted to, which will put all the situations on the shelves, in addition, it will allow you to deal with this unpleasant situation with your own hands.

What is this problem?

"Disabled: iPhone, connect to iTunes" error, how to unlock the device in this situation? Before we begin to consider this problem in detail, it is worth familiarizing yourself with the reasons for its occurrence, which are more predictable than it might seem at first glance. Most importantly, do not panic and look for a way to somehow smooth the situation. Blocking is not a breakdown of the device, but just a problem that is quite simple to solve.

So what is it? This issue prevents the user from using the device due to the device being locked or the password being entered frequently incorrectly. This means that your device refuses to perform any functions, although it is still possible to interact with it using special utility iTunes via computer. Any other interference may cause a breakdown, or be prosecuted by administrative responsibility under the terms of the contract of use. How to unlock your device through iTunes? To do this, you will have to carry out a series of complex, but quite understandable manipulations, which is what we will talk about further.

What causes it?

The only reason for the appearance of an error is one's own laziness and haste. After all, it is the user who is considered the source of this problem, which occurs due to the fact that the password is entered incorrectly, or the user has forgotten it altogether. Yes, you should be aware of the options in which children could accidentally find your device and enter the wrong password. No one is immune from such a case, so you should not worry in advance, since the problem can be solved, however, it will not always be possible to do this without negative impact. Since some methods will require deleting or formatting your data, which is already a rather unpleasant situation.

Why is she dangerous?

"Disconnected: iPhone, connect to iTunes" error, how to unlock it? Why is she dangerous? And is it worth it to be afraid of its appearance? In fact, you should not be afraid of it if you know how to solve it. in a safe way. In other cases, you may lose all the data that you had saved on the device, including contacts, photos, absolutely everything. It should be borne in mind that in some situations when you are trying to bypass protection or try to hack it, the device may be blocked and it will be possible to restore it only in service center where the cost of this service is far from small. Therefore, it is worth considering whether it is worth trying to understand the peculiarities of the structure of authoring at all, provided that the risk is too high?

Ways to solve the problem

How through iTunes? There are several ways to do this, but at first it's worth trying to figure out the problem. naturally, that is, remember the password. Usually, this is given several attempts, which can then be repeated after a while, but there are also firmware versions that immediately block access and do not allow the user to guess the password. In this case, you must use the iTunes program provided with the device. It is installed on a computer and is practically the basis for all ways to solve this problem. It is with the help of it that you need to try to restore your device, and not in other ways of "underground" masters. Thanks to the program, you can solve any problem, however, it will not always be possible to do this without loss. On the this moment there are several ways to figure out iTunes, from password guessing to a rare feature that concerns resetting to factory settings. We will consider all of them further, which, in fact, will allow you to understand, you just have to choose the most appropriate method and restore your device.

Ability to reset attempts

What do you need to unlock iPhone through iTunes? For starters, you should take full advantage of in a standard way, which consists in the usual recognition of your device. It is necessary to connect the Apple development to the computer, then using the iTunes program you must recognize this device, and only then the password reset function will open, which will allow you to use an unlimited number of attempts. There is one small nuance in this method, which is that if you used a computer for this function before, and now you don’t have it, then sad news awaits you, since you can only recognize the device on one PC. Therefore, you should not neglect this opportunity and use this method not so often, calculate your actions and possible negative situations in advance.

Reset attempts

How to unlock iPad with iTunes? Oddly enough, but the iPhone and iPad have an almost identical security system, so all the described recommendations and solutions to the problem will work for both devices. Now let's move on to next way, which is a small bug in iTunes. So, you need to reconnect the device to the computer and, instead of recognizing, turn on the synchronization of the connected elements. As soon as the process starts, you must click on the cross and cancel the procedure. It will stop, but the number of attempts used will be reset, which will allow you to continue to remember or guess the password.

Password reset option

If one of the proposed methods did not help, then it remains to move on to more serious measures to solve the problem. If there is a "Disconnected: iPhone, connect to iTunes" error, how to unlock it, provided that no method helps? Everything is quite simple, it is enough to reset the password, regardless of the consequences. To organize this procedure, you need to turn off the device and then connect it to the computer, while choosing recovery mode. After turning on the device, the download will begin and a request to update the device, you must agree to this condition. After the steps taken and iTunes updates prompts you to check your device. At the end of the check, a message will appear that concerns system recovery, it must be launched. Thus, you can restore your mobile system and reset the password, however, it should be borne in mind that with this method you will lose absolutely all the data that is stored on your phone.

Return to factory settings

"Disconnected: iPhone, connect to iTunes" error, how to unlock the device? Fortunately, many Apple developments incorporate some additional features, one of which is to restore the system by resetting to factory settings. Everyone knows what this procedure is, but in order to carry it out, you need to read the instructions that come with your purchase. If it is available in the documentation, then by following simple steps, you will achieve positive result. If there is no such function and the methods listed above do not help, then you have to contact a specialized service so that they can fix your device. It is also worth considering that some Apple products have special restarters inside the case, which are not listed anywhere. Therefore, you can disassemble the phone or tablet, carefully consider if there is a restarter. If it is available, then they certainly need to be used, in case of a negative result, it is worth using our recommendation, that is, using the help of specialists.

How to avoid this problem?

How to unlock iPad with iTunes? It is enough not to create such problems for yourself that can violate your comfort. Be sure to write down your password on a piece of paper and store it in a place that you can spontaneously recall. If children ask for a tablet or phone, just unlock it and give it to them. And when the device is not used, it is enough to put it in an inaccessible place so that there is no unpleasant situation with blocking. Following these simple rules will help you get rid of many problems and unnecessary hassle. Therefore, you should think in advance and think over all your actions before buying expensive and capricious devices in terms of use.

The need for data backup

"I have iTunes, how to unlock iPhone?" - the question is not at all rare. To deftly and painlessly for the device to use this program, it is worth remembering the constant backup of your data. For storage, regular cloud storage is suitable, which, in fact, is provided by Apple itself. Just a minute of registration and setting permanent synchronization will allow you to restore the device without any problems in the future without losing data. has a limited space for your data, but it has an indefinite lifetime. The data is stored on Apple's server and may be removed in the event of political instability. Your file, photos, music, etc. are given a confidential status, and no one except you has access to them. And do not invent various myths about the fact that all files undergo a clear and comprehensive check, it is unprofitable and very difficult to do this. Therefore, you can safely allocate a corner of storage for yourself in the vast virtual space of Apple.

Expensive pleasure

How to unlock iPad without iTunes? And what about the iPhone? No matter how sad it is, but without this program it will be quite difficult even for the service to cope with problems. Therefore, you should not even ask such questions and use what is available and stipulated. user agreement. On the other hand, is it even worth using a device that is very expensive and has some problems in operation? Is it not enough to use standard similar developments that have a minimum of problems and maximum availability? While this is everyone's business, the fact is that the information we have provided you will help you to use your expensive item correctly and never worry about it being unexpectedly blocked again.

When buying, most often we choose reliable devices, but in the process of using we often encounter all kinds of errors. Some are called software failures and others by incorrect use. Usually the screen displays: “iPhone is disabled, connect to iTunes” - if the passcode was entered incorrectly several times, which removes the screen lock.

How to Set a Passcode on iPhone

Almost all mobile devices for security, they are equipped with the ability to protect personal information from prying hands, including gadgets on iOS. In the device settings, in order to be able to set up protection, there is a “Password protection” tab. There you can set any protection configuration, for example, set a period of time after which the device is blocked. Interesting feature is the ability of the device to self-destruct all data if the password is entered incorrectly 10 times. However, it is not recommended to use this function for those who have a lot of necessary information stored in the device. This menu item appeared on the iPhone 5, in iOS firmware operating system version 7.1, which appeared in March 2014.

What happens when the password is entered incorrectly. "iPhone is disabled, please try again in an hour"

In order to correctly determine the algorithm of actions, it is necessary to look in practice what will happen if you enter the password incorrectly. The data below is for iPhone devices 5 with firmware 7.1.

  • After 6 incorrect entries, the device displays a message that you need to try the entry in a minute.
  • After 9 erroneous code entries, the device will be temporarily blocked for 1 hour. The message will look like this: “iPhone is disabled, try again in an hour.”

Almost all devices have a limit of attempts, it can be different. The number of attempts depends on the model and type of device. As soon as the limit is finally exhausted, you will see the following message on the screen: "iPhone is disabled, connect to iTunes." Many novice users worry that it will be difficult or impossible to restore the device's performance.

How can I reset the password entry counter

If you have not made backup copies of your data in advance, then in order to save the information, you need to choose a password manually. It is possible to bypass the specified limit by resetting attempts to enter a password. So, the device writes: "Connect to iTunes", and full formatting and return to factory settings are not possible due to the fact that a unique or important information. Most often, users do not want to lose data from a tablet on which a message appeared: “iPad is disabled, connect to iTunes.” In this case, you need to connect the device to desktop computer and reset the password input counter.

How to install iTunes

To download the software installer to work with the device via Personal Computer, you need to go to the official website of the Apple manufacturer. There you can download the latest version of the software, in which all errors have been fixed and the newest services have been added. You can install this program on both Mac and Windows, and it is distributed completely free of charge. To start downloading, click on the "Download" button. At the end, if you do not want to listen to music through iTunes by default, then you must remove the marker from the corresponding item before completing the installer.

iTunes sync issues

The need to restore access to the device may arise at any time outside the home, far from the computer with which the gadget has already been synchronized. The rollback of the password entry counter, as mentioned above, occurs when iTunes help. Usually, this method is accessed after the message appears: "iPhone is disabled, connect to iTunes." If on this moment If you cannot access your PC, you can try connecting to another one. When connected to copies of iTunes, with which the gadget was not previously synchronized, you will see a notification asking you to allow the computer to access information stored in the device's memory. After you allow access, the program will try to synchronize, but for its successful completion, you need to respond on the smartphone or tablet itself. In the event that a message appears on the screen that the iPhone is disabled, it is impossible to make a response from it. Since this is not possible in your case, it is possible to quickly restore access to the device only when the device is detected in the program or by performing a full reset (in this case, the information will be lost).

How to reset the password counter if the device is detected

To begin with, as in the first case described, you need to connect the device to your desktop PC and run iTunes on it. Use the supplied cable to connect. In some cases, the inscription “iPhone is disabled, connect to iTunes” may disappear immediately after the device is authorized in the program; in this case, no other manipulations are necessary. If this does not happen, then you need to continue working. To make it more convenient to interact with the program, you need to turn on the left button. After the connection is established, an image of the phone will appear on this panel, as well as basic information about it. Right-click on the picture symbolizing the device, and from context menu choose "Synchronize". You will be notified about the start of the synchronization process. top panel, a bar will appear on it and a message about the start of the process. However, you do not need to wait for the end, and the synchronization must be canceled by clicking on the cross. Usually after this procedure it is possible to restart password guessing. You can do the same with the tablet if a message appears on it: "iPad is disabled, connect to iTunes."

How many times can the counter be reset

You can carry out the procedure any number of times. Users have verified that the reset occurs with any interaction of the gadget with iTunes. After the number of attempts has elapsed, you can reconnect the device to the computer and reset the counter. By the fact that iPhone asks to connect to iTunes, the manufacturer tells us a solution to the problem forgotten password. If you even vaguely remember what the password was, or hope to quickly remember it, then this method will suit you. However, if it was not possible to remember the password after a long time, it is necessary to resort to a complete reset of the device. If you have, then after the reset you can restore the information.

Data backup

It is possible to create a copy of information from any gadget in two ways:

  • Through the application in the iCloud device itself.
  • With iTunes.

For the first method, you will need to register Apple account ID, the information will be stored on the "cloud" server. It is possible to synchronize the device with it only with the help of authorization in the application. In order to store a copy of information in iTunes, you must sync your device with it. This procedure developers recommend that owners do it periodically so that the information in the computer is up to date. If the iPhone is disabled and needs to be restored, the data will not be permanently lost.

Putting the device into DFU mode

Update Mode - debugging mode of the device, it is possible to restore the factory settings of the device. When switching to this mode, it is possible to set operating system devices from scratch. In the instructions for restoring the device to working capacity, if the iPhone asks to connect to iTunes, this mode is often mentioned.

To switch to recovery mode, you must do the following manipulations:

  • Connect your device to PC and launch iTunes.
  • Press the power button and hold it in this position for a few seconds.
  • After that, while continuing to hold the power button, press Home and hold them together for a while.
  • After about 10 seconds, release the power button and keep holding Home for a while.

If all the manipulations are done correctly, then iTunes will display a message stating that a device has been detected in DFU mode or recovery.

How to restore access to a device using recovery

Today we store in smartphones a lot of not only important, but often confidential information- starting with data bank card and ending with photos that you don’t want to show to everyone and everyone. That is why, password protection of the device is a measure in modern world absolutely necessary. And, of course, in iOS, the ability to set a secret cipher is supported.

However, the problem is that sometimes the user himself forgets the screen lock password. What to do in such a situation? Unfortunately, the enumeration technique will not work here, or rather it will work, but there will not be so many attempts, and when you reach the limit, the device will “please” you with this unpleasant inscription “iPhone is disabled, connect to iTunes”. Of course, such a message cannot but frighten. However, do not worry and do not write to technical support, we will help you restore access to your smartphone!

So, we have already mentioned that the iPhone will be locked after a certain number of incorrect password attempts, but, for sure, you are interested in a specific number. Well, we inform you that you have the right to make a mistake 9 times, with 10 wrong attempts, the same ill-fated inscription awaits you - “iPhone is disabled, connect to iTunes”.

However, not everything is so simple. Before finally blocking, the smartphone will give you time to think. After 6 wrong attempts, the iPhone will be blocked for a minute, after 7 - for 5 minutes and then incrementally, and after 10 - the smartphone writes that it is tired of your torment and sends it to iTunes for help.

Unpredictable iOS

Unfortunately, it is difficult to predict how the situation with the locked iPhone will be resolved. In some cases, the inscription that the smartphone is turned off is eliminated by a normal reboot without the help of iTunes, and sometimes even connecting to this program causes problems and the only chance for salvation is restoring the device, which completely erases all information, including the ill-fated forgotten password.

So generally speaking, if you have set a password on the device, the most reasonable next step is to back up the data with using iCloud or iTunes.

If you didn’t, then before you start sorting through possible ciphers, connect to iTunes and create a backup copy - fortunately, the program does not require any passwords.

To make a backup:


Ready! Now you can with peace of mind try to remember the password by brute force - maybe you'll be lucky and you will unlock the gadget without any hassle.

Unlucky and the iPhone is still blocked? Well, we begin to reanimate the gadget. First of all, we perform the most ordinary reboot - we hold down at the same time home buttons and Power and wait for the Apple logo to appear on the screen, after which we release.

Important! For iPhone 7 and 7 Plus, instead of Power, hold down the volume down button!

After the reboot, you still see the inscription: "iPhone is disabled - connect to iTunes", then we figure out what to do next. As a matter of fact, the next step is to directly connect the device to the PC. How to connect iPhone to iTunes to unlock? Yes, there are no special rules here - just take the cord and connect the gadget in the standard way. After the "docking" is done:


Ready! This operation will reset the password counter, but not the password itself. That is, the specified procedure should be carried out only if you are sure that a few more attempts will lead you to success, otherwise, we immediately proceed directly to resetting the password.

Important! Synchronization must be carried out from a PC to which the device has already been connected at least once. When you connect for the first time, iTunes will ask for permission to access data and you will need to respond to your iPhone, which, we hasten to remind you, is blocked, which means that you simply won’t be able to “issue” permission to a new computer.

How to reset password?

Well, we answer the main question - how to reset the password. Above, however, there was already a spoiler - to perform this procedure, you just need to restore the device. To do this, if you are able to connect to iTunes, with which you have already synchronized at least once, you will need:


That's all - after recovery - the program will perform this procedure in automatic mode, you will get a clean device without a password. To download data from a backup to it when initial setup(will load automatically) select "Restore from backup...".

How to reset the password on a new computer?

In the same situation, if you are unable to connect to iTunes, with which the device was previously synchronized, or if your smartphone has never connected with this program before, then follow these instructions:


By the way, this instruction can also be used in the situation if, when connecting a locked iPhone to iTunes, with which the connection was previously made, the program gives an error.