Why the Internet gives an error 651. Creating a new high-speed connection

In century modern technologies The Internet has a crucial role for humanity, but very often there are breakdowns and errors that block the access of people to the World Wide Web. So, for example, when working with Windows 7/8, one of the most frequently, an error is 651. From more early versions Microsoft operating systems It is known under other digital values: 678 (XP) and 815 (Vista). Then we will discuss how the error 651 is fixed when connecting to the Internet in various ways.

Error crash 651

Error 651 appears most often when you start connecting via PPPoE protocol in Windows 7 and 8. It is important to understand that such malfunctions are not very often corrected by reinstalling Windows, because their cause is a malfunction / error that occurred on the equipment that provides access to the network. And we are not always talking about user devices, because malfunctions may occur from the provider. Consider the main reasons due to which the error 651 may occur how to fix them and other nuances.

RasppPoe client failure

Windows services periodically work incorrectly, as a result of which an error 651 may appear when connecting to the Internet, eliminated by the usual re-release of the access point.

All this is done as follows:

  1. Open the "Control Center" right from the desktop.
  2. Go to the section with a list of connections available on PC to delete the necessary us.
  3. Choose an unnecessary connection to us and remove it. The screenshot shows the point created automatically when connecting to the network via the router, but with a direct insertion of an Internet cable in a PC and manually creating a connection, the Delete item will be active.
  4. Returning to the previous section to re-create the compound.
  5. We carry out further actions, as shown on the screenshots.

We select the high-speed PPPoE connection, because it is for it that it occurs 651 when connected.

After entering the necessary items, you can use a new connection, but if the Internet is still blocked by a 651 error, then go to next way Her fixes.

Docking two network boards on one PC

Often, the user does not even suspect that two network adapters are installed on its PC and both are functioning. If you connect to the Internet through both of them, the occurrence of failure in the work is guaranteed. It is enough to turn off the cable from the one that should not be used and everything will work.

Also, everything can be solved programmatically, removing / disabling the connection that is superfluous. Above already described how to remove an unnecessary connection. Using the same algorithm, you should click delete / disable on the connection that is superfluous. However, for a start, it is necessary to determine which one, and then the way with pulling the cable is much easier, because in this case you can cope with the usual busting. If the card one or its shutdown does not help, then proceed further.

Blocking anti-virus software or firewall

Antiviruses and firewalls can thereby be that blocks access to the Internet and causes an error 651. You can fix the latter by simply checking the specified fact by turning off all possible blocks. If really the problem was in them, then you need to read more this software Or contact a specialist to adjust.

Problems with router

Various routers and ADSL modems can act as a router to date. Both types of equipment must be configured to connect to the Internet. Immediately it is necessary to understand that all settings / configuration are stored in the memory of these devices, and not on the PC. If the router / modem was purchased after the long-term use of a standard connection through a cable directly inserted into the network fee, then more use standard method Internet access is no longer needed. An old connection can be removed using the algorithm mentioned above, and the new one will appear and will be activated automatically when the router and PC starts. About such a connection was discussed when describing the first method of eliminating a failure to remove access point.

There may also be discrepancy technical characteristics router and demands that are necessary for correct operation in combination with the equipment of the provider. The most reasonable to buy right router Contact a specialist who can also produce a setup.

Problem in the work of the provider

If none of the proposed methods have worked, then you need to leave the appropriate application for repairmen from the company providing the user with access to the Internet. Usually some of the ways to correct errors will be offered by the manager, which accepts the application, if the problem fails to be corrected in the telephone mode, the Wizard will check in place. According to the standard, the equipment is checked at the same time outside the client's housing, and only then the adjuster examines the PC itself, the router and other elements used when connected to the Internet.

Error 651 in Windows 2003

Separately, it is worth specifying the way to correct the errors 651 in the version of Windows 2003, where it arises due to the fact that the PPTP protocol is specified for the connection, which naturally does not match the required PPPoE. To eliminate the error, some edits should be made to system registry. You can enter it by pressing the "Win" + "R" keys and entering the "Regedit" command in the window that appears.

  1. Create a "DWORD" type parameter named "Enablerss" and the value "0".
  2. By analogy, create the "DisabletaskoffLoad" parameter and assign the value "1".

If the parameters exist, it is enough to change their value to the above. At the end we carry out a reboot of the PC and check the operability of the Internet. If the error is not eliminated, then everything, again, comes down to calling the wizard of the adjuster.

Of the foregoing, it is worth remembering that reinstalling the OS is an extreme. You must try out all sorts of software configuration methods by which you can eliminate the errors that occurred, because the Internet error 651 is also eliminated in most cases. We wish you success in correcting the problems arising!

Connecting a PC to the Internet is carried out using the PPPoE protocol. This protocol as the main uses almost every provider. That is why ERROR 651 When connecting to the Internet, it occurs quite often on Windows 10. To correct this problem, you can contact your operator's support service or use some ways.

Causes of 651 errors on PC with Windows 10

Failure windows connections 10 to the network with an error 651 may arise due to:

  • Connecting to another network (if running via Wi-Fi);
  • Failure in the work of the PPPOE client RasppoE;
  • Blocking of the connection of the firewood or antivirus;
  • Availability of the second network card;
  • Damage, lack and incorrect operation of a network card drivers;
  • Damage to the network cable (not connected);
  • Technical malfunction from the provider.

Also, the connection error 651 may occur due to the problem of the router itself. Therefore, it is necessary to check its settings.

Methods for solving errors 651 on a computer with Windows 10

Methods how to fix the error 651, several. However, before using them in practice, you should restart the PC and the router, check if the cable is connected, reinstall the network card drivers. If these standard manipulations do not help return the connection, proceed to the following actions.

Method number 1. Disable system protection

If the 651 error occurred on your PC, it is worth turning off the firewall and antivirus. After turning off the defenders, you should restart the system and check the connection to the network. Sometimes antivirus or firewall blocking PC access to the network, causing an error 651.

Method number 2. Disabling the second network card

Some users simultaneously use two network cards. If you have the same situation, we recommend turning out one of them. To do this, it is enough to go to "Device Manager", select the second network card and click on it right mouse button. Next, select "Disable". Or simply turn it off physically.

After rebooting the system. If the problem has not disappeared, the second network card can be turned back.

Method number 3. Create a high-speed PPPoE connection

To create a new high-speed PPPoE connection on a Windows 10 computer, you should do the following:

  • Click "Win + R" and enter "rasphone.exe".

  • A new window will open. Select the "high-speed" connection.

  • Next launches the new connection wizard. Follow the instructions. Upon completion of the operation reboot the computer.

Method number 4. Reset TCP / IP settings

You can delete and create a high-speed connection, however, as an alternative, you can reset TCP / IP settings. This operation is done much faster than the creation of PPPoE. To do this, do the following:

  • Run the command prompt with administrator rights. We enter "Netsh WinSock Reset".
  • Next, enter the following command "Netsh int ip reset c: \\ resetlog.txt".

  • Reboot your computer. The parameter will be corrected because the settings are reset.

Method number 5. Change the parameters in the router settings

Most routers establish a connection to the PPPoE provider. It is set automatically. However, if you encountered this PC error with Windows 10, it is worth checking the router settings. To do this, carry out the following:

  • Open the browser and introduce 192.168.1.1 or 192.168.0.1.
  • Enter login and password. Often it is "admin".
  • In the menu on the left, select "Network", then "WAN" and specify the type pPPOE connections.

  • Save the settings and reboot PC.

Method number 6. Editing registry

This method is not working on all builds of Windows 10, but it deserves.

  • Click "Win + R" and introduce "Regedit".

  • Find a section HKEY_LOCAL_MACHINE \\ SYSTEM \\ CURRENTCONTROLSET \\ SERVICES \\ TCPIP \\ PARAMETERS. Right-click on your empty place and select "Create a DWORD parameter (32 bits)". We specify the parameter name "Enablerss" and the value "0".
  • Create another parameter with the title "Disabletaskoffload", but already with the value "1".

After that you need to restart the computer and check the connection to the network.

About how to solve it this problem Look in the video:

Two main causes of the message "Error 651: A modem or other communication device reported error": problems on the provider side or incorrectly set / confined settings on the user side. If the provider denies the problem, you will have to diagnose the cause and check the network settings.

First of all, you should restart the entire system: computer, router, router and try to set the connection again. It is worth ensiting for the lack of work on the side of the provider and mechanical damage on the cable in the apartment. Only if simple actions do not help, it is necessary to move to a change in network settings.

Error correction 651 when connecting to the Internet:

Call Provider, Cable Check, Reboot

If the error 651 appeared not during the first configuration of the Internet or equipment (new router, router), then you should not climb without a reason - they are rarely knocked on themselves. It suffices to make a number of simple actions to eliminate the banal causes of the problem.

  1. Call provider. If the Internet worked consistently, and then a window with an error message 651 began to appear, then it may be a temporary failure due to an accident on line or technical work. Before climbing change settings, you should call on hot line His provider (Rostelecom, Byfly, Beeline, MGTS) and check information. An error may occur only from those providers that use PPPoE connections.
  2. Check the integrity of the wires. Error 651 does not depend on the Windows version (7, 8, 10), nor from the provider, nor from the router model: it only reports that the communication device cannot establish the connection and gives an error. It will not be superfluous to check the connection of all cables and the lack of mechanical damage on the wires or in the connectors.
  3. Reboot devices. You need to restart the router and the computer, as well as the modem (if any). Router should be left off for a minute, and then simply turn on the network. Next, the computer will be required for another 1-2 minutes to configure the connection, after which you can repeat the connection and log in.
  4. When you first start. If the message "Error 651: a modem or other communication device reported error" appeared when initial setting Internet and first attempts to enter the network, the problem is caused by incorrect high-speed connection settings. Usually users introduce incorrect data when trying to configure the Internet on their own - the overwhelming majority of providers has all the settings exhibits an exit specialist. Again, it is enough to get through to the technical support of the provider so that they checked all the information from their own part and reported which data where to enter to establish the connection.

It should also be remembered whether the program related to the safety of the computer (antiviruses, firewalls has not been installed. third-party systems protection). Such soft can block unknown connectivity - It is worth disconnecting the newly installed software and try to connect again.

Separately, check the correctness of the work. proxy-Servers VPN.Programs and other software, encrypter and redirecting network traffic. You should check the correctness of the VPN server settings if the programs have been installed recently.

If two network cards are installed on the computer, one of them should be disabled. It will not be superfluous to update the driver for a network card, as well as check for all necessary system files In Windows using the Start command -\u003e Run -\u003e Enter sFC / SCANNOW. And press ENTER. Check will take a few minutes, after which the system will write, whether everything is in order from the OS.

Disable Receive Side Scaling and Offloading Support

Error 651 When connecting to the Internet, it may occur because of the options for Receive Side Scaling and Offloading Support in the registry - to correct the situation, they need to be disabled. The problem is most often manifested in old windows versionsstarting with Windows 2003, but may also occur on Windows 7 and 10.

With this error, if the PPTP protocol is specified manually, the system begins to produce a window with an error 651. If the protocol is determined automatically, an error with code 800 appears. Problem Solution - Enter Windows Registry Editor and disable the Receive Side Scaling and Offloading Support settings.

  1. Open menu StartPress Perform.
  2. In the window that appears, enter regedit. and press ENTER.
  3. In the left side of the window find the registry branch HKEY_LOCAL_MACHINE \\ SYSTEM \\ CURRENTCONTROLSET \\ SERVICES \\ TCPIP \\ PARAMETERS.
  4. On the right side of the window, press PCM on the free space, choose Create -\u003e DWORD Parameter.
  5. Name the parameter created Enablerss. and assign him a value 0 .
  6. Create another parameter called Disabletaskoffload and meaning 1 . If this parameter is already in the section, you just need to change its value per unit.

To make changes to force, you must restart the computer. After rebooting the 651/800 error must stop appearing during the connection to the network.

Error 651 when connected via a modem or router

If simple actions do not help, you will have to check the router and TCP / IP connection settings. In some cases, it is enough to reset the settings, restart the computer and create a new connection so that the Internet is working fine.

If a internet cable connected to a router (to your or from the provider), and already from the modem cable goes to a computer or the router distributes the Internet by Wi-Fi, then on the computer at all no need to create high-speed connection.

Modern modems (routers) have two modes of operation:

  1. Router.. In this mode, the equipment works by default, and the settings of the high-speed connection on the computer are not required. The router itself sets the connection to the PPPOE provider - it is enough to enter data for connecting on the router settings page (in the browser 192.168.0.1, 192.168.0.0 or 192.168.1.1, depending on the model). If with this type of connection try to create a high-speed PPPOE connection on your computer, then a window with an error 651 appears - and correctly.
  2. Bridge. If there is a desire to start the router in the Bridge mode (Bridge), then it must be translated into the appropriate mode in the settings, and then create a high-speed connection on your computer. In practice, it makes no sense to run equipment in the bridge mode - it does not give any advantage of the usual user. If the transparent bridge mode is not turned on, it is pointless to create a high-speed connection - the router will not miss it and returns the error 651.

Thus, creating a new connection or change its settings is required only if the Internet is connected directly through the cable, without a modem. If the modem (router, the Wi-Fi-Marsturizer) is, then settings are set in it - Look for instructions for setting up your model of the router or contact the provider for the necessary data.

Login and password for entering the address 192.168.0.1/192.168.1.1 are usually written on the reverse side of the modem or router. Data for connecting to the Internet should specify from your service provider (may be written in the Internet Connection Agreement).

If you are sure that everything is connected correctly and should work, it is worth trying to reset the network settings:

  1. Reset TCP / IP settings. IN Windows 7 and 8 Need to: Start Command line On behalf of the administrator (Start-\u003e execute-\u003e CMD.exe), then in turn enter two commands. First introduce netsh Winsock Reset. And press ENTER, wait for the operation. Then enter the second command netsh int ip reset c: \\ resetlog.txt, Press ENTER and wait for the end of the procedure. Reload your computer to save changes.
  2. IN Windows 10. To reset TCP / IP settings, you must perform the following steps: click Start, go to Parametersopen section Network and Internetgo to the tab condition and find the button below Reset network. To restart a computer.

For ADSL modems It is important to indicate LINK. or DSL. Stably burned (was not extinct / not blinked). It is also important to clarify in the technical support of the provider used channel parameters - VCI and VPI. If these settings are not set correctly, the ADSL modem will return the 651th error.

After resetting the settings of the network, you need to create a new high-speed connection (PPPOE):

  1. Press the Start button, open Control Panel.
  2. Open the "Network and Internet" section, from there Go to "Network Management Center and common access».
  3. In the "Changing Network Settings" section, select "Creating or Configuring a New Connection or Network".
  4. In the "Select Connection Option" window, select Internet connection (Setting the broadband or switched Internet connection).
  5. Choose High Speed \u200b\u200b(with PPPoe). Connecting via DSL or cable requiring username and password.
  6. Next, you need to enter the username and password provided by the Internet provider to enter the desired network name and allow / disable other users to use this connection. If you check out, others windows users There will be no access to the network on this computer.

It will not be superfluous to remove a tick in the settings from the "IP version 6 (TCP / IPv6)" protocol - it often helps:

  1. Go to "Start", open the "Control Panel".
  2. Go to section Network and Internet -> Network connections.
  3. Press on high-speed right-click and go to "Properties".
  4. Open tab Net and remove a tick from the point IP version 6 (TCP / IPv6).

Resetting the settings and create a new connection are relevant only with the direct connection "on the wire". When connecting via a modem or via a Wi-Fi router, the equipment (modem / router) is required, and not connections.

Hi friends! You have a 651 error when connected to the Internet and you do not know how to fix it? In this article, I will tell you in detail that I know about her and I fix it. By the way, I am called me calling, and with any questions you can contact this article in the comments. Ask all questions there or in the Contacts section. What should I proceed?


Literally quite recently, my friend called me and asked to fix this mistake, how I didn't know it yet, but I climbed the Internet to the Internet, I found the answer and share them with you.

Error 651 when connecting the Internet

Let's look at several options for fixing this problem. But first browse the video, it also has an answer.

  1. From the very beginning you can call your provider and report this error. It may be so that it was created by this error 651 when connecting to the Internet and in short time they fix it. But as we all know that mostly operators themselves do not know anything, and all that they can advise - it will restart the computer and see what will happen. But this option is not suitable for us, right?
  2. If the operator does not help you, you can simply delete your Internet connection and create it again. I think you know how to do it? If not, write about it in the comments, and I will answer you by mail.
  3. Sometimes it helped me such an option as reinstalling drivers for a network card.
  4. If you have an ADSL router or Wai Fi in the house, I advise you to read the article but this is already correcting the error 651.
  5. You can also restore control point, that is, roll back the operating system for a week or a couple of days ago. I am sure how to do it you know.
  6. Well, let's go to the most real solution to this error, so repeat after me. Click on the Start\u003e button\u003e Run\u003e and enter the REGEDIT command there after that we will need to dig a little in the registry, do not be afraid, it is not scary. Here's how I will write, and go on the HKEY_LOCAL_MACHINE \\ System \\ CurrentControlSet \\ System \\ TCPIP \\ Parameters registry branches as soon as you reach the last partition branch (Parameters), create a DWORD parameter and specify the enablerss name, do not forget to specify the value ( 0-zero). OK! Let's go further, now we need to create another disabletaskoffload parameter with a value (1-one). And after the fulfillment of all these operations, you can safely reboot your computer and everything will work.

I really hope that article 651 error when connecting to the Internet helped you. Well, as I said earlier, any questions you remained to ask in the comments, and I will definitely answer you!

When connecting to the Internet via high-speed connection via PPPOE protocol on such operating systems as Windows 7/8/10, a user may occur with code 651. In Windows XP this error I had code 678, and in Windows Vista - code 815.

A similar error is usually associated with the improper work of the equipment from the client or provider. Also the cause of its appearance may be incorrect work windows services. It is worth noting that reinstalling Windows to which users are often resorted in the event of various kinds of "non-resistant" errors in this case will not lead to positive results And it will not be justified. At least, first should try to solve the problem with less radical ways.

Creating a new connection

The first thing to be done when the 651 error occurs in Windows 7/10 is to create a new Internet connection. Thus, you eliminate possible errors in the system of system services. But before creating it, it is worth restarting the computer. Next, go to the "Control Panel", open the section "Network and Common Access Control Center" and select the "Configure New Connection or Network" item.

In the next step, choose the desired connection type - high-speed (PPPoe).

Enter your network access data carefully - login and password. At the end of all actions, click the "Connect" button.

If the connection fails happened again, and the error 651 appeared, then other causes of malfunction.

Two networkers

There are situations where there are two network cards to which connected various networks. For example, through one map you have the Internet connected, and through the other - your local home or domestic network. In the case of two network cards, disable one of them and check the Internet connection.

We go back to the "Network and Shared Access Center" and on the left part of the window, open the "Change Adapter Settings" section.

Press the right mouse button to connect local networkTo disable, and select "Disable" in the context menu. After that, we try to connect to the Internet. If you do not know which adapter the Internet is connected, then simply turn off one first, and then another adapter. The appearance of 651 errors after all manufactured manipulations will say that the reason must be sought elsewhere.

The occurrence of 651 errors due to the Windows 7/10 firewall

Often, the cause of the connection failure is the firewall - special programwhich controls access to a network of various applications and services. Firewall or Windows Firewall can be built into the anti-virus program installed on your computer. In order to exclude the firewall from the possible perpetrators of the error 651, it must be turned off.

First deactivate the built-in firewall. To do this, go to the "Control Panel" and open the " Windows Firewall" On the left, click on the "Enable and Disable Windows Firewall" menu. Set the switch everywhere to the "Disable" position and click OK.

If in the Windows Firewall section you will see a warning message that the parameters are managed antivirus program, I will have to disable the firewall through the antivirus. In ESET Smart Security, you need to go to the "Settings" page to manage the firewall.

After all actions, we check, our high-speed connection has earned or not. If you again fail with a 651 error, go further.

Error 651 when connecting to the Internet via router

At the next stage, we proceed to check the hardware for faults. First, we disconnect and reinstate the network cable to the network card socket. The same must be done if you use a router or router to enter the network. I reconnect all network cables on the router and restart it by turning off and re-enabled meals.

If the problem is still not eliminated, we go and check the router settings. To do this, launch the browser ( Internet Explorer., Opera, etc.) and enter in the address bar: 192.168.0.1 or 192.168.1.1. Further, if the device requests the username and password, enter them (factory login / password are specified in the documentation for the router). After that, the web interface of the router opens. Here you should open the Internet or WAN section. The router mode must stand in the bridge position (Bridge) so that you can run the Internet connection from your computer yourself. If the router works in another mode, then the error 651 will be constantly.

Many routers and routers allow you to configure automatic connection To the Internet in the router itself, without need to create this most connection on the computer. Step-by-step instruction To create the same PPPoE connection must be provided in the device manual. Below we led to a snapshot of the interface tP-LINK routerdemonstrating connection creation. As can be seen in the figure, for the transition to the desired page You must select WAN in the "Network" section. Next, simply enter the data provided by the provider, as if we were done in windows Environment 7/10.

Updating network card drivers

It will not be superfluous to update the network card driver, for which you download on the manufacturer's website your board suitable for the operating system used software. You can find out the network card model in the Device Manager, which opens through the "Control Panel".

In the list of devices, find and expand the section " Network adapters", There will be information that interests you. For owners of laptops, it will be on the manufacturer's website to find the driver on the model of the laptop itself, which is somewhat simpler.

Failure on the side of the provider

In a situation where everything works as it should, but the Internet connection error 651 remains, the problem of the provider's side should look. Usually for this it is enough to call to the support service, describe your malfunction and ask them to check the line to your port. After a while you will be informed about the results of such an inspection. If it turns out that on the side of the telecom operator, everything is in order, then you can ask their specialists to check the settings on your computer.

Solving the issue via reinstalling Windows 7/10

If possible, try creating a connection on another computer or laptop. If everything works out and the Internet access will be successful, then the problem is sitting in the most operating system And most likely, you will have to reinstall Windows.

Before reinstalling, go to Windows in safe mode With loading drivers. To do this, when the computer is turned on, even before the screen saver appears, press the F8 key, after which the download options selection window will appear on the screen, where you select the desired item. There is a chance that in safe mode, the connection will still be installed, and after the next OS boot in the normal error 651 will disappear. In case of unsuccessful attempt, no options - you need to reinstall Windows.