The subscriber is being served. What does it mean the number you dialed is not in service

Each of us at least once heard this phrase uttered by a robot instead of the expected beeps, which would indicate that a number is being dialed. “The service of the number you have dialed is temporarily suspended” in Tele2 means only one thing: the SIM card is blocked for some reason. Let's see what could be the issue.

Pay attention to the wording

We can hear the phrase mentioned in the title both in the context that our SIM card is not serviced, and that the number of a potential interlocutor is not serviced. In the first case, the word “your” will be present, in the second, the robot will say “service for this number is temporarily suspended,” the Tele2 system adheres to such formulations.
Let's look at the most common options first. Let's start with where we are informed about blocking the interlocutor. What does "subscriber service temporarily suspended" mean in Tele2 on an outgoing call:

The subscriber is in an area where the communication signal is very weak, and his device constantly loses the network.
The subscriber is in international roaming and does not have enough funds in the account to receive incoming calls.
The owner of the phone deliberately blocked it, temporarily or permanently.

If, when trying to outgoing call the robot reports problems on your side, then it can only be a blockage due to non-use of the number or a negative balance.

Zero or minus on the account. In general, today a zero or negative balance very rarely causes a SIM card service to stop. By default, all subscribers are connected to the Active Zero option. With it, you still will not be able to make calls, send SMS and access the Internet, but the ability to receive incoming calls and SMS will remain.
There is one but: "Active zero" is valid for a whole month from the moment the minus balance is reached. Accordingly, in order to receive a message from Tele2 because of this that the service of your number is temporarily suspended, you need not pay for the phone for at least 30 days. So this option should be considered only if the SIM card has not been used for a long time.

Perhaps you have information

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money on the account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used the number for more than 90 days, it may be blocked. To restore the number, apply to the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
  - If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by applying to the MegaFon salon with your passport.
  - If you have set the blocking, the number will be unblocked automatically on the day you selected the blocking end.
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- How do I get a new SIM card while keeping my phone number?
  Apply with your passport to any MegaFon salon in home region in whose territory the contract was concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.
  
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- How can I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number begins to be debited daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff Archive.
  
  If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application in the MegaFon salon.
  
  If you plan not to use mobile communication for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter interested mobile number in the search bar and click the "Check" button. The operator's name and region will be displayed below the search bar.
  - Type the command * 629 # . Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding an agreement for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in the online store or in the MegaFon salon.
  
  The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More information about the cost of the room in the description of the service Number selection.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has dropped?
  1. Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you have recently replenished your account, please wait a few minutes for the internet to work again.
  2. Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Balances by Service Packages. If the included Internet volume is over, connect one of the options to extend the Internet.
  3. Check if you have connected the "Mobile Internet" service by typing the command * 105 * 4 * 4 #
  4. Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or "Mobile network" (the name may differ in different devices).
  5. Restart your device (turn off and on).
  6. Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. Latest Versions software you can download it for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G +, how to start using it and how does the transition from 2G / 3G to 4G + take place?
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- How do I fund my account?
  Choose any convenient method:
  1. Top up your account with a bank card or e-wallet in the Payment section.
  2. On the home page In your personal account, you can replenish your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Auto Payment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you cannot pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card tied to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay connected with a negative or zero balance?
- Mobile subscriptions
  - How do I unsubscribe?
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  - Can I listen to the recording of my telephone conversation?
    MegaFon does not record calls from subscribers.
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  - How to set up call forwarding?
    You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.
    
    If the set forwarding does not work, check if your number is barred and if the number is correct.
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  - What is VoLTE technology and what do you need to use it?
    1 - Fire Service;
    
    2 - police;
    
    3 - emergency;
    
    4 - emergency service of the gas network.
    
    Phones emergency services:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communication services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.
    
    When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to activate and deactivate services in roaming and spend less?
    The easiest and most convenient way is mobile app MegaFon or Personal Account. You can check the balance, activate or deactivate services and options, order details of expenses and ask the support question in the chat.
    
    In roaming, you do not need to change the mobile Internet settings.
    
    Note!
    
    Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.
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Many of us have experienced incomprehensible notifications when calling instead of our usual beeps.

One of these is "Subscriber service is temporarily suspended."

Such a notification is often frustrating, especially when a call to the person you need is so necessary. So let's see what this means?

And why does this notice appear all of a sudden?

Meaning

Subscriber service is temporarily suspended - means that the person you are trying to reach for a number of reasons is not able to make and receive calls, as well as send and receive SMS messages. Accordingly, it may not be available for a call.

There are several reasons for this situation:

The most common reason: negative balance from the subscriber due to the fact that the balance for payment has ended, or due to the fact that the subscriber has gone deep into the red due to the repeatedly taken outstanding promised payment or as a result of providing the subscriber paid services provided by the operator he uses.

The thing is that there is a certain time during which the subscriber can still receive incoming calls and SMS being in the red, and each operator has its own such period, it usually varies from 2 to 4 months. So in order to avoid such trouble, it is better to pay for mobile communications on time.

The phone is out of range: that is, the subscriber is located in the place where he is present poor signal reception or is absent altogether. However, it is worth paying attention that only a Beeline or Megafon subscriber can hear such a notification, but due to malfunctions, subscribers of other mobile operators can hear the same message for this reason.

In such a situation, it is better to wait a bit and then call again.

The third reason is roaming: a notification may sound due to the fact that the person you need to call could go on vacation abroad and, accordingly, he is already moving outside of Russia or the region of registration (which causes roaming).

The thing is that incoming calls and SMS in roaming cost money and a lot of it, there may simply not be enough funds on your account to pay for an incoming phone call from you.

In this case, you can advise only one way out of the situation - top up your account the person you are calling, if you know for sure that this person has gone abroad.

Another reason for notification may be in voluntary blocking of the SIM card called by the subscriber. Each operator can provide such a service temporarily or permanently (upon termination of the contract for the provision of communication services). This can be done for a number of different reasons.

For example, a subscriber could go on vacation and ask that no one could disturb him during the vacation, or he lost his mobile phone or it was stolen, after which the subscriber immediately applied for a SIM card restoration. A procedure such as blocking takes a certain amount of time, after which the service of the called number is suspended mobile operator.

Well, the rarest cause of a message may be if a person intentionally harms the operator, to other people who are served by cellular communications, or to third parties. This is even spelled out in the contract of many telecom operators as a separate clause.

The subscriber can harm the operator with repeated attempts to use express payment cards, that have not yet been released, using your number to create a lottery, any voting, advertising campaigns by sending spam to in large numbers, setting up access routes to the mobile network, to telephony and fixed communications. In general, there can be quite a few prerequisites for this.

In this case, the period when the subscriber will be available again is unknown (since the organizations supplying communications do not report this), and besides, it is not known whether the operator's client will be temporarily out of service or forever. To avoid such a cause of trouble better not to break the contract, thereby not harming the operator or other mobile subscribers.

If you have tried all the above causes of the problem, and you are sure that none of these causes is suitable, then in this case you need to urgently call the delivery service operator cellular communication then inform the dispatcher about the problem.

It should be noted that the appeal can be considered by the operator only from the owner of the SIM card and, accordingly, it will be necessary to say for which person it is issued, name the secret word (if it was indicated when purchasing a SIM card and registering a person in a mobile connection), and it is quite possible to provide the data of the owner's identity document for confirmation.

To find out the name and conditions of the current tariff, go to your Personal Account and select the "Tariff" section or dial a free command * 105 * 3 #

You can change the tariff

on the site: select a new tariff, click on the button "Switch to tariff" on the page;
in the MegaFon application or in the Personal Account.

You can switch to any tariff except archive. The cost of the transition is indicated on the page of the selected tariff.

When the tariff is changed, the bundles of minutes, SMS and Internet connected within the current tariff will "burn out" and will not operate on the new tariff. The written-off subscription fee is not recalculated.

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How to unblock a number?
- If you run out of money on your account and the number is blocked, replenish your balance. The number is activated after the debt is repaid.
- If you have not used the number for more than 90 days, it may be blocked. To restore the number, contact the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
  Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
- If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by contacting a MegaFon salon with your passport.
- If you have set a blocking, the number will be unblocked automatically on the day you choose to end the blocking.
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How do I get a new SIM card while keeping my phone number?
Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract has been concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.

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How can I keep my number?
The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use the communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number begins to be debited daily.

The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff archive.

If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application in the MegaFon salon.

If you plan to stay away from mobile communications for a long time (more than 90 days), block your number.
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- Use the service Telephone codes mobile operators. Enter the mobile number you are interested in in the search bar and click the "Check" button. The operator's name and region will be displayed below the search bar.
- Type the command * 629 # . Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.
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How to renew the contract or change the number?
You can choose a number when concluding an agreement for the provision of communication services or replace your current phone number.

Choose a beautiful, easy-to-remember number in an online store or in a MegaFon salon.

The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the Number Selection service.

The service operates in two modes:
- one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
- two-way mode: the caller will receive an SMS with your new number.
In any mode, you will receive an SMS with the number of the person who called your previous number.

The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.
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Services, options

To check the list of services:

Go to your Personal Account and select Services and options. In the "My" tab you will see a list of services connected to your number, in "All available" - services available for connection.
Dial a free team * 105 # and a menu will appear on the screen of your device. To move through the menu, enter the number of the desired item and press the "Call" button. Next, a menu will be displayed where you can also select items and manage services.

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Go to the Service Package Balances section in your Personal Account.
Open the Balances by service packages section in the MegaFon application. .
Customize the widget.

Widget is an element of the MegaFon application. My Account. It is not necessary to enter the application - the remaining minutes, SMS, megabytes, and the balance of the Personal account will be displayed on the screen of your smartphone.

For the widget to work, install the MegaFon Personal Account application on your smartphone/tablet. For Android OS, the application must be installed in the smartphone memory, not in the SD memory. Go to the settings of your smartphone and activate the widget.

The appearance of the widget and the amount of residues that will be simultaneously displayed on the smartphone screen differ depending on the OS.

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Mobile Internet

What to do if the mobile Internet does not work or the speed has dropped?
1. Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your personal account. The Internet works only with a positive balance. If you have recently replenished your account, please wait a few minutes for the internet to work again.
2. Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account Balances by service packages. If the included volume of the Internet is over, connect one of the options to extend the Internet.
3. Check if you have connected the Mobile Internet service. To do this, go to your Personal Account and in the "Services" section, select Services and options or type a free command on your smartphone / tablet * 105 # and select the desired item from the menu on the device screen.
4. Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or "Mobile network" (the name may differ in different devices).
5. Restart your device (turn off and on).
6. Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
  To find out the address of the nearest salon, open the MegaFon application.
8. When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. The latest versions of the software can be downloaded free of charge from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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What is 4G +, how to start using it and how does the transition from 2G / 3G to 4G + take place?
4G + (or LTE) is a mobile internet with a speed that rivals regular wired internet. Browser pages, files, music, videos, games and applications load in seconds.

To start using 4G +, you need a smartphone and a SIM card that support this technology.

Type the command * 507 # to see if your SIM card is 4G +. If not, you can change it for free in any MegaFon store for USIM.

After you insert the new USIM into your smartphone, select the type of LTE network in the settings.

And if you have a smartphone with support for two SIM-cards, then USIM must be installed in the 1st slot.

When you connect to the network, the device chooses best network in terms of signal quality. To ensure the maximum connection speed, a network with more reliable reception is suitable. There is no need to manually switch the mode and perform any other actions. The device changes networks automatically, without interrupting the connection.
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Personal Area

How to enter your Personal Account, get or change your password?
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Use any convenient method:

Dial a free team * 512 # and you will receive an SMS with information about latest write-offs from the account.

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How do I fund my account?
Choose any convenient method:
1. Top up your account with a bank card or electronic wallet in the Payment section.
2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber with a bank card.
3. Set up AutoPay yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
4. If it is not possible to pay right now, use the Promised payment service.
5. Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
6. If you are a client of Sberbank and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
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How to stay connected with a negative or zero balance?
Mobile subscriptions
- How do I unsubscribe?
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- Can I listen to my recording telephone conversation?
  MegaFon does not record calls from subscribers.
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- How to set up call forwarding?
  You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.
  
  If the set forwarding does not work, check if your number is barred and if the number is correct.
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- What is VoLTE technology and what do you need to use it?
  In order to use VoLTE calls, you need a device and a SIM card that support this technology.
  To check if your SIM card is suitable for 4G + network, type the command * 507 # . If it doesn't fit, replace it free of charge with a USIM card at any MegaFon store.
  
  List of devices that support VoLTE:
  - iPhone 6/6 Plus, iPhone SE, iPhone 6s / 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max and newer
  - Honor 10, Honor 10 lite, Huawei P20, Huawei P20 pro, Huawei P20 lite, Huawei Nova 3, Huawei Nova 3i, Honor Play, Honor 7X, Huawei P10 lite, Huawei Nova 2 plus, Huawei Nova 2, Huawei Nova 2i, Honor 8 lite, Huawei P-smart, Huawei P-smart 2018, Huawei Mate 20 lite, Huawei Mate 20, Huawei Mate 20 pro, Honor view 20, Honor 8C;
  - LG K10 2017, LG Stylus 3, LG X Power 2, LG G6, LG Q6α, LG Venture, LG G7, LG G7 Fit, LG Q7, LG Q7 +, LG Q Stylus +, LG K9, LG V30, LG K11, LG K11 + ;
  - Nokia 3, Nokia 8, Nokia 5.1;
  - Samsung Galaxy Note 8, Galaxy Note 9, Galaxy J7 Neo, Galaxy A3, Galaxy A5, Galaxy A6 | A6 +, Galaxy A7, Galaxy A8 | A8 +, Galaxy J2 2018, Galaxy J3, Galaxy J5 | J5 Prime | J5 2016, Galaxy J7 | J7 2016 | J7 2017 Neo, Galaxy S7 | S7 edge, Galaxy S8 | S8 +, Galaxy S9 | S9 +, Galaxy J6 | J6 + 2018, Galaxy J4 | J4 + 2018, Galaxy J8 2018, Galaxy J2 | J2 Core | J2 Prime, Galaxy A9 2018;
  - Sony Xperia X, Xperia X Performance, Xperia XZ, Xperia X Compact, Xperia XZs, Xperia XZ Premium, Xperia XZ1, Xperia XZ1 Compact, Xperia XA1, Xperia XA1 Ultra, Xperia XA1 Plus, Xperia XA2, Xperia XA2 Ultra, Xperia L2, Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium, Xperia XA2 Plus, Xperia X dual, Xperia X Performance dual, Xperia XZ dual, Xperia XZ3;
  - Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
  - Alcatel 1 (5033D), Alcatel 3L (5034D), Alcatel 1X (5059D), Alcatel 5052D, Alcatel 5099D, Blackberry Key 2.
  If the list does not contain the model you need, then check with the manufacturer if your phone supports VoLTE technology. The list is constantly growing.
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- How to set up VoLTE?
  Select the desired settings for your smartphone:
  - iPhone: Settings → Cellular → Data options → Turn on LTE → Voice and data.
  - Huawei: Settings → Wireless networks→ Mobile network → VoLTE calls.
  - LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks→ VoLTE or long press on the VoLTE icon in the notifications menu.
  - NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
  - Samsung Galaxy: VoLTE is automatically enabled with new firmware.
    If not: Settings → Connections → Mobile networks → VoLTE calls.
  - Sony Xperia: VoLTE is automatically enabled in new firmware.
    If not: Settings → More → Mobile network → Turn on VoLTE or Notification panel → Quick Options→ Enable VoLTE.
  - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
  - Alcatel: Settings → More → Mobile networks → VoLTE.
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- Why doesn't it catch the network?
  1. Unstable network signal.
    You are outside the city, in densely built-up areas - in an area of unreliable signal reception. If a communication problem occurs regularly, please send us a message using the Write to us form or contact the Support Service through your Personal Account. In the message, include the address where the connection problems are occurring and describe the problem in detail. On a device with Android OS, using the My Network application, you can automatically send information about the connection quality and coverage problems to MegaFon.
  2. There is not enough money in your account.
    Top up your account in any convenient way.
  3. Incorrect network connection.
    Go to phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select a network standard (4G / 3G / 2G), try switching to a different network standard.
  4. The phone or SIM card is defective.
    Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card.
  5. You are outside the Home region or in the coverage area of an operator that MegaFon does not work with.
    Go to the settings of your device and try to manually select a different network.
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Emergency help
- How do I call the emergency service?
  Single number emergency calls:
  
  1 - Fire Service;
  
  2 - police;
  
  3 - emergency;
  
  4 - emergency service of the gas network.
  
  Emergency phone numbers:
  
  Emergency - ;
  
  Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.
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- What to do if your phone is lost or stolen?
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- How to protect yourself from scammers?
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- How are emergency communication services provided?
Roaming
- How to use communication services when traveling around Russia and the world?
  When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.
  
  When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
  - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
  - Personal account or MegaFon application;
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- How to activate and deactivate services in roaming and spend less?
  The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check the balance, activate or deactivate services and options, order details of expenses and ask the support question in the chat.
  
  In roaming, you do not need to change the mobile Internet settings.
  
  Note!
  
  Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.
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On the Android platform, it does not dial numbers, does not ring, there is no call, nothing happens after dialing the number. What to do and how to fix.

Many users face the problem when an Android phone or tablet starts to act up. It seems that nothing happened that could cause a malfunction, but it does not work as it should.

For example, the device has problems with dialing, outgoing calls, etc.. This may be due to:

1st: Software glitch - i.e. the problem is a software failure

2nd: Hardware failure - i.e. the problem lies in the "hardware" (that is, it requires replacement or restoration of spare parts for the gadget)

However, do not rush to get upset - in 90% of cases with problems outgoing calls and dialing smartphone a or Android tablet is to blame software glitch, which you can easily fix on your own.

We fix the software glitch:

Method 1. Quite simple - go to "settings" find there « backup and reset " where you choose full reset settings with deletion of all data. Be careful, the use of this method is often effective, but it entails the deletion of all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone e or tablet e. Therefore, first save everything you need by connecting the gadget to your computer. If this method does not suit you, or if the problem persists after it, see Method 2.

Method 2.

Based on solving network communication and reception problems phone ov and tablet ov based Android method implementation of additional software. Utilities that control all processes inside gadgets. Today, there are quite a few of them, however, the fewer functions an application contains, the more, as a rule, it is effective. Best of all controls the system functions, corrects and corrects all possible settings and synchronization errors small and easy to handle, free utility for Android devices. Download app from Google Play and you can see its additional options in the description. After installing the application, all that remains is to launch it. Further, from you, in principle, nothing else is required. The application will completely take over the control of the device's functions. (By the way, among other things, the gadget will start charging 20% faster, and its performance will also significantly increase, which will affect the download speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)

Method 3.

Change of device software, or, as it is also called "Per firmware ".This method, as a rule, requires certain skills and is solved by contacting the Service Center. To independently carry out this task, you need to contact the manufacturer's website for your device, download the utilities and the firmware itself necessary for the firmware, and then reinstall it on your gadget.

If none of the methods brought results, unfortunately, you will have to contact Service center for repair of your tablet a or smartphone a.

A smartphone or tablet on the Android platform does not dial, does not ring, there is no call, after dialing the number nothing happens. What to do and how to fix.

Peresvetik

This is what the robot usually says in response to your call, and it only says that given number blocked for some reason.

This may be the case if the subscriber himself personally asked to block his SIM card and the number that belongs to it.

It often happens that the number is blocked by the mobile operator and this happens due to the fact that the subscriber has not used it for a long time.

It happens that the subscriber is temporarily blocked, but then the phrase to the robot sounds in a different order.

Or the number has already ceased to exist at all this operator cellular communication.

And on this moment this number has already been removed from the database of this mobile operator.

Yulia Muromskaya

such a phrase in the handset can be heard if you call a subscriber who has blocked his SIM card with this number. Or it was blocked by the mobile operator, since the number has not been used for a long time.
When the subscriber has a temporary block, then the handset says "the number you dialed is temporarily unavailable."

Jannet

If you hear in response "The number you dialed is not in service", then you can safely delete the number from the phone's memory and forget about it forever. This means that you will no longer hear the subscriber you need at this number. As far as I know, such a phrase sounds if the contract between the subscriber and the mobile operator is terminated for one reason or another. When the phone is temporarily blocked, the answering machine gives a slightly different message.

Chupakhina Tatyana Borisovna

Perhaps the subscriber had the number, but this subscriber did not use the SIM card; it was blocked, i.e. it has ceased to be active, but has not yet been transferred to another subscriber.

I have only such an opinion.

Try to contact the operator by phone or go to the site of the operator of this subscriber and write to the Support Service indicating the number of interest.

They will definitely answer you and clarify the situation.

All the best!

Alexander13

The number is blocked. Blocking can occur automatically when the number is not used for a long time, after its balance, after dialing a negative limit, has not been replenished, or at the request of the owner. In the second case, there may be a permanent blocking (for example, after the loss or theft of the phone) or temporary, with or without specifying the blocking period.

Byearnist

In the absence of more specific data, it is difficult to answer exactly what reason led to the fact that when you dialed any number you heard a similar answer (and there may be several reasons), but what can be said with 100% certainty is that this The answer you heard was because the number is not really serviced by the telephone company.

Bemont epu

Perhaps the number was blocked for some reason?

Call the operator, tell the number and ask to clarify the reason why the subscriber is not served

In theory, you should answer.

If this is a close friend or acquaintance - the task is not so difficult.

Azamatik

If, when you try to call any number, in response you hear: The number you dialed is not in service, it can only mean one thing: this number is blocked.

The most common reason for blocking is not using the number for a certain period of time.

Marlena

If you called someone and you were given this phrase in response, then most likely the SIM card of the subscriber you called is blocked.

This can happen if a person has not used his SIM card for a long time or asked to block it himself.

Adventurer 2000

This means mobile company stopped serving this phone number, most likely the reason is that the subscriber has not performed any actions with this number for a long time. Or he himself initiated this blocking.

Subscriber service is temporarily suspended - what does it mean?

Chupakhina Tatyana Borisovna

It means on account this subscriber the funds ran out and the system thus notifies those who called him about it.

If you deem it necessary to replenish the balance of this subscriber, then after the receipt of your money to his account, you will be able to get through to him.

If, when calling the subscriber you need, a similar message is heard, then most likely, his account has run out of funds and the balance is negative, in addition, the subscriber himself could temporarily block his phone number by contacting subscriber service cellular communication, it is also possible, at this point in time, that he is outside the reliable reception of the cellular communication of his operator.

Obsydyan

Now, on most tariff plans, incoming calls are available even in cases where the subscriber has no money left. But with a deep minus, the subscriber's service may be temporarily terminated. "Temporarily" means - until the balance is replenished, so you can throw money at him yourself. The only question is how much, because the minus can be very deep ...

Mirra mi

The message "Customer service is temporarily suspended" indicates that the person you are calling on the phone has run out of money. He needs to replenish the account so that the incoming ones begin to be accepted. Most likely he has some certain amount of debt on his account, for non-payment of which the number was blocked.

88Summertime88

This means that you have gone into the red, and decently. If I'm not mistaken, then some operators serve even with a balance of minus ten rubles.

And basically, with the slightest debt, you can neither call nor receive calls.

-Orchid-

It literally means what they say. That is, the number is not in service. This means that the world does not have enough money even to receive incoming calls. Most likely this is a negative balance, usually this is the reason for the suspension of service. To resume using such a number, you just need to replenish it with the required amount.

Razyusha

The meaning of these words is as follows: there is a very large debt on the account that needs to be paid off before the services of a mobile operator are available. My sister got such a message when she left for another region and changed her phone number, and this number still had a debt. Need to pay off.

Violet a

Subscriber service can be suspended only if the balance is negative, if the subscriber has a zero balance, then the operator still continues to serve him. And if the subscriber has a minus on the account, then the operator stops servicing this number until the account is replenished.

Leona-100

This means that the called subscriber ran out of money on the account and the balance went negative and even incoming calls were closed to him. In this case, the provider blocks the subscriber's number until the balance on the phone is topped up. You can replenish the account of the person you need yourself, then you can call him again.

Marlena

When the subscriber's balance goes negative, the telecom operator sends such or a similar message. But if you call someone, then you hear such a phrase again, then you are still in the red. If you want to use this SIM card further, then you should put money.

Stalonevich

This means that you have put money on the phone for the last time a long time ago. Check your balance! There is definitely a lot of debt.

Also check the expiration date of the SIM card, it may have expired a long time ago.

They called. Didn't have time to take it. I call back in a minute "the number you dialed is temporarily suspended."

no money? how did they call me? SMS didn't arrive either. sent an SMS, instead of the report "waiting for delivery", I think maybe they shoved it into the black list? stupid of course, I don’t know that, I’m calling from another SIM card, sms the same from another SIM card and the result is the same - sms waiting for delivery, the call “the service of the number you dialed is temporarily suspended”.
tele2 operator
what is this? the black list would lie if it would work on my second number. blocked voluntarily? just got a call

Svetlana Ivanova

It is possible that the number is being forwarded to a number that is not currently in service. But you say that SMS is not delivered either, then the forwarding option is no longer available. Since when forwarding SMS still reach. Perhaps this phone is roaming, so there is no money to take the call.

Wrong number dialed - what's the problem?

I have a friend. His number is in my phone book, and I always managed to call him. Recently he went to the village, and there he does not pick up the phone well. Today I tried to call him, but it gives me: "The number is dialed incorrectly .." well, further down the line. This is strange, because before, when he went to the village and did not catch his phone, they told me "The subscriber is temporarily unavailable" or "The subscriber's device is turned off ...". A friend has Beeline, I have MTS. What could be the reason? After all, the number is correct!

"Wrong number dialed" - for Beeline, this is exactly the answer that the operator gives if the phone number no longer exists or is not serviced for some reason, for example, your friend changed his number or refused it. For example, if you lose a SIM card or phone, Beeline, at your request (so that no one can use it), can suspend number service for a while (10 days) or forever. Wait for a friend to call you himself and tell you why there was no connection with him. For example, for TELE 2 in this case the phrase "Called subscriber number is not in service" is displayed.

Rarely, but it happens that when you dial a number, the connection does not occur.

The dialing does not work.

What is it connected with?

My company has been in business for many years telephone connection, and such situations happened before quite often. But after city telephone exchanges were massively replaced by modern models, such situations have ceased to appear.

This is due to the fact that there are two types of dialing: tone dialing and pulse dial.

When our company was just getting started installation and maintenance of mini-ATS, more than twenty years ago, in those days, telephone exchanges GTS (city telephone network) worked mainly using pulse dialing phone number. Telephone sets were rotary dialer.

In some places, public telephone exchanges have already been installed that support tone dialing. It's over modern way dialing, and most importantly - faster dialing.

With pulse dialing, each digit was converted into the corresponding number of pulses, and you could hear a characteristic click.

If you dialed the number 7, respectively telephone set sent 7 pulses to the line. And if 9, then nine impulses, and you had to wait until all these clicks would end.

Our high-speed age requires more speed dial numbers. Now each dialed digit simply turns into one specific frequency tone.

Each number has its own tone. Therefore, each press is just one sound, which differ from each other in tone. This is called "tone dialing".

Home phone

If you just have a telephone set connected to the telephone line, then in order for the number to be dialed correctly: if the telephone line supports pulse dialing, you need to dial the number in pulse mode; if the line supports tone dialing, then you need to dial the number in tone mode.

Everything is obvious.

To do this, telephones have dialing mode switch- it's just a toggle switch that can be put in the "pulse" or "tonal" position.

On more modern devices.

Office PBX

But if your phone is connected to a mini PBX, then the situation is a little more complicated. Regardless of the mode in which your telephone dials the number, what exactly will be sent to the city telephone line - pulse signals or tone signals - depends already from the settings of the mini PBX itself.

Therefore, it already appears here combination of three:

1. In what mode does your telephone set dial.
2. In what mode does the mini-ATS send the dialed number to the city line.
3. What mode is the telephone line itself set to at the city PBX.

If any of these three parameters do not match, errors may occur, namely: the dialed number does not connect.

Most common problem exists in the following situation: the city line supports pulse dialing, and the telephone set or mini PBX sends the number in tone mode. In such a situation, the city exchange cannot understand what the subscriber is dialing, and therefore does not connect you to anyone.

Solution

The solution is simple: you need to PBX settings indicate that for this particular line it is necessary to send the digits dialed by the subscriber in pulse mode.

In this case, in fact, it does not matter in what mode the employee's telephone set is configured. The device itself can dial both in tone and in pulse mode, since the line from the telephone goes to the mini-PBX, and it recognizes any dialing option. But then the mini-ATS sends the dialed numbers to the city line in the mode specified in the settings of the mini-ATS.

Problem with the system

Another problematic situation may arise if you have a specialized telephone - the so-called " system telephone«.

The proprietary telephone does not have a dialing mode switch. It exchanges with mini-ATS for digital channel connections. That is, the numbers you dialed are transmitted to the mini-PBX not in the form of impulses, and not in the form of tone signals, but are transmitted simply in numbers - specific values.

Yet again, dialing problem will be in such a situation, provided that the city telephone line supports pulse dialing, and the PBX sends tones to this line. In this case, the connection will not be established.

Solution with a system manager

Solution: reprogram mini PBX- for a specific city line, specify the type of dialing: pulse.

In this article, I explained how problems arise when dialing a number and what solutions can be applied in each specific case.

And if you want your PBX to be serviced by competent technical specialists, you can contact our company http://aco.ru to conclude an agreement or to call a master once.

Reliable communication and success to you!

If you dreamed of a certain number, then in reality it can become happy or fatal for you, depending on the situation in which you find yourself.

Seeing the number of a house or apartment means that you will have to do business, if not related to any calculations, then requiring accuracy and rigor in execution. A car number in a dream portends material difficulties and troubles. The number of a sports player or competitor indicates that you will not have enough time to solve all the important things. To come to the finish line in a dream as the first number - the long-awaited luck will smile at you, the last one - you will be demoralized by an extremely unfortunate combination of circumstances for you.

The number issued in the dressing room - you will lose something very valuable and memorable for you. lucky number bus, etc. ticket - to an insignificant acquisition and small income. The winning number of the lottery ticket portends fantastic luck, unexpected success.

Writing a number in a dream portends that you have to work overtime. If in a dream you erase or cover up the number or change it, in reality you will be deceived in your expectations. Searching by number for your place in a cinema or other viewing room means that a more profitable place and profitable work may soon turn up.

Seeing in a dream a number of one digit - to a failed meeting. Multi-digit number - you will be concerned about the unfavorable course of your affairs. To get a more complete picture of the nature of the dreamed number, if you remember it, the interpretation of each of the ten numbers below will help.

Seen in a dream, zero portends failure in business, annoyance and irritability.

Seeing one or the number eleven is a happy sign of recognition in society, fraught with minor difficulties, and a number consisting of more more some units, portends a corresponding increase in anxiety.

Deuce in any case portends gossip and slander.

Troika - a good solution to a confusing issue.

Four - vain efforts in a hopeless business.

Five - in a dispute you will prove and defend the truth and your own rightness.

Six is a sign of duplicity, deceit and cunning, be careful.

Seven is a uniquely happy sign of success in all respects.

Eight is a sign of uncertainty in fate or stability without change and change, neither for the worse nor for the better.

Nine - the possibility of a big win in a risky game.

A round thousand on the sign - to unexpectedly big money.

Interpretation of dreams from In addition, pre-paid subscribers also have low loyalty - they talk for a month or two and the SIM card is thrown away. Not only does the operator have to pay the dealer for such subscribers, but also mention and take them into account later in the reporting. True, they came up with a countermeasure against this and introduced the expiration date of SIM cards - if a subscriber does not make paid calls to his number and does not send SMS for a certain time, then his number ceases to be serviced. And operators also practice "expiration dates" for activating pre-paid SIM-cards - it must be activated within 30-90 days from the date of purchase.

Operators also have their own ways to earn some money on prepaid tariffs. And one of them is account balances. The scheme is simple - the subscriber bought a prepaid card of 5, 10 or 20 dollars, and talked for 80-90% of the paid time, well, he sent a few more SMS messages (only for 95% of the paid time), and 5-50 cents or 1-2 dollars remained on the map. He forgot the card number or lost it altogether, and after the allotted time, the operator closed the account. Money, albeit small, the operator receives, apparently, as a reward for patience. From the point of view of an ordinary subscriber, the amounts are not fundamental, but the subscriber bases of operators are growing, the number of pre-paid SIM cards on sale is not decreasing, and a fair amount of "salami" (as small account balances are called in jargon) falls to operators quite regularly. Money comes in, but communication services are not provided through it - this happens with the knowledge of the subscriber, but the fact remains. In fact, this is a free gift to the operator.

Megafon-Moscow has a SIM card validity period of 30 days. If within 30 days from the date of switching off the phone the subscriber does not activate a new card, his number will be canceled, and the account balance (balance) will be reset to zero. According to the terms of the agreement, "the balance of funds will not be returned."

Eldar Razroev, commercial director of Megafon-Moscow: "The existing rules were not established by chance - after all, most operators have an average balance on blocked SIM cards of less than 2 dollars, and in the vast majority of cases - a few cents. Large (10-50 USD) account balances, in my opinion, are unrealistic - in 30 days you can decide what to do with this money, because it was not just that they were invested in this account.

Contract subscribers in Megafon-Moscow are serviced using a billing system that stores the history of payments and can provide information on the amount of unspent funds. In case of termination of the contract, these subscribers can get back the money remaining on the balance".

In "MTS-Moscow" the situation is somewhat different - the card is active here for 180 days and after this period, if the subscriber has never made paid calls or sent SMS, his account is also closed. Such a long period of time is set based on the behavior model of pre-paid subscribers and corresponds to world experience. However (attention!) upon termination of the contract, the difference between the amount of money paid by him under this contract and the cost of the services rendered is returned to the subscriber.

As we were told in the press service of MTS, if the subscriber wants to restore his number, he can conclude a new contract for any of the plans unified system MTS tariff plans (i.e. not JEANS). In this case, you need to pay for the number selection service, and then you can return the old number if it turns out to be free by that time. Subsequently, the subscriber can change this tariff plan back to JEANS. It is impossible to conclude a new contract immediately for JEANS for the reason that the tariffs of this group do not have the "number selection" service.

Beeline-Moscow's SIM-card is active for 180 days, during the next 6 months the number is in the "released" state (the term of the VimpelCom call-center specialist) - it is not available for free sale, but the subscriber can restore it - you only need to replenish your account with the minimum face value of the prepaid card (5 USD). After the first 180 days, it is possible to return the money - just write an application.

Igor Shklyar, lawyer at D. Pototsky & Partners: “To use the phone is the right of the subscriber. Under the service agreement, the subscriber has only one obligation - to pay for services (Article 779 of the Civil Code of the Russian Federation). And withdrawing money from the balance is not good. This can be qualified as an burdensome condition that grossly violates the rights consumer. On the other hand, it is established by agreement of the parties. However, in the latter case, this is a very weak argument for a cellular company. I think that here is not only an abuse of the right, but even the appropriation of someone else's property (money). Such a condition, as onerous, may be excluded by the court from the text of the contract, the conclusion of which, as a rule, occurs by joining the subscriber to the standard conditions".

Thus, there may well be a dissatisfied subscriber who, because of 10 cents, organizes an individual or collective lawsuit against the operator. Technically, it is not very difficult to arrange a refund to subscribers in automatic mode by transfer to another mobile account or cash refund through the company's offices. Indeed, in this case, that very certain percentage of active and dissatisfied people will disappear by itself, and with them the problem.

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