On iPhone iphone is disabled. Connect to iTunes. "Disabled: iPhone

Causes of sudden shutdown iPhone or iPod.

If a message appeared on your iPhone screen that it is disabled, you can not know what is happening. Worse than, in the message may also say, then you will not be able to use your iPhone back 23 million minutes. Fortunately, everything is not as bad as it seems. If your iPhone (or iPod) is disabled - read this article and find out how to fix it.

Any iOS device - iPhone, iPad, iPod. touch - It can be disabled, but you can see several different messages.

Sometimes you get or a simple message "This iPhone disabled», Or in additives to it, it is said that you need to repeat after 1 or 5 minutes. Sometimes the message states that the iPhone or iPod is disabled and you need to repeat after 23 million minutes. Of course, you can not wait for so long - 23 million minutes are almost 44 years old. Most likely, you will need your phone much earlier.

But, whatever a message you receive - the reason is the same. iPod or iPhone is disconnected when someone enters the wrong password too many times.

Password - security setting that you can turn on in iOS so that a person to use the device must be entered the password. If the wrong password was entered 6 times in a row, the device will block itself, and you will not be able to enter a password again. If you enter the wrong password more than 6 times, then you will receive a message about 23 million minutes of waiting.

But in fact, you will not need to wait for so long. This message simply makes you make a pause between password inputs.

Repair Disabled iPhone or iPod

Consider disabled iPhone, iPod or iPad relatively simple. In fact, you will have to perform the same actions as if you are.

  1. First you need to try to restore the device. To do this, connect your device to iOS to the computer with which it is synchronized. In the iTunes application, click Restore.. Follow the instructions on the screen, and in a few minutes you can use the device again. But keep in mind, performing the recovery you replace the data stored on your phone to the older backup, you will lose all the data obtained later than the backup date.
  2. If this method does not work, or you never synchronized your device with iTunes, you need to try mode recovery Recovery Mode. At the same time, you too can lose all data from the date of the last backup.
  3. One of these two ways is usually triggered, but if not, try dFU mode, more advanced recovery mode.
  4. Another good way - Use ICloud and Find My iPhone Search Function to delete all data and settings from your phone. Enter the iCloud or download the Find My iPhone application (open in iTunes) to the second iOS device. Then log in to the application using naughtthe username of the iCloud and password (and not under the name of the owner of the device you use). Use the Find My iPhone function, and then perform the Remote Wipe action. At the same time, you delete all the data on your device, Therefore, use this method only if you have backup copy data, as well as all settings will be reset, which will allow you to access the phone again. If you have a backup copy of your data in ICloud or iTunes, you can then restore them and easily use the device.

What to do after reacting iPhone shutting down?

Once your iPod, iPhone or iPad starts to work again, you should think about two things: install a new password that you will be easier to remember, so as not to get into this situation again and / or trace your device to make sure that someone The other does not try to get your information.

Apple cares about the safety of user data, and to protect information on all iOS devices the ability to install a password. Its input can be configured with each unlocking of the device or through a certain time interval of its inactivity. By setting the password, the owner of the iPhone, iPad or iPod can forget it. Provided this, Apple offers users 6 times try to enter a faithful password. If none of the attempts are successful, the device will be blocked, and the user will see a message that it will be able to once again try entering the password only after a certain time. After another 4 times, the inscription will appear: "iPhone is disabled, connect to iTunes."

Restore iPhone or iPad

Apple recommends when an "iPhone (iPad" error occurs, connect to iTunes "to restore the device. It is possible to do with data saving if earlier with using iTunes. Backup copies were created. In situations, when it was not done, restore the iPhone or iPad after incorrect password inputs and the error occurred only with the data loss.

To restore the iPhone after ten erroneous password inputs, you need to do the following:


After executing the device recovery procedure, the password will be reset and the ability to re-enjoy the iPhone or iPad.

Remote password reset on iPhone and iPad

Another an effective way Get rid of the error "iPhone disabled, connect to iTunes" - this is a remote reset. It is possible to do it if the device has been activated before the device before the occurrence. It allows you to track the device, as well as perform some remote manipulations with it, including all the information from the device.

Reset the password on the iPhone using a service from any computer, tablet, smartphone and other gadgets with Internet access. For this you need:


All information from the device will be deleted and the error "iPhone is disabled, connect to iTunes" will disappear. It will be possible to restore the device from the available copies or configure it as a new device.

Additional password input attempts on iPhone or iPad

If the "iPhone (iPad) error appeared on the screen, connect to iTunes," you can get around it and get another 10 attempts to enter the password. The method is as follows:


If you reset the password entry attempts specified method, It is possible to do it indefinitely, by repeating the steps described above and receiving 10 additional password input attempts.

If a password is incorrectly in a row to the iPhone several times, the device will be blocked, and the message "iPhone is disabled, connect to iTunes on the screen. How to unlock your smartphone to access it and, if possible, return the data - read further.

After several incorrect input attempts, the iphone password is blocked and fully encrypts files stored on it. Due to this, no attacker can crack the device and access photos, applications and user documents.

Features of the procedure:

  1. You can only restore data if a backup has been made before that (using iTunes, ICloud or third-party software).
  2. If the device was previously not synchronized with iTunes, you can unlock it and reset the password only with full data loss.
  3. If partial synchronization with ICloud (contacts, calendar, notes) was enabled on the iPhone, then you can return the data after authorization in the account apple records ID.
  4. If the backup is made through third-party software, then before starting the recovery procedure, reset the password through iTunes.

To remove the notification from the screen of the disabled iPhone and unlock it, it is necessary to produce full reset. You can do this in different ways.

Locking via iTunes

If the iPhone is synchronized with the computer, then it can be unlocked through Aytyuns. In this case, all data stored on the device and password will be irretrievably erased:

  1. Using a USB cable, connect the iPhone to the computer, which was previously synchronized.
  2. Run iTunes. If a message appears on the screen asking you to enter a password, enter it.
  3. If there is no access to the old password, then use the other computer (to which the iPhone also connected). Otherwise go to next way Data reset.
  4. Wait until the Aytyuns is automatically synchronized with the device and create a new backup. If this does not happen, then click on the smartphone icon and in the "Settings" section, select "Overview". Put the box in front of the item "Synchronize automatically if the iPhone is connected."
  5. When the backup is done, on the Overview tab, click the Restore iPhone button.
  6. A screen with settings will appear, where several ways are offered for. Select "Restore from copies iTunes."And specify the desired backup from the list (they differ by the date of creation, size).

Wait for the end of the procedure. After that, the device can be turned off from the computer and use. IPhone will be unlocked, and the data is transferred.

Removing blocking through recovery mode

If the synchronization with iTunes has not been performed, it is possible to fix the ITYUNS error. You can connect to the recovery mode. In this case, all data stored on the device will be irretrievably lost:

  1. Download and install iTunes on a computer from the Apple official site.
  2. Run the program and connect the iPhone to a computer using a USB cable.
  3. On the smartphone, call the recovery mode screen. To do this, simultaneously hold and hold the "Home" buttons and the upper side (iPhone 6S and earlier models), the top side and "reduce the volume (iPhone 7 and 7 Plus). For iPhone 8 and more new models first, in turn, click the "Enlarge Volume" buttons and "Reduce the volume", and then hold the upper side.
  4. In iTunes, a notification will appear, where it will be written "there was a problem with the iPhone; It must be updated or restored ", which means - the program managed to find problems.
  5. If the message does not appear, then try turning off and re-enable your smartphone, or use another way to remove the lock.
  6. Click "Update" to try update system files iPhone. In this case, all user data will be saved.
  7. If it does not help, select "Restore" to forcibly return the device to factory settings (user information will be deleted).

The method is suitable for cases when the iPhone was blocked as a result of incorrect password input, when other occurs system errors. After the forced recovery, it is necessary to re-configure the smartphone. To do this, log in with using apple ID or create a new account.

Password reset through Find My Phone

If there is no access to the computer, then the incistered iPhone can be unlocked without iTunes. To do this, use the Find My Phone feature from Apple. The method is relevant only if it was turned on at the time of blocking the device:

  1. Using a computer or other mobile device Log in to your account records icloud.. To do this, enter Apple ID and access code.
  2. Go to the list available devices And find here the desired iPhone (which gives an error and asks to connect to iTunes).
  3. Click on the "Erase iPhone" button and confirm the action.

When the operation is completed, all data will be permanently deleted. If you have previously done, iTunes or third-party software, then they can be copied to the iPhone.

Reset through Tenorshare 4ukey

Tenorshare 4UKey is a small utility that allows you to remove the lock in case of incorrectly entered or forgot password (If iPhone writes "Connect to iTunes"). Suitable when the user does not have access to iTunes and other renewal means:

  1. Download and install the program from the official site. The trial version is distributed free of charge and is available for OS X and Windows operating systems.
  2. Launch software and connect the iPhone to a USB computer
  3. Wait until 4uKey detects the device and press the START button to delete an error message. After that, all user information will be erased from the smartphone.
  4. Next, the program will propose to restore the iphone operating system. If you already have an iOS firmware file, then the "Browse" button specify the path to it. Click "Download" to 4UKEY independently downloaded the desired version via the Internet.
  5. After that, the following screen will appear on the computer. Press "Unlock Now" to remove the lock.

Wait for the end of the procedure, and disconnect the device. After that, make the iPhone setting, come up with a new access code and specify other security settings.

Data recovery after reset

Password reset suggests the full destruction of all user information that is currently stored in the device's memory. Without access code, it will not be possible to return it. If before that the owner of the iPhone used synchronization tools and reserve copyYou can make a backup.

Available ways:

  1. Via iTunes. To do this, connect the device to the PC and go to the Overview tab. In the "Data Recovery" block, select one of the available copies and wait for it when it runs on the iPhone.
  2. Through third-party software. The method is suitable only if other software was used for backup.
  3. Via icloud. If the phonebook contacts, the calendar and notes are used to synchronize the contacts, then after resetting to factory settings, start the smartphone. Wait for the appearance of the "Programs and Data" block. Find and select "Restore from copies icloud."And log in with account Apple ID.

If the device has never been synchronized with iTunes, icloud or other software, then custom files Return will not work. So in order to avoid losses important informationUse the backup features.

The iTunes cord and icon on the iPhone screen can suddenly appear during the iOS firmware update. Such an error means that in the installation process was interrupted with the Internet or on the phone there is not enough memory to install additional components.

If after updating the iPhone asks to connect to iTunes, you will not be able to use the phone as usual. The device stops responding to an attempt to enable and start the desktop. Consider more detailed how you can easily eliminate the update problem and restore the phone.

Among the causes of the error can be allocated as follows:

  • Incorrect installation of a new firmware;
  • Sudden shut off the cord in the process of updating the phone via iTunes;
  • Error trying to install jailbreak;
  • Wi-Fi module shift or shift.

Standard ways of recovery

If you encountered a similar software malfunction, first try to restart Recovery Mode.. The fact is that the image of the cord and the iTunes icon means that the recovery mode is running on the iPhone, however, due to the software error, it cannot be completed. Clamp at the same time hOME buttons and POWER for 15 seconds. Next will be re-enabling the phone, and the error will disappear.

Rollback to the backup. To do this method, you need to connect the iPhone to the desktop application iTunes. Next, open the Main Program window and in the Restore field, roll back the phone to the backup preset. It will take 15-20 minutes.

In most cases, all the reduction methods presented above will be able to eliminate the error and the iPhone is automatically rebooted. However, there are several more reasons why iPhone asks to connect iTunes.

Exit from Recovery Loop

The cable and iTunes sign can mean not only the active recovery mode, but also the "Eternal Cycle" attempts to make the same recovery, that is, Recovery Loop. In the second case, the phone is not so easy to derive from this state, because instead operating system Smartphone reloads the error screen.


You can exit Recovery Loop using the Tiny Umbrella utility. After installing the application to your PC, you need to connect the iPhone to the computer. The utility automatically recognizes the connected device. Then follow the instructions that are displayed in the main program window to complete the setting. Another application that eliminates the infinite Recovery Loop is redsn0w. Connect an iPhone to PC. In the main window RedSn0W, click on Extras - "Recovery Fix".

Breakdown Wi-Fi chip. What to do in this case?

If all the methods described above did not help you solve the problem, we can say that the module is damaged on the iPhone Wi-Fi connections. During an attempt to activate the operation of the device, the system cannot find Wi-Fi. Next turns on the recovery mode and the connection window to iTunes.

To eliminate a malfunction, you can perform a calcination of an existing chip. Remember that poor-quality work can lead to a breakdown of more important components of the phone, for example, a central processor.

It is impossible to replace separately the chip, since immediately after the first attempt to turn on the iPhone phone will not be able to identify the authenticity of the part. As a result, you will receive non-working "brick", which can no longer be restored. Only effective method Repair - replacement motherboard On iPhone.

The iPad tablet is disabled. 6 Attempts - Minute Lock, 10 - Connect to iTunes

Greetings dear friends. In the life of almost every forgetful user iPhone, iPad and iPod Touch. An unpleasant situation with a forgotten password installed on the lock screen can occur. Details of protection using a code password can be found in the instructions - "". The exact same password is set in the iPad tablet and in the iPod Touch player.

If the password installed on the screen blocking iPhone Or iPad is forgotten, we begin to remember it, and try to introduce various options. As soon as we incorrectly enter the password code six times, a message appears on the device screen: " iPad is disabled after 1 min"If you entered on 6 wrong passwords in your phone, a message appears:" iPhone is disabled again after 1 min».

When we entered the ninth incorrect password, the iPhone display saw:

"IPhone is disabled repeated after 60 minutes"

All today's experiments we spent on iPhone devices and iPad with iOS 7.1 firmware. In some firmware, when entering a code-password, the device increases the iPhone or iPad trip time, forcing the user to wait even more time for subsequent input password. But there are firmware in which there is a certain number of attempts, after which the message appears:

"IPhone Disabled Connect to iTunes"

If you encountered a similar problem, you yourself have forgotten this password or children inadvertently included, then you should not be upset, because today we will look at two options for the development of possible further events.

Forgot your password, iPhone is disabled - zeroing

If you are very important information in your iPhone or iPad, and how you did not do earlier for evil, then the only password reset version is carried out using a manual selection. As already mentioned above, the number of attempts to enter the locked screen password is limited either by a temporary interval or a full blocking with a request to connect to iTunes. Therefore, to remember and constantly enter the forgotten password, you need to constantly reset the password entry counter in the iPhone or iPad.

To reset the password entry counter, we helped us. And so that this method zeroing worked with our iOS 7.1 firmware you need it to recognize the iPhone or iPad connected iTunes, so if the device appeared in program iTunes., I will reset. Well, if you connect your iPhone or iPad to a "someone else's" computer with iTunes (i.e., to a computer that has never been connected to the gadget earlier), you will see the following notice:

Want to resolve this computer access to information on this iPhone (iPad or iPod Touch)?
If you prohibit access, then synchronization iPhone. (iPad or iPod Touch) and manage it from this computer will not be available.

If you press the button - Continue, iTunes reports:

To allow access to answer the iPhone itself (iPad or iPod Touch) ...

Now, now attention, if you have built messages specified above this text and you cannot press the button - "" in the iPhone itself because of the encoded screen, then this method Zeroing and selection will not work. In order for it to work, connect your iPhone or iPad to a computer with iTunes with which you have already worked earlier, maybe, well, or at least once pressed a confidence button if there is no such computer, then go to the next method described slightly below.

Well, if in iTunes, on your computer, iPhone or iPad, it appears, then reset the counter of incorrect code inputs and continue entering the password in this way:

I do not know whether this method will work on other versions of the firmware, but in IOS 7.1 firmware it works.

1. Start the iTunes program in the computer, for convenience that appears in the left side of iTunes.
2. I connect the iPhone on the screen of which it is written - "iPhone is disabled repeated after 60 minutes", to a computer using a USB cable that is included with the phone. Sometimes it is enough to zero, if the screen hangs all the same message about blocking per hour, then turn to the third item.


3. Right-click on the iPhone on the left pane of iTunes. I choose - synchronize.

4. Once synchronization has begun, immediately stopping it by pressing the cross in the top of iTunes (where it is written - step 1 of 4). Sometimes after pressing the cross, the arrow appears instead, to which you also need to click to stop the sync session with the iPhone.

The counter of the incorrect entry password lock screen is reset. Now in your iPhone or iPad, which just asked to wait 60 minutes, you can again enter forgotten or accidentally set password. This procedure for resetting a password counter can be performed as much as possible and even if a proposal appeared to connect to iTunes. As an example of reset, we performed a synchronization attempt, but in fact the password counter is reset and other operations during which the device is paired with the iTunes program.

If not selection, then reset the password in the iPhone or iPad

If your iPhone or iPad is disabled or has not yet managed to disconnect, and asks to enter the password, you can simply take and reset this screen lock password, the only negative of this method is that if you do not have a pre-made backup, then all the information in the iPhone will be lost. This second method may be needed in the following cases:

  • If you have tried the number one method, i.e. They tried to choose a password, constantly resetting the counter, but your undertaking was not crowned with the success and iPhone phone (or the iPhone tablet) still asks the password. But you consciously decided to reset this password, having lost all the accumulated information on it, since you do not have any backup of the iTunes program or in cloud service icloud.
  • If you have a backup (backup) that you did not delete during. And did not even try to pick up the password, but just decided to reset it with all information iPhone. Remember, if your, then you will definitely need encryption password with further.

Reset the protective password to the lock screen installed in the iPhone or iPad is performed by the recovery method, while the device manually is entered into mode or mode. The way was previously discussed here - "". So that you do not hesitate, pass on the link and try. Our experiment to reset the password counter we performed on devices ( tablet iPad. and phone iPhone.) With iOS 7.1 firmware, while the function to find the iPhone (iPad) was not active, the password for restrictions was also not stood.

In our situation, we exceeded the number of password inputs (10 or more attempts) and on the phone with the inscription: iPhone disabled Connect to iTunes, I managed to reset the counter and start the input password again. Password failed to pick up, I had to make a discharge.